Premium Essay

Control Mechanisms Paper

In:

Submitted By dallastxguy
Words 1382
Pages 6
Control Mechanisms in Starbucks Corporation
MGT/330

Control Mechanisms in Starbucks Corporation
“Our mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.” (Starbucks.com 2014.) This is the Starbucks mission statement. Starbucks success has been built around this mission statement and how control mechanisms are implemented with this statement in mind. For the purposes of this paper the following four mechanisms will be highlighted; clan, budget, bureaucratic, and market. These mechanisms need to work cohesively to achieve the desired corporate result.
Four control mechanisms identified within the Starbucks Company is bureaucratic, budget, clan and market. Like many companies, Starbucks takes a bureaucratic approach. They use “rules, regulations, and authority to guide performance” (Bateman & Snell, 2007, "Managerial Control"). As for as budgetary controls, Starbucks uses budgeting to determine how things are going within the company and the cost it takes to keep the company working at a high/competitive level. The last two control mechanisms, clan control and market control, both tie into the previous two control mechanisms mentioned. Clan control is based on the values, shared goals, and trust between their employees. With that being said, bureaucratic control and clan control helps determine the right people for Starbucks and sets a foundation on how their employees can help themselves and the company be successful. Many companies use these two types of control mechanisms because a company can successfully shape the make-up of their company, starting with the people within the organization. Sports teams do this, like the San Antonio Spurs. Most everyone has stepped into a Starbucks and one can notice that all the employees are energetic and up-beat, smiling and greeting all customers they come in

Similar Documents

Premium Essay

Control Mechanism Paper

...Control Mechanisms Paper November 7, 2011 Control Mechanisms Paper Control mechanism within an organization is a process that manages, and directs the activities of employees toward organizational goals. Control is how capable managers make sure organizational activities are going as corporately planned. The lack of or the wrong kind of control within an organization can cause damage, that sometime can not be repaired (Bateman, T, Snell, S. 2009). Control mechanisms help managers to seek compliance with corporate goals, standards, values, and plans. Control Mechanisms Starbucks has many control mechanism, however the top four mechanisms are what drive the highly successful business. Budget control mechanisms are used to detect, and remove waste thus reducing store-opening cost. Financial controls are used to determine location of stores, and property leasing versus property ownership. Quality control is used to secure the most supreme coffee beans, market control is used for growth, and expansion strategies, and clan control which is used to create a partnership between employees and corporate. Starbucks employees are called partners which develop shared values and beliefs, culture, trust, and expectations. Starbuck’s uses these controls to manage the daily activities of their employees to the extent that they have become the number one coffee house in the world, both nationally, and soon to be internationally as they continue to expand in other countries...

Words: 1616 - Pages: 7

Premium Essay

Control Mechanisms Paper

...Control Mechanisms Paper José A. Abril University of Phoenix MGT 330 August 10, 2011 José Figueroa Control Mechanisms Paper General Electric es una compañía que es conocida por crear productos y proveer servicios mundialmente. De hecho, GE, es la marca más reconocida en el mundo y existe hace más de 125 años. En el 2008, la empresa reportó ganancias de sobre 182.5 billones de dólares (GE, 2009). Este ensayo se enfoca en y explicar cuatro mecanismos de control usados dentro de General Electric, a saber: Six Sigma, Medidas de Rendimiento, Auditorías internas y externas y controles financieros. Six Sigma es un programa de mejoramiento de procesos desarrollado en los años 80, e identifica maneras de mejorar métricas específicas dentro del proceso del negocio. Las medidas de rendimiento, utiliza data estadística para identificar progreso en relación a la meta u objetivo de la empresa, departamento u organización. Una auditoría interna es cuando personal propio de la empresa revisa y valora el proceso y en el caso de una externa, utiliza una organización fuera de la empresa para el mismo propósito. Por lo general las auditorías Externas se llevan a cabo para procesos de contabilidad y finanzas, aunque se pudieran usar para otros propósitos. Estos mecanismos de control se complementen el uno al otro y son coordinados en GE para asegurar la implementación exitosa de sus procesos y el desarrollo de sus productos. GE hizo bien al establecer el proceso de Six Sigma como parte...

