...Michael Porter’s Five Forces Model Porter's five forces analysis is a framework for industry analysis and business strategy development formed by Michael E. Porter. It draws upon industrial organization (IO) economics to derive five forces that determine the competitive intensity and therefore attractiveness of a market. Attractiveness in this context refers to the overall industry profitability. An "unattractive" industry is one in which the combination of these five forces acts to drive down overall profitability. A very unattractive industry would be one approaching "pure competition", in which available profits for all firms are driven to normal profit. In case of Axis Bank, according to us, the Porter’s Five Forces Stands as shown below: | Weak | Neutral | Strong | Fierce | Industry Rivalry | | | | | Supplier Bargaining Power | | | | | Buyer Bargaining Power | | | | | Threat Of New Entrant | | | | | Threats of Substitute | | | | | Industry Rivalry Industry rivalry means the intensity of competition among the existing competitors in the market. Intensity of rivalry depends on the number of competitors and their capabilities. In case of Axis bank, we have found that this particular parameter is fierce. Since March 2002, Bankex (Index tracking the performance of leading banking sector stocks) has grown at a compounded annual rate of about 31% as shown below. After a very successful decade, a new era seems to have started...
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...Study using Multidimensional Scaling ABSTRACT Banks are the essential part of a country’s economy and citizen’s life. Banking promotes saving and uses this money for borrowing purposes. All manner of people from the ordinary laborers and workers to the rich land owners and businessmen can keep their money safely in banks and earn savings on it. People decide which Bank to associate with depending upon its different features or attributes. The importance that customers give to each attribute, however, differs from one consumer to another. The ability to identify the importance of different attributes of banks from the consumers’ perspective is essential for improving an existing bank or establishing a new bank. The purpose of this study is to identify the positioning of major banks in India. The study makes use of the multidimensional scaling technique to identify (a) the dimensions underlying of customers’ evaluation of banks, and (b) the potential opportunities for the new bank in the perceptual map of the consumers’ mind. Keywords: Multi-Dimensional Scaling, Banks in India INTRODUCTION Banks are the heart of a nation’s economy. Firstly they promote savings through offering saving rates. Secondly, they invest this savings either through direct investment or loans to promote the economy of the country. In India, commercial banking has played a vital role in driving the economy for almost 200 years. Pre liberalization, the banks in India where nationalized in order to reach...
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...Industry Analysis on Axis Bank Michael Porter’s Five Forces Model Porter's five forces analysis is a framework for industry analysis and business strategy development formed by Michael E. Porter. It draws upon industrial organization (IO) economics to derive five forces that determine the competitive intensity and therefore attractiveness of a market. Attractiveness in this context refers to the overall industry profitability. An "unattractive" industry is one in which the combination of these five forces acts to drive down overall profitability. A very unattractive industry would be one approaching "pure competition", in which available profits for all firms are driven to normal profit. In case of Axis Bank, according to us, the Porter’s Five Forces Stands as shown below: | Weak | Neutral | Strong | Fierce | Industry Rivalry | | | | | Supplier Bargaining Power | | | | | Buyer Bargaining Power | | | | | Threat Of New Entrant | | | | | Threats of Substitute | | | | | Industry Rivalry Industry rivalry means the intensity of competition among the existing competitors in the market. Intensity of rivalry depends on the number of competitors and their capabilities. In case of Axis bank, we have found that this particular parameter is fierce. Since March 2002, Bankex (Index tracking the performance of leading banking sector stocks) has grown at a compounded annual rate of about 31% as shown below. After a very successful decade, a new era seems to have...
