...“One world, one way, one way, many paths.” Well this saying cannot be defined any better in the world of cultural sensitivity. With business activities going global, the organizations are riding the waves of culture more than ever, giving cultural sensitivity an important place in dealings. “Kiss, Bow or Shake Hands?” the international business best seller by Terri Morrison, Wayne A. Conway suggests on how to maintain international relations in different business environment. Cultural sensitivity has taken toll taking business dealings to a whole professional level. Cultural sensitivity means being aware that cultural differences and similarities exist and have an effect on values, learning and behaviour (Stafford). In many cultures establishing relationships is very important while doing business together.” Pulling the plug too soon” as described in an article by Huffington post, people who tend to think that having a basic ‘business goal’ doesn’t work enough and you have to actually work and put your time and effort into it and waiting patiently for the results. Everyone understands that the basic problem of communication is caused by lack of common language. Even when you’re all speaking ‘English’, we don’t seem to understand the reality is that different assumptions based on different cultures can be the main barrier to effective communication. Cultures affect our own attitudes and expectations let alone others. Until recently large firms that operate internationally...
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...Cultural Sensitivity Cynthia Phillips Rasmussen College This paper is being, submitted by Cynthia Phillips for class, G141/ COM1002 Section 09 Introductions to Communication Cultural Sensitivity During the year when we had all the hurricanes and when Katrina hit the coast off Florida. During that time, I had become a Disaster hurricane worker and helper. It was a very changing job; it changed me as a person it taught me a lot about people and their cultural. In New Orleans, they are very different; they are a mix of people that come from old bloodlines, most are very proud of where they live. Some not so they just did not care ready to live off the Government. Our company had to hire local people to work, they did not want to brother with any work to build up the area that was destroyed from the storm. New Orleans is a place where Africans and American Indians shared their culture. In addition, they intermingled with other European settlers. Encouraged by the French government the strategy produced a durable culture; they are different today as in the past from other cities. New Orleans served as a cultural gateway to North America. I stood looking out over the bridge that was destroyed, and saw the gateway of many people being together. It gave me new insight just how devise the culture was. With the French and Creole language being prominent, most of the Creole people and the new Americans live in different areas of the city. I could see many...
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...Cultural Sensitivity Company A is headquartered in a regional manufacturing area in the United States. Company A produces engine components that undergo an extra heat-hardening process that provides extended life for engines of heavy-duty trucks, and it provides specialized machined engine components to all major U.S. truck and automobile manufacturers. Company A currently has 5,000 employees in the United States and wants to double its size within the next four years. After establishing through market research that a huge growth potential exists for new entrants of heavy-duty trucks in several target countries, Company A expanded successfully into one European country this past year. The company is now considering expansion into an Eastern Asian market. Senior management believes Company A will more than double company profits with its expansion in the international market. As a member of the expansion team, you will be a key player in ensuring the success of this new venture. You will be responsible for providing assessments, analysis, and written plans for successful furtherance of Company A’s global marketing plan. Your manager at Company A has asked you to submit a detailed marketing approach that the manager will present to the operating committee. Your approach should address any major cross-cultural challenges that may likely surface as Company A expands into an Eastern Asian market. A. Identify one country in Eastern Asia a. After researching a number...
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... Assignment 1: Cultural Sensitivity in Business. What is cultural sensitivity? Are you culturally sensitive? Health Corps defines cultural sensitivity as having the capacity and sensitivity to function effectively with people from different cultures. It means valuing and respecting differences and diversity and being sensitive to cultural differences. It helps us become more culturally sensitive to the community we are in, making us more culturally competent and aware, understanding that cultural sensitivity is a finite achievement. Cultural sensitivity is a set of skills that helps us learn about various kinds of people, cultures that are different from ours thus teaching us how to serve better in a community. Cultural Sensitivity enables us to treat people of different classes, genders, race, religion in an appropriate manner and respect and judge them on their personality, value their worth and what they bring to the table. It is a great concept and it enables us to be closer to different kinds of people from all over the globe. Belonging from one of the most culturally diverse countries in the world, I have seen how the littlest thing can offend a person. Thus, being sensitive is crucial- be it in the corporate world or in your daily life. Something as simple as shaking hands with a lady in a country where it is considered a taboo can lose you an enormous contract. Cultural Sensitivity does not only imply having the knowledge of how...
