...| ABC, Inc. | Memo To: | Ms. Jane Doe | From: | Abigail Shearer | CC: | Learning Team A | Date: | March 23, 2015 | Re: | Group Communication Position | | | I have prepared this memo to help you in your new position. I understand that you have limited experience in group communication. Group communication skills are essential for your new position. My teammates and I have discussed what skills and tips we have absorbed during our time at ABC, Inc. and hope to provide you with information and suggestions that will be useful in your transition. A common barrier that exists in group communication is called bypassing. Basically, this is when different people interpret words and phrases differently. Sometimes the meaning of a word or phrase may seem completely obvious to you and you may assume that other people will interpret the meaning the same way. Very often, however, this is not the case. For example, you may tell someone that the department’s account has been “seriously overdrawn.” Of course, you know what you mean by “seriously overdrawn” but somebody else would not be able to interpret what you mean by “seriously.” You must always make sure that you use very clear, specific language. Be sure that you reiterate and clarify what you mean. Another common barrier that can occur in group communication is called an allness statement. These are essentially untrue generalizations. To state “women are smarter than men” is an example of an allness statement...
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...Memo Review Shyla M. BCOM/230 July 7, 2014 Memo Review In today’s corporate world, forms of communication range from extremely casual conversations and instant messages to complex presentations and detailed letters. The primary determining factor for which form of communication to use is the audience to which the information will be received as well as the relationship between audience and author. In this paper we will review a University of Phoenix provided accounting memo written from an accountant to the company’s CEO, analyze what information should be included in the memo versus what should be removed; consider if the use of accounting specific jargon is appropriate based on the audience; the CEO; and finally explore what possible repercussion can happen if the memo is not suitable for the targeted audience. In the initial review of the memo, the first error that immediately jumps out is the heading and salutation lines. Both use the acronym “CEO” instead of using the person’s first and last name; which is the more professionally acceptable approach. The CEO may interpret this as either a lack of attention to detail or that the information is generic and not specific to level of authority. Next, the entire memo reads extremely choppy and does not give the reader much lead-in information about why the author has sent the memo to begin with. Since the communication is going directly to the CEO, the introductory paragraph should be clear, concise...
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...Communications Memo Legal Obligations Amid the turmoil of a sudden resignation and rumors of inappropriate accounting practices, we cannot forget our legal obligations. The Securities and Exchange Commission(SEC) is investigating our situation and requesting documentation. The specifics of these requests lead us to believe that the questionable practices may involve revenue recognition. The SEC requires that we file the following information because we are a publicly held company (U.S. Securities and Exchange Commision, 2012) . • Our directors, officers, and particular shareholders o Salaries o Benefits o Any transactions between the company and the people listed above • Our operations • Financial condition of the business o Independently audited financial statements • Our position o Terms of contracts or lease agreements Value of Public Communication Public opinion is extremely important. The public needs to see active participation by the entire company in repairing this situation. We should strive for professionalism, humility, and honesty. The quick resignation of the CFO combined with this SEC investigation will cause the public and our stockholders to doubt our company’s honesty. The goodwill we have worked so hard to gain will be gone if we do not act fast. In an attempt to regain public trust, we need to be as transparent as possible. Transparency will require that we inform the public of our actions. To accomplish this we should consider adopting a...
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...wrongdoing, but will provide more information as it becomes known. About Violet Silk Industries: Violet Silk Industries is a publicly traded company that imports and exports silk fabric to and from third world countries. The company started in 2002 as a roadside silk fabric vendor and within three years expanded to its headquarters in California and four import/export plants. For further information, contact Mark Silkman at 555-123-4568. ### MEMORANDUM To: Mr. Yung-Guy, Manager From: your name, CPA Subject: PR Communications about CFO departure Date: December 10, 2012 CC: your facilitator_____________________________________________________________ This memo will outline what forms and communications Violet Silk Industries is legally required to file and compose, and explain the value of public communication. It will examine the balance between calming external stakeholders and the ethics of providing the SEC with the requested documentation. Last, the memo will explain how...
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...Marketing Communications Memo Jamie Mattice PSY/322 07-07-2014 MICHAEL TURNER As the marketing director for the veteran’s foundation know as Help Vets, we are looking to raise money to build a new monument to honor the fallen heroes of this country. This memo will discuss the importance of understanding the basics of marketing research, this same research that relates to the Help Vets current way the operations and strategies are conducted, and the extreme importance of demographic and psychographic information when it relates to developing a sound and unique marketing strategy. We will be using unique ways to be able to come up with the money needed for this monument as well as developing new ways to gain more money to be able to build thing monument on time and correctly. When putting these two graphics together it is very important that we understand how they work and how they will relate to the goal that we are trying to achieve. The demographics are simple information that consists of sex, age, and race. On the other hand, psychographics contains information that is harder to see and find. This can include value systems, trigger buttons, and passions of a consumer or individual. A good example of the two is demographics can tell you a man is 30-40, has a 200,000 yearly income, and is male. The psychographic data about the same group will tell you deep interest about the men or women and allow you to develop more accurate and successful marketing strategies. The...
