Premium Essay

Communication Paper

In:

Submitted By msqonn72
Words 999
Pages 4
Effective Communication Paper
LaQondia Robbins
HCS/325
April 10, 2014
Celecia Cutts

Effective Communication Paper *
The organizational method that best describes the student's current workplace is a process model. The company is a process model because the management focuses on who and how when they implement changes. When a company decides to implement mandatory overtime in early January 2014, employees took a study that allowed them a voice in the decision making process for overtime. The final decision made by upper management did reflect on many of the suggestions given from the employee survey responses. Starting in late December company-wide emails that provided an explanation for mandatory overtime and how this would be a positive outcome for the company. The first part of the process giving details explaining that the company had hundreds of new members join the Medicare part D prescription drug plan in 2013. Therefore starting in January those new members will call in with questions on how the plan works and overtime hours are required to give assistant to answer those questions. The company currently share knowledge or involve employees in formulating solutions to problems by holding staff and management town hall meetings that allow the team to voice their opinions or concerns about the plan before implementation. The organization holds focus groups that consist of the staff without the presence of management to provide an open discussion about new procedures or policies. The organization must maintain centralized control while using dispersed decision-making called decentralization (Lombardi & Schermerhorn, 2007). Managers hold managerial meetings and invite a small group of hourly employees to attend and present feedback on items discussed that affect their positions within the company. The management team has an open door policy to

Similar Documents

Premium Essay

Communication Paper

...Communication Paper May 20, 2014 HCS/490 Health Care Consumer: Trends and Marketing Communication is define as the act of using words, signs, sounds and writing to relate a message from person to person. In healthcare communication is a cornerstone where everything else develops from whether it be from patient provider relationship to an emergency treatment to a patient. With advances in technology the way we communicate has change to a more technological aspect in this date in age. Communication between a patient and his or her provider has also change to make that communication easier as well as open on both sender and received. In this paper we will focus on the communication benefits in the use of e-mail from both provider and patient. It is not a surprise to see that technology has taken over all aspects of communication and with the lifestyle pastes of the population as well as it needs communication can sometimes be lost or strained. Just a few years back more and more providers have become open to the digital communication between themselves, other providers and patients. This openness to the digital communication has created an avenue to establish positive yet solid provider relationships and lines of communication. According to the Department of Veterans Affairs a digital communication modalities can be describe as a text message video message, and email based communication between providers and patients (Fortney, 2010). With a digital way of communicating...

Words: 944 - Pages: 4

Free Essay

Communication Paper

...Communication Paper Nalani Calantoc HCS/490 Ann Fairchild September 16, 2013 Introduction Communication is extremely important in the medical field. The medical field is a very busy and fast pace working environment, therefore, everyone including the provider, its employees, as well as their patients needs to come to a good understanding of one another by communicating directly, effective, and efficiently. Communication can be the key to a very successful business. One mode of communication in health care is electronic medical records. Although you think of an electronic medical record as a type of record that is electronic it actually hold great potential for communication. This is a type of communication that health care employees use to communicate from one person to another, one department to another, from the provider to the patient. Benefits of Communication When proceeded properly, the benefits of communicating through an electronic medical record can be successful but only if done effective and efficiently. When you think about an electronic medical record, communication doesn’t come to mind. One would tend to wonder how communication would come in play with an electronic medical record but to be honest and electronic medical record plays a big role with communication. An electronic medical record can communicate with many different parties in a medical facility, even all at once. The benefit of this type of communication is that unlike paper files where...

Words: 751 - Pages: 4

Premium Essay

Communication Paper

...Communication and Personality in Negotiation Paper MGT/445 Facilitator: John Lombardi University of Phoenix Chicago Loop Campus May 14, 2012 Communication and Negotiation Paper This paper describes the possibility of cyber bulling and the negotiations that parents need to use in order to help protect and educate the own children in internet usage. This will also analyze that role of communitarian and personalities in negotiation and how they contributed or detracted from the negotiations. This will also help you have a better understanding of how the young people you are negotiating with communicate, and what personality best fits each of these individuals and will better prepare you as parent to produce a mutually successful long-term negotiation with a lasting and successful outcome. Parents can use negotiations as a tool to protect and educate their own children and other young people on their own usage on the internet and how they provide a safe environment for all users. Parents and teachers use negotiation strategies daily to protect children from the internet content that is not appropriate for all ages of children to view on the internet. Parents need to find the best way to negotiation with their children on the possible torment, threats, harassment, humiliation, and embarrassment that targets many children when they are using the internet, interactive and digital technologies or mobile phones. All of this is known as cyber bullying. Communication...

