Comparative study of HR Policies and Practices of Indian IT Sector: An Analysis of TCS, WIPRO, Cyberthink & Pitney Bowes
- Sunita Shukla, Dr. Akshat Dubey and Dr. Savita Singh

Abstract:

This article provides an comparative analysis of HR practices followed by high growth IT Industry. Four major IT companies wiz. Tata Consultancy Services (TCS), WIPRO Infotech, Cyberthink infotech Pvt. Ltd., Pitney Bowes Map info were selected for the purpose of the study. HR policies and practices of these four IT companies were compared on the different HR functions i.e. recruitment and selection, selection process, training and development, performance appraisal, employee benefits and compensation management system, to analyze whether these companies resemble or differ with each other when it comes to the application of these terms into practice.

Key Words: Information Technology, HR policies and practices, recruitment and selection, selection process, training and development, performance appraisal, employee benefits and compensation management system

Introduction:
The Indian information technology (IT) industry has played a key role in putting India on the global map and is now envisioned to become a US$ 225 billion industry by 2020.
Over the past decade, the Indian IT-BPO sector has become the country’s premier growth engine, crossing significant milestones in terms of revenue growth, employment generation and value creation, in addition to becoming the global brand ambassador for India.
According to a research report published by National Association of Software and Service Companies (NASSCOM), ‘IT-BPO Sector in India: Strategic Review 2011,’ the sector is estimated to aggregate revenues of US$ 88.1 billion in FY2011, with the IT software and services sector (excluding hardware) accounting for US$ 76.1 billion of revenues. The report estimates export