...Cross-Cultural Communication Matrix Introduction to Business Communication April 21, 2011 Mrs. Eartha Barnett |Cross-Cultural Communication Matrix | |Cross Cultural Communication | |Country |Preferred communication style |Non-verbal communication practices |Business communication norms |Strategies to increase cross-cultural | | | | | |communication | |France |When addressing people in France it is |In France it is important to look a person |A business person in France has to see|The main strategy to increase cross cultural| | |done with titles. As for example, to a |in the eye when being spoken to. This is a |the logic in what he or she is buying |communication is knowledge. It is obvious | | |man a person would say Monsieur |form of letting the other person know you |or has to agree on. If he or she does |that when doing cross cultural business one...
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...Cross-Cultural Communication Matrix Development of technology made the world smaller to everyone. We can see and talk in real time in the other side of the earth whenever we want. It used to easier for businesses and saves costs of travel, as well. A global business can have meeting with face to face on the screen and discuss matters. New technologies make easy to manage global business. For example, Smartsheet can reduce tons of emails from all over the country for executives by translation task on it (Citrano, 2007). However, if we do not aware and prepare of the incidents of misunderstanding for other cultures, the business could fall back. For example, from my findings, business with Koreans could be difficult if we do not have any idea what their real meaning behind of things. As a Korean, I did not like the way they express themselves. When they say, “No, don’t buy anything for me. I don’t need anything” does not mean they do not want any presents. They want it and want to see if you would keep on resisting to buy it for you. They have three times rule for manners. You refuse three times when someone offers you something, then you take it. From using technology, Korean business person might not fully explain his or her intent and could be misinterpreted. In many times, “yes” means “yes, I heard you” rather than I agree with you for Korean (Worldbusinessculture.com, 2013). Written email cannot be translated hundred percent to other language by technology without seeing...
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...Cross-Cultural Communication Matrix COM 285 University Of Phoenix 30 de enero de 2012 Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. a. Access the Business Around the World information by using the url: http://www.mhhe.com/business/buscom/bcommonline/. b. Click on the map on the lower left corner of the page. Select three regions of the world to research by clicking on the map. Select one country from each of the three regions you selected to research. The Web site provides you with a good starting point. You may also want to use a general Internet search to find additional information. c. Include APA formatted references on a separate page. This assignment is due in Week Three. |Cross Cultural Communication | |Country |Preferred communication style |Non-verbal communication |Business communication norms|Strategies to increase | | | |practices | |cross-cultural communication | |St.Croix |Su lenguaje primario utilizado|Utilizan mucho su cuerpo |Son muy sociales, jocosos. |La mejor estrategia es estar bien | | |es Ingles pero al este...
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...Associate Level Material Appendix C Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. • Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into the matrix. The Web site provides you with a strong starting point. You may also want to perform a general Internet search to find additional information. • Include APA-formatted references on a separate page. The assignment is due in Week Three. |Cross-Cultural Communication | |Country |Preferred Communication Style |Nonverbal Communication Practices |Business Communication Norms |Strategies to Increase Cross-Cultural | | | | | |Communication | |North America |The handshake is the common greeting. |Americans are direct. They value logic and |Americans will...
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...Cross-Cultural Communication Matrix University of Phoenix Com/285 December 16, 2010 Cross-Cultural Communication Matrix Cross Cultural Communication Country Preferred communication style Non-verbal communication practices Business communication norms Strategies to increase cross-cultural communication Saudi Arabia South Africa China Saudi Arabia Arab’s communication style is more elaborate, as they make use of various phrases while communicating. Therefore, Arabs are said to be expressive. They are said to be extravagant in exaggerating. Arabs also rely on non direct communication. Silence is used as a non verbal communication practice and it shows thoughful observation. Gestures and facial expressions are important non verbal communication practices as well. Eye contact is also important to the Arab businessmen. If a person maintains eye contact, this shows his sincerity and truthfulness. Business should be in coherence to the culture of the country. It is important to make prior appointments for making business dealings. Thursday and Fridays are off in Saudi Arabia. Therefore, buiness communications should not be done on these days. Face to face interaction is highly favored. (Gorrill, 2007). It is important to understand the particular culture of a country. So, reading about the specific culture and getting information through books or internet will help in increasing the cross cultural communication. Introduction of training videos...