Words: 1102 - Pages: 5

Premium Essay

Termpaper

...Brainia.com Join Now! Login Search Saved Papers 60 Free Essays on Starbucks Control Mechanisms SEARCH Documents 1 - 30 of 1,000 1 2 3 4 5 6 7 8 9 ... 34 » Control Mechanisms Control Mechanisms Executive Summary February 1, 2006 The control mechanism for Raytheon Missile Systems and TUSD Food Services is bureaucratic while Pima Medical Institute has culture control. A control is any process that directs the activities of individuals toward the achievement of orga Premium 2 Page 344 Words Foucault and Truffaut: Power and Social Control in French Society Foucault and Truffaut: Power and Social Control in French Society Both Michel Foucault and Truffaut's depiction of a disciplinary society are nearly identical. But Truffaut's interpretation sees more room for freedom within the disciplinary society. The difference stems from Foucault's be Premium 3 Page 727 Words Starbucks Srategy 1) Starbucks used mostly a differentiation strategy, however it had also used a cost leadership strategy. Its differentiation strategy was exemplified by their stores providing an experience, offering interesting coffee-related drinks in a theatrical kind of atmosphere, their unique Coffee blending Premium 4 Page 900 Words Problems in Air Traffic Control and Proposed Solutions Problems in Air Traffic Control and Proposed Solutions In northern California this summer, the Federal Aviation Administration (FAA) unintentionally performed it's first operational test of...

Words: 1787 - Pages: 8

Premium Essay

Directions for Web and E-Commerce Application Security

...National Instituate of Technology,Rourkela Department of Computer Science and Engineering Term Paper on Directions for Web and E-Commerce Applications Security SupervisorProf.P.M. Khilar Submitted byDinesh Shende Roll No-212CS2102 M.Tech(1st year) Directions for Web and E-Commerce Applications Security Abstract: This paper provides directions for web and e-commerce applications security. In particular, access control policies, workflow security, XML security and federated database security issues pertaining to the web and e-commerce applications are discussed. These security measures must be implemented so that they do not inhibit or dissuade the intended e-commerce operation. This paper will discuss pertinent network and computer security issues and will present some of the threats to e-commerce and customer privacy. These threats originate from both hackers as well as the e-commerce site itself. Another threat may originate at ostensibly friendly companies such as DoubleClick, MemberWorks and similar firms that collect customer information and route it to other firms. Much of this transaction information is able to be associated with a specific person making these seemingly friendly actions potential threats to consumer privacy. Many of the issues and countermeasure discussed here come from experiences derived with consulting with clients on how to maintain secure e-commerce facilities. These methods and techniques can be useful in a variety of client and server...

Words: 3283 - Pages: 14

Premium Essay

Franchising: a Literature Review on Management and Control Issues

...Abstract This article provides an overview of the recent literature on franchising, with special attention to management control issues. Based on an analysis of franchising articles published in twenty-five high-impact journals over the period 1996–2008, the literature is divided into the following three broad streams: franchise initiation and subsequent propensity to franchise, franchise performance and control of franchising relationships. Several research gaps and avenues for future research are identified, especially towards a systematic study of management control issues in the context of franchising relationships. Key words: franchising, literature review, management control JEL-codes: D23 – L22 – L26 – M21 – M40 2 I. INTRODUCTION This article provides an overview of the recent management literature on franchising, with special attention to its management controli aspects. Franchising plays a prominent role in business life today. This form of entrepreneurship is increasingly being adopted in a variety of sectors, especially by retailing and service companies such as McDonald’s, Holiday Inn, Body Shop and Benetton. According to the Deontological European Code of Honour (2004), franchising is a system for the sale of commodities, services and/or the application of technology. It is based on a close and continuing cooperation between juridical independent and financially autonomous companies, namely the franchisor and his individual franchisees. Hereby, the franchisor...

