Effective Communication paper

Marquita Shelton

CJA/ 304

Jim Daly

August 03, 2015

University of Phoenix

Effective Communication Paper In-effective communication is a major risk factor in health care organizations. Effective communication depends on limpidity: both the speaker and the listener should be in agreement about the message that was transmitted. But communication is influenced by a host of factors so the intended message is may not be understood. According Scalise (2006) six risk factors that can stifle effective communication are culture/ethnicity, socio-economics, literacy, gender, personality, and behavior (Scalise, 2006). Communication is a process in which two or more people, sharing information such as thoughts, and feelings, and ideas through means of oral, writing or body language, and non-verbal speaking. Effective communication extends the concept to require that transmitted content is received and understood by someone in the way it was intended (GW, 2011). It helps group members build trust and respect, allowing them concur all goals that have been set. The goals of effective communication include creating a common perception, changing behaviors and acquiring information (GW, 2011). Conflicts are a fact of life and occur at all levels of interaction whether it is at work, with friends, within families or between relationships in partnering businesses. Conflict occurs to in a way of testing the relationship which may weaken it or strengthen it. Conflict can cause resentment, hostility and perhaps the ending of the relationship. The flip side of conflict can be productive to where it can lead the relationship to a deeper understanding, provide a mutual respect and closeness to one another. With running over three department stores and a nursing home and working in an, it doesn’t matter on the