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...University of Phoenix Material Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. a. Access the Business Around the World information by using the url: http://www.mhhe.com/business/buscom/bcommonline/. b. Click on the map on the lower left corner of the page. Select three regions of the world to research by clicking on the map. Select one country from each of the three regions you selected to research. The Web site provides you with a good starting point. You may also want to use a general Internet search to find additional information. c. Include APA formatted references on a separate page. This assignment is due in Week Three. |Cross Cultural Communication | |Country |Preferred communication style |Non-verbal communication practices |Business communication norms |Strategies to increase cross-cultural | | | | | |communication | |Italy |Preferred Communication style is |A handshake with direct eye contact and a |Appointments are...
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...Associate Level Material Appendix C Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. • Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into the matrix. The Web site provides you with a strong starting point. You may also want to perform a general Internet search to find additional information. • Include APA-formatted references on a separate page. The assignment is due in Week Three. |Cross-Cultural Communication | |Country |Preferred Communication Style |Nonverbal Communication Practices |Business Communication Norms |Strategies to Increase Cross-Cultural | | | | | |Communication | |USA |USA is one of the most open country |When a person maitiain a eye contact to a |Good eye contact...
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...C Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. • Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into the matrix. The Web site provides you with a strong starting point. You may also want to perform a general Internet search to find additional information. • Include APA-formatted references on a separate page. The assignment is due in Week Three. |Cross-Cultural Communication | |Country |Preferred Communication Style |Nonverbal Communication Practices |Business Communication Norms |Strategies to Increase Cross-Cultural | | | | | |Communication | |Brazil |The official language of Brazil is |Brazilians will make assumptions about a |Brazilians do business with people, |Increasing cross-cultural...
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...Cross-Cultural Communication Matrix The Cross-Cultural Communication Matrix provides detailed information about various countries, in this assignment will find important elements that will be helpful for the acquisition of knowledge about different cultures around the world, countries that are spoken in this project are China, Ireland, and Argentina. Cross Cultural Communication | Country | Preferred communication style | Non-verbal communication practices | Business communication norms | Strategies to increase cross-cultural communication | China | In China, there are several languages and dialects, the most important are Mandarin and Cantonese, most of business people speak at least some English (Katz, 2008).Chinese is a family of closely related but mutually unintelligible languages. These languages are known variously as f¨¡ngy¨¢n (regional languages), dialects of Chinese or varieties of Chinese. In all over 1.2 billion people speak one or more varieties of Chinese. All varieties of Chinese belong to the Sino-Tibetan family of languages and each one has its own dialects and sub-dialects, which are more or less mutually intelligible (Kwintessential Ltd, 2010 ). | The Chinese converse while standing around three feet apart, gestures are usually very subtle, it is advisable to restrict the body language; non verbal communication is very important, touching , crossing legs should be avoid, and hand gestures while speaking can distract the audience, eye contact...
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...Cross- Cultural Communication Matrix Meria Bowen Comm/285 August 13, 2011 Mary-Loggin Davis |Cross Cultural Communication | |Country |Preferred communication style |Non-verbal communication practices |Business communication norms |Strategies to increase cross-cultural | | | | | |communication | | |Italy official language is Italian, |Silence is rare and usually signals that |Always shake business men hands when |Learn to speak other languages to communicate | | |address men and women as signor or |there is a problem (Cross, n.d.). |meeting and departing (Cross, n.d.). |better with people of different language. | | |signora (Krazt, 2008). |Gestures and body language can be | | | | |Italians touch when verbally speaking;|extensive, It is oft en not a good idea |Space and distance mean cold and |Try to over look misunderstandings don’t hold | | |greets and say goodbye with a kiss on |to imitate Italians, though...
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... | | |COM/285 Version 3 | | |Introduction to Business Communication | | |Group ID MEBM091AS: | Copyright © 2010, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course introduces students to the foundations of communication in a business setting. Students are exposed to various topics related to interpersonal and group communication within the context of applications in an office or virtual office setting. Students will develop skills in the forms of written communication, including memos, e-mails, business letters, and reports. Communication ethics and cross-cultural communications are also explored. Upon completing the course, students will have an awareness of their personal communication style and be able to identify areas for further exploration of communication as a business skill. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor...
