...| 2014 | | Shahjalal Islami Bank Ltd. Shejoty Mahbub ID:09304014 Submitted to:Md. Tanvir Newaz Senior LecturerBRAC BUSINESS SCHOOL | [Assessing customer satisfaction of sjibl] | [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] | Table of Contents CHAPTER: ONE Introduction 1.1 Background of the report Banks are the key financial institutions that play a vital role in the country’s economy. All sorts of financial and economic activities revolve around the bank. Bank creates and control money-market and promotes formation of capital whereas the industry produces goods and commodities. In a developing country like Bangladesh, banking is a powerful medium to bring socio- economic changes. The bulk of country’s wealth is provided by three important sectors which are- Agriculture, Commerce and Industry. So the nourishment of these three sectors is only possible through satisfactory banking facility. It is a financial intermediary accepting deposits and granting loans offers the widest menu of services of any financial institution. They are the principal source of credit for millions of individuals and firms and for many units of government. Moreover, for small local business ranging from grocery shops to automobile...
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...American International University-Bangladesh (AIUB) INTERNSHIP REPORT ON Job Satisfaction Of Shahjalal Islami Bank Limited An Internship Report Presented to the Faculty of Business Administration in Partial Fulfillment of the Requirements for the Degree of Bachelor of Business Administration Supervised By Mr. Abdul Kader Nazmul Head, Dept. of Management & Assistant Professor, Faculty of Business Administration, AIUB Submitted By; Rahman Md. Shamiur ID 05-05462-1 Human Resource Management Date of Submission 11052009 Mr. R. Tareq Moudud (FCMA, ACS, ACMA (UK)) Director, Office of Placement & Alumni American International University-Bangladesh Subject Submission of Internship Report. Dear Sir, With a great pleasure I have submitted the report on the “Job satisfaction of Shajalal Islami Bank Limited (SJIBL)” which has been done as the main part of the requirement of the course under the supervision of Mr. A.K Nazmul. While doing my internship, I have the opportunity to meet all employees in the Branch. Almost each of the people I came across had been very helpful. However, should you need any clarification I will be obligated to provide with further explanation. Thank you Yours sincerely Rahman Md. Shamiur I.D 05-05462-1 Acknowledgement Definitely all praises be to Allah. So, first of all, I express my deep gratitude to the Almighty Allah who created and nurture us in this transitory world. I also have to put my heartfelt...
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...development of our country. Shahjalal Islami Bank Ltd. is a financial institution that operates with the objective to implement and materialize the economic and financial principles of Islam in the banking area. The report will illustrate a basic reflection about the Shahjalal Islami Bank Ltd. The report will present the overall scenario of Shahjalal Islami Bank Ltd. The report will cover the information of the bank, present condition of the bank in private banking sector, market share, and various products schemes of SJBL, interest rate of the bank etc. The report will also include various activities done under general banking operation. The activities of dispatch, the procedures of account opening, procedures of inland remittance, received and payment of cash, dealings with customers and provide better customer services and others are explained in these report. 1.2. RATIONALE OF THE REPORT This report based on an internship program. SJIBL arranges internship program to gather practical knowledge about banking activities followed by SJIBL for university students as universities conducted with different organization after the completion of theoretical courses of program of Bachelor of Business Administration (BBA). Each intern must carry out a specific project which is assigned by the SJIBL. Consequently a report based on the projects is to be submitted to the authority of the SJIBL. I have selected Shahjalal Islami Bank Ltd for my internship and since then I have started...
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...Executive Summary The banking system plays a vital role in underpinning the economic development of a country. In the backdrop of Financial Sector Reform Policy streamlining the country’s economy, Shahjalal Islami Bank Limited (SJIBL) has achieved great success in all areas of operations with ultimate objective of improving the socio-economic development of the country. This study attempts to evaluate job satisfaction of bank officers of the SJIBL. It focuses on the relative importance of job satisfaction factors and their impacts on the overall job satisfaction of officers. It also investigates the impacts of bank type, work experience, age, and sex differences on the attitudes toward job Satisfaction. The result shows that salary, efficiency in work, fringe supervision, and co-worker relation are the most important factors contributing to job satisfaction. The bank officers of SJIBL have higher levels of job satisfaction and they enjoy better facilities and supportive work environment. Work experience is found as the second most important factor affecting job satisfaction. Sex and age differences have relatively lower level of impact on it. The overall job satisfaction of the bank officers of the SJIBL is at the positive level. 1.0: Introduction With the opening up of the economy of Bangladesh, a dramatic change has been observed both in manufacturing and in service sectors. This has brought higher employment opportunities, increases in income level, and changes in consumption...
