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The annual fee for Sam’s Club business mem- bers was $35 for the primary membership card, with a spouse card available at no additional cost.
Business members could add up to eight busi- ness associates for $35 each. The annual mem- bership fee for an individual Advantage member wa s $40, which included a spouse card. A Sam’s
Club Plus premium membership cost $100 and in- cluded health care insurance, merchant credit card processing, Web site operation, personal and fi nan- cial services, and an auto, boat, and recreational v ehicle program. Regular hours of operations were
Monday through Friday 10:00 a.m. to 8:30 p.m.,
Saturday 9:30 a.m. to 8:30 p.m., and Sunday
10:00 a.m. to 6:00 p.m.
Approximately two-thirds of the merchandise at Sam’s Club was shipped from the division’s own distribution facilities and, in the case of perishable items, from some of Wal-Mart’s grocery distribution centers; the balance was shipped by suppliers direct to Sam’s Club locations. Like Costco, Sam’s Club distribution centers employed cross-docking tech- niques whereby incoming shipments were transferred immediately to outgoing trailers destined for Sam’s
Club locations; shipments typically spent less than 24 hours at a cross-docking facility and in some instances we re there only an hour. The Sam’s Club distribution center network consisted of 7 company-owned-and- operated distribution facilities, 13 third-party-owned- and-operated facilities, and 2 third-party-owned-and- operated import distribution centers. A combination of company-owned trucks and independent trucking companies were used to transport merchandise from distribution centers to club

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