...different stages before they mature and eventually declines. Draw a diagram showing the life cycle of a product. b. define the term ‘market research’ c. explain the importance of market research to a business or organisation. d. list 4 types of market research e. define any one listed above. 3 a. define the term transportation b. explain the importance of transportation to a business c. each method of transport has it advantages and disadvantages thus importer/exporter must consider a number of factors when transporting cargo. List four factors that influence transport method. d. identify three forms of transport. 4a. define the following terms: I. Production II. Consumption III. Budget IV. Consumerism b. list four rights or privileges to which consumer are entitled c. credit unions are part of the saving institutions and with it are benefits attached I. explain what is a credit union ii. list 3 benefits of a credit union d. list 3 measure that are put in place to protect consumers. Principles of business End of term examinations Paper one Grade 10 1. ……….seeks to remedy the overburdening of a line manager a. Staff organisation b. Functional organisation c. Committee organisation d. Line organisation 2. Marketing involves: a. Researching the product b. Packaging the product c. Advertising the product d. All the above 3. A target market consist of a. Those customers who buy...
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...Bank, German Agency for Technical Cooperation, World Bank): refers to a project being undertaken by the above bodies to provide financial services to the rural dwellers to enhance development. * Credit risk: This refers to the degree to which it is likely that a borrower or debtor may not repay a loan or debt. It also means a particular borrower or debtor perceived by a lender or creditor as being particularly not likely to repay a debt. (Microsoft Encarta 2007). | | | INTRODUCTION Poverty is one of the problems faced by the people living in the rural areas and this largely affects their lifestyles both socially and economically. Along with poverty, many other social problems or issues can be pointed out including unemployment, lack of education, lack of proper governance and over population. These problems are associated with poverty and most of the time regarded as causes or effects. In government’s bid to eradicate poverty from the rural areas, it adopted strategies and one of such strategies is microfinance. Microfinance involves the application of innovative methodologies that make financial services available to relatively poor households and microenterprises. Microfinance can also be termed as the practice of providing financial services including micro credit, micro savings and micro insurance to poverty stricken or poor individuals, such that they are assisted to collect large sums of money in order to expand their choices and help them reduce the risk faced...
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............................................ 3 1.1 DEFINITION .....................................................................................................................3 1.2 EVOLUTION OF MICROFINANCE IN GHANA ..............................................................3 1.3 THE NEED FOR MICROFINANCE IN GHANA................................................................4 1.4 MICROFINANCE CLIENTS IN GHANA...........................................................................5 2.0 PROFILES OF MICROFINANCE APEX BODIES IN GHANA................................... 5 2.1 Ghana Co-operative Credit Unions Association (GCCUA).....................................5 2.1.1 Some Current Performance of GCCUA.............................................................. 6 2.1.2 Outstanding Challenges and Future Resource Requirements of CUA ........ 6 2.1.3 Summary of Credit Unions Annual Performance ............................................. 6 2.2 GHANA CO-OPERATIVE SUSU COLLECTORS’ ASSOCIATION (GCSCA)..................7 2.2.1 Some Current Performance of GCSCA .............................................................. 7 2.2.2 Outstanding Challenges and Future Resource Requirements for GCSCA .. 7 2.2.3 PERFORMANCE COMPARISON OF GCSCA TO CUA AS AT OCTOBER 2007.. 8 2.3 ASSOCIATION OF FINANCIAL NGOs (ASSFIN) ............................................................8 2.3.1 Some Current Performance of ASSFIN .................................................................
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...overall objective of Dutch CFAs to support micro-finance programmes Partners of Dutch CFAs operating in the micro-finance market of Kenya Central questions Organization and methodology Process implementation and limitations of the study Structure of the report A brief description of micro-finance in Kenya and agencies as supported by Dutch CFAs Micro-finance in Kenya 2.1.1 The emergence of micro-finance as an industry 2.1.2 Types of micro-finance agencies in Kenya 2.1.3 Service delivery approaches 2.1.3.1 Savings services 2.1.3.2 Loan products 2.1.4 Outreach 2.1.4.1 Banks 2.1.4.2 NGO-MFAs 2.1.4.3 Savings and Credit Co-operatives (SACCOs) 2.1.4.4 ROSCAs and ASCRAs A profile of micro-finance agencies and schemes as supported by Dutch CFAs 2.2.1 General profile 2.2.2 Specific profiles 2.2.2.1 K-REP Development Agency (KDA) 2.2.2.2 Kenya Women Finance Trust (KWFT) 2.2.2.3 Jitegemea Credit Scheme (JCS) 2.2.2.4 PRIDE Africa – Sunlink Some conclusions 7 9 11 13 13 15 16 17 17 18 19 21 21 21 23 25 26 28 28 31 33 35 35 36 36 37 37 39 42 43 44 2.1 2.2 2.3 3 3.1 Who are the clients of KWFT? The official targeting policy of KWFT 3.1.1 Targeting of individuals 3.1.2 Working through groups 3.1.3 Targeting of areas? Characteristics of KWFT clients: external assessment 3.2.1 Business enterprises 3.2.2 Age and marital status of KWFT clients 3.2.3 Education levels among KWFT clients KWFT clients as they...
