...Preface The study attempts to evaluate the performance of the private life insurance companies of Bangladesh, mainly I highlight the delta life insurance company. Insurance is a technical device of risk management. Risk taking is the sixth function of marketing and marketing is an important insurance function. It is a total system of business activities designed to plan, price promote and distribute want satisfying products, services and ideas to target markets in order to achieve organizational objectives. In the United States about 87% of the business is service oriented. In our country about 65% business activities are service oriented. Development of Business depends on the degree of service provided by the companies. Retention of customer depends on the relationship and service of the companies. Customer Relationship management is the widely popular marketing term that has given tremendous impact among the modern customer. Delta Life insurance Co. Ltd. who is deals with insurance business has now turn into service oriented organization to meet the demand of the 21st century as the competition has got momentum. Insurance is one of the important sectors that are playing a vital role in the economic development of the country. An attempt has been made to discuss the whole topics in two distinctive sector- organization related matter and marketing strategy respectively. Insurance industry is one of the strategic sectors in the country Acknowledgement is due to Dr. Afjal Hossain...
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...technology [pic] Assignment on : Delta life insurance company Prepared for : Sarah Chowdhury Lecturer Faculty of School of Business Prepared by : Nayma Yashfi (09.01.02.002) Jannatul Ferdaush (09.01.02.037) Humayra Rashid (09.01.02.003) Md. Shamiul Islam (09.01.02.041) Afeef Mahmud (09.01.02.020) Md. Rabiul Ahmed (09.01.02.049) Fariha Tabassum (09.01.02.022) Kazi Tarikul Islam (09.01.02.026) Md.Kamrul Islam (09.01.02.034) Nafisa Tabassum (09.01.02.036) Table of content |Back ground of the insurance company | |Contingency | |Specific policy taken for that particular policy | |Key factors of that particular policy | |Various packages of that particular policy | |Limitation of the sum amount of the insurance for that particular policy | |Duration of insurance policy ...
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...IBAIS UNIVERSITY TERM PAPER ON Green Delta Insurance Company Submitted to:- Prof. Dr. SUJIT SAHA Dean Department of Business Administration IBAIS University Submitted By:- Innocent Group MD: Ishtiak Hossain ID 0102123936 MD:Omor Faruq ID 0102123929 Sajib Debnath ID 0102123922 Minara Akhter ID 01012123917 Program: B.B.A Date of Submission: 30 August, 2015 Letter of Transmittal Date: 30 August, 2015 Prof. Dr. SUJIT SAHA Dean Faculty of Business Administration IBAIS University Subject: Term paper on Green Delta Insurance Company. Dear Sir, With immense pleasure, I am submitting our report of “Green Delta Insurance Company Ltd.: An Evaluation.” which was assigned me as a part of my BBA Program. I have tried my level best to complete this report with the necessary information and suggested proposal that you were provide me as your best as well. I hope that the report will be completed as your expectations. Thank you Sincerely, …………………………….. On behalf of innocent group Department of Business Administration IBAIS University ...
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...Creating Your Dream Job Student’s Name Course Name and Number Instructor Institutional Affiliation Date Job Description Ideally, my dream job is being an airline manager of one of the most highly rated airlines in the world such as the Delta Airlines. An airline manager is basically responsible for carrying out discussions with the Airline personnel who often oversees design certification, test and turn up, installation, maintenance of airline equipments, as well as other activities involved in the company’s maintenance department. The manager assts in the development along with the implementation of procedures and practices, whilst making sure that all the operating goals are adequately met. In terms of the education or experience requirements, a successful candidate ought to possess a Bachelor’s degree in the field of management, with at least 2 years experience in a broad range of airline operations or any other related tasks. The skills required for the job include; excellent oral and writing skills, ability to multitask, advanced knowledge for data input along with record keeping, capacity to handle staff effectively and solve problems when they arise, and knowledge of more than one language. In review, the specific work elements for this job include assigning tasks to staff, keeping up-to-date with the airline’s technical operations, ensuring aircraft logs a along with maintenance records are as correct as possible...
