...start. * Managers who implement are usually too busy with everyday running of operations to become involved in planning process or may be excluded. * Failing the 3Cs of communication, commitment & coordination * Poor communication & lack of commitment & inability to manage change effectively. Poor or vague strategy. Lack of buy-in & ownership from key manager & employees. * Lack of coordination or alignment between an organisation’s strategy & its functional units, processes & systems. * Lack of a model, inadequate information sharing, unclear lines of responsibility & accountability, unsupportive power structure. * Paralysis by analysis * Too much focus on analysis & formulation, relaxing on way resources are allocated & way in which operational decisions are made. Leaders trained to formulate not implement. * Important not to combine financial & budgetary processes with strategic intent & direction. * Risk that strategic planning will stifle creativity & innovation. * Politics & resistance * Political pressures pose a threat. Once strategy documented it’s more accessible to rivals. * 2 forces. Rational (explicit)– openness, communication,...
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...An Introduction to Organisational Behaviour for Managers and Engineers This page intentionally left blank An Introduction to Organisational Behaviour for Managers and Engineers A Group and Multicultural Approach First Edition Duncan Kitchin AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO Butterworth-Heinemann is an imprint of Elsevier Butterworth-Heinemann is an imprint of Elsevier 30 Corporate Drive, Suite 400, Burlington, MA 01803, USA Linacre House, Jordan Hill, Oxford OX2 8DP, UK First edition 2010 Copyright Ó 2010 Duncan Kitchin. Published by Elsevier Ltd. All rights reserved. The right of Duncan Kitchin to be identified as the author of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Permissions may be sought directly from Elsevier’s Science & Technology Rights Department in Oxford, UK: phone: (þ44) 1865 843830, fax: (þ44) 1865 853333, E-mail: permissions@elsevier. com. You may also complete your request online via the Elsevier homepage (http://elsevier.com), by selecting ‘‘Support & Contact’’ then ‘‘Copyright and Permission’’ and then ‘‘Obtaining Permissions.’’ British Library Cataloguing in Publication...
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...MGT5000 Management and Organisational Behaviour : Assignment 2 Task 1 - Scenario ( 396 words) Back to one and half year ago, Luke Michas, a new Director of product development was hired and appointed to merge the Product Design team in US and the Product Development team in China both were solely in the past and managed by different managers in 2 countries. Both teams carry more or less the same function in the company, as top management never proper define the role of 2 teams, managers at US and China were all trying to grow their divisions in terms of staff and authority and resulting great difficulty in getting along owing to existing negative perceptions about the other group. Manufacturing partners are in China, vendors are getting confuse and projects are always delay and cost high when one team turn the others comments down. Luke, past was the Director of product development in a golf accessories manufacturer company with 15 years experience leading 30 peoples with good reputation. He is an open-minded manager willing to listen individual’s needs, and always gives positive and great idea to help his team in case of trouble. The first day of Luke’s on board, he had imperiled to 2 regional managers that if they will not cooperate with each other, he would fire the redundant one. Subsequently, 2 major changes are in the team with the intervention of Luke. Videoconference meeting is held weekly and “Team members exchange program” was introduced. The weekly...
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...Positive characteristics of Human Behavior in Organization Interdisciplinary field of study Although it draws most heavily from the psychological and sociological sciences, it also looks to other scientific fields of study for insights. One of the main reasons for this interdisciplinary approach is because the field of organizational behavior involves multiple levels of analysis, which are necessary to understand behavior within organizations because people do not act in isolation. That is, workers influence their environment and are also influenced by their environment. Table 1.1. Toward on OB discipline |Behavioral Science |Contribution |Unit of analysis |Output | |Psychology |Learning, |Individual |Study of the Organizational | | |Attention, | |Behavior | | |Aptitude, | | | | |Motivation, | | | | |Personality, Perception, | | | | ...
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...believes you can look at, assess, and analyse organisational readiness and responsiveness to change. This will done through the narrative cyclical approach (FIGURE XX). All of this works together to answer the research question of, “Is there a framework/s that can be used to help organisations increase organisational readiness and responsiveness to change”. Organisational readiness and organisational responsiveness are addressed throughout this literature review. The determinants and impediments of change in each branch of change management have been considered and addressed. Some elements fall outside the scope of the literature review and research. The literature review is structured in such a way that echoes this integration as illustrated in the following diagram (Figure XX). Figure XX: Areas within and outside the research boundaries leading to organisational responsiveness to change. Figure XX: Areas within and outside the research boundaries leading to organisational responsiveness to change. People Management Leadership Organisational Context. Culture. Organisational Learning. Knowledge Management. Change Management. Change Management Change Management is neither an art nor a science; it is an individual process relying solely on the organisation, individuals within the organisation (employees), leadership style and management of the organisation (middle and top managers), organisational culture, and a variety of external influences...
