Talent
People and their talents are the ultimate foundations of organizational performance.
Intellectual capital is the collective brainpower or shared knowledge of a workforce that can be used to create value.
A knowledge worker’s mind is a crucial asset to employers and adds to the intellectual capital of an organization.

Commitment X Competency = Intellectual Capital

Technology
Tech IQ is a person’s ability to use technology to stay informed.
Telecommuting
Virtual Teams
Effective use of online resources
Databases
Job Searches
Recruiting
Social Media

Globalization
The worldwide interdependence of resource flows, product markets, and business competition that characterize our economy.

Ethics
Code of moral principles that set standards of conduct of what is good and right.

Ethical Expectations for modern businesses:
Integrity and ethical leadership at all levels
Sustainable development
Natural environment protection
Consumer protection
Human Rights

Diversity
Workforce diversity reflects differences with respect to gender, age, race, ethnicity, religion, sexual orientation, and able-bloodedness .
A diverse and multicultural workforce both challenges and offers opportunities to employers.

How diversity bias can occur in the workplace:
Prejudice
Discrimination
Glass ceiling effect

Careers
Organizations consist of three types of workers, sometimes referred to as a shamrock organization:
Permanent full time workers
Temporary part-time workers
Freelance or contract workers

Organization
A collection of people working together to achieve a common purpose
Organizations provide useful goods and/or services that return value to society and satisfy customer needs

Organizational Performance
“Value creation” is a very important notion for organizations
Value is created when an