...Equalities Impact Assessment Corporate Communication Strategy and Action Plan Date: March 2009 EQUALITY IMPACT ASSESSMENT Equality Impact Assessment - Policies | | | |Title of policy being assessed: |Corporate Communication Strategy/Action Plan | |Department and Section: |Chief Executive’s | | |Public Relations | |Names and roles of officers completing this assessment: |Head of Public Relations | |Contact Telephone Numbers: |0116 305 6272 | |Date assessment completed: |5th March 2009 | |Defining the policy | | ...
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...the lesson plan, navigation, students connect with individuals in the community who are directly related to the social issue they selected in the exploration phase. For example, if an English course is focused on the notion of African American identity in society, one may select a forum where they are in direct contact with members of the African American community and participate in related activities around their college. Directly involving a student in the community shows that there are a variety of different options for students to get involved. No matter what college course a student enrolls in, it allows the students to fully immerse themselves in the civic interests they have pursued. In regularly updating the instructor of the college course on their involvement, students provide a timeline of progress, while also displaying the connections they make with members of the local community associated with the social...
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...Customer Engagement at The Co-operative Food Customer Engagement is going beyond exceptional service and is about delivering more personalized experiences based on authentic relationships with customers. The more the store owner knows about the customer, the more personalized the customer experience will be. This, in turn, leads to repeat sales and having potential loyal customers. Co-operative Food sees new technology as a main factor of improving customer engagement and they put emphasis on consumers to make more ethical choices. Sustaining engaging relationships with hundreds or potentially thousands of customers is an impossible task for Co-operative Food. This is why they focus on engaging marketing efforts with their top customers as defined by repeat sales and word-of-mouth referrals. They use online tools to help them manage all of this information. Co-operative Food want to cultivate stronger relationships with those top customers by providing insider deals and other perks not offered to their larger customer base. social media is an established platform for building good customer relationships. They can effectively engage with their customers both online and offline and comes down to: A passion for their business that comes through in the way they interact with customers, talk about their products and services, and freely share their expertise. Sincere interest in helping customers make the right purchasing decisions based on their particular needs. Enthusiasm...
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...PUBLIC SPEAKING AND CIVIC ENGAGEMENT A research paper of Gamaliel Eve Relampago MInggong as partial fulfillment of the requirements in English 202 Submitted to: Nora L. Sisneros, M.D TABLE OF CONTENTS CHAPTER I- Dynamics of the Study I.a- Rationale of the Study I.b- Significance of the Study I.c- Narrative Approach of the Study I.d- Qualitative Paradigm of the Study CHAPTER II- Research Plans and Methodology II.a- Content Analysis of the Study II.b- Framework and Analysis II.c- Theoretical Foundations of the Study II.d- Interpretative Analysis of the Study REFERENCES CHAPTER I- Dynamics of the Study Public speaking has always been an essential part of our life. We might find ourselves being stuck in a situation to speak in front of people like funerals, weddings, graduations and school activities. It was never erased in our existence. Civic activities are one of these situations. Civic engagement or civic participation is the encouragement of the general public to become involved in the political process and the issues that affect them. It is the community coming together to be a collective source of change, political and non-political. (http://en.wikipedia.org/wiki/Civic_engagement) Public speaking and Civic engagement goes hand in hand. Without speaking in public, like the definition above, you will never be able to speak your mind out to the general public for the sake of your purpose. Civic engagement doesn’t happen with just watching...
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...Introduction Engagement at work was conceptualized by Kahn, (1990) as the µharnessing of organizational members¶ selves to their work roles. In engagement, people employ andexpress themselves physically, cognitively, and emotionally during role performances.The second related construct to engagement in organizational behavior is the notion of flow advanced by Csikszentmihalyi (1975, 1990). Csikzentmihalyi (1975) defines flow asthe µholistic sensation¶ that, people feel when they act with total involvement. Flow isthe state in which there is little distinction between the self and environment. Whenindividuals are in Flow State little conscious control is necessary for their actions.Employee engagement is the thus the level of commitment and involvement an employeehas towards their organization and its values. An engaged employee is aware of businesscontext, and works with colleagues to improve performance within the job for the benefitof the organization. The organization must work to develop and nurture engagement,which requires a two-way relationship between employer and employee.¶ Thus Employeeengagement is a barometer that determines the association of a person with theorganizationEngagement is most closely associated with the existing construction of job involvement(Brown 1996) and flow (Csikszentmihalyi, 1990). Job involvement is defined as µthedegree to which the job situation is central to the person and his or her identity (Lawler &Hall, 1970). Kanungo (1982) maintained...