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...Axis Bank… Porter’s Five Forces Analysis 1. Competitive Rivalry: Top Performing Public Sector Banks a. Andhra Bank b. Allahabad Bank c. Punjab National Bank Top Performing Private Sector Banks a. HDFC Bank b. ICICI Bank Top Performing Foreign Banks a. Citibank b. Standard Chartered c. HSBC Bank Industry Rivalry Industry rivalry means the intensity of competition among the existing competitors in the market. Intensity of rivalry depends on the number of competitors and their capabilities. In case of Axis bank, we have found that this particular parameter is fierce. Since March 2002, Bankex (Index tracking the performance of leading banking sector stocks) has grown at a compounded annual rate of about 31% as shown below. After a very successful decade, a new era seems to have started for the Indian Banking Industry. If we look at 5 years historical performance of different types of players in the banking industry, public sector bank has grown its deposits, advances and business per employee by the highest rate – 21.7%, 23% and 21.1% respectively. As far as net interest income is concerned, private banks are ahead in the race by reporting 24.2% growth, followed by pubic banks (21.4%) and then by foreign banks (14.8%). This clearly indicates that the industry is growing... The banking industry is highly competitive. The financial services industry has been around for hundreds of years and just about everyone who needs banking services already has them. Because of this, banks...
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...National Institute of Technology A Research Report on Customer Service of SBI vis-à-vis other Banks Internship Report submitted in completion of the requirement of Summer Internship at State Bank of India SME Branch, Civil Township, Rourkela Submitted by:- Under the guidance of:- Rasmita Sahu Mr. Prabir Chandra Sahu MBA Student Chief Manager Roll No- 312SM1017 State Bank of india School of Management SME Branch, Civil Township NIT, Roukela Rourkela May_2013 to July_2013 Certificate This is to certify that the project entitled “Customer Service of SBI vis-à-vis other Banks” which is being submitted by Rasmita Sahu, MBA Student, Roll No. 312SM1017, School of Management, National Institute of Technology, Rourkela - 769 008 (India), for the award of Degree of MBA by the School of Management, National Institute of Technology, is a record of bonafide research work done by her under my supervision. The results embodied in the project are new and have not been submitted to any other University or Institution for the award of any Degree or Diploma. To the best of my knowledge Rasmita...
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...represented by a line parallel to the vertical axis. C. cannot be shown on a two-dimensional graph. D. can be represented by a line parallel to the horizontal axis. 3. The price elasticity of demand coefficient measures: A. buyer responsiveness to price changes. B. the extent to which a demand curve shifts as incomes change. C. the slope of the demand curve. D. how far business executives can stretch their fixed costs. 4. Suppose that as the price of Y falls from $2.00 to $1.90 the quantity of Y demanded increases from 110 to 118. Then the price elasticity of demand is: A. 4.00. B. 2.09. C. 1.37. D. 3.94. 5. If a demand for a product is elastic, the value of the price elasticity coefficient is: A. zero. B. greater than one. C. equal to one. D. less than one. 6. In which of the following cases will total revenue increase? A. price falls and demand is inelastic B. price falls and supply is elastic C. price rises and demand is inelastic D. price rises and demand is elastic 7. Other things the same, if a price change causes total revenue to change in the opposite direction, demand is: A. perfectly inelastic. B. relatively elastic. C. relatively inelastic. D. of unit elasticity. 8. Which of the following is not a source of getting information on consumer behavior? A. Expert opinion B. Consumer surveys C. Test marketing and price experiments D. Federal bank analysis 9. Which of the following is not a typical...
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...A REPORT ON “PRODUCT FEATURES OF HDFC CURRENT ACCOUNT WITH OTHER BANK, CA ACCOUNTS AND CUSTOMER REQUIREMENTS” A Thesis Submitted in the partial fulfilment of the requirements for The award of the degree of POST GRADUATE DIPLOMA IN MANAGEMENT SUBMITTED TO:HDFC BANK Paschim Vihar SUBMITTED BY:Aalok Aashish Kachhap 1 ACKNOWLEDGEMENT The success and final outcome of this project required a lot of guidance and assistance from many people and I am extremely fortunate to have got this all along the completion of my project work. Whatever I have done is only due to such guidance and assistance and I would not forget to thank them. I respect and thank Mr. Uttam Ahluwalia (CH) for giving me an opportunity to do the project work on “Product Features Of HDFC Current Account With Other Bank, CA Accounts And Customer Requirements” and providing me all support and guidance which made me complete the project on time. I would also like thank my industry guide Mr. Raja Saha (BM), I am extremely grateful to him for giving such a nice support and guidance though he had busy schedule and of course I should not forget to thank my faculty guide Dr. KM Kumar, for his full support and guidance throughout the SIP period. I would like to extend my gratitude to Mr. Rohit Parmar (Branch Operations Manager) and Mr. Danish Raza (ABM) who went out of their way to guide me throughout my project and gave varied insights. At last but not least I am also thankful to and fortunate enough...
