...and perception towards health insurance portability.” INTRODUCTION Healthcare Insurance Market in India is unique and has a strong growth potential than the other insurance markets. Life insurance includes all risks related to the lives of human beings. IRDA (Insurance Regulatory and Development Authority) allowed to the customer to change their insurance company in case of dissatisfaction with company. Health insurance portability gives the flexibility to the customer and increase the fair competition among companies. The concept of Portability is new in India so the awareness and perception towards portability of customers depends on several factors. The study covers all the fundamental aspects of awareness and customer preference towards healthcare insurance portability in India. The objective of this study is therefore to examine some of the influences such as consumer awareness and enthusiasm, the role of social influences like advertising, services provided by company, groups and family in affecting consumer’s perception and evaluations of health insurance. RATIONALE OF STUDY • The main logic behind doing this study is that the concept of Health insurance portability is new in India so the awareness of that is not measure till now. • The second rationale of the study is that there are certain reason to influence the customer to change their service provider. • Another rationale of study is to understand the consumer preference towards the health insurance...
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...INTRODUCTION Health insurance is fast emerging as an important mechanism to finance health care needs of the people. Healthcare Insurance Market in India is unique and has a strong growth potential than the other insurance markets. Life insurance includes all risks related to the lives of human beings. IRDA (Insurance Regulatory and Development Authority) allowed to the customer to change their insurance company in case of dissatisfaction with company. Health insurance portability gives the flexibility to the customer and increase the fair competition among companies. The concept of Portability is new in India so the awareness and perception towards portability of customers depends on several factors. The study covers all the fundamental aspects of awareness and customer preference towards healthcare insurance portability in India. The objective of this study is therefore to examine some of the influences such as consumer awareness and enthusiasm, the role of social influences like advertising, services provided by company, groups and family in affecting consumer’s perception and evaluations of health insurance. The need for an insurance system that works on the basic principle of pooling of risks of unexpected costs of persons falling ill and needing hospitalization by charging premium from a wider population base of the same community. In the present scenario the annual expenditure on health in India amounts to about $7.00 in rural areas and $10.00 in urban areas...
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...1. Product strategies of private life insurance companies 2. A study on “why companies should go for outsourcing” 3. Effectiveness of advertising on real estate sector 4. Study on consumer expectations and perceptions towards consumer loans 5. Workers attrition rate at hotel industry is increasing. Study regarding this issue 6. Attrition rates at different sectors 7. Effectiveness and scope of employee referrals in the process of talent sourcing 8. Study of training needs across different industries 9. Study on creation of luxury brand 10. Strategies used to build successful Internet based customer services 11. Measuring the effectiveness of retail banking of a nationalised bank compared to a MNC 12. Conspicuous consumption 13. Study of awareness and acceptibility of UPVC windows and door systems 14. Opportunities of Financing the NANO’s in Bangalore 15. Changing trends in FMCG industry in India 16. A study of best HR practices in service industry 17. Fundamental analysis of Indian telecom companies 18. Study of consumer behaviour in automobile industry 19. customer buying behaviour towards insurance products 20. Promotion strategies followed in Insurance sector 21. Study on changing consumer preference towards organised retailing from un-organised retailing 22. study on “impact of advertising in B2B marketing” 23. Distribution network & general insurance industry 24. A study on distribution channels in aluminium industry 25. Study on strategies for...
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...project related queries here.. 1. Product strategies of private life insurance companies 2. A study on "why companies should go for outsourcing" 3. Effectiveness of advertising on real estate sector 4. Study on consumer expectations and perceptions towards consumer loans 5. Workers attrition rate at hotel industry is increasing. Study regarding this issue 6. Attrition rates at different sectors 7. Effectiveness and scope of employee referrals in the process of talent sourcing 8. Study of training needs across different industries 9. Study on creation of luxury brand 10. Strategies used to build successful Internet based customer services 11. Measuring the effectiveness of retail banking of a nationalised bank compared to a MNC 12. Conspicuous consumption 13. Study of awareness and acceptibility of UPVC windows and door systems 14. Opportunities of Financing the NANO's in Bangalore 15. Changing trends in FMCG industry in India 16. A study of best HR practices in service industry 17. Fundamental analysis of Indian telecom companies 18. Study of consumer behaviour in automobile industry 19. customer buying behaviour towards insurance products 20. Promotion strategies followed in Insurance sector 21. Study on changing consumer preference towards organised retailing from un-organised retailing 22. study on "impact of advertising in B2B marketing" 23. Distribution network & general insurance industry 24. A study on distribution channels in aluminium industry ...