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...Beyond the Business Case: New Approaches to IT Investment As IT becomes more closely tied to business objectives, successful investment must consider two dimensions: technology scope and strategic objectives. Jeanne W. Ross and Cynthia M. Beath When senior managers at United Parcel Service (UPS) first decided more than 15 years ago that package tracking had become a competitive necessity in the package-delivery industry, they discovered that developing the capability was not as simple as writing or buying a package-tracking application. The company needed to develop networks, databases and processing capacity before it could even begin to offer tracking services.1 At about the same time, Delta Air Lines began focusing essentially all its information-technology spending on rebuilding its airport systems and infrastructure, in part to address Y2K concerns. But shortly after Jan. 1, 2000, in what the CIO described as a “land rush,” line managers submitted requests for IT investments that totaled almost three times what Delta could allocate. Each request presented a business case that promised significant positive returns on investment. But combined, they far exceeded the ability of the IT unit to deliver.2 Such experiences are not unusual. In the last 15 years, a tidal wave of ITenabled initiatives, from business-process reengineering to enterpriseresource planning, has elevated the importance of investing strategically in IT. Jeanne W. Ross is principal research scientist...
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...Running head: INFORMATION SYSTEMS Information Systems for Decision-Making: CIS500 Patricia Peele Professor Eve Yeates, BS, MBA Strayer University October 13, 2011 Abstract Case study of “Revving Up Sales at Harley-Davidson”, pages 75-76 and “Delta Air Lines plays Catch-Up”, pages 77-79. This paper combines both case studies in one document, depicting business driven information systems used and strategic decision making from both well known businesses. Case Study 1 Chapter 2, Closing Case Two (Revving Up Sales at Harley-Davidson), pages 75-76 1. How does Talon help Harley-Davidson employees improve their decision-making capabilities? Talon is the information system that Harley-Davidson uses. It handles the inventory, vehicle registration, warranties and point-of-sale transactions for all Harley-Davidson dealerships. “The system checks dealers’ inventory, generates parts orders, and analyzes global organization information” (Phillips, 2009). Talon has been one of Harley-Davidson most successful informational systems used. Talon has provided Harley-Davidson employee the information needed to earn more revenue. Harley-Davidsons’ $50 million is more than 2 percent of its revenue and far above the manufacting industry average. “Talon gives Harley-Davidson managers’ a 360-degree view into enterprisewide information that supports strategic goal setting and decision making throughout all levels of the organization” (Phillips...
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...Natural Disasters and the Decisions That Follow Jeff Rommel's introduction to Florida could be described as trial by hurricane. Rommel took over Florida operations for Nationwide Insurance in 2004. Over a 2-month period that year, Florida experienced its worst hurricane season in history�four major hurricanes (Charley, Frances, Ivan, and Jeanne) slammed the state, causing an estimated $40 billion in damage. In the hurricanes' wake, Nationwide received more than 119,000 claims, collectively worth $850 million. Although dealing with those claims was difficult, even more difficult was Rommel's later decision to cancel approximately 40,000 homeowners' policies. Nationwide received a huge amount of media attention as a result, almost all negative. In reflecting on the decision, Rommel said, "Pulling out was a sound business decision. Was it good for the individual customer? No, I can't say it was. But the rationale was sound." Hurricanes aren't the only weapons in nature's arsenal, and the insurance industry is hardly the only industry affected by nature. Consider the airline industry. American Airlines has 80,000 employees, 4 of whom make decisions to cancel flights. One of them is Danny Burgin. When a weather system approaches, Burgin needs to consider a host of factors in deciding which flights to cancel and how to reroute affected passengers. He argues that of two major weather factors, winter snowstorms and summer thunderstorms, snowstorms are easier to handle because they are...