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...RESEARCH PROJECT on Online Banking Submitted in partial fulfillment for the award of Bachelors of Business Administration By Varun Mehta Batch 2012-14 Under the Supervision of Miss Deepa Chauhan Professor School of Business Studies Date – DECLARATION FORM I hereby declare that the Research Project Work entitled, Online Banking, submitted by me, VIBHA SHIVHARE, Enrolment No. 11SBSBBA126 for the partial fulfillment of the Bachelor of Business Management (BBA) to Sharda university , Greater Noida is my own original work and has not been submitted earlier either to Sharda University or to any other Institution for the fulfillment of the requirement for any course of study. I also declare that no chapter of this manuscript in whole or in part is lifted and incorporated in this report from any earlier / other work done by me or others. Place : School of Business Studies Date : Certificate by Faculty Guide This is to certify that Ms. VIBHA SHIVHARE, student of BBA Batch 2012-14, Enrolment No 11SBSBBA126 has successfully completed his/her Research Project on ONLINE BANKING(topic). This Project Report is submitted in partial fulfilment for the award of Bachelors of Business...
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...1. Choose one of the following three industries (NOT specific companies) for analysis: . Airlines (carriers) . Automobiles . Personal computers. RATE (not Rank) the global importance of each of Porter’s five industry forces on a scale of 1 to 5 (1 = Low, 5 = High), and provide at least two reasons for each rating. In addition, list at least three industries that complement the industry you choose. (30 points) Airlines Industry 1. Oil Service Industry- Fuel airplanes, and shuttle-bus. 2. Banking Industry- Some airline have their own credit union and others rely on banks for reward sky miles. 3. Insurance Industry- Employee insurance. Rate 4 Threats of New Entrants. At first glance, you might think that the airline industry is pretty tough to break into, but don't be fooled. You'll need to look at whether there are substantial costs to access bank loans and credit. If borrowing is cheap, then the likelihood of more airliners entering the industry is higher. The more new airlines that enter the market, the more saturated it becomes for everyone. Brand name recognition and frequent fliers point also play a role in the airline industry. An airline with a strong brand name and incentives can often lure a customer even if its prices are higher (Investopedia, 2012). Rate 4 Powers of Suppliers. The airline supply business is mainly dominated by Boeing and Airbus. For this reason, there isn't a lot of cutthroat competition among suppliers...
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...market is the only liquid financial market in many emerging countries and hence its role in economic development can not be overemphasized. In addition, world over, financial markets are getting less insular. The investors in developed countries are seeking investment opportunities beyond the confines of their domestic economy to enhance return and diversify risks. The investment in stock involves many risks. The investor has to know the exact time to buy and sell a security. The investors have to carry analysis before investing in any stocks. Most of the investors are unaware about the analysis to be carried out before investing. The study involves analysis of earnings per share, price to earnings and analysis of risk through beta value, of the banks in equity market. Technical analysis helps the investor to know whether the stock is in over sold region or over bought region and to find any trend reversals. Based on these analysis investor can make buy or sell decision. Indian banking industry...
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...measured by the number of repeat customers” In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. However, the importance of customer satisfaction diminishes when a firm has increased bargaining power. For example, cell phone plan providers, such as AT&T and Verizon, participate in an industry that is an oligopoly, where only a few suppliers of a certain product or service exist. As such, many cell phone plan contracts have a lot of fine print with provisions that they would never get away if there were, say, a hundred cell phone plan providers, because customer satisfaction would be way too low, and customers would easily have the option of leaving for a better contract offer. There is a substantial body of empirical literature that establishes the benefits of customer satisfaction for firms. 1.2 OVERVIEW OF THE BANKING INDUSTRY: Banking in India originated in the last decades of the 18th century. The oldest bank in existence in India is the State Bank of India, a government-owned bank that traces its origins back to June 1806 and that is the largest commercial bank in the country back to June 1806 and that is the largest commercial bank in the country responsibilities from the then Imperial Bank of India, relegating it to commercial banking Central banking is the responsibility of the Reserve Bank of India, which in 1935 formally took over...