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...Executive Summary 1. Background The urban cooperative banking sector has witnessed phenomenal growth during the last one and a half decades. Certain infirmities have, however, manifested in the sector resulting in erosion of public confidence and causing concern to the regulators as also to the well functioning units in the sector. One of the factors significantly affecting the financial health of the Urban Cooperative Banks (UCBs) is their inability to attract equity / quasi equity investments. At present, UCBs have limited avenues for raising such funds and even their share capital can be withdrawn. Against this backdrop, an announcement was made in the Annual Policy Statement for the year 2006-07 to constitute a Working Group to examine the issue of share capital of UCBs and identify alternate instruments / avenues for augmenting the capital funds of UCBs. Accordingly, a Working Group was constituted under the Chairmanship of Shri N.S. Vishwanathan, Chief General Manager-in-Charge, Urban Banks Department, Reserve Bank of India. 2. Methodology The Group deliberated on the various issues relating to its terms of reference on the basis of presentations made by its members. It also met Chairmen/ CEOs of a few medium/ large UCBs. The areas deliberated included international practices and structures for issue of bonds by cooperatives, adaptability of the provisions of Indian Companies Act, 1956 for issue of preference shares, State Government perspective on the issues...
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...DIGIFAST MEMORANDUM TO: Dave Martinez, Graphic Designer FROM: Nicole Bree, Designer NB DATE: 9/19/08 SUBJECT: First Technology Credit Union/ New Service First Technology Credit Union has recently expanded and is looking for a new location to call home. First Technology Credit Union is a financial institution that offers a service that would be beneficial to DigiFast in addition to other companies located here in the River View Plaza. They are also one of the few Credit Unions that hold free monthly educational seminars for the community and they have a large marketing base. Partnering with and having First Technology Credit Union in our building would give DigiFast exposure to a diverse group of people that would not otherwise be reached within the capacity of our business, and in time prove to be a valuable asset. Some immediate benefits to a partnering relationship are: • Customers and families waiting in line would be able to try our new video games and other products that we offer; doing this also helps distract them from their long wait in line. Staff would have the opportunity to mingle with customers and share company information. • Interfacing with the credit union during their monthly seminars DigiFast will promote products through demonstrations and offer free door prizes; in return acquire customer contact information. • The monthly seminars will allow DigiFast to present new products and give technical assistance to existing customers...
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...UNIQUE BANKING MODEL UNIQUE BANKING MODEL LOGO PUNCHLINE FEATURES SERVICES FOR YOUTH MINIMUM CAPITALREQUIREMENT LOGO PUNCHLINE FEATURES SERVICES FOR YOUTH MINIMUM CAPITALREQUIREMENT FEATURES Youth bank is banking service for children, aged up to 18 years, to help the parents meet the present and future aspirations that they hold for their child. It offers various savings and investment options to the parent along with teaching the child to manage his/her personal finance in a more responsible and independent manner. We offer: * Option of a Savings Bank account, Fixed Deposit or Recurring Deposit. * Minimum average balance to be maintained at (100) per quarter for the Savings Bank account. * Free personalized cheque book * Free International Debit Card for children above the age of 7 years with features as below: * Daily withdrawals limits of Rs. 500 * Daily spend limits of Rs. 500 * The next time you want to withdraw cash from your youth bank Savings account, just walk into any bank's ATM and use your Bank ATM-cum-Debit card for free. The above benefit is available to Youth bank Savings Account holders on maintenance of a quarterly average balance of more than Rs.500 in the savings account in a quarter. The above benefit can be availed in the same quarter. * Free Internet banking. * Separate login ids and transaction password. * Access to special zones and links to related websites for...
