...Demonstrative Communication Paper xcom/285 140 each para demonstrative communication. Demonstrative communication includes nonverbal unwritten communication. “Nonverbal communication can be defined as all types of communication that don’t involve the exchange of words”(Rogers & Steinfatt, 1999, p. 67) such as gestures, posture, facial expressions, and eye contact. Demonstrative communication can add believability to ones message if used properly when sending a message or can discredit a message and create confusion. 60 effective and ineffective demonstrative communication Demonstrative communication can be effective if it is used to reinforce the message one is trying to send. “A study taken found that 55 percent of the meaning people send is contained in facial expression” (Mehrabian & Weiner, 1967). For example, if a person is walking into an office for an interview walking tall, smiling, and having a firm handshake will make a good impression without even saying a work. If the next interviewee had bad posture, did not smile, and rolled their eyes the whole interview it is less likely they would get the job because of the message they are sending out using their body. 107 Eye contact can increase trust and sincerity when communicating a message. Eye contact is important for both the sender and the receiver of a message. For example, if a person cannot make a party and they have to tell their friend they cannot make it then looking them in the eye and saying sorry will...
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...As the new communications manager for International Gadgets, a goal has been set forthto most effectively and efficiently communicate information about a new product that theResearch and Development team believes will revolutionize the industry. The importance andrelevance of this product must be properly communicated to all employees and teams withinInternational Gadgets. The type of communication that should be used in a business environment should bebased on the objective that is trying to be achieved. When the goal is to communicate generalawareness to a large number of stakeholders, existing and established communication channelsare an effective choice. Communication channels that are commonly used in a businessenvironment are memos, letters, email, instant messages and text messages (Gerson, 2014). Inaddition to these commonly used methods of communication, reports, web sites, blogs,Powerpoint presentations and telephone or face to face communication are used. The Communication Team will collaborate to identify the best channels forcommunication to each of the intended audiences. The first communication amongst theCommunications Team will occur via email. This email will outline the product details,projected launch date and the goals that R&D has requested the team to accomplish. Once weekafter the email is sent, a brainstorming meeting will be held. In this meeting, the information andgoals will be identified communicated in more detail. Additionally, the team members...
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...Business Communication Homework: Script Product: Black&Decker dust buster I bet that all of you have done cleaning at some point of your life. And most of you own a vacuum cleaner. But aren’t you tired of those heavy and big machines that don’t even fit in small corners? It is a pain to drag them, right? It even takes a ton of space to store them. Well, today Home Depot brings to you the Black&Decker dust buster! The only dust buster that can make your life easier in any cleaning situation. It fiercely absorb small to medium-size particles, and even liquid (demo). Any spill can be easily cleaned without wasting an enormous number of paper towels. This dust buster is designed to be safe and comfortable to handle. Even children can use it! The dust buster is light and manageable, there is no electric danger for the little ones. If they want to pick up gello they can do it. The Black&Decker dust buster is able to reach the smallest places that you never thought it was even possible to vacuum. Use it to clean your cushions, your drawers, and your upper corners. Be creative! I own one myself and it has save me from cleaning nightmares. Last night I spilled a bag of raw rice on top of the stove. It would have taken me some time to picking up the rice with my hands, and not to mention that I would spill more rice in the floor creating more mess. So, I used the dust buster in my burner and it liberated me from the tedious cleaning (demo). Plus, cleaning the vacuum...
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... Communication is important to every business and need people with good communication skills. For this paper the two forms of communication that I have chosen are: Interoperational and Personal. In order to tackle business communication problems it’s very essential to follow a well drafted communication process. The communication process steps involved for my two forms of communication are: Sensing a communication need: The need for communication here is for Conveying the Yearly Sales Budget, Sales Target and Project Plans and Training team members. The purpose of these communications is to discuss the annual budget and set targets for the sales and information technology and to train my team members with this new reporting tool and share my knowledge with them. Defining the situation: The presenter of the interoperational communication is our director and the main goal is to help the project managers in laying down the budgets for each project to fall within the targeted budget and thus help them to understand the number of projects to be initiated or undertaken the whole year. The best choice of communication under this situation is using the PowerPoint slides with visuals supporting the speech and contents in the slides. The second form of communication which is a personal communication will be presented by me and it is an informal communication to help the audience to create reports required by the business and analyze the data. The best communication under...