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...SUBJECT: PR Communications Memo The purpose of this memo is to provide information regarding the recent press release. Jason Castro resigned as the Chief Financial Officer (CFO) of Winter Industries without providing a reason for his resignation. The resignation is effective immediately. Lily Smith was appointed by the Board of Directors as the interim CFO until the Board appoints a permanent CFO. Smith has been a part of Winter Industries for 20 years overseeing the Operations management department. While serving as interim CFO, Smith will retain her responsibilities of overseeing business operations and production here at Winter Industries. Winter Industries is a publicly traded company and is required to issue a public notice announcing this sudden vacancy. We are obligated to inform our stakeholders and customers of any changes that occur within our company. The historical financial records prepared by Castro were reviewed and questions arose regarding the handling of our company's finances. Currently, the U.S Securities and Exchange Commission (SEC) is investigating the accounting practices of Winter Industries. Legally, our company is required to comply with the SEC and provide all information requested with regards to this investigation. Public communication is important when it comes to situations of this sort. Communicating to the public early on is key too. "From a public relations standpoint, it may often make sense to go public early on, especially if...
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...Marketing Communication Memo University of Phoenix Psy/322 Marketing Communication Memo Date: To: Management Team From: Subject: The importance of psychographic and demographic information in developing marketing communications. At Indigo: Fashion for Women we are an organization created, molded, and sculpted to provide top of the line current fashion for everyday women. In order to do that we need to identify our target customers, “By identifying and knowing our customers, you can assess their needs” (Foundation, 2015, p. 1). Identifying our customers has allowed us to become a solid brand in the clothing industry, but further identification is necessary be an elite competitor. Initially we identified our customers as women who wanted to love the way they looked, but we could not make that our one single identifier. We also came to the conclusion that religious beliefs and income were a factor into our initial customer base. We must now look further into what our target customer is through other identifiable areas. The two that stand out are buying motives and beliefs. Identifying the salaries of our target customer gives Indigo the ability to determine acceptable prices to our customers and our company to maximize profitability and customer loyalty. There are prices that woman are willing to pay for a product in particular, and there are prices women will pay that is directly related to their income. It is detrimental to consider the income of the women of our target...
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...I would email him back and let him know that I did not mean to offend him and I would really like to meet with him in his office the next morning to make sure I understand the information of the email. The next morning I would bring coffee and some pastries and meet with my coworker in his office because meeting in his office allows him to have a sense of comfort and control while the food & drink is a gesture of good will. This should allow the meeting to be casual and relaxed which puts people in a more positive and flexible mood. Then I would be honest with him and let him know that I did not understand the memo and wanted to be sure to understand before forwarding information that could be misconstrued or misunderstood all together....
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...To: Mike Smith, Supervisor From: r, Intern Date: January 29, 2014 Subject: Memo for Potential Response to Correspondent’s Letters Due to your request for potential responses to the many letters regarding questions/concerns about wooden vs. metal bats, I have gathered information that will allow us to provide several different responses that will satisfy the questions that the writers have for us. With all of the letters being sorted into 5 different categories, I was able to write an adequate response for each of those 5 categories to send out in a bulk method. Why has the NCAA not banned the use of metal bats? : * First and foremost make sure to apologize for their unfortunate experience and assure them that changes have been made to protect the safety of the players involved. * Explain in detail the efforts made by the BBCOR to ensure the approval of only certain bats that meet its requirements. * Ensure the writer that each and every bat that is available for use in the league that it will be stamped with a NCAA certification mark. * http://www.ncaa.org/sites/default/files/BBCOR%20Protocol-Effective%201.1.14.pdf Outside research and lack of change/action taken by the NCAA to change regulations: * Start out by acknowledging their effort to write a letter to us and tell them that we are always looking for ways to better the safety efforts and standards for the players. * The writer’s information may be outdated, because the BBCOR regulations...
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...organizations multiple methods to communicate. Some forms of communications are more effective than others. Communication is one of the most important elements of a successful business. When writing a business communication it is crucial that you know who the members of your audience are and communicate with the visible purpose. Effective communication achieves its objective to persuade, respond or gain information by considering the style, format, purpose, organization and by tailoring the communication style to meet the audience requirements. Purpose Learning Team A was given five different accounting scenarios with limited amount of information on the JJJ Company, Riordan Mfg, Ad hoc Committee, CEO and the employees. Each team member was assigned a role from the accounting scenario and instructed to write and effective communiqué based on that roles. The communiqués could be n the form of a formal memo, email, power point, and text message. The types of communiqués were based on the information, i.e., formal, informal, long report, short report format, email, power point presentation, or memo, etc. Then each team member had to evaluate the business communication written by the other members and determine its effectiveness by using the following questions as a guide. 1) How well did the communication convey the intended message? 2) Would another type of communication have been more appropriate? Why? 3) Is the communication at the appropriate level for the intended audience...