Words: 1121 - Pages: 5

Premium Essay

Communication Paper

...Communication Paper Mary L. Borrelli HCS/325 Health Care Management February 9, 2015 Eleanor Milo An organizational model is defined as a short version of an organization chart that is analyzed by management (Chinn, 2015). Organizational models are also referred to as an organizational structure that describes the organization through it outline. By defining the lines of authority, communications, duties and resources of personnel provides the organization goals and processes needed to operate the business (Chinn, 2015). Organizational Models The organizational model that classifies the company I currently work for is a divisional model organization. The divisional model is traditional for sales, administration, production and customer service (Chinn, 2015). I work in a call center for a cruise line, therefore as a business we handle customer service, sales, support, administration and productivity based on the customer population (Chinn, 2015). Sharing Knowledge The company I work for shares knowledge through many different aspects of communication. First and for most we have a website that updates the employees on all the necessary information within the company. It could be related to sales on cruises, ship updates, organizational promotions, and much more. Inter-department emails and instant messages are also used on a daily basis. By accessing other departments via email we have the ability to network through-out the company. Then there is the old school...

Words: 1016 - Pages: 5

Premium Essay

Communication Paper

...Week 1 Effective Communication Paper CJA/304 The world as we know it would not exist or function properly without communication. Being able to communicate with someone isn’t as easy as most people would think because there’re many steps and rules that we all must follow in order to properly communicate with others in society. There are many forms of communication that can be found all over but the main two that most people often chose to go with are verbal and non-verbal. Both contain very important steps that we all must follow in some ways they are similar and other ways they can be very different. When you are talking to another person and trying to get them to understand the point of the information that you both are discussing it is known as verbal. When you are speaking it is very important to make sure that you use words that are clear in meaning and easy for the other person to break down and understand quickly. The way in which you chose to deliver your words is very important when trying to talk to another person. If you want someone to realize that what you have to say is important you will speak clearly and somberly. This lets the other person know that they need to pay close attention so they won’t miss anything that is being said. When you want someone to zero in on the positive aspect of what you are saying you will want to deliver your message in a lighter way. These are all ways you can control what is known as the tone of your voice...

Words: 1381 - Pages: 6

Premium Essay

Communication Paper

...Communication is an art as well as a skill and affects all we do. Whatever the forum or platform used, communication is how we express information, thoughts and concerns. Healthcare communication is an entity all its own and requires careful study and understanding. In no other type of interaction can miscommunication or misunderstanding have grave consequences if information is not sent and processed correctly. According to “Impact of Communication in Healthcare” (2011), “Research evidence indicates that there are strong positive relationships between a healthcare team member’s communication skills and a patient’s capacity to follow through with medical recommendations, self-manage a chronic medical condition, and adopt preventive health behaviors (para. 1). Learning and applying the art of healthcare communication encompasses thorough understanding, establishes relevancy with both the professional and layperson, affects health outcomes, while having profound influence on therapeutic contact. Before asserting healthcare communication it is necessary to explore the definition of communication itself. Northouse & Northouse (1998) offer human communication is the exchange of ideas involving the use of language and symbols. In the animal kingdom, however; communication still takes places without the use of spoken language and symbols as the human species knows it but rather utilizes sounds and behaviors. Healthcare communication is much narrower in scale and expresses ideas or concerns...

Words: 1105 - Pages: 5

Premium Essay

Communication Paper

...Meng Shu COMM 286 January 15, 2013 Oral Self Critique Assignment Part One: Transcription Today I found an article from USA Today: Money. The name is Apple Bubbled Continues Fizzled. On this article we can find some important information about communication in the business field. For example, article says the value of the world most valuable company Apple, is sinking fast in west scrambler out of what was last year on stock. It (it) just means investors just lost lots of their money from the last year’s stock. And Apple(s) should take some action to change this situation and get more benefits. For both the company and investors, it just need some communication between the investors and company, such as, such as in company should get their feedback from the customers to make the company develop (the) better and get more benefits. Also the investors should read some transactions situation from the company. So they can get more information about the development of company. As it they can make better decision for their invest. And also, on the other hand, with the globalization nowadays, companies between on country and the other should exchange economics information and business information, not only for the, not only for their champion, not only for their companion, also for their development, create a win-win situation. So that is what I found in this article. And that is it. Thank you. Part Two: Summary According to listening to my own recording and finishing...