Words: 6954 - Pages: 28

Premium Essay

Mgt 330 Old Course Success Begins / Tutorialrank.Com

...MGT 330 Entire Course (Old) For more course tutorials visit www.tutorialrank.com MGT 330 Week 1 Individual Assignment Functions of Management Paper MGT 330 Week 1 DQ 1 MGT 330 Week 1 DQ 2 MGT 330 Week 1 DQ 3 MGT 330 Week 1 Summary MGT 330 Week 2 Team Assignment External Internal Factors Paper MGT 330 Week 2 Individual Assignment Delegation MGT 330 Week 2 Summary MGT 330 Week 2 DQ 1 MGT 330 Week 2 DQ 2 MGT 330 Week 2 DQ 3 MGT 330 Week 3 Individual Assignment Management Planning and Ethics MGT 330 Week 3 Individual Assignment Management Planning Paper MGT 330 Week 3 DQ 1 MGT 330 Week 3 DQ 2 MGT 330 Week 3 DQ 3 MGT 330 Week 3 Summary MGT 330 Week 4 Organizational Structure Paper and Presentation MGT 330 Week 4 Team Assignment Control Mechanisms Paper MGT 330 Week 4 DQ 1 MGT 330 Week 4 DQ 2 MGT 330 Week 4 DQ 3 MGT 330 Week 4 Summary MGT 330 Week 5 Individual Assignment Management and Leadership Paper MGT 330 Week 5 DQ 1 MGT 330 Week 5 DQ 2 MGT 330 Week 5 DQ 3 MGT 330 Week 5 Summary ------------------------------------------------------------------------------ MGT 330 OLD Week 1 DQ 1 (Old) For more course tutorials visit www.tutorialrank.com What is management? Why is management necessary? How do you think management has evolved? ------------------------------------------------------------------------------ MGT 330 Week 1 DQ 2 (Old) For more course tutorials visit www.tutorialrank.com What are the four functions of management...

Words: 2097 - Pages: 9

Premium Essay

Control Mechanisms

...MGT 330 –Control Mechanism Paper Control Mechanisms Control mechanisms have many purposes in business management. The control mechanism of employee incentives directly influences the management function of leading (Ganly, 2010). Control mechanisms serve many important purposes; they allow an organization to protect their values they have created as well as the profit of the organization from reduction by competitors, partners, or customers. Control mechanisms add for better predictability, this in turn helps form better business models for an organization. This paper evaluates six different control mechanisms among six different organizations. The control mechanisms are: job descriptions, program evaluations, pay scale, communication, performance evaluations, and disciplinary procedures. Job Descriptions Consolidated Care depends on detailed job descriptions for their employees to be an effective organization. Job descriptions are effective because they establish lines of authority and areas of responsibility. Consolidated Care uses job descriptions not only as an outline of expectations of the employee but also a tool to provide an evaluation criterion and provide motivation. Consolidated Care employees respond both positive and negative to their job descriptions. Job descriptions also provide employees with the guidance of who to go to when a problem arises or questions occur. Though, there are some employees who react negative to job description. These employees believe...

Words: 1630 - Pages: 7

Premium Essay

Syllabus

...Course Syllabus MGT330 MANAGEMENT: THEORY, PRACTICE AND APPLICATION Course Start Date: 6/28/2011 Course End Date: 8/1/2011 Please print a copy of this syllabus for handy reference. Whenever there is a question about what assignments are due, please remember this syllabus is considered the ruling document. Copyright Copyright ©2010 by University of Phoenix. All rights reserved. University of Phoenix© is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft©, Windows©, and Windows NT© are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix© editorial standards and practices. Facilitator Information Lee Stanford Farr stanford@email.phoenix.edu (University of Phoenix) leesfarr@cox.net (Personal) 480-203-5532 (MST) Facilitator Availability I am available from 9 a.m.-9 p.m. Arizona Time Zone (fluctuates between Mountain Standard/Pacific time zones) on most days, but I attempt to reserve Sunday for my family. During the week, I am online most of the time during that 9 a.m.-9 p.m. time frame. On Saturdays, I tend to be online in the morning only. If these times are not convenient for you, please let me know. I will be happy...