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...Running head: ETHICAL ISSUES IN MANAGEMENT PAPER Ethical Issues in Management Paper Carl Meyer University of Phoenix Ethical Issues in Management Paper First let’s explore the current moral and ethical issues involving managers pertaining to disciplinary actions within their organization. Secondly let’s explain how the relationship between social issues and ethical responsible management practices which pertain to discipline. Lastly, provide a workplace example of an ethical dilemma pertaining to discipline. Also what legal aspects did management face during this dilemma and what legalities governed or should have governed the decision. First and foremost discipline is one of the major issues faced by managers regarding ethics, morals, and values. Managers must conduct themselves with the utmost diplomacy when dealing with disciplinary actions toward employees. Respect is a two way street and must be adhered to by both management and employees. Nothing is worst than a manager who says one thing but their actions tell a whole other story. Hypocritical managers lose respect from their employees. Managers who have certain attributes like honesty, integrity, and trust are taken more seriously when it comes to disciplinary actions. When dealing with discipline managers should also adhere to acceptable moral and ethical values of our society. Unfortunately not all managers in leadership positions exhibit the same value system of higher standards. Personally let’s go on the...
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...International Statistical Institute, 56th Session, 2007: Josefina V. Almeda Teaching Civic Welfare Training Service in the School of Statistics Almeda, Josefina V. School of Statistics University of the Philippines Diliman Magsaysay Avenue, Diliman, Quezon City, 1101 Philippines jcvalmeda@yahoo.com Civic Welfare Training Service (CWTS) is one of the three program components of the National Service Training Program (NSTP) established under Republic Act 9163. CWTS covers programs or activities that will add improvement to the common wellbeing for members of the community or its facilities. It aims to instill among the students: citizenship, volunteerism, and career exploration and development. All students of the University of the Philippines need to complete two semesters of CWTS as a requirement for graduation if the student selected this as his or her choice of NSTP component. The teacher has to inculcate to the students that, being scholars of the country, they have to volunteer their service not only to the people but also to the country. This is to show appreciation for the people’s support for their quality tertiary education. Thus, there is integration of civic and social values in the course. What makes teaching CWTS challenging and exciting is that the teacher incorporates statistics in the volunteer work that the students will do. Hence, the teacher prepares the students to do statistical work needed by the public and makes them aware of the different paths they can...
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...Entry Level Advertiser – Albert Advertising and Marketing Agency Columbus, Ohio May 2013 - Present Responsible for launching new products of clients by using different media campaigns to garner attention of new customers and maintain old ones Develop innovative strategies for effective campaigning of client services to promote marketing on all forms of media Arrange product demos and explain how to use products to customers by conducting free demo sessions for client's products Write captions and descriptions for promoting clients' services and advertising it for the local weekly newspaper Utilize customer suggestions to improve overall advertising performance for the firm and introduce creative ideas for promotions Monitior campaign success as well as maintain reports to predict future strategies Advertising Intern – Wilks Broadcasting Media Solutions Cleveland, Ohio February 2010 – March 2013 Attended phone calls of clients and gave them information about available advertisement packages at the firm Prepared and maintained contracts, appointment schedules, records, reports and other filing documentation Contributed to give reviews on promotional...
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...Symbiosis® Center for Management and Human Resource Development (SCMHRD) Mahindra Holidays and Resorts Hospitality Industry 2011G31, Sandeep Karnawat, EXMBA 2011-14 Service Marketing Assignment -1 September 24, 2012 Contents Company 3 Domain Expertise 3 Mission 3 Vision 4 Business Model 4 7Ps of Service Marketing 5 Product 6 Place 7 Price 8 Promotion 8 People 9 Physical Evidence 10 Process 12 GAP Model of Service Quality 13 Customer Gap 13 Provider Gap 1, the Listening Gap 14 Provider Gap 2, the Service Design and Standards Gap 15 Provider Gap 3, the Service Performance Gap 16 Provider Gap 4, the Communication Gap 17 Bibliography 19 Company Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra Group and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast growing customer base of over 147,000 members and 40 beautiful resorts at some of the most exotic locations in India and abroad. Domain Expertise Over the last decade, MHRIL has established itself as a market leader in the family holiday business. The company has followed a two pronged strategy – rapidly increasing its bouquet of resorts to provide more variety in holidaying options and enhancing its service levels to its members to provide delight at every point of interaction. All...