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...To what extent are people subordinated to systems and organisations in the 21st century? The purpose of the ensuing study is to critically evaluate the role played by individuals in organisations in the 21st century. The author aims to conclude the analysis with a logical and coherent explanation to the roles individuals play in organisation. Hence, for the purpose of this study, organisational life is dissected with the help of three distinct dimensions; effects of national culture on organisational culture, power and politics within organisations and psychological ownership. The study bases strong emphasis to the formulation of organisational culture and how it differs from national culture, it then moves on to specifically outline the culture of male dominated organisations and aims to address the issue of why there exists a culture of gender bias within organisations, and finally, with the help of psychological theories, the study aims to establish the outcomes of individual psychological emotions towards an organisation. With the help of the above, the study aims to reach a rationale on better understanding people and organisations by outlining the culture systems and roles played by the former in the latter. Kroebar & Kluckholm defined culture as: ‘a set of patterns, explicit and implicit, of behaviour acquired and transmitted by symbol, constituting the distinctive achievement of human groups, including their embodiment in artefacts; the essential core...
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...Organisational Behaviour Assignment Case Study Analysis: Charlotte Beers 1 Assessment Form |Section One To be completed by the student |Please tick as appropriate | | | | |Name (s) Patrick Stelzer | | | |MBA FT |□ MIB |□ Undergraduate |□ | | |...............................................| | | | | | | | | |............... | | | | | | | | | |12 Parsons Green Lane | | | |MBA PT |x□ MSc |□ Diploma |□ Certificate |□ | |...............................................| | | | | | | | | |................ | | | | | | | | | |London, SW6 4HS | | | | |Specialization................| | | ...
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...MMS – Semester – I (Core Subjects All Specialisations) Sr. No. | Subject | Teaching Hours | Assessment Pattern | | | | No. of Sessions of 90 minutes | No. of Sessions of 90 minutes per week | Contin uous Assess ment | Semeste r End Examina tion | Total Marks | Duration of Theory Paper | No of Credits | 1 | Perspective Management | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 2 | Business Communicati on and Management Information Systems | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 3 | Organisation al Behaviour | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 4 | Financial Accounting | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 5 | Operations Management | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 6 | Marketing Management | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 7 | Managerial Economics | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 8 | Business Statistics | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | | | | Total No of Credits | | | 20 | UA: - University Assessment; IA: - Internal Assessment MMS SEMESTER – I (All Specialisations) Perspective Management (15 Sessions of 3 Hours Each) Sem I S. No. | Particulars | Sessions | 1 | * Management : Science, Theory and Practice - The Evolution of Management * Thought and the Patterns of Management Analysis - Management and Society : * Social...
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...Information variety * Minimum 4 academic sources related to management topics (not Babcock & Morse) per question * Relevance of sources selected * Application of theory integrated with references | 0-7 | 8-9 | 10-11 | 12-15 | Question 1 (35) PROJECT MANAGEMENT * Argument shows comprehensive research and analysis. * Argument is well organised and progresses logically * Clearly indicates understanding of application of management principles to an engineering context * Demonstrates a good understanding of the project management function (technical and sociocultural dimensions of a project, project structure, strategic management, organisational politics, payback periods etc.) * Demonstrates an understanding of the importance of professional ethics and responsibilities in relation to organisational constraints on management decisions | 0-17 | 18-24 | 25-29 | 30-35 | Question 2 (35) PEOPLE MANAGEMENT * Argument shows comprehensive research and analysis. * Argument is well organised and progresses logically * Clearly indicates understanding of application of management principles to an engineering context *...
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...3 1.2 Lack of Organisational Strategy 3 1.3 Poor Leadership 4 1.4 Lack of Learning 5 1.5 Lack of Systems 6 1.6 Poor Communication 6 2 Leadership at the Top and Functional Management Levels of the Organisation 7 3 Reichart’s Leadership and Managerial Abilities 10 3.1 There is no blame 11 3.2 A Shift of Mind 11 4 Recommendations Regarding Transformation and Change to Ensure Effective and Efficient Functioning of the Organisation 12 4.1 Managing Organisational Change 13 4.2 Apply Leadership 14 4.3 Design Effective Organisational Structure 16 4.4 Managing Resistance to Change 17 Bibliography 20 Executive Summary While analysing the case study of the Trophy Project the findings will show the major problems identified and to determine the root cause of the problems. The findings will show how the lack of leadership has resulted in poor or no organisational strategy. Through analysing the lack of behavioural, structural and operational strategy we see the effect it has on the overall organisation and its inadequacies’. It will show the importance of these strategies together with effective leadership and how executing the strategic goals in an integrative manner can lead transformational change, continuous improvement and the building of a learning organisation. The group identified the major problems within the Trophy case as the absence of effective leadership, the dearth in communication, the lack of organisational strategy with the...
