Hayley Goodfellow

Date of birth: 11/02/1998
Gender: Female
Marital status: Single
Ethnic origin: WHITE - British
Sexual orientation: Heterosexual
Religion or belief: Christianity

Education & Professional Qualifications

I studied at Kingston school for 3 years , for the next 2 more years we joined another school and become The Horizon Community College. I always got involved in extra activities outside of school, for example baseball, net ball and cheerleading. At school my goal was to become a famous actress, I was always rehearsing and practising my acting skills for upcoming shows. I took part in les miserable’s ,the main part in blood brothers and the main part in a horror show. At the Horizon Community College I have achieved the following :

• HOME ECOMONICS : CHILD DEVELOPMENT AT GRADE C • DRAMA AT GRADE D • ENGLISH AT GRADE D • MATHEMATICS AT GRACE C • PRINCIPLES OF SCIENCE AT GRADE PASS

• CHEMISTRY AND OUR EARTH AT GRADE MERIT • ENERGY AND OUR UNIVERSE AT GRADE MERIT • BIOLGY AND OUR ENVIRONMENT AT GRADE PASS • DEVELOP TECHNIQIE FOR PERFORMANCE AT A CREDIT VALUE OF 5 • REHEARSE AND PERFRORM AT A CREDIT VALUE OF 6 • SPORT AT A GRADE MERIT • SPEAKING , LISTENING AND COMMUNICATION AT GRADE PASS • WRITING AT GRADE PASS

I am very please of my outcome in school. However I think I could of worked on my English a little more. I want my GCSE English qualification so in Barnsley college I have took a GCSE English course to help me achieve this. I have achieved my level 2 health and social care at Barnsley College at grade MM. I am also currently studying level 3 health and social care at Barnsley college and working towards a MM. During this course I am working towards getting my first aid certificate , gcse science , gcse English and food safety.

Employment history

Dr Scooters

Employer address
UNIT 4
RACE STREET
BARNSLEY
S70 1BY

Job title Receptionist
Start date 04/2011
End date 04/2015

Reason for leaving
The reason for me sadly leaving DR Scooters is that I could get the hours I wanted.

Brief description of my duties and responsibilities

My main duties were meeting and greeting customers. I always show a friendly and polite manner to the customers. In order to deliver excellent customer service, I am friendly, smiley, sociable and welcoming to our customers at all times. No matter what the customers feedback is I always remain calm ,patient and polite. I always helped the customers in the best way I can even if it was to go out my way to help them. This ensured I always demonstrated a passionate commitment to the business.

My others duties were answering emails / phone calls, updating our website , ensuring the reception area is clean and tidy, taking bookings , ensuring that nothing goes out of stock , taking cash / card payments and carrying out instructions given by the manager . Most importantly I was the event organiser for Dr Scooters. This was very hard as I had to suit all our customers needs and wants during our events. I always ensured all the customers were happy with what I provided.

I loved working at DR Scooters as it is an industry I never saw myself working in. I have met lots of friends through working here. I never saw DR Scooters as a job I saw it as a part of my life. I always ensured I was dressed up to the standards.

Referee’s

1

Type of reference Previous Employer
Email gud1d@hotmail.co.uk
Title Mrs
Surname/Family name Goodfellow
First name Darren
Relationship Employer
Employer name Dr Scooters
Referee job title owner /manager

Address line 1 UNIT 4
Address line 2 RACE STREET
Town/City BARNSLEY
County/State SOUTH YORKSHIRE
Country United Kingdom
Postcode/Zip code S70 1BY

Telephone 07725545586

Can the referee be approached prior to interview? Yes

2

Type of reference Educational/Academic
Title Mr
Surname/Family name Greavson
First name Mark
Relationship tutor at college / course leader
Address line 1 Barnsley College
Address line 2 Church Street

Town/City Barnsley
County/State South Yorkshire
Country United Kingdom
Postcode/Zip code S70 2YW
Telephone 01226 216216

Can the referee be approached prior to interview? Yes

3

Type of reference Educational/Academic
Title Miss
Surname/Family name Karen
First name Franklin
Relationship Head of year at school
Address line 1 Horizon community College
Address line 2 Dodworth Road
Town/City Barnsley
County/State South Yorkshire
Country United Kingdom
Postcode/Zip code S70 6PD
Telephone 01226 704230

Can the referee be approached prior to interview? Yes

Supporting information I'm a kind, compassionate and have a genuine desire to care for people . I have experience in caring for elderly , babies, children and adolescences. I can show very good empathy and sympathy . I am Punctual, Reliable and hard working .I can work just as well either within a team or as an individual. I am a straight forward positive person with a friendly disposition and a good sense of humour. I try my best in every thing I do and work to the highest possible standards of work. I promise to always show an approachable attitude.

During school I have always had good attendance and time-keeping . I am a well mannered self motivated student who tries my best in everything I do. I am experienced in computer systems. I have also worked on graphic systems. I have experience in welcoming visitors, booking appointments, answering the phone, word processing letters and memos ,computer inputting, photocopying and filling.

For my work experience at school in 2013 I went to little ducklings nursery .Also during school times I also had voluntary work for a couple hours a day in the schools nursery. My duties and responsibilities were work shadowing ,planning activities and interacting with children.

I also have a full clear DBS check.

I have taken park in a placement at high stone mews care home working alongside registered nurses . I have been assisting with feeding , interacting with the service users and planning suitable activities for the service users , for example baking , assisting service users to the toilet, general patient care and ensuring patient comfort .
I have enjoyed the training and experience I have gained from health and social level 2 and placement and level 3 and placements.

Thank you for reading

Hayley Goodfellow