Free Essay

Communication Process Worksheet

In:

Submitted By goolabif37
Words 577
Pages 3
Communication Process

Complete the table below.
Review the steps of the communication model.
Describe each step using your own personal or business example in paragraph form.
Review pp. 10 & 11 of Ch. 1 of Business Communication Today for more information.

|Steps of Communication Model |Personal or Business Scenario |
| | |
|Sender has an idea. |As an employee at KFC, I am given the opportunity at quarterly work meetings to give |
| |any ideas that can contribute to an improved work environment and anything idea that |
| |could potentially increase sales. Recently, I thought about addressing the topic that |
| |our KFC branches need to serve a grilled chicken sandwich. We offer grilled chicken on|
| |the bone, but we do not offer grilled chicken to make a sandwich and too many times we|
| |have customers come through our drive-thru asking for a grilled chicken sandwich, |
| |along with making the point that many fast food restaurants offer grilled chicken |
| |sandwiches. For as many requests we receive, I believe it would help boost sales |
| |drastically. |
|Sender encodes the idea in a message. |To encode this idea, I needed to cover all aspects of the topic to make it worth my |
| |time explaining. I discussed the topic with my regional manager and she agreed with |
| |me. Since we did not have another meeting for a few months, I needed another way to go|
| |about sending my message. My regional manager suggested that I write down the idea and|
| |she would assist me in typing up a formal suggestion. That is exactly what we did. |
|Sender produces the message in a medium. |Since we could not discuss the idea for a few more months, we decided to type it up, |
| |as mentioned above. Once we typed up the suggestion, we took attached the typed |
| |suggestion to an email and we copied the suggestion using the fax machine. |
|Sender transmits message through a channel. |The channel that was being used at that time was the Internet. The email had to go |
| |through the Internet to reach the people working in the office. The idea was meant to |
| |be expressed at the work meeting, but I wanted to get it mentioned well before that, |
| |leaving the face to face conversation to be a follow up. |
|Audience receives the message. |Bruce, one of the owners of Bagshaw, the company that owns the KFC I work at, received|
| |his email as well as the faxed over paper. |
|Audience decodes the message. |Bruce, along with a few others from the office, received and read the email. Some, but|
| |not all, responded back to my regional manager. |
|Audience responds to the message. |One person at the office said to keep the idea in mind and to suggest it at the next |
| |team meeting, the others thanked my regional manager for the suggestion and said they |
| |would follow up with any further information. |
|Audience provides feedback to the sender. |A few weeks following the suggestion, Seth, our area coach, also one of the |
| |individuals who received the suggestion email, came into the work place and addressed |
| |my regional manager as well as myself. He questioned my reasoning behind the idea that|
| |it would bring business and more money to the company. He told the suggestion was not |
| |a new one and that the company has big plans for it’s future success, but to always |
| |keep my mind open to new ideas that can be suggested to help improve the company’s |
| |well being. |

Similar Documents

Premium Essay

Communication Process Worksheet

...Associate Level Material Communication Process Worksheet Think about a misunderstanding you have experienced with another person at work, school, or in a health care environment. Write your answers in paragraph form. 1. Briefly describe the misunderstanding, including the setting and the people involved. ear. On the Board there was the President, Vice President, Secretary, Translator and Treasure. When we first started off it felt like we had a great team but assuming was a big mistake. We had our first meetings to talk about what are some ideas that we had for the year and where we will begin. Being the President I made sure to come with a list of my ideas and what I thought our goals should be. As time went on we had a bake sale which went amazing with sales we raised $900.00. While we were setting up the Treasure just sat that giving orders and stated that she will be the only person touching money. She was very bossy and not very helpful. She approached me and asked if I had a plan for who will go where. I told her that I do have a list of people helping once the bakery was set up everyone will be placed. She got very nasty with me and told me that I didn’t have a plane but she knew what she had to do and slammed my books and gave them back to me. I was very offended because she was very rude in front of several people but I had planned out a great bakes sale, recruited many volunteers, and at the end we raised almost $1000 which was great. She still had an attitude...