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...Forced marriage, family cohesion and community engagement: national learning through a case study of Luton Dr Nazia Khanum OBE March 2008 Forced marriage, family cohesion and community engagement: national learning through a case study of Luton Completed by: Dr Nazia Khanum OBE Director Equality in Diversity Commissioned by: MP Margaret Moran’s Office – Ushrat Sultana Metropolitan Police Service – Jim Blair Home Office – Deborah Jamieson Published by: Printed by: Equality in Diversity e-mail: nkhanum@aol.com Bartham Press (Watford) Ltd e-mail: koyes@barthampress.com Phone: 01582 459402 / 573471 Mobile: 07931 973967 © Nazia Khanum 2008 All rights reserved ISBN: 1-904070-02-7 March 2008 Acknowledgements As soon as I started conducting this piece of research in 2006, it became clear to me that I was dealing with one of the most sensitive subjects, the actual scale and complexity of which will probably never be known. The paucity of available data and the inconsistency of recording incidents across agencies were clear from the start. Since the lack of data was anticipated, this research project took a qualitative and not a quantitative approach, and so no attempt has been made to indulge in a number crunching exercise. Full advantage has been taken of the opportunity to delve into the interviewees’ personal views, perceptions and experiences. During the research, I came across all kinds of emotions and value judgments including mistrust, fear, denial,...
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...Introduction to the Setting Location The activities proposed in this action plan will transpire at Newsome Park Elementary School. Newsome Park Elementary School is located in the East End of Newport News. The East End of Newport News is marked by poverty, homelessness, and the highest crime rate in the city. Newsome Park Elementary School is a Title I school. In October 2014, the school was denied accreditation and remains in this status for 2015-2016 school year. Participants Newsome Park Elementary’s 2015 fall enrollment includes 477 students, 84 percent Black, 9.43 percent Hispanic, 4.19 percent 2 or more races, 1.89 percent White, 0.2 percent Asian, 0.2 percent American Indian (Virginia Department of Education, 2015a). Therefore the cohort...
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...Family Engagement Action Plan This paper is a description of a family engagement and action plan for a full day child development program in the San Bernardino Unified School District. This paper will include a vision statement, family involvement assessment, and a list of recommendations. The recommendations are to improve family and community engagement in the areas of policy, intake, daily interaction, special events, and children and families with special needs. Vision Statement: “Our Child Development Program is devoted to promoting a healthy academic growth and the development of every child attending. We strive to meet the physical, cognitive, social, and emotional needs of each child in a caring and supportive environment. We offer...
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...Thórarinn Leifsson, HC Anderson Illustrations, 2004 A Change Apparent Can reform driven by cost make a meaningful and sustainable change? GV6503 – PUBLIC SECTOR Word Count (excluding bibliography and cover page): 2532 The Current Government proposals for reforming the public sector are driven more by the desire to cut expenditure than to genuinely reform the system. Like countless reform initiatives before, it could turn out to be a case of the Emperor’s New Clothes disguising the fact that underneath, all of the old problems and weaknesses remain. Introduction The contributing reasons for Ireland’s financial crisis are many and complex but the fact is Ireland found itself with insufficient operating funds towards the end of 2010 and entered a ‘Bailout’ programme with a troika of the International Monetary Fund, the European Central Bank and the European Commission. The purpose of the Programme was twofold; first, and many would argue very much foremost, to re-capitalise and restructure the banking sector. Second, €50 billion of the Programme’s total €85 billion loan was to cover “Safeguarding Public Finances” (Department of Finance Ireland, 2010). In return for the €85 billion facility the Troika demanded austerity measures and reforms that would ensure a sustainable economy within the European Growth and Stability fiscal guidelines by 2015 (and later extended to 2016). The achieve the 3% spending deficit required under these guidelines, the Irish government was...
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...(Workforce Focused Outcomes) 38 7.5: Best 5 Bs (Process Effectiveness Outcomes) 41 7.6: Best 5 Bs (Leadership Outcomes) 45 GLOSSARY OF TERMS AND ABBREVIATIONS APP: Annual Planning Process 5Bs: AtlantiCare’s five “Bests” or performance excellence commitments – Best People and Workplace, Best Quality, Best Customer Service, Best Financial Performance, Best Growth ARMC : AtlantiCare Regional Medical Center ASC: Ambulatory Surgery Center ASPP: Annual Strategic Planning Process A AAAHC: Accreditation Association for Ambulatory Health Care AAI: AtlantiCare Administrators Incorporated AAP: Annual Action Plan B BFP: Best Financial Performance Big Dots: The system-level measurements or targets for each of the 5 Bs (performance excellence commitments). Business units (and their departments) have measurable action plans and goals that align with/support the Big Dots. ABCs: AtlantiCare’s Best Customer Service Standards– AtlantiCare’s customer service training program. BMI: Body Mass Index ABH: AtlantiCare Behavioral Health BOT: Board of Trustees ACS: American College of Surgeons BP: Blood Pressure ACR: American College of Radiology...
