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Communication Process Worksheet

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Communication Process

Complete the following table.

• Review the steps of the communication model on in Ch. 2 of Business Communication. See Figure 2.1. • Identify one personal or business communication scenario. • Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in the boxes provided.

|Steps of communication model |Personal or business scenario |
|Sender has an idea. |An accident happened at a school activity, where a student got hurt. Due to the |
| |accident we had to come up with a better plan of action. We decided to always have a |
| |medical team at every school activity there was from now on. This would allow for |
| |better medical care at every sporting event. |
|Sender encodes the idea in a message. |When I encoded my message, we had to write up an incident report on the accident. I |
| |also put on the incident report how we could better handle accidents like this at |
| |these events. My goal was to be able to get it communicated to the school officials |
| |that we needed to add medical staff to all sporting events in the event that something|
| |like this happened again. |
|Sender produces the message in a medium. |I went to the school board meeting with all the school officials and board members to |

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