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... SCHEME FOR POST GRADUATE DIPLOMA IN COMPUTER APPLICATIONS (PGDCA) (Effective From July 2011 Session) SEMESTER -I Subject Code Subject Name Scheme L 1PGDCA1 1PGDCA2 1PGDCA3 1PGDCA4(A) 1PGDCA4(B) Fundamentals of Computers & Information Technology Introduction to Operating Systems (Dos, Windows, Linux) PC Packages Elective - 1 Foxpro MS-Access 4 4 1 3 T P Theory Paper 80 80 Internal Evaluation 20 20 Practical Exams Total Marks 100 100 4 4 1 3 3 80 80 20 20 25 25 125 125 Semester Total 450 (*L-Lecture, T-Tutorial, P-Practical) SEMESTER –II Subject Code Subject Name Scheme L 2PGDCA1 2PGDCA2 2PGDCA3 2PGDCA4(A) 2PGDCA4(B) 2PGDCA5 System Analysis and Design Programming with Visual Basic.NET Internet & E-Commerce Elective - 2 OOPs & Programming with C++ Financial Accounting with Tally Project Work 4 4 4 4 T 1 P 3 3 3 Theory Paper 80 80 80 80 Internal Evaluation 20 20 20 20 Practical Exams Total Marks 100 125 100 125 25 1 25 4 100 Semester Total 550 General Instructions: 1. For passing the subject examination minimum 40% marks must be separately scored in Theory Paper, Practical Exams and Internal Evaluation in the subject. 2. For passing the semester, minimum aggregate marks must be 45% in the semester. Course : PGDCA Sub Code : 1PGDCA1 Semester: I Subject Name : Fundamentals of Computers & Information Technology Workshops Total Hours Field Visits Practical’s UNIT–I Brief History of Development of Computers...
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...Hi Patchin Here are some of my most recent accomplishment. Treasury solutions deals I sourced and closed: 1. I recently closed a treasury deal that included CashPro for Great Western Metal. My excellent CashPro demonstrating skills lead to this win. Houston's Market Executive contacted me because she felt the client didn’t understand CashPro and didn't want to change banks because of the online portal. I was able to set up an appointment with the client for the purpose of demonstrating the system. The CashPro demo made the client feel more comfortable and confident about changing banks and implementing the online solution. 2. I received National Recognition for closing a 6MM card opportunity for Tolunay Wong Engineers. Tolunay-Wong...
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...BEIT 337 Business Education Professional Development Paper (40 Points) Reflection Paper and Lesson Plan Information technology and web design are key components of middle and high school business curriculum. In this assignment, you will reflect on your own learning experience in BEIT 337 and design two lesson plan outlines. The assignment is due Friday May 8 11:59 PM. Requirements 1. Complete the following reading assignments a. In preparation for your business teaching career, familiarize yourself with Indiana Department of Education (IDoE) Academic Standards Course Framework for (1) Information Communication and Technology and (2) Web Design. b. While your knowledge of information technology and web design is key, you also need to know how to teach them. This NBEA Yearbook chapter covers information and web technologies teaching strategies and practical tips 2. Reflect on your own spreadsheet, database, HTML, and web design learning experience in this class (e.g., concepts and skills that were easy or challenging to you; instructional and learning activities as well as study / work habits that were most helpful to you). Prepare a two-page, double-spaced reflection paper. 3. Create two lesson plan outlines. Select one IDoE academic standard on spreadsheet (e.g., ICT-3.4) or database (e.g., ICT-5.1) software and one academic standard on web design (e.g., WD-2.6). Design a lesson plan for each standard. You must reference instructional...