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...among the employees. 3. A study on credit system in fertilizer marketing and to evaluate a suitable credit rating system to minimize risk 4. A study on Customers perception on air conditioners : A study with reference to shopkeepers 5. Analysis of it services requirements In the organizations. 6. A study on Awareness and attitude about modular switches among mid size builder segment 7. A Study on Investors Preference towards equity broking. 8. A study on Consumer buying behavior on FMCG 9. A study on Absenteeism among the employees 10. A study on Training Effectiveness in the organization 11. A study on Credit Appraisal for Car loan financing in the finance companies. 12. A study on Consumer buying behavior towards two wheeler bikes. 13. A study on Effectiveness of Performance Management system among the employees 14. A study on Effectiveness of Quality Initiativeness among the employees. 15. A study on Safety , Welfare and Health among the employees. 16. A study on Training and Recreation programmes among the employees. 17. A study on the investor behavior towards the mutual funds investments. 18. A study on Induction Training Program among the employees. 19. A study on Quality of Work Life among the employees. 20. A study on potentiality of Auto and Engineering companies. 21. A study on Customer Financial Need Analysis. 22. A study on financial position of the firm and a comparison of cash management product and multicity cheque facility 23. A...
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...A GENERAL PERCEPTION PUBLIC HAVE TOWARDS SAVINGS TO HEALTH AND LIFE INSURANCE 1. Age ___________ Annual Income ___________________ Profession _______________ 2. Which insurance policy do you have? a. life b. General c. both d. None 3. Do you have a health insurance policy a. Yes b. no 4. Which co’s insurance policy you prefer the most? (rank them) a) LIC b) HDFC ergo c) ICICI Lombard d) SBI life insurance e) ING VYSYA life b) RELIANCE life insurance g) TATA AIG life h) any other ________( specify) 5. What do you think are the benefits insurance cover? (rank them) a) future risk b) tax deductions c) future investment d) any other 6. What’s your perception about insurance? (RANK THEM) a) a saving tool b) a tax saving device c) a tool to protect future 7. How would you buy insurance? a) customer approached insurance cos b) insurance cos approached customer 8. Where do you invest for tax saving? (rank them) a) Insurance b) NSC(National Savings Certificate) c) BONDS d) PF(Provident Fund) e) Purchase of Housing 9. What do you intent to gain from investments? a) saving & returns b) security c) tax benefits 10. What’s the right age to buy health insurance? a) after 25 yrs b) after 35 yrs c) after 45 yrs d) anytime 11. How...
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...International Journal of Business and Social Science Vol. 2 No. 18; October 2011 Customers’ Perception towards Service Quality of Life Insurance Corporation of India: A Factor Analytic Approach Dr. H. S. Sandhu Director SAI Technology Campus Amritsar (Punjab) India Ms. Neetu Bala Assistant Professor Maharaja Agrasen College (University of Delhi) Vasundra Enclave Delhi, India Abstract The service quality has become a highly instrumental co-efficient in the aggressive competitive marketing. For success and survival in today’s competitive environment, delivering quality service is of paramount importance for any economic enterprise. Life Insurance Corporation of India, the leading insurance company has set up ‘benchmarks’ in enervating the whole concept of service quality. The present study aims to measure customers’ perception towards life insurance service quality by applying a framework developed by Sureshchandar et al. (2001). An advocated procedure has been used to develop, refine and validate a scale. Data has been collected from 337 customers from the three cities of Punjab (a progressive State of India). The findings of the study demonstrate that five-factor structure as proposed by Sureshchandar et al. (2001) has been refined to sevenfactor construct (consisting of 34 items) representing Proficiency; Media and presentations; Physical and ethical excellence; Service delivery process and purpose; Security and dynamic operations; Credibility; and Functionality. Besides...
