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Consumer Behaviour in the Uk Tablet Computer Market

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Consumer Behaviour in the UK tablet computer market

Introduction

Consumer behaviour is a complicated and diverse area of study. Since marketing is based on identifying, anticipating and providing customer needs it is important to understand them. There are two predominant types of buying: consumer buying, which consists of buying products for personal use, and organisational buying, which involves buying for organisational purposes. Consumer buying behaviour is defined as the buying behaviour of final consumers, individuals and households who purchase goods and services for personal consumption (Kotler, 2001: 858).
It overviews external market environment as well as socio-cultural factors and how the combination of these may affect consumer behaviour.

Brief industry and company overview

Research in Motion (RIM), a global leader in wireless innovation, revolutionized the mobile industry with the introduction of the BlackBerry® solution in 1999.
Founded in 1984
Headquarters in Ontario, Canada
Offices in North America, Asia-Pacific and Europe.
Led by President and CEO Torsten Heins
According to Digitimes Research, with a global economic situation that does not seem too pessimistic for 2012, demand for mobile computing will rise steadily and the price-performance ratio of tablet devices will improve.
In the fourth quarter of 2011, worldwide sales of branded tablet devices saw zero growth amid a global economic downturn. Many started wondering whether the tablet market was already maturing. However, Digitimes Research's analysis shows that the fourth-quarter zero growth was a special case resulting from the double impacts of the March 11 disasters in Japan and the weak economy. They are not expected to hinder the future of tablet devices.
(http://www.digitimes.com/Reports/Report.asp?datepublish=2011/12/30&pages=RS&seq=400#54)

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