Words: 1117 - Pages: 5

Premium Essay

Communication Paper

...traditions of communication theory you feel offer the best approach for theorizing and argue for its relevant contribution to the study of human communication. Explain your choice. Defend your answer. Number your arguments.  Sociocultural communication theory: Sociocultural theory conceptualizes communication as a symbolic process that produces and reproduces shared meanings, rituals, and social structures. (Sokolowski R 2000 pg.74) 1) This theory allows us to communicate with all types of groups and share same views and listen to others view’s as well. 2) Social cultural approaches to communication theory address the ways our understanding, meaning, norms, and roles. The Phenomenological Tradition: is one that focused on descriptions of what people experience and how it is that they experience what they experience. One can employ a general phenomenological perspective to elucidate the importance of using methods that capture people's experience of the world without conducting a phenomenological study that focuses on the essence of shared experience. (Sokolowski R 2000 pg.88) 1) This concept comes from the area of philosophy which makes it great for all kinds of theories because each one has a philosophical aspect to it. 2) This makes it easier to share experiences with other and groups we see what each other as gone through. 2. What is a theory? (how do you know one when you get out of bed and trip over one?) What is the nature of communication theory?...

Words: 1628 - Pages: 7

Free Essay

Communication Paper

...Why Communication Education is important: The Centrality of the Discipline in the 21st Century. Communication is an important aspect of our lives. It is hard to imagine a life where there is absolutely no communication. In this article we can see that thematic analysis of journal and newspaper articles, reports, and surveys provide evidence of the centrality of communication in developing the whole person, improving the educational enterprise, being a responsible social and cultural participant in the world, succeeding in one’s career and in business, enhancing organizational processes and organizational life, and, addressing several emerging concerns in the 21st century including health communication, crisis communication, and crime and policing. This article helps us understand how people use messages to generate meaning within and across various contexts, cultures, channels, and media. It also talks about the content and importance of each of six themes which provide evidence of the importance of communication instruction in the 21st century. Communication is important in the 21st century because it allows people to share ideas, interests, and develop relationships. We learn that while humans are born with the ability to vocalize, they are not born with a full accoutrement of the knowledge, attitudes, and skills that constitute communication competence. The ability to communicate effectively and appropriately is learned and should be taught. The...

Words: 518 - Pages: 3

Free Essay

Communication Paper

...Communication The criminal justice system most develops a strategy implementation plan to have an effective communication flow through the chain of commands. “Research has shown that enterprises[often] fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness- decision rights and information flow”( Hoover, 2010). Agency in the policy department process should have an underlying strategy that pushes communication through the government department. Most law enforcement and government agencies fall in the trap of not following information through out the departments. Strategic communication plan helps agency’s core message, strategy, values, purpose, and mission to persuade key stakeholders and enhance positioning. Depend how the agency group them together there are four components that helps provide a roadmap to get from strategy development to implementation. Rational statement analyzed and summarizes the strategic communication plan goals and objectives that will move the organization toward strategy implementation. Situational analyze determines where the organization is today and where is heading. Situational analyze also identify issues, challenges, and barriers to communication along the way. Vision key function is to eliminate gang activity in neighborhood, disrupt the flow of drug, and reduce crime. Core values are a method that asks leader and employees if the current organization culture...

Words: 414 - Pages: 2

Premium Essay

Communication Paper

...Communication Paper Shawanda Donelson SOC/110 March 6, 2010 Jacqui Scott Communication Paper People use verbal and non-verbal communication daily. Some people who are hearing impaired use special equipment and they also use sign language. People communicate many different ways, one way would be through telephone, and another way would be through face- to-face interaction. The differences between verbal and non-verbal communication is a way for people to communicate face-to-face. I am just going to name a few key components in verbal communication are sound, words, speaking, and language. Non-verbal communication is communication without speaking words. An example of non-verbal communication is facial expressions, eyes, and touching. The challenges in communicating between genders will be that men and women may use the same words to describe a situation but expresses it differently. For example, a woman says to a man that he never talks to her when he is feeling depressed or when something bothering him as a statement that she is frustrated not knowing if she has done something wrong. He interprets that as a statement of a fact. I think someone of the opposite gender understands similar information differently than I because I look at a situation at all different angles. I will try every way possible to solve a problem. For example, A man can do whatever he wants to do in a relationship whether it be good or bad such as if it be cheating or simply...