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...Note: The paper emphasizes on the role of all the stake holders of the health insurance industry, with particular focus on Policyholders perceptions on Health insurance based on household survey. The Burgeoning Indian Health Insurance Industry: ……...Yet miles to go!!! By *V. Jayalakshmi (M.Phil, LLB, FIIII(Non-Life)) __________________________________________________________________ * Assistant Professor, Siva Sivani Institute of Management, Kompally, Secunderabad, Andhra Pradesh, India. Pursuing Ph D from Osmania University, jayalakshmi@ssim.ac.in *This paper was presented at the National Seminar on Health Insurance “A Decade of Experience: Health Care Insurance… Present Scenario”, in Hyderabad on 24th January, 2012. The Burgeoning Indian Health Insurance Industry: ……...Yet miles to go!!! Introduction Health insurance has become one of the fastest growing segments in the non-life insurance industry in India in the recent years, experiencing a robust sixty per cent remarkable growth during 2007 – 08 over the past year. From a modest premium volume of Rs. 675 crore in 2001- 02 the health insurance premium has grown to Rs. 7803 crores in year 2009-2010, and is poised to grow at a compound annual growth rate (CAGR) of 25 to 30 per cent to reach a market size of around Rs 28,000 crore by financial year (FY) 2015 as per IRDA estimates. This segment is also emerging...
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...Customer Perception Towards Health Insurance Q.1 Do you have any Insurance Policy? (a) Yes (b) No Analysis:- 68% Respondents having Insurance Policy. 32% Respondents don’t have any kind of Insurance Policy. Q.2 Are you aware about Health Insurance? (a)Yes (b) No Analysis:- 72% Respondents know about Health Insurance Policy 28% Respondents don’t know about Health Insurance Policy Q.3 If yes, do you know benefits of health insurance? (a) Yes ( b ) No Analysis:- 64% Respondents aware about Health Insurance benefits. 36% Respondents don’t know benefits of Health Insurance. Q.4 Do you have any Health Insurance Policy? (a) Yes (b) No Analysis:- 38% Respondents having Health Insurance policy. 62% Respondents don’t have Health Insurance policy. Q.5 If yes, which companies plan do you avail? (a) ICICI Lombard (b) Bajaj Alliance (c ) Star Allied (d) New India Assurance (e) Others Analysis:- 36.84% users are availing ICICI Lombard Health Insurance plan. 26.32% users are availing Bajaj Allianz Insurance Plan. 15.79% users are availing Star Allied Health Insurance Plan. 15.79% users are availing...
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...http://www.projectscollege.blogspot.com A COMPARATIVE STUDY ON THE PERFORMANCE OF [COMPANY NAME] ALLIANCE INSURANCE COMPANY WITH ITS INDUSTRIAL COMPETITORS By [STUDENT NAME] (Reg. no. ) Of [COLLEGE NAME] A PROJECT REPORT Submitted to the FACULTY OF MANAGEMENT STUDIES In partial fulfillment of the requirements for the award of the degree Of MASTER OF BUSINESS ADMINISTRATION [UNIVERSITY NAME] [PLACE] [YEAR] TABLE OF CONTENTS |S.No |CHAPTERS |PAGE. NO. | | |Abstract |I | | |List of tables |II | | |List of figures |IV | | | | | | |CHAPTER – 1: INTRODUCTION | | |1.1 |Industry Profile |1 | |1.2 |Company Profile ...
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...ASSIGNMENT COSUMER BEHAVIOUR LIFE INSURANCE SUBMITTED BY: PRATIBHA RAJ M.F.M. - II INTRODUCTION Life Insurance is the key to good financial future planning. On one hand, it safeguards our money and on the other, ensures its growth, thus providing us with complete financial well being. Life Insurance can be termed as an agreement between the policy owner and the insurer, where the insurer for a consideration agrees to pay a sum of money upon the occurrence of the insured individual's or individuals' death or other event, such as terminal illness, critical illness or maturity of the policy. In law and economics, insurance is a form of risk management primarily used to hedge against the risk of a contingent, uncertain loss. Insurance is defined as the equitable transfer of the risk of a loss, from one entity to another, in exchange for payment. An insurer is a company, selling the insurance; an insured, or policyholder, is the person or entity buying the insurance policy. The insured receives a contract, called the insurance policy, which details the conditions and circumstances under which the insured will be financially compensated. Till date, only 20% of the total insurable population of India is covered under various life insurance scheme (*Source: Center for Insurance Training, Research and Development), the penetration rates of health and other non-life insurances in India is also well below the international level. These facts indicate the scope of immense...
