Around the world, there are many highly skilled, independent thinking professionals who would rather operate a business of their own than work for someone else. These entrepreneurs start up thousands of businesses each year however, not all succeed. Statistics gathered by the National Federation of Independent Businesses reports that only 39% of new businesses in the United States finish the year making a profit. Numerous reasons exist why new businesses fail, but many new business owners find that although they are very competent in their profession, they struggle with operating a business (Klein, 1999). B-Team Consulting can help the new business owner make sure he or she winds up in the 39% group of profitable new businesses. Our firm provides several services to ensure the new business reaches its goals. The firm offers business plan preparation, often the first impression investors have of a business. Marketing analysis services will help a new business with a complete marketing strategy to make the most of its advertising resources. The B-Team Consulting firm can help in website design and promotion to ensure optimal Internet exposure. These are a sampling of many services B-Team Consulting can offer (Williams, 2011).
Problems the Firm Can Remedy
Many small businesses face declining sales and fewer repeat customers after expansion. The owner of the small business finds that once the business expands beyond the initial workforce, there is a drop in repeat customers. When questioned, customers report declining customer service. The B-Team Consulting firm can help small business owners overcome these growing pains and eliminate perceived customer service declines. The firm has expertise in helping managers expand the workforce without diluting the customer service. Improving customer service is a leadership issue and the small business owner must take the time