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Cookware Consulting Case

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Cookware Maker All-Clad Sees Decline in Sales and Earnings
Case Type: increase sales; improve profitability. Consulting Firm: KPMG Advisory first round full time job interview. Industry Coverage: household goods & consumer products; manufacturing. Case Interview Question #00733: Your client All-Clad Metalcrafters, LLC is a manufacturer of cookware, food processing and preparation equipment that is sold to both households and restaurants. Headquartered in Canonsburg, Pennsylvania, the company sells its cookware and kitchen utensils to all 50 states in the U.S., along with All-Clad bonded ovenware, kitchen tools, and kitchen accessories. 70% of the goods are produced and imported from China and Italy, while 30% are manufactured locally in the U.S. The client All-Clad has been in the industry for over 50 years and has a very strong brand name. Historically, All-Clad has enjoyed remarkable growth for a long time. Recently, however, the client has experienced a 1% decline in sales for each of the last 5 years and a comparable drop in earnings over the same period. The client would like to understand why the sales and earnings have dropped and how to address the issues. How would you go about this case? Additional Information: (Provide the following information if requested by interviewee) 1. Market a. 95% of the client’s revenue is to restaurants with the remainder going to households. b. Market growth: if the interviewee asks about market growth, push back and ask them what they think. This is a mature market, so market growth is low. c. The client services the entire US, equal parts Northeast, Northwest, and South. d. New competition has entered the market and copied their products. 2. Company/Products a. This is the client’s first experience with slumping sales. b. They have best brand in the industry in terms of quality and recognition. They price their products at a

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