Words: 784 - Pages: 4

Premium Essay

Communication Paper

...Communication Paper Roderick Mims SOC/110 April 16, 2014 Erin Walerko Communication Paper Communication is vital in our ever day life. Some form of communication is used by each of us on a daily basis, whether verbal or nonverbal. Communication can be challenging and the sender does not always send the information correctly so the receiver will not receive it correctly. Also, not all communication is good or effective. Good communication ensures that a message is correctly and clearly stated and received and understood by one or more people. Usually, people will communicate verbally by using words, either by face to face or by phone. Sometimes we choose to communicate nonverbally by using hand gestures, body movement or facial expressions. An example of using verbal communication is by having a simple conversation using words. An example of using nonverbal communication is by shaking hands with an individual or waving hello to them. As you can see, the difference between the two is that verbal has sound and is most effective because you specifically convey your message with words. Nonverbal is effective as well but has no sound and may take a little more finesse when trying to provide the meaning accurately. Sometimes there are challenges when trying to communicate, specifically between genders. We have to consider that male and female brains are wired differently; therefore, we gather and process information differently. According to James and Cinelli (2003) “Communication...

Words: 655 - Pages: 3

Premium Essay

Effective Communication Paper

...Effective Communication Paper Name HCS/325 Date Instructor Effective Communication Paper Communication is very important in every health organization to ensure the best possible care for the patients because ensures that patients receive the proper care and helps to keep costly mishaps from happening. Effective communication starts within the organization and works outward to other functions and is fundamentally based on shared knowledge. Knowledge is an extraordinary blend of judgment, insight, intuition, and inspiration created through on-going learning and reflection on practice (De Cagna, 2001). To understand how an organization shares knowledge, this paper will review what techniques are the most effective and ineffective, how these techniques are applied in a healthcare work environment, and how this process is impacted by technology. Most Effective Techniques for Sharing Knowledge Communication is one of the most important aspects in a healthcare organization and learning the most effective techniques for sharing knowledge will help ensure the success of the organization. One effective technique for sharing information and knowledge is for the healthcare organization to have an organization structure. The organization structure is the system of tasks, workflow, reporting relationships, and communication channels that link the diverse parts of an organization (Lombardi & Schermerhorn, 2007). An organization structure is important because it allows groups to...

Words: 894 - Pages: 4

Premium Essay

Effective Communication Paper

...Effective Communication Paper Effective Communication In the past, I worked as a medical assistant in the cardiology department for a clinic. I am no longer employed there, so I cannot explain what is, at this time, being done at my former job. I can explain what forms of communication we used and what was done when I was employed in the clinic for effective communication. In this paper I will discuss what techniques were used for effective communication, what techniques I found to be ineffective, how they were applied in the health care work place, and how technology impacts effective communication. Effective techniques for sharing information and ideas While working in the health care industry an individual will be faced with constant change in the way they communicate with others, be it a patient, doctor, or an individual across the world. While working in the health care field, I found that the most used forms of communicating with people were emails and phone calls. In addition, I also faxed documents and records. Out of all these forms of communication, I found the most effective way was by phone. I found it more personable and much easier to explain what was going on with a patient. There was a less of a chance for miscommunication because all questions, answers, and concerns could be addressed at one time. An additional way that helps in effective communication is the adaptation of the Electronic Medical Record in the medical field. Using the record makes it...

Words: 853 - Pages: 4

Premium Essay

Effective Communication Paper

...Effective Communication Paper Lakisha Wells HCS 325 March 31, 2012 Cecelia Sawyer Effective Communication Paper The way we communicate plays an important role in our lives. Communication is sending information to someone else in a way they will understand it fully. Communication has the authority to form and adjust beliefs, humanity and the lives of people. Considering on the role communication plays, it will be able to give a good or bad effect in a healthcare organization. The four main points that will be discussed in this paper are: examples of most effective and ineffective ways for sharing information, four different ways communication is used in healthcare, techniques that can be applied in a healthcare work environment and the way technology impacts communication. Confusion, frustration and low morale can lead to ineffective communication. Communication is used to notify, improve, share passions and teach (Ehow.com 2012). When communication is not clear, it becomes ineffective and it can offend, complicate and mislead the listeners. For example, in politics if a politician does not explain themselves clearly, they allow room for misinterpretation (Ehow.com 2012). On the other hand, admiration, education, liberation and understanding are the results of effective communication. Effective communication offers people information that is needed to help make people develop education and enlighten. One example of communication that is both effective and ineffective is...

Words: 875 - Pages: 4