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...|[pic] |Detailed module outline | | |OB 401 E | | |Organisational Behaviour | DEPARTMENT : MANAGEMENT AND ORGANISATION PROGRAMMES: Advanced Undergraduate Transfer Credit, PGE2 INSTRUCTORS : Don MINDAY, coordinator Slava DMITRIEV Jean-Bertrand LEFEBVRE Sophie HENNEKAM -TREGUIER Inju YANG-McCOURT FORMAT : 3 hours weekly: 1 ½ hr. of lecture, 1 ½ hr. tutorial 2 tutorial groups will follow a weekend seminar format CREDITS : 5 ECTS credits PRE-REQUISITE MODULES: None LEARNING OBJECTIVES : This module is designed to prepare students for their future role as business managers by giving them a conceptual framework which should help them to more effectively understand, predict, and influence behaviour in organisations. It is complementary to the 1st year module "Management relationnel" and the 2nd year module "Cross-Cultural Management" LEARNING OUTCOMES : At the end of this module, each student will be able...
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...SOURCES OF STRESS FROM THE INDIVIDUAL, GROUP AND ORGANISATIONAL POINTS OF VIEW. Work stress is recognised world-wide as a major challenge to workers health and the healthiness of their organization. Workers who are stressed are also more likely to be unhealthy, poor motivated, less productive and less safe at work. Their organisations are less likely to be successful in a competitive market. Stress can be brought about by pressures at home and at work. Employers cannot usually protect workers from stress arising outside of work, but they can protect them from that which arises from work. Stress may be defined as "a state of psychological and / or physiological imbalance resulting from the disparity between situational demand and the individual's ability and / or motivation to meet those demands." Dr. Hans Selye, one of the leading authorities on the concept of stress, described stress as "the rate of all wear and tear caused by life." Stress in an organisation can also be refer to us the response people or workers may have when presented work work demands and pressures the are not matched to their knowledge and abilities and which challenges their ability to cope Sources of Stress, Factors that cause stress are called "Stressors." The following are the sources or causes of an organisational and non-organisational stress. 1. Causes of an Organisational Stress The main sources or causes of an organisational stress are:- Career Concern : If an employee...
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...4. Corporate culture refers to the shared values, attitudes, standards, and beliefs that characterize members of an organization and define its nature. Corporate culture is rooted in an organization's goals, strategies, structure, and approaches to labor, customers, investors, and the greater community. As such, it is an essential component in any business's ultimate success or failure. Closely related concepts, discussed elsewhere in this volume, are corporate ethics (which formally state the company's values) and corporate image (which is the public perception of the corporate culture). Corporate Culture it is classified in: Segmentalist Culture and Integrative Culture Unique Travel Agency works as Segmentalist Culture. Unique Travel corporate culture it’s a segmentalist culture according to Kanter theory of segmentalist and integrative cultures. Why we decided that they work as Segmentalist Culture? For example it says;'' Therefore Peter, Anna and Thomas decided to hold a one day meeting outside the company to discuss the situation.'' in the 'Challenges' part. Because they also avoids confronting problems like in segmentalist culture's feature.(4th feature of Segmentalist Culture) Also has week coordination mechanism between departmants.And this one is also feature of Segmentalist Culture. Segmentalist Culture * Views organizational problems narrowly * Locates problems and hence responsibilities narrowly within department’s or individual’s one another ...
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...Kwame Nkrumah University of Science and Technology Kumasi, Ghana Phone: +233-51-60013 Fax: +233-51-60014 E-mail: idldean@kvcit.org Web: www.fdlknust.edu.gh i 553 - Management in Organisations Learning Objectives Upon successful completion of this course, learners will be able to: • • • • Explain the basic premises of management and public administration Compare different theories and approaches of organisation Distinguish behavioural patterns, advantages, disadvantages, and dysfunctions of bureaucracies Categorize the different management trends in the work environment. Topics • Introduction to Management and Organisational Behaviour • Individual and Group Behaviour in Organisations • Decision- making and Communications in Organisations • Leadership, Organisational Structure & Environment • Power and Politics • Organisational Culture • Organisational Change • Conflict and Negotiations ii TABLE OF CONTENTS 1 Introduction......................................................................................................................... 2 Structure of the Course....................................................................................................... 3 Course Aims and Objectives............................................................................................... 4 Tools for Learning in This...
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...ORGANIZATIONAL BEHAVIOR Unit- 1. Definition, need and importance of organisational behaviour- nature and scope- frame work – organisational behaviour models. What Managers Do Manager: Individuals who achieve goals through other people. Managerial Activities • • • Make decisions Allocate resources Direct activities of others to attain goals Where Managers Work A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Management Functions Management Functions Planning: A process that includes defining goals, establishing strategy, and developing plans to coordinate activities. [1] Organizing: It determining what tasks are to be done, who is to do them, how the tasks are tp be grouped, who reports to whom and where decisions are to be made. Leading: A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts. Controlling Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations. Mintzberg‟s Managerial Roles [2] Definition - Organisational Behaviour. OB is a systematic study of the actions and reactions of individuals, groups and subsystems. O.B. is the systematic study and careful application of knowledge about how people- as individuals and as members of groups –act within organizations. It strives to identify ways in which...
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