...Trends in Communication Joseph Celestine University of Phoenix COM 285 HAROLD RICARDO March 15, 2010 Abstract Trends in business communication effectively facilitate communication between employees, business partners, and clients. The roles involved in communication assist an individual in communicating efficiently. The more technology advances, the more elaborate and sophisticated communication becomes. Communication is vital to national defense; it is the means by which the military maintains a cohesive structure. Of the many communication trends found in business working environments, one can expect to find a large number of trends that facilitate business communication. All over the world Communication is the most important aspect of any business. Trends in Communication By addressing the means by which business communication evolves, one can determine the changes that occur in society. Business communication is essential in any business. The changes in communication express how society adapts to trends in business and administrative communication across areas concerning technology, data security, data privacy, customer quality, customer needs, work related data, entrepreneurship, teamwork, diversity, globalization, outsourcing, balancing work, balancing family, legal concerns, ethical concerns, job flexibility, and rapid rate of change (Locker & Kienzler, 2008). Improving business communication is essential in developing goodwill, establishing...
Words: 1168 - Pages: 5
...Communication Trends Communication Trends Tracey Lambert ITT Technical Institute, Orland Park, IL BU2620 Mr. Brown September 24, 2015 Communication is the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else. Everyone communicates differently. Some people use their hands to communicate, for example someone who is deaf or mute, uses sign language to communicate. Some people paint to communicate their feelings. There are thousands of ways to communicate, not only using words but also such things as body language. Our ancestors used smoke signals to communicate from mountain to mountain, drum beats were used for long distance communication but weather conditions made these methods limited. Flashing lights were used for communication in places where traveling was difficult. Carrier pigeons were trained to fly distances to deliver messages. For speed, horses were used to transport messages. As time went on and technology became more progressive, the telegraph, invented in the 1800’s, became a great tool for communication. This tool was welcomed for an easier and faster way of communicating. Writing has been a form of communication for over 5000 years. They would write on stone walls to communicate and draw pictures to tell a story. Technology has evolved to where we can communicate within seconds to other countries in the world. The invention...
Words: 593 - Pages: 3
...Running Head: BUSINESS COMMUNICATION TRENDS: PAPER Business Communication Trends Gillus Meiring University of Phoenix Day to day communication utilizedThis content can be found on the following page: [pic]http://www.investorwords.com/6431/business_ethics.html Informal communication, Face to face and verbal communication in the company consists of morning and general meetings to establish the progress made on projects and the corrective actions needed. Telephonic conversations are used to follow-up on sites, customers and suppliers to determine progress made with deliveries, issues, and training requirements. The use of e-mails, memos, letters, and faxes are used for information communication with various departments to share information, confirm meetings, follow-up on procurement, and limited confidential communicating. Presentations and DVD’s assist in the training of subjects as a secondary medium. Assessments of the candidates are completed on Personal Computer, printed, assessed and, moderated. Presentations are utilized for product and services marketing and report and feedback on achievements. Formal communication consists of scorecards and training strategies to ensure that goals and objectives are set, understood and implemented. Continuous feedback is provided to customers on training and development results and upcoming courses, and to management to track progress of quality and deliverables. Performance management is conducted using the performance...
Words: 692 - Pages: 3
...Business Communication Trends Ethel Joy Turner COM285 February 7, 2011 Rosana Nesheim Business Communication Trends With new advances in technology advancing so rapidly, business communication is rapidly changing with those technology advancements. Before 1990, businesses used writing "letters" or used a landline telephone to communicate with their clients. During this time, many business communications were held as conferences and meetings in a face-to-face environment. Today the business world has a different countenance in communications. | | In business today, there are many new forms of communications. The innovation of electronic business tools is one such form of new means of business communication. "New software programs and devices continually enter the market to help businesses. However, acquiring new technology and helping workers master it requires an enormous capital investment." Locker and Kienzler (2008) p. 13. Some of the new ways that businesses are communicating involve electronic devices. These devices can help businesses and their stakeholders stay up-to-date on projects and important events. These devices make communication quicker and easier for everyone involved. With businesses using these means of communicating, this helps to increase productivity and quickens communication with the company’s stakeholders. However, in many businesses, people find they are "overwhelmed" by such electronic means of communication. It takes a large amount of...
