Personal Profile:
I am an independent individual who is very hard working and very enthusiastic also very confident as a person. I am always up for a challenge. I enjoy learning new skills and also enjoy working as a team as well as an individual. I am punctual, good at time keeping ,have good communication skills and a good telephone manner. I am a polite and friendly person and enjoy meeting new people. When I am put to task I am very eager to get it done on time. I am very good at working towards deadlines. I always like to be given a chance to prove myself what I am capable of.
Education:
King Edwards VII 2007-2011 * Maths –D * English –C * Science-D * History-A * French-D
Training
Source Sheffield
Dec –Mar 2012
In this training in learnt the following skills * Communication skills * Customer dealing fact to face * Phone communication * Money Handling
Apprenticeship
Mar-July 2012
Firth Park Library
I did a apprenticeship and learned the following skills * Cash Handling * Answering and receiving Phone calls * Opening and closing * Dealing with complaints * Customer dealing face to face * Working as a team * Working towards deadlines * House keeping
Shabana Indian takeaway
June 201-august 2011
A family business and learned the following * Answering and receiving phone calls * Taking orders * Team work * Cash handling * Opening and closing

Freemans call center
This role was to contact existing custormers in there home to offer PPI and i learned the following skills * Polite phone manner * working as a team * good communication skills on the phone * working towards targets * time control * Dealing with angry customers * Housekeeping duties * Self motivated * Reliable voice marketing august2013 i previously worked on Scottish power outbound service cold calling getting customers to move over to Scottish power skills in the job were * polite telephone manner * working towards targets on a daily basis * dealing with different types of customers * persuading customers giving features and benefits how we would benefit them * punctual * time keeping * motivated i also worked on T-Mobile selling addition lines to customers i also did floor walking helping new colleagues get to where they need to be and helping them hit targets also monitoring calls and making sure the call structure was right. My role in this was * listening to new colleagues * giving feedback on how to improve calls * verifying making sure the sale was correct * feedback to colleagues to help them improve * selling additional lines to existing customers * dealing with complaints * working towards to targets on a daily basis
Hobbies and interests
I like socializing with friends and I also like keeping fit and going to the gym. i enjoy going out with the family and spending time with my sisters.
References
References upon request