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...helps him or her to acquaint with the real life situation. As bank is one of the most important financial intermediaries. So I have selected Shahjalal Islami Bank Limited, which is one of the most leading banks of the new bank arena. 1.2 Objective of the Study There have two types of objective 1.2.1. The main objectives of the study are: • To find out the reality in the practical life. • To fulfill the requirement for the completion of BBA program. 1.2.2. The Secondary objectives of this report are: • To develop the practical knowledge by the practical orientation of work. • To build up the pillar of the career for near future. • To know about Shahjalal Islami Bank Limited (SJIBL) operational activities which is based on Islami Shariah. • To know about Human Resource Departments Practices of SJIBL. • To know distinguishing fractures between Islamic & Non-Islamic Bank. 1.3 Methodology of the Study Different data and information are required to meet the goal of this report. Those data and information were collected from various sources, such as, primary and secondary which is showed below: 1.3.1Primary Sources of Data: The primary data had been collected in various ways. The different sources were: • Face to face...
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...in our practical life only, then we come to know about the benefit of the theoretical knowledge. This report is on a study of the General Banking” of Shahjalal Islami Bank Ltd. Uttara Branch. Sahajalal Islami Bank Limited is a private commercial bank, which is 6th Islamic Shariah based bank in Bangladesh. The Bank started its operation on 10th May 2001, during this period it could improve its image in the society as an Islamic Bank. Now it has 26 branches in Bangladesh. All branches are situated in the highly demanded areas. As a new bank, Shahjalal Islami Bank Limited has been competing with other private banks where all the banks are adopting different incentive programs to attract the customers. Accordingly, SJIBL is offering different type of deposit scheme bearing highest rate of return. Mudarabah Deposit Scheme, Monthly income scheme and Millionaire scheme, Double Benefit Scheme are the most popular offers that are completely new innovation in the banking sector and widely accepted by the clients. With crumble down of the world economy caused by nine eleven attack. It is observed that the competition becomes intensive in the globalization process. Our country has also participated in the race for its existence. Therefore, it becomes obvious for us to increase the field industrialization. SJIBL is playing a vital role in developing industry of the country and...
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...Introduction The main feature of bank is to conduct banking business with deposits and loan. The systems, vision and strategies differ in various types of banks. On the basis of these measures the overall banking system is classified in different sectors throughout the world. In our country, there are basically two types of banking system-commercial banking system and specialized banking system. Commercial sectors can be classified under four categorized -Nationalized Commercial Banks, Local Commercial Banks, and Foreign commercial and Islamic Banks. Though all these types banking system are same in mission of profit making but they differ in their applying strategies, purposes and visions. Here we studied on five banks selected from five types of banking system. We focused on the different types of loan they provide and deposits they receive, analyzed their performance on the basis of different ratios and statistical trends to make comparison among them. Objectives of the report Report writing based on information analysis is as a part of our B.B.A. program. Through report writing we are able to know the present situation of studied topic. The main objective of this study is to make comparisons among five types of banking system existing in our country. Other objectives may be identified as following: * To keep ourselves abreast of with current situations of the different banking systems. * To strengthen relation with banking environment. * To increase overall...
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...AN OVERVIEW OF FOREIGN EXCHANGE OPERATION (IMPORT PROCEDURE) OF FIRST SECURITY ISLAMI BANK LTD. & A COMPARATIVE ANALYSIS WITH OTHER BANKS by Taslima Akter ID# 0931048 An Internship Report Presented in Partial Fulfillment of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY, BANGLADESH May, 2013 Comparative study of Foreign Exchange Operations of FSIBL 1 AN OVERVIEW OF FOREIGN EXCHANGE OPERATION (IMPORT PROCEDURE) OF FIRST SECURITY ISLAMI BANK LTD. & A COMPARATIVE ANALYSIS WITH OTHER BANKS by Taslima Akter ID# 0931048 has been approved 9th May 2013 ______________________________ Abul Khair Jyote Lecturer, Marketing School of Business Independent University, Bangladesh Comparative study of Foreign Exchange Operations of FSIBL 2 Table of Contents Particulars Page No. Letter of Transmittal 01 Acknowledgement Executive Summary 02 04 Chapter-01 Introduction Overview of First Security Islami Bank Ltd Vision 06 07 08 Mission Strategies Financial Highlights Corporate Information 08 09 10 11 Board of Directors Products And Services Organizational Structure My job Responsibilities Branch Network 12 13 14 15 15 Findings Recommendations 15 16 Chapter-02 Introduction Background of the Report Scope of the Study: Objective of the Study Benefit of the report Limitations of the Study 17 17 18 18 19 19 Chapter-03 Literature Review 21 Chapter-04 Methodology 23 Chapter-5 Foreign Exchange (Import Procedure) Foreign Exchange...