Words: 773 - Pages: 4
...Business Communication Trends Megan Arguello XCOM/285 July 7th, 2013 Ms. Laurenzi Business Communication Trends Business communication is important in my day-to-day work activities. I use communication every day by helping customers find the products they need as well as interesting them in new products. Communication trends have changed since I first started working but they continue to improve the workplace. At my job I am required to help customers not only find what they need, but also to suggest products that they might be interested in. I communicate with them by speaking and showing them how the products work. Sometimes this requires a lot of demonstration while other times it just requires explaining the product. Flyers and posters are another way I communicate with customers. My job would not be manageable if I was not able to communicate with my customers. Currently we do not offer products online because we are a small business that relies on people coming into the store to purchase our products. However, we are in the process of creating a Facebook page that would allow customers to see what the discounts are at the store and what time the store opens and closes. This will allow customers to see what products we have as well as send messages about what they would like us to start carrying. The business will be able to show customers what is available in the store and why they should come in. This trend will allow the business to expand its merchandise and offer customers...
Words: 380 - Pages: 2
...• Business Communication Trends Paper Ann Coward University of Phoenix COM/285 – Business Communications Professor: Daniel Cleary September 1, 2010 • Business Communication Trends Paper Business practices, communication and technology is changing at a rapid pace. Successful businesses rely on effective communication to sustain itself. Gone are the days of writing business letter, sending memos, and mailing correspondences. With offices going green and paperless new technological trends include e-mail, interactive video and teleconferencing, and social electronic networking. It becomes essential to know how to communicate using these trends and still maintain basic corporate etiquette and decorum such as tone, wording, organizing information, spelling, and grammar. In this paper I will outline the role business communication play in my day-to-day activities at work, how it helps to manage daily activities, visible trends in the workplace, and the message types that are a results of these trends. Business communication play the most important role in day-to-day activities at work by cohensively linking coworkers, managers, and executives. The moment one enters the office, the tone of greeting sets the temperature for the day’s activity. A vibrant and positive greeting is more inviting than a faint mumbling acknowledgement. Working in a multicultural organization, requires employee to be mindful and respectful in communicating across...
Words: 882 - Pages: 4
...Business Communication Trends Tina Tyson XCOM/285 09/11/11 Grace A. Moylan Business Communication Trends A business can thrive if they communicate successfully. Communication skills are very important in the business world and may be beneficial to everyone. In business, building a rapport with clients is establishing a trust between the company and the customer. The bond relies on the valuable communication skills to improve, and make a business relationship that promotes a beneficial, trusting, and profitable one. To resolve a conflict one must have good communication skills to cope with them in a diplomatic way, and with suave. Many times it is miscommunication that has made the disagreement. People must work together to make a good team and remain industrious. Most departments manage daily activities with the help of computers. The main forms of communication in which this is done would be e-mails, faxing, scanning vital information and forwarding it. Telephones are still very important in communication, but more are conforming to meeting on the computer as a visual with the webcam. These are formal and informal ways of communicating, and keeping up on e-mail etiquette is important to avoid having miscommunications. The trends in the workplace on communication would be that there is less traveling involved. With technology in communication, traveling is not needed to be face-to-face with someone. According to Bates (2011), “Forty-three percent of employers...
