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Contract Creation & Management

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Contract Creation and Management Simulation
LAW/531
January 4, 2012

Contract Creation and Management Simulation
Eight months into a 1-year contract between Span Systems, a California e-banking software developer, and Citizen-Schwarz AG (C-S), a large German bank looking to break into the retail financial services market in America (University of Phoenix, 2009), C-S suddenly sent a letter to Span stating that deliverables were behind schedule and unacceptable. They wanted to rescind the contract and have all unfinished code transferred to them (University of Phoenix, 2009). The letter did not mention any of the problems that C-S was experiencing even though Span claims they have contributed significantly to the delays and quality issues. Span does not want to lose this contract because there is a bigger C-S contract in the works that Span would like to receive. They need to do some negotiating to be able to complete the current contract to C-S’s satisfaction and compete for the future contract.
Breach of Contract
Internal Escalation Procedure for Disputes
According to the current contract, should any party believe itself aggrieved, that party shall file, in writing to the other party, for progressive management involvement. Depending on what level of management was requested to review the dispute, there was an associated allotted time period that needed to be observed. This was obviously violated when C-S demanded any unfinished code and threatened to rescind the contract. There was no request for mediation, nor was any previous notice given of dissatisfaction on the part of C-S (University of Phoenix, 2009).
When made aware of the breach of contract under this clause, C-S admitted that they had made a mistake here and apologized. However, the company felt that the need to address schedule slips and quality issues was great enough to overlook this

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