Words: 3197 - Pages: 13

Free Essay

Kokoqqde

...we will identify the four control mechanisms that Google has established in their organization. We will compare and contrast the mechanisms, examine the positive...Premium Control Mechanismtheir business organization. In here, the researcher has identified four internal control mechanisms in which Google Company implements in their organization...Premium Control Mechanisms Executive Summary February 1, 2006 The control mechanism for Raytheon Missile Systems and TUSD Food Services is bureaucratic while Pima Medical Institute has...Premium Control MechanismControl Mechanism Delta Team Robert Devine 1/11/2007 MGT/330 Summary: One of the few constants in today's business environment is change. Successful...Premium Control Mechanismor by being overwhelming, by always staying collected, or by always starting a scene. Control mechanisms usually fall in one of four categories, dividing people...Premium Arena Aroma Franchises Established Control Mechanismsof Arena Aroma, and how each are applied within the organization's franchises'. The control mechanisms Arena Aroma headquarters and franchise owners' and managers...Premium The Handmaid's Tale Of Food As a Control Mechanismnourishment, fertility, and luxury; however, this paper will focus on food as a control mechanism of Gilead's government. First, page 11 in the novel introduces...Premium Control Mechanismorder for the needed parts to be placed on a highly urgent list. Another control mechanism, as incentives for quality...

Words: 296 - Pages: 2

Premium Essay

Control Mechanism

...Control Mechanism’s Paper Learning Team C MGT 330 September 12th, 2010 Robert Bloomfield Control Mechanism’s Paper Control mechanisms are regularly used with successful organizations to maintain and adjust processes and practices. Wal-Mart is a company that applies control mechanisms to its business functions to remain a global leader in the industry. The four types of control mechanisms that Wal-Mart puts into action are market control, clan control, audit control, and performance standards. Market Control is “the ability of buyers or sellers to exert influence over the price or quantity of a good, service, or commodity exchanged in a market”. (Encarta.com). the next mechanism used is Clan control it “relies on values, beliefs, corporate culture, shared norms, and informal relationships to regulate employee behaviors and facilitate the reaching of organizational goals” (strategic business.com). Audit control is the process of self examination as it relates to accounts and products. Lastly, Performance standards are an organizational approved set of requirements, goals and expectations that employees must meet. These four mechanisms are paramount in today’s business world for effectively and efficiently doing business to meet organizational goals. Wal-Mart has a responsibility to its employees, vendors and the customers to make changes where needed. The economy has influenced the frequency of the changes and requires constant monitoring. The application of these...

Words: 2219 - Pages: 9

Premium Essay

Mgt 330 Final

...Week 5 – Group Paper Control Mechanisms Paper Explain how these controls affect the four functions of management. The four functions of management at General Motors which are to plan, organize, direct and control are affected by budgetary, feedback, financial and market controls. General Motors is depending more on the control mechanisms now, more than ever. Since falling into bankruptcy, General Motors is using budgetary control now as a means of planning and control. W.A. Paton describes the budget as “any statement or report which shows the estimated data of either the course or results of a program or plan of operation. (W.A. Paton. 1932) General Motors uses budgetary control in long-term and short-term management planning. The new Chief Financial Officer, Chris Leddell, has stated that General Motors has lost billions of dollars in the last year. With that being said Mr. Leddell is very optimistic that General Motors will rebound from bankruptcy and will more than likely be able to show a profit for 2010. The organizational management function is utilizing a now weak financial control and they know they have a long road ahead. General Motors management team uses feedback controls to help allocate resources and track funds versus production and sales. These control mechanisms affect General Motors management functions by providing an instant indicator, preventing a lagging indicator. References Jstor.(2010). General Motors Budgetary Control. Retrieved from...