Words: 432 - Pages: 2
...Business Communication Trends Business communications is a critical element required for a business to be successful. Businesses that choose to operate without open lines of communication are setting themselves up for failure. Making mistakes, lack of productivity, goodwill or legal concerns are just some of downfalls of unsuccessful operations (Locker & Kienzler, 2008, pg. 8.) Business communication must continually progress to keep up with advances in technology. Communication plays an important role within the workplace both internally and externally. Internal communication involves interaction between associates and management. External communication provides interactions with customers, vendors, community organization, and investors. Understanding day-to-day communication in the business world, time management, trends and results from these trends will help guide businesses additional tools for success. Understanding day-to-day operations; businesses must communicate with all internal and external participants. Reputable managers interact with associates. Businesses interact with customers, community organizations, and investors. Successful communication within a business offers associates a chance to understand tasks assigned and how to anticipate. For any business, communication practices enhance success by the associate, builds up consumer satisfaction and revenue. Successful communication occurs only if the associates...
Words: 900 - Pages: 4
...Business communication is critical in day-to-day business. Without business communication, it would be very hard to be successful. In today’s business world, it is much easier to communicate to my leaders, co-workers, employees and business partners. With communication technology growing so strong over the last decade, it is nearly impossible to be “out of the loop” in the workplace. In fact, business can be conducted from virtually anywhere as long as the person has an internet connection. This paper will discuss the role business communication plays in my day-to-day work activities, trends in business communication in the workplace and the messages types that results from these trends. The most common way for me to manage my daily activities is through my company email. My email account is accessible from my business laptop and Smartphone. I can work while in my home office; or I can work from my Smartphone while having lunch at a sandwich shop. What helps me manage my workload within the email function is the ability to “flag” messages. I can “flag” messages for follow up at a later date to remind me when a deadline is due or when I need to respond to that particular message. The “flagged” message will remind me of the follow up based on the timeframe I set. The online calendar in my email allows me to set up appointments and invite attendees. The calendar is also linked to my Smartphone which sends me reminder alerts when appointments are coming up. Another communication...
Words: 764 - Pages: 4
...Trends in Business Communication | | Trends in Business Communication Communication is vital to the success of any business. Miscommunication can lead to complications and loss of profits. It is important that all employees and managers remain well informed about their task; goals of a business. Proper communication can increase team moral, organization, and efficiency. There are ten trends that affect a business. These trends include, but are not limited to, “technology changes, including information overload and data security versus privacy; a focus on quality and customers’ needs; entrepreneurship; teamwork; diversity; globalization and outsourcing; legal and ethical concerns; balancing work and family; job flexibility; and the rapid rate of change.”(Locker, Kitty O Kienzler, Donna S 2008) Technology is ever changing and advancing at a rapid rate in today’s world. It is almost like every time a person turns around, there is a more advanced version of the product that they bought. One example is cell phones. Cell phones can now do almost everything a computer can, and sometimes even more. For example, the new Apple I-phone allows people to see each other in real time. This type of portable technology can be used to have a face to face meeting with a client...
Words: 1297 - Pages: 6
...Business Communication Trends Melisa Sida University of Phoenix 12-4-2010 COMM 285 Florentino A. Lopez Business Communication Trends Communication in the home health work environment is very important. Effective communication is vital to the well being of a client. An effective communication system plays an important role in the management/employee relationship; employee/client relationships and the overall role of the agency within its own community. The home health business is particularly prone to growth and diversification. Communication plays a vital role in the day to day functions of the home health industry. Communication is used to relay information pertaining to a client’s care and needs. Employees use communication to express a problem within the work or home environment. Problems become resolved when there are no barriers in communication. None of this is possible without an effective business communication system. In previous years businesses communicated with clients and employees by means of the postal service or memorandums to inform of any new or upcoming information regarding the agency. Often face-to-face meetings were conducted and closed with handshakes. Memo pads or sticky notes were used to relay messages left for other individual staff members or to make notes on certain cases. A reminder list was utilized for tasks needing to be completed. Business communication entailed sending memos, writing business letters and so...