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...Organizational Analysis Report Raghavendra Satwik - PGPEX 32/9 Rohan Gupta - PGPEX 35/9 Upendra Pisupati - PGPEX 50/9 Table of Contents Objective ....................................................................................................................................................... 3 Company Background ................................................................................................................................... 3 History ....................................................................................................................................................... 3 Operations ................................................................................................................................................ 4 Technology ................................................................................................................................................ 4 Management Team ................................................................................................................................... 5 Products & Services .................................................................................................................................. 6 External Environment ................................................................................................................................... 7 Organizational Culture .........................................................................
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...Professor Pratap Mohanty By Group 4 EPGDIM (2012-14) Nupur Kinger (41) Rachit Luthra (46) Ravi Mohan Dabral (50) Rohit Jaswal (54) Udai (62) Table of Contents Page No. 1. | Executive Summary | 3 | 2. | Objectives | 4 | 3. | Methodology | 5 | 4. | Analysis of Objectives | 8 | 5. | Conclusions and Assumptions | 19 | 6. | References | 20 | Executive Summary OVERVIEW The new car market abounds with choice. A myriad of models, fuel type and financing options available face the new car purchaser; each different vehicle type carefully designed so as to display a combination that differentiates it from the competition. From a consumer’s point of view, of course, the ‘attributes’ of a vehicle include not only its Physical appearance and motoring capabilities (e.g. body style, performance Specifications, number of doors and seats, equipment, etc.) but also its price, how much it costs to run and how much it costs...
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...STRATEGIC ANALYSIS OF DLF DLF INDIA PRIVATE LIMITED DLF INDIA PRIVATE LIMITED INTRODUCTION: DLF Limited (Delhi Land & Finance) is the largest commercial real estate developer in India. It was founded by Raghuvendra Singh in 1946 and is based in New Delhi, India. The company operates through three reportable segments, namely, residential, commercial, and retail. It is associated with the development of residential, commercial and retail properties. The company caters to three segments of the residential market - Super Luxury, Luxury and Mid-Income. The Annuity business of the company comprises mainly of rental businesses of offices and retail. The company is headed by Indian billionaire Kushal Pal Singh. Kushal Pal Singh, according to the Forbes listing of richest billionaires in 2009, was the 98th richest man in the world and the world's richest property developer. The company's US$ 2 billion IPO in July, 2007 was India's biggest IPO in history. In its first quarter results for the period ending 30 June 2007, the company reported a turnover of Rs. 3,120.98 Crore and profits after taxes of Rs. 1,515.48 Crore. VISION MISSION AND VALUES DLF Vision To contribute significantly to building the new India and become the world’s most valuable real estate company. DLF Mission To build world-class real-estate concepts across six business lines with the highest standards of professionalism, ethics, quality and customer service. DLF Values Sustained efforts to...
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...PHAGWARA PUNJAB acknowledgement I present this project report on “INVESTMENT AVENUES” IN AXIS BANK LTD., Kashmiri gate, near hasan building with a sense of great pleasure and satisfaction. I undersign with pleasure take this opportunity to thank all those related directly or indirectly in preparation of this project report. I started working on this project under the invaluable guidance of Honorable 'Mr. ROHIT BANSAL SIR for which I am very much thankful for her valued time given for the purpose. Without her co-operation our project work would have been difficult to complete. I express our sincere thanks to Mr. PARITOSH GUPTA, (Branch Manager) in Axis Bank Ltd., Wardha and staff in that organization. I am also thankful to Mrs. RASHMI MITTAL MAAM [Dean of our college] to allow us to carry out this project. Date: Place: Fortnightly Progress Report School Name----Business and arts --------------------- Name of the Student: ___tanu rani___ Roll No.__A09___ Section __Q2920__ class____MBA_____ 2. Period of Training : From ______1 june_____ To_____15 july____ ------------------------------------------------- 3. Name and address of the Organization: _____Axis bank ltd________ ------------------------------------------------- Ground floor ,Hasan...
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