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...University of michigan By the year 2020, 48% of urban schools will be comprised of students of color, and therefore, there is an increasing need for teachers to exhibit culturally sensitive behaviors in the classroom (Cross, 2003). In order to adapt in such an environment, practitioners must understand that cultural differences do not merely serve as a backdrop- they must be seriously considered in order to achieve success. In fact, key studies have found that individuals who have thrived in these classrooms exhibited a unique combination of personal characteristics (both innate and learned) and were aware of the challenging road ahead of them. Considering the fact that urban schools are made up of such diverse students, the question then arises if teachers of these classroom culturally follow suit. According to one article, 85.6% of urban schoolteachers are white (Cross, 2003). This sort of homogeneous instruction, if not approached properly, could certainly have negative effects towards the effectiveness of equitable education. For example, some students of color may not trust the teacher because they could have been isolated from diversity in their households prior to formal schooling. These urban students may feel an overall sense of detachment from their instructors and this could inevitably harm their enthusiasm and will to learn. Since it is known that most urban teachers are white and most commonly females, how are they supposed to relate to their culturally...
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...Cultural sensitivity is accepting of the values and beliefs of others. It can also be defined as developing a sincere and deep understanding of the differences between various people and working past them by also seeing and appreciating the similarities between those same people. Cultural sensitivity is difficult to put into practice especially for national organizations of large size. Three factors that can affect an organization’s strategic plan are classes of employees working within the organization, regional variations that exist within the organization, and the impact of the changing family definitions in today’s world. Each of these three factors has an influence on the successful recruitment and retention of a diverse workforce. Southwest Airlines (Southwest) is an example of a national organization that demonstrates the impact of these three factors. The organizational status of each employee would be achieved through personal effort in an open class system versus the social class to which each employee belongs (Kottak & Kozaitis, 2003). Guaranteed merit based upward mobility is a factor that can motivate top candidates to come to work for a given organization. Furthermore, merit base upward mobility will go on to motivate top candidates to stay and continue working with the organizations because he or she see that their efforts are being recognized and rewarded with upward mobility within the organization. Another motivational benefit of an open class system within...
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...Cultural sensitivity is accepting of the values and beliefs of others. It can also be defined as developing a sincere and deep understanding of the differences between various people and working past them by also seeing and appreciating the similarities between those same people. Cultural sensitivity is difficult to put into practice especially for national organizations of large size. Three factors that can affect an organization’s strategic plan are classes of employees working within the organization, regional variations that exist within the organization, and the impact of the changing family definitions in today’s world. Each of these three factors has an influence on the successful recruitment and retention of a diverse workforce. Southwest Airlines (Southwest) is an example of a national organization that demonstrates the impact of these three factors. The organizational status of each employee would be achieved through personal effort in an open class system versus the social class to which each employee belongs (Kottak & Kozaitis, 2003). Guaranteed merit based upward mobility is a factor that can motivate top candidates to come to work for a given organization. Furthermore, merit base upward mobility will go on to motivate top candidates to stay and continue working with the organizations because he or she see that their efforts are being recognized and rewarded with upward mobility within the organization. Another motivational benefit of an open class system within...
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...The disparities between African American women and other races in regard to the incidences of and mortality from breast cancer are alarming. Studies have shown that minority communities are less likely to take advantage of preventative and detection care like breast cancer screening. Other studies find that a number of factors, outside of race and ethnicity play a role in this. Ultimately, approaching the topic from a holistic understanding and acknowledgement of the ways in which a person’s full background influence their values, beliefs, and decisions and present barriers to action – cultural sensitivity, namely – is essential to reversing these disparities. In “African-American Women, Self-Breast Examination and the Health Belief Model: Implications for Practice,” author Josephine McCaskill, PhD., APN, FNP, BC examines the fact that African American women, despite having lower incidence rates of breast cancer have a higher mortality rate, and the fact that findings show that “the adherence to recommended breast cancer screening guidelines is frequently reported to be lower in the African American population” (McCaskill p. 33). McCaskill begins by discussing the epidemiology of breast cancer, noting that it is “the most common form of cancer, resulting in significant deaths among African American women.” She discusses its origins, cell growth, and disparities among populations. Particularly, among women who are ages fifty and older, the mortality rate for African...