Words: 1114 - Pages: 5

Premium Essay

Communication Process Worksheet

...------------------------------------------------- University of Phoenix Material Communication Process Complete the following table. * Review the steps of the communication model on in Ch. 2 of Business Communication. See Figure 2.1. * Identify one personal or business communication scenario. * Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in the boxes provided. Steps of communication model | Personal or business scenario | 1. Sender has an idea. | Megan, a bartender at a restaurant, was hired to work from 4-9 p.m. Wednesday through Saturday, with an occasional fill in. The schedules are permanent week to week, with an occasional change. Recently, the other bartenders have been calling off or not showing up, leaving her to work until 2 a.m. almost every night. This upsets her, as she is also a full-time teacher. Megan takes a couple days to think of a clear, concise way to explain the situation to her boss. | 2. Sender encodes the idea in a message. | Megan thinks that having a meeting with the other bartenders and her boss for scheduling purposes might solve the inconsistencies. | 3. Sender produces the message in a medium. | Megan chooses to talk to her boss via face-to-face communication on a Monday evening, rather than through an email or phone call, to hopefully better explain how the situation upsets her and her idea to resolve the issues. | 4. Sender transmits message...

Words: 564 - Pages: 3

Premium Essay

Communication Process Worksheet

...University of Phoenix Material Communication Process Complete the following table. • Review the steps of the communication model on in Ch. 2 of Business Communication. See Figure 2.1. • Identify one personal or business communication scenario. • Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in the boxes provided. |Steps of communication model |Personal or business scenario | |Sender has an idea. |I want an Promotion. | |Sender encodes the idea in a message. |I have been working for this company for over two-years. Applied for higher positon | | |and have not been selected. I know I am one of the most Top-Ranked Call Center Agent. | | |I know with an Promotion comes with better pay and Im looking into purchasing a new | | |home. | |Sender produces the message in a medium. |Hello Director, When you have a minute I will like to speak to you about a better | | |opportunity with the company. | | Sender transmits message through...

Words: 417 - Pages: 2

Premium Essay

Communication Process Worksheet

...University of Phoenix Material Communication Process Complete the following table. • Review the steps of the communication model on in Ch. 2 of Business Communication. See Figure 2.1. • Identify one personal or business communication scenario. • Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in the boxes provided. |Steps of communication model |Personal or business scenario | |Sender has an idea. |The boss at work comes up with an idea to make a few lateral changes with a few | | |employees within the company. | |Sender encodes the idea in a message. |The boss forms a message about coverting the idea, meaning, and lateral move within | | |the company and puts a oral message together. | |Sender produces the message in a medium. |The boss informs employees verbally of the lateral move and changes that will be | | |implemented within the department. | | Sender transmits message through a channel. |The boss ends with the transmission of the message to the employees. | |Audience receives...

Words: 464 - Pages: 2

Premium Essay

Communication Process Worksheet

...University of Phoenix Material Communication Process Complete the following table. • Review the steps of the communication model on in Ch. 2 of Business Communication. See Figure 2.1. • Identify one personal or business communication scenario. • Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in the boxes provided. |Steps of communication model |Personal or business scenario | |Sender has an idea. |An accident happened at a school activity, where a student got hurt. Due to the | | |accident we had to come up with a better plan of action. We decided to always have a | | |medical team at every school activity there was from now on. This would allow for | | |better medical care at every sporting event. | |Sender encodes the idea in a message. |When I encoded my message, we had to write up an incident report on the accident. I | | |also put on the incident report how we could better handle accidents like this at | | |these events. My goal was to be able to get it communicated to the school officials | | ...

Words: 542 - Pages: 3

Free Essay

Ummmm Yaaaa

...You can access the Main forum by singing into your student webpage. Once there you click on the Classroom tab and then the Discussion section. From here you will see a forums menu box you will then click on the section titled Main. You can access the Individual forum by singing into your student webpage. Once there you click on the Classroom tab and then the Discussion section. From here you will see a forums menu box you will then see a section titled Individual Forum you will click on your name under that section. To find the Orientation Workshop readings you will sign into your student webpage, click on the classroom then the materials section. All the reading materials you will need underlined in blue text and are clickable all beginning with the word Reading. After you log into your student webpage you will go to the classroom tab and then click on the Assignments section. From there you will click on the week you are doing the assignment for in the Assignments menu under the summary section. You then will see the list of assignments for the week; you will click on the due assignment and then upload it from your folder on your computer by clicking the browse button. It will automatically upload when you select the file from your computer. Class discussions for participation take place in the Discussion section in the Main Forum. For participation you will reply to the DQ threads two times a day for four days. To read replies in the main forum you will click the Discussion...

