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Conflcit Management

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Submitted By lauriealva007
Words 557
Pages 3
Article Review Conflict Management
Laurie Alva
American Public University

Abstract
This paper will present an overview of this lecture about conflict management. The lecture describes different types of conflict, how it affects the workplace, the different views of conflict, different stages of conflict, and how to resolve conflict with different methods.
Keywords, conflict management, methods, views, resolutions.
Introduction
Conflict happens in most business at some point. How a company handles conflict depends on how well the managers are trained in conflict resolution. This lecture reviews how different types of conflict can resolve conflict management.
Summary
This lecture describes how the use of different types of conflict can resolve problems or business. The lecture focuses on four different types of conflict. They are, goal, affective, cognitive, and procedural conflict. While each type of conflict differs from each other, they all deal with conflict. Goal conflict is when each party has a different perspective of how to reach the goals that are set forth. Affective conflict can be explained by one person having agtainism towards the other party. Cognitive conflict is when thought or ideas are incompatible with each other. Finally, procedural conflict is when both parties cannot agree on how to do a project. Most of the content of the lecture is based off of Robert Bacal's book Organizational Conflict, The Good,The Bad, and The Ugly. According to Bacal, "To the "traditional" organizational thinker, conflict implies that the organization is not designed or structured or correctly or adequalty."
Reflection
There are two different views, functional and dysfunctional views. Functional conflict will improve a business performance, while dysfunctional view will improve a business, however one would think that it would not. Dysfunctional view

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