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Communication Process Worksheet

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Communication Process

Complete the following table.

• Review the steps of the communication model on in Ch. 2 of Business Communication. See Figure 2.1. • Identify one personal or business communication scenario. • Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in the boxes provided.

|Steps of communication model |Personal or business scenario |
|Sender has an idea. |I want an Promotion. |
|Sender encodes the idea in a message. |I have been working for this company for over two-years. Applied for higher positon |
| |and have not been selected. I know I am one of the most Top-Ranked Call Center Agent. |
| |I know with an Promotion comes with better pay and Im looking into purchasing a new |
| |home. |
|Sender produces the message in a medium. |Hello Director, When you have a minute I will like to speak to you about a better |
| |opportunity with the company. |
| Sender transmits message through a channel. |Via Email or Face to Face Communication. |
|Audience receives the message. |She want to help make the company better so she wants to move up in the company in |
| |order to better make that change |
|Audience decodes

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