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Communication in Business

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Jesselyn Boone September. 30, 2011 Bcom/275- Michael Simmons University Of Phoenix

1. Receivers of messages can provide feedback to senders by face to face communication, over the phone, on the computer and even by physical contact without saying anything verbally. For example if two different companies are talking about an investment and the sender (Company A) wants to know how the receiver (Company B) feels about their idea, by listening to Company A’s idea, Company B can simply give feedback just by simply telling the sender in face to face communication. If the receiver is reading the senders investment idea he can communicate back within an email. The effect of listening to a message versus reading it is more effective and reliable. 2. Senders originate a communication message and it’s important on their end how they communicate that specific message. Senders can give a message directly or indirectly and can sometimes be misunderstood if not given in a clear way. For example if a sender is conducting an interview and tells the receiver we will keep your application on file, that statement alone can be confusing to the receiver, because the sender could either mean that they will put the application on file but not even look at it or they could mean that the receiver is never going to get hired and will never be called back. This can affect the sender because the message was not properly communicated in a clear way and can leave the receiver calling back or stalking the sender. It is important for senders to communicate their message clearly so the receiver knows what is going on. 3. The step in the communication process I consider to be the most important is the message because it is important that the message is communicated in the right way so it is understood. The step that is most uncomfortable for me is sending a

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