Communication Analysis Cultural Barriers in the Workplace

“The success of communication is measured not by how well the communicator speaks or writes but how well the listener has heard”

(Lapin, 2004)

Part I. Background information

A modern organization is a melting pot of different nationalities, cultures and customs. Communication inside this organization is rather challenging due to various culture barriers, which naturally arise between people. Being aware of these barriers is the first step toward efficient communications inside organization. As we know effective communication in organization can improve employee performance, productivity, and business profits. I work for ceramic titles store in my city; my goal is to improve international communication with Poland, Spain and Swede. I write business letters make arrangements and compose orders for ceramic titles. It is important to do my best to the place I am working for. If the letter were written wrong, no one will answer on it. The purpose of this report is to show the possible barriers in a workplace, analyze them and to suggest the ways to overcome these barriers.

Part II.

Cultural barriers - occur when the communication can be break down between the cultures, subcultures, religion and etc. The cultural barrier can occur between the dominant culture and other cultures, which are the part of the audience.

Emotional Barriers - occur if people’s feelings get hurt by the communicator. When the communicator sends messages to the people with strong negative or positive emotions, he can not expect the message to fly undisturbed through the heavy emotional weather.

Linguistic barriers - occur when the speaker/ presenter uses vocabulary and sentence