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...There are so many modes of communication today used in organizations. Determining what needs to be communicated is the first step in know what vehicle of communication needs to be utilized. In this paper, as a team we will discuss the various ways of communicating such as; face to face meetings, overhead announcements, letters, emails and memos. These are just a few ways companies communicate within their organization. The inventory of various communication channels used within an organization includes e-mails, and face-to-face meetings. These channels are among two of the most effective ways of communicating within an organization. E-mail is a fast and efficient channel most frequently utilized. This channel is used because most employees in my organization work in the field, and emails allow them to respond to their colleagues in a timely manner. Computerized communication has several advantages, according to the book Health Promotion and Interactive Technology (Street, Gold, & Manning, 1997): Most organizations in the health field use this type of communication to obtain messages throughout the organization more rapidly. The messages sent out, are based on updates, events, information about the job, Job openings, and request of medical information. This information is delivered from one department to another. This channel of communication also can be used to send medical information to other doctor’s office. This is a good source of communication when it is disseminating...
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...Evaluating Business Communication Eric Ruth BCOM/230 April 21, 2014 Jamie Barmach Evaluating Business Communication After reviewing the communications from the Week Four Learning Team assignment I felt that the finished communication was well prepared. The one question I have was how did our assignment compare to the other learning teams because we had only three members on our Learning Team. The first communication in our report was the Accounting Peer Memo. The memo did convey the intended message that JJJ was not a good investment for the company. The message could of contained more language that accountants use, as this is a communication from an accountant to other accountants. This type of communication was the most appropriate because any other form would not have as effective, for example an email would not have appropriate enough to convey the message professionally enough. The one thing that I would change to improve this communication would be to add an indentation at the beginning of every paragraph to make the look more professionally written. There were no ethical implications in this memo, because it was written by the head of the accounting department to the accountants in the department all were privy to the information. The memo shared right amount of information...
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...Fundamentals Copyright © 2012, 2011, 2010, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course covers the fundamentals and best practices of using written communication in business and in the information technologies. Topics include strategies, techniques, and nuances for producing e-mails, memos, reports, proposals, project specifications, and user manuals, as well as other technical documents. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Dobrin, S. I., Keller, C. J., & Weisser, C. R. (2010). Technical communication in the twenty-first century (2nd ed.). Upper Saddle River, NJ: Prentice Hall. Gerson, S. J., & Gerson, S. M. (2012). Technical communication: Process and product (7th ed.). Upper Saddle River, NJ: Prentice Hall. All electronic materials are available on the student website. Week One: The Technical Writing Process Nov 12 - 18...
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...group began working at ABC Limited, communication usually flowed through proxies, with the top management using selected employees to pass on messages to other employees at the shop floor. Inasmuch as the shop floor employees played a very crucial role in the company, they were not involved in the daily meetings and they did not directly interact with such superior employees, as the vice-president of the company, George. These indirect communications often resulted to misunderstandings that in turn demoralized junior employees, such as John. The lack of communication between senior company employees and their subordinates created a series of negative issues that would further affect the relationship and the overall functioning of the company. Another issue evident in the way information flowed at ABC Limited is that no one bothered to iron things out in case of a misunderstanding. This was probably due to the created perception that management “did not really feel they had anything to learn from the floor employees” (para.2). In this case, the wanting communication between managers and shop floor employees within the company was because of various barriers that interfered with the communication process. The barriers identified in this case involve encoding, transmission, and responding. Lack of sensitivity in this case counts as the first barrier. The management does not adapt communications for shop floor employees; “the directions in the memos were complex” (para.3). This makes...
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...Memo To: Recipient’s Name, Recipient’s Title Department of Defense Army National Guard From: Your Name, Your TitleSGT Jameka Samuel (Automated Logistic Specialist) CC: National Guard Bureau Name and title of individuals you want to copy in on your correspondence; if there are no courtesy copies, leave this line off Date: The date you are sending the memo19 June 2014 Subject: A clear subject line reflecting the focus of your document In need of a sponsor for writing course As we all know in the military being leader depends on your ability to think critically and creatively and to communicate your intention and decision to others. The ability to communicate clearly to get your intent and ideas across so that others understand your message and act on it is one of the primary qualities of leadership. Poor writing and communication in the military is mostly attributed to lack of proper training, lack of confidence and lack of leadership. Taking a soldier out onto the battlefield with a poor communicator could lead to potential deaths of inanest soldiers. With that being said this this is an opportunity to help a striving soldier to become a better leader in the military world by requesting to take a Business Writing Course at Kaplan University in Jacksonville Florida . The cost of the course is $1300.00 which includes all books and necessary course materials. The course will take place over a 6 week time period beginning June...
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