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...Kroc, of Oak Park, Illinois, who later bought out the business interests of the McDonald brothers in the concept and went on to found McDonald's Corporation. http://en.wikipedia.org/wiki/History_of_McDonald%27s McDonald’s is a company which has a colorful history and developed the culture associated with the Fast Food Chain today. In 1937, the McDonald’s brother Richard and Maurice opened the first McDonald’s restaurants in America; it was a freestanding business that offered until then an unthought-of concept. The main items they then sold were beef or pork burgers, fries and drinks. Their restaurant were set up differently to the restaurants of those times, with open kitchens the customers could see right through, and counters with many operational cash registers. Under a high degree of customer satisfactory contributed for business expansion, McDonald today has over than 30,000 restaurants over than 100 countries in the world and it has maintained the top position in the Fast Food Industry for the past 50 years. http://sth-about-human-resources-management.blogspot.com/2010/01/i-tried-to-give-you-theoretical-basis.html What are the functions of HRM? HRM functions can be dived into primary (directly involved with obtaining, maintaining and developing employees) and secondary (either provide support for general management activities or are involved in determining or changing the structure of the organization). PRIMARY HRM FUNCTIONS: 1) Human resource planning activities...
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...AN OVERVIEW OF POLICYHOLDERS PERCEPTION TOWARDS HEALTH INSURANCE Mrs.S.Gnana Sugirtham, Lecturer, Department of Commerce, Avinashilingam Institute for Home Science and Higher Education for Women, Coimbatore – 641 043. Email ID:sugistephen@gmail.com. Introduction Over the last 50 years India has achieved a lot in terms of health improvement. But still India is way behind many fast developing countries such as China, Vietnam and Sri Lanka in health indicators (Satia et al 1999). In case of government funded health care system, the quality and access of services has always remained major concern. A very rapidly growing private health market has developed in India. This private sector bridges most of the gaps between what government offers and what people need. However, with proliferation of various health care technologies and general price rise, the cost of care has also become very expensive and unaffordable to large segment of population. The government and people have started exploring various health financing options to manage problems arising out of growing set of complexities of private sector growth, increasing cost of care and changing epidemiological pattern of diseases. The new economic policy and liberalization process followed by the Government of India since 1991 paved the way for privatization of insurance sector in the country. Health insurance, which remained highly underdeveloped and a less significant segment of the product portfolios...
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...Communication Channels Jessica Gray, Shayma Hashem, Bernita Jones HCS/320 July 18, 2012 Jeanette Godfrey Communication Channels Communication is the transmission of information, ideas, emotions, values, and attitudes. Communication channels are the modes or pathways in which organizations or parties may communicate (Ouellett, 2003). Throughout the health care industry many options are available today to transmit information for communication purposes. Communication channels used today in the health care facilities are e-mail, Internet, intranet websites, advertisement, newsletters, journals, newspapers, mobile phones, fax machines, and face-to-face communication. This paper will be disclosing the various organizations and their modes or methods of communication. St Joseph Mercy Hospital-Oakland St Joseph Mercy Hospital-Oakland (SJMH-O) uses many mediums to communicate both to physicians, employees, and the community. In addition, SJMH-O has a newsletter mailed to employees, physicians, and the community introducing the various services offered for preventative and treatments for chronic illness. The newsletter also introduces new physicians and their specialties and upcoming events (seminars, workshops) to educate the community. The Heart Institute at SJMH-O has earned recognition as one of the best cardiovascular centers in the United States (Michigan Medical Report, 2010). According to the article, “Excellence is the Hallmark of Our Heart Program,” SJMH-O Heart...
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...have a better and secured future, in this direction life insurance services have its own value in terms of minimizing risks and uncertainties. Indian economy is developing and having huge middleclass, Societal Class and salaried persons. Their money value for current needs and future desires helps in generating the reason behind holding a policy. Insurance: in law and economics, is a form of risk management primarily used to hedge against the risk of a contingent loss. Insurance is defined as the equitable transfer of the risk of a loss, from one entity to another, in exchange for a premium, and can be thought of as a guaranteed and known small loss to prevent a large, possibly devastating loss. An insurer: is a company selling the insurance; an insured Policyholder: is the person or entity buying the insurance. The insurance rate: is a factor used to determine the amount to be charged for ascertain amount of insurance coverage, called the premium . | HEALTH INSURANCE The term Health Insurance is used to describe a form of insurance that pays for medical expenses. It is used more broadly to include insurance that covers disability or long-term nursing or custodial care needs. In simple words, if you are covered under Health Insurance, you pay some amount of premium every year to an insurance company and if you have an accident or if you have to undergo an operation or a surgery, the insurance company will pay for the medical expenses. HISTORY ...
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