Words: 446 - Pages: 2

Free Essay

Communication

...Distributed Operating Systems Communication (II) Ewa Niewiadomska-Szynkiewicz ens@ia.pw.edu.pl Institute of Control and Computation Engineering Warsaw University of Technology E&IT Department, WUT DOS / Communication (II) – p. 1 Communication (II) 1. Message-oriented Communication 2. Stream-oriented Communication E&IT Department, WUT DOS / Communication (II) – p. 2 Message-oriented Communication – Introduction √ When it cannot be assumed that the receiving side is executing at the time a request (in RPC or RMI) is issued, alternative communication services are needed. The inherent synchronous nature of RPCs and RMIs, by which a client is blocked until its request has been processed, sometimes has to be replaced. Message-oriented communication is proposed. √ √ The message-passing paradigm is widely used approach for programming parallel machines, especially those with distributed memory. E&IT Department, WUT DOS / Communication (II) – p. 3 Message-passing Paradigm – Attributes Two key attributes characterizing the message-passing paradigm: √ it assumes a partitioned address space, √ it supports only explicit parallelization. The logical view of a machine supporting the message-passing paradigm consists of P processes, each with its own exclusive address space. E&IT Department, WUT DOS / Communication (II) – p. 4 Communication System (1) Assumption – communication system organized as follows: √ applications are executed...

Words: 3031 - Pages: 13

Free Essay

Computer

...Dynamic Computation Migration in Distributed Shared Memory Systems by Wilson Cheng-Yi Hsieh S.B., Massachusetts Institute of Technology (1988) S.M., Massachusetts Institute of Technology (1988) Submitted to the Department of Electrical Engineering and Computer Science in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Computer Science at the MASSACHUSETTS INSTITUTE OF TECHNOLOGY September 1995 c Massachusetts Institute of Technology 1995. All rights reserved. Author : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : Department of Electrical Engineering and Computer Science September 5, 1995 Certified by : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : M. Frans Kaashoek Assistant Professor of Computer Science and Engineering Thesis Supervisor Certified by : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : William E. Weihl Associate Professor of Computer Science and Engineering Thesis Supervisor Accepted by : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : Frederic R. Morgenthaler Chairman, Departmental Committee on Graduate Students 1 2 Dynamic Computation Migration...

Words: 40765 - Pages: 164

Free Essay

Linux Chapter 5

...James F Sloan III 4/2/15 IT250 Chapter 5 1. The “who” command helps you determine who is logged in on a specific terminal. 2. Give the command “mesg n” to keep other ordinary users from writing to your terminal. You can take this action when you do not want to be disturbed or are viewing something on your screen that you do not want overwritten. 3. $ cp   to_do done – it will overwrite the   done file with the new file names to_do. $ mv   to_do done-   it will do the same as cp, the to_do file will overwrite the done file.  4. Give the command apropos editor. Most systems have vim, ex, ed, and more. 5. $ grep "Ace Electronics" phone $ sort phone $ uniq phone 6. When you compare binary files with diff, diff displays a message saying the files differ when the files differ or no message when the files are the same. The diff utility compares ASCII files on a line-by-line basis; it is not designed to compare binary files on a byte-by-byte basis. Use cmp to compare binary files in that manner. 7. The answer is system dependent. 8. The utility displays a message saying that the command you are looking for is not in the list of directories that are in your search path. For example, $ which me /usr/bin/which: no me in (/usr/local/bin:/bin:/usr/bin:/usr/X11R6bin:. 9. No. However, some commands that are built into a shell have an executable counterpart that exists as a file (for example, echo). 10. Approximately twenty, not counting...

Words: 283 - Pages: 2

Free Essay

Case Study

...This week I worked on virtual taxes for the first time. I did a few preps and a quality review, it is pretty much the same process but without the pressure of the clients in front of you. It was helpful when there were notes for some situations. For example, the calculations were already done for tuition so it made it easy to just input the numbers. I did run into one where they did not include their birthday or did not answer the healthcare portion, therefore, I was not able to continue with the return. Towards the end of the night I had a client that just recently got married last year and wanted to file separate. The problem I came across was that she did not know her husband’s social security. I was then informed we could not process her return at this time and to come back once she has the information. Amy also explained to me and the client that is always better to file jointly if the couple is married and on good terms and it could really only benefit them more versus filing separately. The highlight of this week of VITA for me was on one of my virtual returns a client wrote a sweet message at the end stating how thankful she was for the program and all of the volunteers. It really shows that what we are doing is so great and just knowing that we are helping people out is so heart...