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...CONTENTS THE EPISODE OF THE LANDLADY'S DAUGHTER THE EPISODE OF THE FINANCIAL NAPOLEON THE EPISODE OF THE THEATRICAL VENTURE THE EPISODE OF THE LIVE WEEKLY THE DIVERTING EPISODE OF THE EXILED MONARCH THE EPISODE OF THE HIRED PAST THE EPISODE OF THE LANDLADY'S DAUGHTER First of a Series of Six Stories [First published in _Pictorial Review_, May 1916] When a seed-merchant of cautious disposition and an eye to the main chance receives from an eminent firm of jam-manufacturers an extremely large order for clover-seed, his emotions are mixed. Joy may be said to predominate, but with the joy comes also uncertainty. Are these people, he asks himself, proposing to set up as farmers of a large scale, or do Page 1 This page was created using BCL ALLPDF demo software. To purchase, go to http://www.bcltechnologies.com/allpdf/ a man of means they merely want the seed to give verisimilitude to their otherwise bald and unconvincing raspberry jam? On the solution of this problem depends the important matter of price, for, obviously, you can charge a fraudulent jam disseminator in a manner which an honest farmer would resent. This was the problem which was furrowing the brow of Mr. Julian Fineberg, of Bury St. Edwards, one sunny morning when Roland Bleke knocked at his door; and such was its difficulty that only at the nineteenth knock did Mr. Fineberg raise his head. "Come in--that dashed woodpecker out there!" he shouted, for it was his habit to express himself with a generous strength towards...
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...cross the line to become deceitful?” (Humphreys, 2009) Which business risk represents the greatest threat to shareholder value: Natural disasters? Product defects? Piracy? Patent infringement? Lack of ethical boundaries? (Rudin, A. 2010) The World-Class Bull case study explores the ethical boundaries and challenges that a company will face when it is discovered that one of their top salesman, Chris Knox, takes on the challenge to land a big account. Using the CEO’s personal love of livestock the salesman develops a person relationship and eventually closes the sale. Ethical issues arise when the tactics used by the salesman are revealed in an email sent by the VP of sales, Jeremy Silva, celebrating the success of landing the account. This paper explores and describes how to identify risk factors for ethics problems, and how once identified determining steps to mitigate that risk. Employee actions should be conducted with honesty, full disclosure and the upholding of confidentiality. While the actions of Chris Knox in the World-Class Bull Case may be deemed to have crossed the line the mitigation of his actions should have been handled differently. The responsibility of this “could have crossed the line” behavior lies with management, specifically the sales manager and secondarily the organizations lack of proper ethics training. Building relationships and friendships with potential and current customers is all part of being a salesman. The question in this case is whether...
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...Marketing Objectives The marketing objective of ERRM Innovative Technology is to be established as an expert in the industry providing ECO-Friendly products, helping and educating companies along the way to save money and the environment at the same time. Our product ‘REP v.1’ is ready to be marketed into the government and corporate sectors now and ERRM Innovative Technology believes that ‘REP v.1’ has to be the very first of its kind to be launched. In order to achieve this objective, ERRM Innovative Technology has to showcase ‘REP v.1’ to be effective in recycling all types of the commonly used A4 size paper and highlighting great cost savings and social responsibilities as key points to achieving the marketing objectives. Objective 1: Use of ‘REP v.1’ in at least 2 government ministry by December 2010 In order to relay the ECO-Friendly message to the public and end users, there is no better place to start than with government sector. The usage of ‘REP v.1’ in government offices will pass a very strong intent and message to corporate to follow suit and go the ECO-Friendly path. In con-junction with selling the product to the government, ERRM can make use of the good opportunity to tie up with ministries like Ministry Of Environment; collaboration with the government will only increase the company and products credibility, in turn giving consumer confidence. ERRM can also tag on with ‘The Singapore Green Plan 2012’ (refer to reference Annex A), an initiative by MEWR ‘Ministry...
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...to find ways to boost performance and improve the users experience without increasing costs. The best opportunity for Dell Services to do these things and to maintain and grow the product marketability is to do a complete revamp of the web application framework and present the newly vamped application to existing and potential clients. According to Spetz 2009, having an Electronic medical record (EMR) systems offers substantial opportunities to organize and manage clinical data in ways that can potentially improve preventive health care, the management of chronic illness, and the financial health of the Hospital. The benefits are faster chart coding, which means faster payment for services to savings in personnel, transcription and paper costs; and efficiency gains that allowed providers to see more patients. While many hospitals are turning to EMR’s like McKesson, monitoring the health and flow of these systems is also a crucial task. Often healthcare organizations do not consider the importance of continuous real-time data captures as a tool to analyze system performance until after the EMR is implemented. This gives Dell Services many...
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