12. Briefly describe their Human Resource Management – do they treat their employees fairly, have good training courses, give a chance to move up a career ladder? Or do they have problems, have a high staff turnover, etc.
The analyzed consumer-products company has over 37,700 employees working worldwide who report high rates of job satisfaction (86%) and work-schedule flexibility (79%) with a relatively low percentage of voluntary turnover (4%).
Here is what Ian Cook (Chairman, President & CEO) says about the matter:
“Hire good people, give them challenging assignments, and show them how to lead. With offices worldwide, it practically demands that employees develop an inclusive business sense, and many of them end up working abroad; what they learn complements the lessons being taught in multiple mentoring initiatives and 10-plus leadership programs.”
Colgate-Palmolive’s HR team takes care of hiring and retaining employees as well as designing and supporting training programs. Its primary goal is making Colgate the Best Place to Work. To achieve it the team works with employees to ensure they own the skills, the resources, and the leadership abilities necessary to reach their full potential. For enhancing performance, the human resource managers formulate varied strategies. One of such strategies is Performance Appraisal. It enables HR team to measure employees’ success in bringing benefit to the organization, and to rate his/her excellence. The main objectives of the technique include judging the gap between actual and desired performance; strengthening interaction between subordinates and management; providing feedback concerning employees’ work; clarifying expectations and responsibilities; reducing grievances and so on.
The mandatory “Valuing Colgate People” training program encourages Colgate employees to meet their personal goals while also achieving the