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...Position: Financial Services Representative Job Description: Provide financial service to our membership. Dispense information about various types of accounts and other Credit Union services. Handle establishment of new membership, open all accounts, and process changes. Handle deposits, withdrawals, issue money orders and enter transactions into a teller terminal. Hours are 8:30AM - 5:30 PM, Monday - Friday. Requirements: Minimum high school diploma - a 4 year degree is preferred. Candidate must possess a high level of self-control, self-confidence, patience as well as good mathematical and communication skills. Candidate must complete the Credit Union's basic module program within 24 months of hire date as a condition of employment. Credit and criminal background check will be performed.”(State Employees Credit Union 2012). “A credit union is a cooperative financial institution owned by, and operated for, the benefit of its member-owners. These members share a common bond—in our case, state and public school employees and their family members. Credit unions are not-for-profit organizations that allow a group of individuals to pool their money, lend it to one another at fair rates of interest, earn reasonable rates of return on their deposits and receive other financial services at low costs. All this is done with the focus squarely on improving the economic and social condition of the member-owner (https://www.ncsecu.org/AboutSECU/WhatisSECU.html 2012). Individuals goals...
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...4 MANAGING YOUR CASH AND SAVINGS Cash Management Strategies Starting Point Go to www.wiley.com/college/bajtelsmit to assess your knowledge of cash and savings management. Determine where you need to concentrate your effort. What You’ll Learn in This Chapter ▲ Cash management ▲ Financial institutions ▲ Financial products and services After Studying This Chapter, You’ll Be Able To ▲ Assess your need for cash management products and services ▲ Evaluate the differences among providers of cash management products and services ▲ Choose cash management products and services that are important to your financial plan ▲ Compare cash management account options based on liquidity, safety, costs, and after-tax annual percentage yield ▲ Select appropriate tools for dealing with cash management errors Copyright © 2012 John Wiley & Sons, Inc. 4.1 OBJECTIVES OF CASH MANAGEMENT 169 INTRODUCTION Everyone manages cash. Your very first exposure to personal financial management was probably related to cash management. Perhaps you received a small allowance when you were a child and had to decide how to spend or save the money. Access to cash to meet transaction needs and emergencies is essential to your financial plan. A central part of your cash management strategies involves choosing cash management services, such as checking and savings accounts. This chapter helps you evaluate companies and the cash management services they offer. After you select the options that best...
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...TOOL 4 W An Introduction to Liquidity and Asset-liability Management Monnie M. Biety hen a formerly credit-only microfinance institution (MFI) starts raising voluntary savings and using those deposits to finance the loan portfolio, the liquidity and asset-liability management of the institution becomes more complex. The institution not only has to deal with the fluctuating demand and varying interest rates and terms on loans, but also with erratic deposit demands and withdrawals and changing interest rates and terms on savings. Liquidity and assetliability management in savings institutions requires a coordinated, planned approach. Liquidity Management Liquidity refers to the ability of an institution to meet demands for funds. Liquidity management means ensuring that the institution maintains sufficient cash and liquid assets (1) to satisfy client demand for loans and savings withdrawals, and (2) to pay the institution’s expenses. Liquidity management involves a daily analysis and detailed estimation of the size and timing of cash inflows and outflows over the coming days and weeks to minimize the risk that savers will be unable to access their deposits in the moments they demand them. In order to manage liquidity, an institution must have a management information system in place—manual or computerized—that is sufficient to generate the information needed to make realistic growth and liquidity projections. The information needed includes: ■ The actual deposit...
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...1. Even though the complete survey is not included in the case, summarize how the closed-ended and open-ended questions provided valuable customer insight for FIR. The closed ended responses, when matched with customer demographics, confirmed that FIR customers were generally typical of internet banking customers. Most had high speed internet connections, were men, and were in medium to high socioeconomic categories and many were in technical occupations. In general the open ended questions support three main points, The potential users still have a need for traditional banking services. One of them being mail deposits, another is access to a local ATM. Security is a concern even among sophisticated users. (Respondents 3 and 137) The big concern is the lack of security with the customers receiving phishing-type emails from hackers which can lead to identity theft. There is also a concern to small businesses that they do not have a big enough protection policy when it comes to identity theft/hackers. The existing user base is happy with the convenience and the quality of service. Based on the surveys, the respondents believe FIR is simple and easy to use when viewing and paying bills. 2. What customer segments are targeted by FIR? On what issues should FIR focus in order to build relationships with its varied customer segments? The customer segments that are targeted by FIR are customers who are innovation-minded, busy and technologically advanced...