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...my audience that IF they choose to support a children’s charity, to support St Jude Children’s Research Hospital. Central Idea: Many charities are deserving of support, but St Jude is truly special. Everything they do for these children makes their lives and their family’s lives just a little bit easier. Pattern of Organization: Problem-Solution Introduction: Attention: How many of you here think that one day, you will choose to support a charity, whether through donating your money or volunteering your time? Reveal Topic: There are hundreds of deserving charities across the nation, but a really special one is St Jude Children’s Research Hospital. Credibility: If you remember from my introductory speech, I’m a member of Delta Delta Delta and our sorority nationally supports St Jude as our philanthropy. I have toured this hospital and have seen first-hand how incredible St Jude really is. Relate to the Audience: As college students, we don’t all necessarily have the means to donate to a charity like this, but there are many little things that you can do that will help more than you think. For example, the last Monday in September, Chili’s, who also is a huge contributor to St Jude, donates 100% of that days profit nationwide to the hospital. It’s as easy as going out to lunch or dinner. Preview: Today I’m going to share with you some information on pediatric cancer, what St Jude is and how they are setting the standard for children’s research hospitals (Connective:...
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... and his cousin, Benjamin Green. Mound Bayou is situated between Vicksburg, MS and Memphis,TN off Highway 61. Mound Bayou is 128 years old and it remains to be the oldest bastion of the black municipal government of the south. It was the first city to be established and governed by African Americans. As a result of its success, Theodore Roosevelt, the twenty-sixth President of the United States, called Mound Bayou “the Jewel of the Delta”. The treasured nickname has remained until present day. The land of Mound Bayou became a land of promise for African Americans. In that “promise” was self-help, racial pride, economic opportunity, and social...
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...OVERVIEW OF THE CASE In 2002 Delta airlines faced the unfortunate realization that the competition from low cost carriers like Southwest and JetBlue was becoming a serious problem. Even though Delta had been looking at this problem for a long period of time, the business model of Delta Airlines was organized by function and their solutions generally focused on individual aspects of the firm. For example, the marketing department provided marketing ideas, the customer service department offered customer related solutions etc. Delta realized that they did not have a comprehensive solution to dealing with the low cost carriers in the market. One of the simplest solutions proposed by Delta management was the idea that Delta could launch its own low cost subsidiary, however, looking at the rest of the airline industry, low cost subsidiaries seemed to be ideas that were either immediate failures or unsustainable over time. According to experts, they had “never seen a high-cost carrier transform itself into a low cost carrier”. With or without this option, Delta would have to find a solution to this problem. The airline industry in the United States is immense, with more than 620 million passengers and over $81 billion in fares in 2001 alone. Unfortunately, while immense in size, in terms of profit, the airline industry continued to perform below the average for other industries. Many investments made by the larger carriers were not profitable and the tragedy of 9/11 put more pressure...
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...industries or companies. This paper highlights some of those issues focusing on how other companies have implemented plans to handle those issues. The issues facing InterClean highlighted in this analysis are human resource philosophy, employee retention, mergers and acquisitions, human resources product handling and servicing. Benchmarking was conducted to evaluate how other companies had handled situations similar to those of Interclean. Outside companies evaluated for comparison come from the mortgage industry, pharmaceutical industry, oil industry, specialty eatery industry, technology industry, airlines industry, chemical industry, insurance industry, and home improvement retail industry. The companies evaluated in this paper were Guardian First Funding Group, Trinity-Chiesi Pharmaceuticals, BP Amoco, Starbucks, Google, Northwest Airlines and Delta Airlines, Rohm and Haas Company, Liberty Mutual Holding Company, Pepsico, and LOWE’s. Evaluation of these companies showed several concepts used in handling the issues and how the companies used these concepts. Situational Analysis Retaining Employees Guardian First Funding Group - Guardian First Funding Group (GFFG) is a mortgage company exclusively involved in the reverse mortgage business. They have been selling reverse mortgages for a little more than a year now. In this time, GFFG has grown to rank 15th in the industry, with expectations to reach the top 10 by the end of the first quarter, 2009. Comprised mainly of Loan...