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...accountable to company leadership for the strategic, financial, and compliant management of corporate giving and the Quest Diagnostics Foundation, a 501(c)(3). The Director, CSR and GI will be a strategic thought leader who is also a doer – a coalition builder, teacher, communicator, community activist and a process-oriented manager. This position is responsible for leading and advancing the ongoing development and implementation of diversity and inclusion strategies which are critical to Quest Diagnostics’ business strategy in partnership with executive, business, regional and HR leadership. This position serves as the leader in the development of effective strategies, practices and policies to facilitate a more inclusive environment that benefits Quest Diagnostics and all of its employees.. This position also oversees the comprehensive CSR plan and business case around four strategic priorities: 1) addressing public health challenges, particularly disparities; 2) empowering communities and families to be strong and well; 3) building inclusive cultures and educated leaders for innovation and growth; and 4) protecting the earth and its resources. In addition, drive successful plan implementation through three strategic impact areas: 1) Philanthropy and Volunteerism, 2) Improved Operational Effectiveness, and 3) Creating Value with Our Partners. Philanthropy and Volunteerism * Oversee charitable giving and Foundation funding, grantmaking, governance, budget...
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...helping me construct it. In addition, those experiences not only gave me further knowledge, but skills to help me facilitate and accomplish group work tasks. As a facilitator and as a future social worker, my idea of a successful/effective group would be a group with a positive dynamic; where each individual in the group are able to open up, share and embrace their culture, interests, stories, and backgrounds. That way the group is able to trust and support each other and respect each other based on their values and ideas. Moreover, many people benefit from group work; a few are domestic violence, sexual abuse, anger management, etc. Groups like these and countless more are very crucial in our society because it provides structure for our communities to build on, as well as, meeting the individuals own socio-economical needs and/or accomplishing a goal that is set. Not to mention, improving yours and your group’s ideas so that the task becomes more efficient/successful. Lastly, groups help bring people together who feel alone in their struggle, to be able to build a healthy relationship, and help educate each other and our youth to participate in this impenetrable social system. Values Although a lot of treatment/task groups are mandated and a lot of others are voluntary, growing up I learned that if you accomplish certain...
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...III. Evaluate Leadership Theory Culture is developed overtime and is strongly influenced by the leadership styles presented within the community. I think what really stands out, in the GM community, is the unrestrictive leadership style. Although this type of leadership could be effective in certain environments where employees are highly trained, not all employees possess the characteristics to make it work. This style of leadership also produces low motivation and leads to poor work performance Because of issues GM faced with the recalls, management realized that issues had been brought up but not to upper management. Employees did the “nod” but no one took responsibility. Along with a lack of engagement, GM decided to shift...
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...Corporate Social Responsibility An Implementation Guide for Business Paul Hohnen, Author Jason Potts, Editor Corporate Social Responsibility An Implementation Guide for Business Paul Hohnen, Author Jason Potts, Editor ii Corporate Social Responsibility: An Implementation Guide for Business © 2007, International Institute for Sustainable Development The International Institute for Sustainable Development contributes to sustainable development by advancing policy recommendations on international trade and investment, economic policy, climate change and energy, measurement and assessment, and sustainable natural resources management. Through the Internet, we report on international negotiations and share knowledge gained through collaborative projects with global partners, resulting in more rigorous research, capacity building in developing countries and better dialogue between North and South. IISD’s vision is better living for all—sustainably; its mission is to champion innovation, enabling societies to live sustainably. IISD is registered as a charitable organization in Canada and has 501(c)(3) status in the United States. IISD receives core operating support from the Government of Canada, provided through the Canadian International Development Agency (CIDA), the International Development Research Centre (IDRC) and Environment Canada; and from the Province of Manitoba. The Institute receives project funding from numerous governments inside and outside Canada,...
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...For nine years I have had responsibility for the communications, marketing, public relations and overarching engagement strategies for the programs I have managed. For the past four years, this has been within the ACT Government, prior to this at Council on the Ageing ACT (COTA). I actively seek to further develop the skills required to meet the changing environment of communication techniques to ensure the programs I manage excel in their delivery. COTA is a not-for-profit working to protect and promote the wellbeing, rights and interests of all older people in the ACT. As Manager of Community Education I trained and led a team of volunteers to deliver peer to peer workshops on behalf of beyondblue and the National Prescribing Service to...
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