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...Cultural sensitivity in the healthcare environment is a crucial component of the nursing program. Nurses must learn how to be sensitive to different cultures as their patients will come from different backgrounds and viewpoints. Without sensitivity, a nurse cannot properly fulfill their job as a caregiver. Authors P.D. Henderson, S.V. Gore, and B.L. Davis (2003) focus on the African American women population in relation to breast cancer recovery. This is an important topic within cultural sensitivity not only because it focuses on the female population on their coping with breast cancer, but it also focuses specifically on African American women. I found this research article as an excellent exploration of the patient population as it discusses the varying coping strategies used by African American women. As nurses learn about these coping strategies, they can better assist this specific population. Henderson and his colleagues set out to determine the way in which African American cope with breast cancer. The authors specified that they approached this research believing that this population may very well cope similarly to breast cancer as other cultures, but their goal was to determine if there were differences. Their study involved 66 African American women located in the United States who were diagnosed with breast cancer (Pg. 641). Interviews were performed with each individual participant and data from the interview was tape-recorded. A qualitative analysis was...
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...QUALITY ASSURANCE QUALITY ASSURANCE PROGRAM - A collective term which refers to the different methods used to assure reliable test results. - It encompasses comprehensive concepts , including components of Quality Control, which are primarily quantitative and statistical tools, and those aspects of laboratory management that impart perceptions of credibility and medically useful to clinicians. - The goal of Quality Control is to reduce both systematic and random errors. - In Japan, they refer to it as ZERO DEFECT Importance of QC in patient care -It serves as a foundation for a comprehensive program of assuring HIGH-QUALITY PATIENT CARE. -The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) defines Quality Control as a well-defined, organized program designed to enhance patient care through the ongoing objective assessment of important aspects of patient care and the correction of identified problems. Quality Assurance Program A. Pre-analytic al phase Test ordering, specimen collection, specimen transport and processing, patient information system. B. Analytical phase Specimen analysis, use of controls, record keeping C. Post-analytical phase Reporting of results, physician contact, reference ranges Variability (errors) - RANDOM ERRORS – indeterminate errors which are a result of chance and sampling errors. They do not generally affect an entire batch of samples and therefore cannot be detected by...
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...DRA Assignment 2 – Recreational Properties 1) FRAMING THE DECISION 1.a) Decisions a) He can exercise the option and buy the land. In this case, the possible decisions are: a.1) Sell the land without any development a.2) Develop the land with a development cost of £ 5 million and the sell it for a higher profit b) He can avoid to exercise the option and invest in another investment that will give to him a certain profit. c) Try to negotiate an option extension in order to be able to delay his decisions until the suit is settled and the risk of not getting the lease does not affect his decision anymore. d) For the purpose of this analysis we are assuming that the price of the option will remain constant. Otherwise another possible decision that Anders may make is whether to sell the option to third parties and eventually recover part of his investments. 1.b) Factors of uncertainty a) Legal suit outcome: the payoff of his decision is subject to the outcome of the lawsuit that may not allow the development of land parcels on East side of White Mountain. b) Reputation: the success of his initiative and the consequent return on his investment are conditioned by the popularity that the location will have, as for instance the quality of the snow and of the ski runs. Due to their nature, these are unpredictable factors that Anders cannot control. 1.c) Objective The objective of Recreational Properties is to maximise the payoff coming from this investment as well as minimising...
