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Club It Pt 2 Paper

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Submitted By FisherFam2010
Words 910
Pages 4
Club IT Part 2
John Holmes
BIS/219
September 4, 2011
Dr. Freddie Spencer

Club IT Part 2 Club IT owners Rueben and Lisa understand there is room for improvement in the current information technology systems used by employees at Club IT. This assessment will provide Rueben and Lisa with recommendations for upgrading and improving of the current information management capabilities (University of Phoenix, 2011). After discussing the assessment outcome with Rueben and Lisa, it was agreed upon that three areas need improvement to bring Club IT information technology systems into the mainstream of club management. The areas are integration and collaboration of functional areas within Club IT, customer relationship with the business, and the method of supply management. The first business problem Club IT needs to consider is upgrading the business end of software. Specifically, implementing commercially available Enterprise Resource Planning Systems (ERP) software into daily operations would be a nice start. Integrating the planning, management, and use of Club ITs resources into a single functional area will enhance the business processes of the organization (Rainer & Turban, 2009). Sales and marketing are just a couple of the areas that would feed into the ERP system within Club IT. Sales, in the form of food and preparation time would benefit through the implementation of an ERP system. Currently customer’s orders are paper centric and Club IT employees must physically move requests from point to point to accomplish orders. An ERP system would allow employees to input the order into an electronic menu pad and transmit to the kitchen, eliminating the need to walk from dining area to kitchen just to initiate an order. Another advantage would be the capturing and sharing of data within Club ITs information

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