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...Chapter-1 INTRODUCTION 1.1 Background of the Study The MBA Dissertation program is a required course for the students who are completing MBA from Stamford University Bangladesh. In our economy, there are mainly three types of schedule commercial banks are in operation. They are Nationalized Commercial Banks, Local Private Commercial Banks and Foreign Private Commercial Banks. All Bank has discovered a new horizon in the field of banking area, which offers different General Banking, Investments and Foreign Exchange banking system. Globalization of the world economy for goods and services makes foreign exchange necessary for almost every citizen across the country. So I have decided to study on the topic Comparative Analysis of Foreign Exchange Activities: A case study on some selected banking companies in Bangladesh”. 1.2 Objectives of the Study: The main objective of the study is to critical evaluation of Foreign exchange dealings of all Bank In order to attain the basic objective of the study, the following are the specific objectives: * To identify the various foreign exchange activities performed by Listed Banks. * To point out factors affecting the performance of foreign exchange dealings of the studied banks. * To identify the documents used in foreign exchange activities of the sample banks. * To analyze the trend of export, import and foreign remittance of the selected banks. * To suggest in order to improve the foreign exchange...
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...Journal of Islamic Banking and Finance Vol. 2, No. 1; March 2014 23 Islamic Banking Scenario of Bangladesh Salahuddin Yousuf1 Md. Ariful Islam2 Md. Rayhan Islam1 Abstract With an aim to explore the current Islamic banking scenario of Bangladesh, this study examines the key concepts of Islamic banking and its history in the world and in Bangladesh as well. This secondary data based research meets its objectives of reviewing relevant concepts, history and current performance of the Islamic banks of Bangladesh through both qualitative and quantitative approaches. From the establishment of first Islamic bank in 1983, this country has currently eight Islamic banks. Except one individual bank (ICBIBL), most of the Islamic banks show remarkable growth in their profitability in the last decade. One reason behind this consistent negative figure in profitability of this bank is the frequent change of ownership. But overall significant contribution of the Islamic banks in the banking industry is visible from the research. This paper provides up-to-date scenario of the Islamic banking in Bangladesh. Keywords: Islamic Banking, Riba, Performance, Banking Industry JEL-classification: E44 G10 G21 1. Introduction Islamic banking and finance is a creation of modern age. Capitalism argues, capital- one of the key factors of production, deserves fixed return whereas the entrepreneurs have to bear all the risks. The conflict of opinions with the Islamic values starts from this very...
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...Banking sector is indispensable part in a modern age and modern society. It always plays a vital role to the economic development of a country. In modern age of science and technology the banking sector all over the world has been undergoing a lot of changes due to deregulation, technological innovation and globalization. Basically bank take deposits from the customers against some interest/profit or loss sharing/payments and lend the money to the borrowers with a different interest/markup rate and time period. To ensure safety of the depositors fund there are various types of credit facility. Also bank must hold adequate fund to meet the daily needs of the clients. During the last six years, many new banks have emerged to satisfy the needs of the customers. They are continuously trying to attract people towards them by offering new types of products and services to face competition and fresh challenges thrown by their rival. Efforts are made to satisfy customers’ needs by providing superior value than their competitors. BANK ASIA is doing its business with a view to serve the best to the customers and clients with its 53 (fifty three)...
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...Background of the study 1. Background of the study 1.1 Introduction For Internship Report under the Department of Business Administration of International Islamic University Chittagong (IIUC) is an obligatory part for all students. The report includes the practical knowledge and information observed and obtained during the program. As an intern I was appointed to the Mercantile Bank Limited, A.K.Khan Branch. Mercantile Bank Limited is a specialized financial institution that performs most of the standard banking services and investment activities on the basis not only profit sharing but also social partnership. This study attempts to analyze the nature of modern banking activities and performance of Mercantile Bank Limited. All through the internship program, close observation was made on different banking activities of Mercantile Bank Limited. Its performance was reviewed and analyzed through the annual reports, and internal records of the bank. I have tried my best to use this opportunity to enrich my knowledge on banking system. After observing thoroughly, I have prepared this report on the basis of my findings and observation relating to the topic. In this situation I was assigned to prepare report on “A study on the Accounting Information System at Mercantile Bank Limited in Bangladesh”. 1.2 Objective of study General objective: * The prime objective of this report is to analyze the “A study on the Accounting Information System At Mercantile Bank Limited in Bangladesh”...
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