Words: 253 - Pages: 2

Free Essay

Operating Systems

...Question#1 There is only two other possibilities 1. Process is blocked while it was in ready state. 2. Process running from blocked state. Only transition 2 is possible because when it is possible that process is waiting for input that is yet not available and it is also possible that operating system has decided to allocate CPU time to any other process. The transition 1 is not possible because when a process Is in ready state it cannot block itself while it is not waiting for input and only in ready state. Question#2 In this problem we have five process i.e. Customer, order takers, cook, packaging specialists, cashiers. We have sequential inter process communication between processes which uses pipes for communication between processes. Our chain of communication should be like this Customer Order Takers Cook packaging specialists Cashiers Question#3 In this problem T=Running time for any process S=switch time for a process Q=time Quantum (a) Q = infinite Process has infinite time quantum Q so it will run until it blocks itself CPU efficiency=Q/Q+S In reality it will be CPU efficiency=T/T+S Since it has infinite time quantum and switch time will be very little as compared to quantum Then efficiency will be CPU efficiency=T/T=1 (b) Q > T In this case CPU has also time quantum greater than process completion time then its efficiency will be CPU efficiency=Q/Q+S This will be CPU efficiency=T/T+S (c) S < Q < T Since Q<T ...

Words: 418 - Pages: 2

Premium Essay

Green Supplies Training Process

...dollars, once you consider the number of doors in, say, a 30-story office tower The order processing department is another example. Peter has a very specific and detailed way he wants the order written up, but most of the order clerks do not understand how to use the multipage order form. They simply improvise when it comes to a detailed question such as whether to classify the customer as industrial or commercial. The current training process is as follows. None of the jobs has a training manual, although several have somewhat out-of-date job descriptions. The training for new people is all on the job. Usually, the person leaving the company trains the new person during the 1- or 2-week overlap period, but if there is no overlap, the new person is trained as well as possible by other employees who have filled in occasionally on the job in the past. The training is the same throughout the company for machinists, secretaries, assemblers, engineers, and accounting clerks, for example. Questions: 1/ What do you think of Green Supplies training process? Could you explain why employees “do things their way”, and If so, how? 2/ What role should job descriptions play in training at Green supplies? 3. Explain in detail what you would do to improve the...

Words: 330 - Pages: 2

Free Essay

Random

...This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This is a temporary file to get an account. Really sorry about it. This...

Words: 924 - Pages: 4

Free Essay

Tech Operating System

...Operating Systems Question#1 There is only two other possibilities 1. Process is blocked while it was in ready state. 2. Process running from blocked state. Only transition 2 is possible because when it is possible that process is waiting for input that is yet not available and it is also possible that operating system has decided to allocate CPU time to any other process. The transition 1 is not possible because when a process Is in ready state it cannot block itself while it is not waiting for input and only in ready state. Question#2 In this problem we have five process i.e. Customer, order takers, cook, packaging specialists, cashiers. We have sequential inter process communication between processes which uses pipes for communication between processes. Our chain of communication should be like this Customer Order Takers Cook packaging specialists Cashiers Question#3 In this problem T=Running time for any process S=switch time for a process Q=time Quantum (a) Q = infinite Process has infinite time quantum Q so it will run until it blocks itself CPU efficiency=Q/Q+S In reality it will be CPU efficiency=T/T+S Since it has infinite time quantum and switch time will be very little as compared to quantum Then efficiency will be CPU efficiency=T/T=1 (b) Q > T In this case CPU has also time quantum greater than process completion time then its efficiency will be CPU efficiency=Q/Q+S This will be CPU efficiency=T/T+S (c) S < Q < T Since...

Words: 261 - Pages: 2

Premium Essay

Nt1310 Unit 9 Case Study

...Phase 1 is that, BTC of the node j parent node field. After broadcastingADV1 message, if a node receives any of the ADV1 message from any type of other node, then the all node compare its own ID with the parent node ID stored in the received broadcast the message. If its own ID is equal to that the parent node ID in received ADV1 message, the node declares itself as an internal node, If the node does not receive any type of the ADV1 message where its own ID is equal to the parent node ID stored in that broadcast message, after then the node declare itself as an leaf node. The algorithm to add second parent to each of the node,the tree constructed in phase 1 is given in the procedure BTC phase2 in which performs its all task as follows. At the starting of this phase, sink node broadcasts anADV2 message to all its neighbours,the node executes the following steps 1. If the node receives the ADV2 message from the sink node, then it computes the new cost by adding reciprocal of its left over power to the received cost, and sets its two cost fields to new cost and its stores the sink node ID in its both parent node fields. 2. If both the parent node fields of the receiving node are equal, then it stores that new cost value as computed in step 1 in the second cost field and stores the received node ID in the second parent node field. 3. If both the parent node fields of the receiving node are not equal, then it compares the new cost with that cost are stored in the second cost field,...

Words: 501 - Pages: 3