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...ABSTRACT This report deals with “internet banking” Its scope, advantages and background ACKNOWLEDGEMENT First of all we owe dear Almighty Allah who gave us strength, knowledge and tenacity to undertake and successfully complete the report. For help in preparation of this report we also extend our gratitude to, Sir Khalid Jamil Ansari who was very cooperative, benevolent and relent throughout. In the absence of his guide lines which were very help full without it we won’t be able to prepare such a report which now is shaped as an ostensible report. Initially this report writing assignment was appeared as an arduous hindrance but the confidence he showed and the way he motivate us develop perk in us and we are finally able to complete this initially abstruse looking assignment. 1. INTRODUCTION Web Banking or Internet Banking is a term used to describe banking transactions that are performed via a secured Internet application. Web Banking transactions include such things as paying bills, transferring funds, viewing account statements and paying down loans and mortgages. Although Web Banking has been popular among young Internet-savvy people for many years, its popularity is expected to grow rapidly as Internet usage grows internationally and people discover the many advantages that it provides. Web-Banking.org provides an overview of Internet Banking. It discusses conventional and virtual banks, e-banking services, Internet security and the cost/benefit considerations...
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...History of Philippine Cooperative Based on available sources, notably the Cooperative Development Authority, tracing the history of Philippine cooperative movement would not be complete without mentioning the name of Dr. Jose P. Rizal who, in his travels to Europe in the latter part of the 19th century, was impressed with the success of a new economic movement which transformed the economic and social life of the Europeans. After his side trip to Sandakan, Borneo in 1892, Rizal requested Governor General Despujol to allow him to move with some relatives and friends to that place and establish therein a colony under the cooperative production and marketing plan of Robert Owen, who is acknowledged as the father of world cooperation. Instead, he was arrested for treason and banished to Dapitan, Zamboanga del Norte. In Dapitan, Rizal had his ideas in cooperation partially fulfilled. He put up a school for the poor community on a purely cooperative basis. He also established a cooperative store with the help of his pupils. One noteworthy group organized by Rizal was the La Sociedad de los Abacaleros (Society of Abaca Producers). This functioned for only one year. Rizal returned the members share capital without any loss. Another name worthy to mention is Teodoro Sandiko, who in his travels in Europe, must have had a close contact with the cooperative movement in Germany where he came across with the Raiffeisen movement. He was very much impressed by this type of cooperative and...
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...ASSIGNMENT 1 CUSTOMER SATISFACTION AT BRITE BANK Brite Bank commenced operations a couple of years back and has a network of 25 branches, primarily operating in Mumbai, Pune, Nashik, Nagpur and some district capitals in Maharashtra. Started by a group of industrialists, the bank has been able to quickly commence operations and currently has more than 25,000 customers in its fold. The top and middle level management have been recruited from large private sector banks and are industry veterans. Ms Sneha Kulkarni, COO was a high flyer at one of the largest private sector banks, when she joined Brite. Her vision was to create a work force that could be nurtured on the vision and values of Brite Bank. Hence, all branch level officers and assistants were recruited and trained by the bank. For this, the bank tied up with AK Institute of Banking & Finance, a training institute, to provide initial training to probationary officers and Banking Assistants recruited by the bank. Advanced training was imparted by Brite’s own training team, both at the bank’s corporate office and at branch level. According to Brite, exemplary customer experience could be a unique differentiator to increase customer base. Large part of the initial infrastructure investment, was spent on creating an IT infrastructure which would enable the bank to quickly roll out value-added facilities like ebanking, mobile banking and enable tracking customer transactions, trends and behaviors. The bank scaled up to 25 branches...
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...SAMPLE CHAPTERS 1-5 1 ASSESSMENT ON THE FINANCIAL SERVICES OF CAVITE METRO CREDIT COOPERATIVE IN IMUS CITY, CAVITE Rosanne Esmeralda Bordador A Research Paper submitted to the faculty members of the Department of Management, Cavite State University-Imus City, Cavite in partial fulfillment of the requirements for the degree of Bachelor of Science in Business Management. Prepared under the supervision of Dr. Jennypher N. Fenomeno. INTRODUCTION Informal types of cooperatives are as old as human history. Whenever people come together voluntarily to help one another by providing a group service, they actually had a simple form of cooperative. But the cooperative movement as we know it today had its beginnings in Europe during the modern times as a result of the Industrial Revolution. In several European countries, the first cooperatives were organized by workingman who were seeking to change the wretched conditions brought about by the new age of machine and factory production that began in England two hundred years ago, and soon after in other countries. In England, the weavers and the other workers in the textile industry were the hardest hit, and they were among the first to organize cooperatives for the purpose of improving their desperate economic and social conditions (San Gabriel, 2010). The International Co-operative Alliance mentioned that Cooperative is an autonomous association of persons united voluntarily to meet their common economic, social, and cultural...
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