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...effectiveness of Schneider’s communication network and the cooperation from its subsidiaries. This report aims to analyse the challenges Schneider is facing in depth with the focus on cultural differences to figure out the solutions for this company to promote system of global account management, to gain support from local subsidies and to build the reliable long term relationship with new clients. The report identifies the challenges Schneider is facing at current. Firstly, the internal communication channel across organizations, relationships between subsidiaries and head quarters (HQ) and customer relations is considered as the core issues. Due to the matrix structure and the larger number of cultures involved in the net work communication, effective information feeding and sharing is difficult to be achieved. Secondly, different cultural orientations of different subsidiaries have made the goal of GAM hard to be gained. This is presented by the resistance to develop GAM in some subsidiaries and the reluctance to attend workshop. Furthermore, different cultural orientations of the clients raise different interpretation of Schneider Electric’s actions bringing misassumption about control power in the strategic alliances between Schneider and Calchem as well as challenges in convincing this account to attend the workshop. Some recommendations regarding each issue have been also approached as below: * Conducting common language training and cross cultural training * Conducting...
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...Associate Level Material Appendix C Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into the matrix. The Web site provides you with a strong starting point. You may also want to perform a general Internet search to find additional information. Include APA-formatted references on a separate page. The assignment is due in Week Three. |Cross-Cultural Communication | CountryPreferred Communication Style Nonverbal Communication PracticesBusiness Communication NormsStrategies to Increase Cross-Cultural CommunicationBrazilIn Brazil you will discover that they prefer to carry out with individuals instead of company. When you work with other companies you will find that they interaction is more on a personal basis instead of company. Face to face interaction is the favored type of communication. In Brazil it is important to make eye contact when welcoming someone, and that is complemented by a solid hand shake. Also in Brazil...
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...Grading Matrix/Rubric for Individual Final Case Study Evaluation Criteria | Points Possible | Points Earned | RMKS | Paper: Submitted paper is to be composed of the following sections: * Cover Page * Table of Contents * Executive Summary (≤1 page in length) * Body of Report: * Problem Identification (no more than one-half page in length) * Situation Analysis (3-4 pages with subheadings for each problem, followed by the analysis of that problem) * Problem 1 * Problem 2 * Problem 3 | 2 | | | Case Problems for your final paper:Your analysis of the ECL in China case paper should identify, analyze, and recommend solutions for the following “problems”: * Communication skills important at the team level * Communication planning at the team level * Cross-cultural negotiation skills at the team levelRelevant cultural issues for each "problem" must be included in your analysis, but should not be the entire content of your analysis. NOTE: Analysis of problems different from the 3 identified above will result in a grade of “0” for this assignment.Analyze each problem using the most relevant material we have covered on communication issues, conflict resolution, teamwork, and/or negotiation skills. Relevant cultural issues involved with each "problem" must be included in your analysis, but should not be the entire content of your analysis. | 6 | | | Recommendations (develop as a PowerPoint slide show* that you would be making to senior management...
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...Halmstad School of Business and Engineering Rufei He & Jianchao Liu (2010) Barriers of Cross Cultural Communication in Multinational Firms --- A Case Study of Swedish Company and its Subsidiary in China Abstract In times of rapid growth, both in terms of economic development and globalization, an increasing number of firms extend their businesses abroad. A subsequent challenge of this development is the managerial implications of cross-cultural management. This study employs a qualitative approach in a single case study of Swedish company and its subsidiary in China. After reviewing the previous studies, the authors summarize the differences of management style, staff behaviors and communication system in different culture context and find the barriers of cross cultural communication in multinational firms. The findings of this study indicate that the barriers of communication come from the national culture’s influence on the work place and behaviors of people with different identity. Moreover, culture also influences people’s way of thinking and behaving and result in different understandings toward vision and purposes of firms. Key words: cross cultural, communication, multinational firms, management style, staff behavior Prelude It is 9:00 a.m. on Monday in Sweden. The Technical product manager of company X sent an email about the new design of the product to its subsidiary company in China. He would like to have a production ready model of the new design by...
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