Words: 251 - Pages: 2

Premium Essay

Mgt 330

...| Course Syllabus School of Business MGT/330 Version 7 Management Theory, Practice, and Application | Copyright © 2011, 2009, 2008, 2006, 2004 by University of Phoenix. All rights reserved. Course Description This course explores the rich field of management in theory and practice, and as both a science and an art. The course also addresses the role of managers in the current world of rapid change, increased competitive forces, and increased expectations for the successful performance of employees and organizations. The focus is on some of the ways and means of achieving desired goals. The student will leave this course with a solid background in the nature and work of management and managers. Applications of concepts to current workplace issues will be stressed. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Bateman, T. S., & Snell, S. A. (2011). Management: Leading & collaborating...

Words: 1847 - Pages: 8

Free Essay

Design & Control of Electromechanical Actuator

...Major Project Report on Design and Control of an Electromechanical Actuator for Variable Valve Timing for Partial fulfilment to award of Bachelor of Technology in Automobile Engineering Submitted by Aditya Jindal (2K10/AE/25) Pankaj Kandpal (2k10/AE/40) Mohit Yadav (2K10/AE/37) Rahul Khurana (2K10/AE/48) Under the supervision of Dr. R.C. Singh DEPARTMENT OF AUTOMOBILE ENGINEERING DELHI TECHNOLOGICAL UNIVERSITY DELHI-110042 2014 Major Project Report on Design and Control of an Electromechanical Actuator for Variable Valve Timing for Partial fulfilment to award of Bachelor of Technology in Automobile Engineering Submitted by Aditya Jindal (2K10/AE/25) Pankaj Kandpal (2k10/AE/40) Mohit Yadav (2K10/AE/37) Rahul Khurana(2K10/AE/48) Under the supervision of Dr. R.C. Singh DEPARTMENT OF AUTOMOBILE ENGINEERING DELHI TECHNOLOGICAL UNIVERSITY DELHI-110042 2014 DECLARATION We hereby declare that the major project report entitled “Design and Control of an Electromechanical Actuator for Variable Valve Timing” submitted to Delhi Technological University is a record of original work done by us under the guidance of Dr. R.C. Singh, Department of Mechanical Engineering. It is further declared that this project work has not been submitted for the award of any other degree or diploma. Aditya Jindal (2K10/AE/25) Mohit Yadav (2K10/AE/37) Pankaj Kandpal (2K10/AE/40) Rahul Khurana (2K10/AE/48) ...

Words: 8224 - Pages: 33

Premium Essay

Pcsk-10 Study Psychology

...number of mechanism and pathways are involved in the process. LDL cholesterol needs to...

Words: 1412 - Pages: 6

Premium Essay

Poverty

...the other two countries. The exemption will expire on December 31, 2004. The primary objective of the paper is to look at the possible poverty and distributional effects of the removal of the QR and the reduction in tariffs on rice imports. In particular, the paper attempts to analyze the following issues: (a) Do the poor share in the potential gains from a freer market for rice? (b) What alternative or accompanying policy measures may be needed to ensure a more equitable distribution of the potential gains from a more liberalized market for rice? (c) What is the transmission mechanism in which the removal of the control may affect the poor? These are some critical issues that the government may have to address as it implements market reform and opens the economy for imported rice. Rice is the staple food of about 80 percent of Filipinos, and therefore a major item in the consumption basket of consumers. It is the single most important agricultural crop in the Philippines, and therefore a major source of income of millions of Filipino farmers. Because of its political significance, the government is heavily involved both in the supply and distribution of rice to assure consumers sufficient and stable supply of rice at low prices and to maintain a reasonable return to rice farmers with adequate price incentives. One major policy instrument of the government at present is the control on imported rice through QR. A market reform in general and a removal of QR on rice in particular could...

Words: 1000 - Pages: 4