Words: 886 - Pages: 4
...Business Communication Trends James Slowik University of Phoenix COM285, Introduction to Business Communication Michelle Maldonaldo August 9, 2010 Business Communication Trends Business communication is an imperative role in a sales position at ePlus Technology. I currently work at ePlus as a Senior Account Executive and business communication is a function that is majorly inherent as a skill set needed to perform at a high level. Additionally, the communication medium in the technology field is constantly evolving and unifying communications is a trend that will be the next level of advanced technology to reach the business community. The various message types range from standard e-mail collaboration to video conferencing, Webex sessions and mobile user functionality. With the introduction of these new technology offerings, management of communication is improving and assisting individuals to manage daily activities. Communication is the key to success and information technology has allowed the business culture to communicate in a more productive fashion. Computers have introduced a simply means to collaborate with customers and follow associates. The most popular means that I use on a daily basis is e-mail and calendaring with Microsoft Outlook. ePlus has an online ordering capability and customers can look up pricing, order equipment and track equipment purchased. All of these activities are followed up with e-mail...
Words: 832 - Pages: 4
...Business Communication Trend Paper Edward C. Johnson COM/285 Gary Lee August 10, 2010 “In a professional setting, everything that you do involves communication” (Locker & Kienzler). Therefore, it is important to understand that “communication is for the sharing of information among partners and co-workers” (Locker & Kienzler). However, the most common way to achieving success is to throw away egos and work together as a team, for the challenges within business communication. This paper will discuss the roles of business communication and how they fit into day-to-day work activities and discussing how it helps to manage daily work activities. This paper will continue to analyze what trends are seen in the current workplace or past workplaces. Nevertheless, the paper will discuss some of the message types seen as results to these trends. Consequently, the reader will have a general concept of how important trends are in business. Communication is essential in many forms, from verbal to nonverbal in the world of business today. The internal and external audience in business organizations is the people who make a business successful. The types of business communication trends in the field as a health care provider occurs on a day-to-day activity on my job is “teamwork, balancing work and family, quality and customer needs, security versus privacy, job flexibility, and technology” (Locker & Kienzler, 2008). Communicating through teamwork help ensure that the tasks are done...
Words: 795 - Pages: 4
...Business Communication Trends Communication is an essential component for a business to be successful. Without a good line of communication mistakes will be made that could cost the company wasted time, wasted effort, lost goodwill, and legal issues (Locker & Kienzler, 2008). Business communication is continually changing to keep up with technological advances. The 10 current business trends affecting business communication today are: Technology changes, including information overload and data security versus privacy; a focus on quality and customer’ needs; entrepreneurship; teamwork; diversity; globalization and outsourcing; legal and ethical concerns; balancing work and family; job flexibility; and the rapid rate of change (Locker & Kienzler, 2008). I personally have witnessed several of these trends in my current workplace. I currently am a full-time medical assistant in a physicians’ office. The current business trends I have noticed while working in the medical field are: Technology, teamwork, and diversity. Technology plays a huge role in my day-to-day work activities. I communicate with my coworkers using instant messaging through network on a software program. We communicate with the physician using the landline, our cell phones, and through emails when he is away from the office. When communicating in an online setting, depicting the correct tone is important in order to convey a comprehensible message. Teamwork is another trend that is mandatory...
Words: 712 - Pages: 3
...Business Communications Trends J Willis XCOM/285 January 30, 2011 Norman Pritchard The Public Health Human Resource Department services 22,000 employees in the healthcare field located all over the state of Georgia. Without communication, the daily activities of the essential to provide various services to the citizens of Georgia as well as the professional needs of the employees would be severely disabled. As a recruiter, my role is to find the best healthcare professionals to provide essential services for the citizens of the state. Communication is the key factor in the ability to perform my duties. I communicate with those that I provide service to through email, telephone, and face to face discussions. One of the major duties of my position is to recruit healthcare professionals such as laboratory specialists, nurses, program consultants, and epidemiologists. Competition for these types of healthcare professionals is fierce in the Atlanta area. The state of Georgia Public Health Department has to compete with private and public hospitals as well as federal health facilities such as the Centers for Disease Control. In order to attract these professionals, job announcements have to be written in such a way that captures the interest of the applicant. The job announcement has to be easy to read and contain clear instructions to apply for the positions. Communication with the hiring manager on the creation of this job announcement always begins...
Words: 659 - Pages: 3