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...NONDISCLOSURE AGREEMENT This Nondisclosure Agreement (this "Agreement") is made effective as of ________________ (the "Effective Date"), by and between Mobile Photo Booth, LLC (the "Owner"), of PO Box 22408, Eagan, Minnesota 55122, and ___________________________________ (the "Recipient"), of _________________________, _________________________, _________________________ __________. The Owner is Renting and Providing Photo Booth Services. The Recipient is Providing Contracting Services to Mobile Photo Booth, LLC. Information will be disclosed to the Recipient ___________________________________________________. The Owner has requested that the Recipient will protect the confidential material and information which may be disclosed between the Owner and the Recipient. Therefore, the parties agree as follows. 1. Confidential Information. The term "Confidential Information" means any information or material which is proprietary to the Owner, whether or not owned or developed by the Owner, which is not generally known other than by the Owner, and which the Recipient may obtain through any direct or indirect contact with the Owner. a) "Confidential Information" includes without limitation: - business records and plans - financial statements - customer lists and records - trade secrets - technical information - products - inventions - product design information - copyrights and other intellectual property and other proprietary information. b. "Confidential...
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...cancer that is detected early — when it's still confined to the prostate gland — has a better chance of successful treatment. One of the biggest and prevalent issues with prostate cancer is the rates of sensitivity and specificity. Sensitivity and specificity measure the number of false positives and false negatives, and are useful in evaluating the effectiveness of screening methods. Sensitivity is the number of true positive results divided by the sum of the true positive results and false negative results. Specificity is the number of true negative results divided by the sum of the true negative results and false positive results. The article explains that the PSA test and Digital Rectal Examination (DRE) are the most widely used forms of prostate cancer screening. The PSA test is simply a blood test. Even though the PSA is widely available to the general population it’s the sensitivity is 34.9% and the specificity is 63.1% which is not good at all. The DRE test is available by appointment in a doctor's office; there is discomfort for the patient and a risk of slight bleeding. The sensitivity is 27.1% and the specificity is 49.0%, which is worse than the PSA test. To help ensure that the readings will be more reliable most doctors use the two tests together, the sensitivity remains low at 38.0%, and the specificity is 87.9%. Next the article talk about future tests and...
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...PERCENTAGES: THE MOST USEFUL STATISTICS EVER INVENTED Thomas R. Knapp © 2010 "Eighty percent of success is showing up." - Woody Allen “Baseball is ninety percent mental and the other half is physical.” - Yogi Berra "Genius is one percent inspiration and ninety-nine percent perspiration." - Thomas Edison Preface You know what a percentage is. 2 out of 4 is 50%. 3 is 25% of 12. Etc. But do you know enough about percentages? Is a percentage the same thing as a fraction or a proportion? Should we take the difference between two percentages or their ratio? If their ratio, which percentage goes in the numerator and which goes in the denominator? Does it matter? What do we mean by something being statistically significant at the 5% level? What is a 95% confidence interval? Those questions, and much more, are what this book is all about. In his fine article regarding nominal and ordinal bivariate statistics, Buchanan (1974) provided several criteria for a good statistic, and concluded: “The percentage is the most useful statistic ever invented…” (p. 629). I agree, and thus my choice for the title of this book. In the ten chapters that follow, I hope to convince you of the defensibility of that claim. The first chapter is on basic concepts (what a percentage is, how it differs from a fraction and a proportion, what sorts of percentage calculations are useful in statistics...
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...revenues c. Breakeven point=(10,000+8,000)/(30-24) =3,000 batteries d. Breakeven point=(9,000+7,900)/(33-20) =1,300 batteries 7. Sensitivity analysis is a “what-if” technique managers use to examine how an outcome will change if the original predicted data are not achieved or if an underlying assumption changes. The analysis answers questions such as “What will operating income be if the quantity of units sold decreases by 5% from the original prediction?” and “What will operating income be if variable cost per unit increases by 10%?” This helps visualize the possible outcomes that might occur before the company commits to funding a project. For example, companies such as Boeing and Airbus use CVP analysis to evaluate how many airplanes they need to sell in order to recover the multibillion-dollar costs of designing and developing new ones. The managers then do a sensitivity analysis to test how sensitive their conclusions are to different assumptions, such as the size of the market for the airplane, its selling price, and the market share they think it can capture. Electronic spreadsheets, such as Excel, enable managers to systematically and efficiently conduct CVP-based sensitivity analyses and to examine the effect and interaction of changes in selling price, variable cost per unit, and fixed costs on target operating income. Sensitivity analysis gives managers a good feel for a decision’s risks. It is a simple approach to recognizing uncertainty, which is the possibility...
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