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...They are connected by the underground trains. Ticketing/baggage claim runs between them as well. In case the trains are not operating passengers can use moving sidewalk that is also located at the underground level. Underground trains can be reached by escalators and moving sidewalks after the security checkpoints or around the gate 19 of the each concourse of the Domestic terminal. Domestic terminal serves such airlines as Alaska Airlines, American Airlines, Delta Air Lines, Frontier Airlines, Southwest Airlines, Spirit Airlines and United Airlines. Airport Lounges ATL airport offers passengers lounges, places to stay while waiting for the flight. Most of them are owned by the airlines that operate in the airport. There is a common use lounge - The Club at ATL. It provides services to the passenger of the international flights operated by British Airways and Lufthansa. American Airlines Admiral Club offers services at the Domestic terminal, while Delta Sky Club has lounges in both terminals. Airline Lounge Locations American Airlines - American Airlines Admiral Club (Concourse T across from gate...
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...and Environmentally Responsible (SER) Practices in China A Case Study November 2008 By: Sonali Rammohan Socially and Environmentally Responsible Supply Chains Program Global Supply Chain Management Forum Stanford Graduate School of Business Business Benefits to Hewlett-Packard Suppliers from Socially and Environmentally Responsible (SER) Practices in China Executive Summary In recent years, the electronics industry has made important improvements in social and environmental responsibility (SER) conformance among first-tier suppliers, due in part to the standardization of SER practices set forth in the Electronics Industry Code of Conduct (EICC). Hewlett-Packard (HP), the first company in the industry to implement a Supplier Code of Conduct, has taken a comprehensive approach Delta Electronics Delta Electronics by educating suppliers on how to achieve compliance, conducting individual audits and third-party joint audits, and emphasizing continuous improvement. This approach is being disseminated now to sub-tier suppliers, which should improve standards throughout HP’s supply chain. What should motivate suppliers to achieve full SER compliance? Are there business benefits to meeting and exceeding minimum standards? This paper explores the business case for SER by looking at the operations of three HP suppliers with significant operations in China — Flextronics, AU Optronics (AUO), and Delta Electronics. We conducted research with suppliers through in-person...
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...Outline Introduction 1. “Hedging” Defined 2. The Hedging Process 1. The Fuel Hedging Decision-making 2. Steps in the Hedging Process 3. Different types of Hedging Strategies 4. The Accounting Aspects of Hedging 5. Formula used in the Spot Pricing of Jet Fuel 3. Pros and Cons Arguments of Hedging Jet Fuel 4. Risk Factors that may affect the Hedging of Jet Fuel. 5. Conclusion 6. Data Analysis, Graphics and Tables 7. Bibliography Introduction The hedging of jet fuel by major airlines is the topic of this project. Hedging is considered by some as a form of insurance, similar to the kind you buy for your personal use (health, life, auto) or for your business (fire, flood, cargo). The process of hedging fuel and its derivatives is far more complicated than going out to buy a homeowner’s insurance policy, for example. We will address the different types of hedging strategies that can and are being implemented by some of the major global carriers and we will also take a look at those carriers who do not practice hedging at all. Hedging allows airlines to “insure” themselves against a negative event, such as a sharp rise in fuel prices due to a shortage in oil production. Hedging is simply a way that some airlines use to try and reduce the uncertainty and volatility of jet fuel prices. For example, if a major airline is currently generating a profit, they can try to protect that profit by hedging their fuel needs...
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...UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2010 or TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Commission File Number 001-5424 DELTA AIR LINES, INC. (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organization) Post Office Box 20706 Atlanta, Georgia (Address of principal executive offices) Securities registered pursuant to Section 12(b) of the Act: Title of each class Name of each exchange on which registered 58-0218548 (I.R.S. Employer Identification No.) 30320-6001 (Zip Code) Registrant’s telephone number, including area code: (404) 715-2600 Common Stock, par value $0.0001 per share New York Stock Exchange No Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes No Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No Indicate by check mark whether the...
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