...OCM 1.6 - Deployment of an EC Site By Anusha Avutapalli Deployment may refer to: •Deployment flowchart, a process mapping tool used to articulate the steps and stakeholders of a given process . •System deployment, transforming a mechanical, electrical, or computer system from a packaged form to an operational state. •Software deployment, all of the activities that make a software system available for use. Deployment flowchart A deployment flowchart (sometimes referred to as a "cross functional flowchart") is a business process mapping tool used to articulate the steps and stakeholders of a given process. "Deployment flowcharts consist of a sequence of activity steps and also the interactions between individuals or groups." Each participant in the process is displayed on the map (which is constructed as a matrix) - tasks/activity are then articulated in sequence under the column corresponding to that stakeholder. As deployment flowcharts highlight the relationships between stakeholders in addition to the process flow they are especially useful in highlighting areas of inefficiency, duplication or unnecessary processing. Often utilized within Six sigma activity, completed flowcharts are commonly used to examine the interfaces between “participants” which are typically causes for delays and other associated issues. Deployment flowcharts are useful for determining who within an organization is required to implement a process and...
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...improper software technique and you could add unnecessary time to the deployment and development vitality of the implemented software. By additional time to the software life course will exponentially add to your costs and most likely halt you from achieving the development within a timely manner. I recognize not all project management is allowed to choose the software lifecycle that will be implemented on all developments. Businesses possibly invested primarily in the software and advancements utilized to deploy their software. In this paper, a contradictory view of SDLC process is describe, it is based on development, distinguishing classifications and then characteristics are revealed. In the very early stages of computing, software development was produced by many individuals, each having their own protocols to follow. Majority of the time, the deployment process was a form of “programing language then repair”, Such the technical writer conducts a form of commands and then probes it to get results. Software expanded exponentially more difficult and meticulously rested on computers for most of their computing, including expenses and labor, this attributed to a more formal way of programming. The main basis in software is understood, constructed, perpetuated and is professionally acronym labeled as Software Development / Life Cycle (SDLC). Software development selection is a strategy by which software deployment techniques are efficiently selected and dependent on qualifications...
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...more secure architecture overall. An evaluation of your current processes will determine how to proceed in your security practices. This includes identifying how closely your company adheres to these best practices: Awareness & Training, Assessment & Audit, Development & Quality Assurance, Compliance, Vulnerability response, Metrics & Accountability, and Operational security. To determine how to implement the Security Software Development Life Cycle, there are roughly (depending on scope) 6 phases: Requirements Gathering, Design, Coding, Testing, Deployment, and Maintenance & Retirement. Requirements includes setting up security requirements, phase gates, and risk assessments. Design includes security considerations for design requirements, architecture & design reviews, and threat modeling. Coding includes static analysis performance and coding best practices. Testing includes fuzzing and vulnerability assessments. Deployment includes server and network configuration reviews. And maintenance & retirement includes changes, enhancements, and sunsetting of software. #2 Best practices In order to meet the demands of a challenging development environment, there are a number of best practices that will help you maintain an edge in the software market. The first is brand protection. Security breaches will most certainly instill uneasiness amongst a customer base. A high level of environment recognition and client reassurances will be necessary to protect brand loyalty. Secondly...
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...This is a deployment flow chart of the case study of Lilly Walden presented by Jamie Mills “The clinical microsystem is the place where patients, families, and caregivers meet. It is the lotus of value creation in healthcare.”(Nelson, Batalden, et.al, 2011) Lilly Walden describes herself as an active, athletic, and healthy woman. In her mid-forties she continues to run 2–3 miles 5 days per week. Lilly is married with three children and is employed by the local school district as a speech therapist. Lilly describes herself as health-conscious. Her diet is balanced, and she is a nonsmoker and drinks wine on rare social occasions. Lilly has a history of asthma, triggered by environmental changes, and it typically requires antibiotic therapy for bronchial infections 2–3 times per year. This presentation will review the following: 1. Priority care needs of the patient at the center of the case study 2. Priority care needs of the family care providers 3. The disruption that this acute illness has caused for the patient, family members, and clinical microsystem 4. The experiential features of acuity 5. The elements that the clinical microsystem 6. Potential barriers to providing care 7. The communication strategies that were used in the delivery of care 8. Well-defined (but flexible) roles within the clinical microsystem 9. Potential strategies for unexpected changes 10. The Deployment Flowchart Priority care needs of the patient require the organization to take...
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...Intl. Trans. in Op. Res. 17 (2010) 85–102 DOI: 10.1111/j.1475-3995.2009.00718.x INTERNATIONAL TRANSACTIONS IN OPERATIONAL RESEARCH Integrating customer’s preferences in the QFD planning process using a combined benchmarking and imprecise goal programming model Mohamed Sadok Cherif a, Habib Chabchoubb and Belaı¨ d Aounic a Institut Supe´rieur d’Informatique et de Mathe´matiques, Universite´ de Monastir, B.P. 223, C.P. 5000, Monastir, Tunisia, b Institut Supe´rieur de Gestion Industrielle, Universite´ de Sfax, B.P. 954, C.P. 3018, Sfax, Tunisia, c Decision Aid Research Group, School of Commerce and Administration, Faculty of Management, Laurentian University, Sudbury, Ontario, Canada P3E2C6 E-mail: baouni@laurentian.ca Received 15 October 2008; received in revised form 29 March 2009; accepted 9 April 2009 Abstract Quality function deployment (QFD) is a customer-oriented design tool for developing new or improved products to achieve higher customer satisfaction by integrating various functions of an organization. The engineering characteristics (ECs) affecting the product performances are designed to match the customer attributes (CAs). However, from the viewpoint of the QFD team, product design processes are performed in imprecise environments, and more than one factor must be taken into account in determining the target levels of ECs, especially the limited resources and increased market competition. This paper presents an imprecise goal programming (GP) approach to...
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...Breakthrough Gold Essay Each of the following tools helps identify who our customers are and what product or services they value. • Voice of the Customer (VoC) • The Kano Model • Lean Consumption Mapping • Quality Function Deployment The tools allow us to see through the eyes of the customer. In our environment the ultimate customer is the patient, however, we are also internal customers to each other, physicians, nurses and other organizational departments within HHC. The application of the VoC help us understand how our customers define value. This tool allows us to get feedback regarding what they expect their experience to be in their interaction with us. The feedback can be collected through focus groups, individual interviews, surveys etc. A VoC table is created to further understand the customer’s wants and their expectations regarding what they consider value from the services provided at HHC. The VoC table helps reveal the experience the customer wants when using our services. About the Person |VoC |I/E |Who |I/E |What |I/E |Where |I/E |When |I/E |Why |Who | | | | | | | | | | | | | | | | Additional data and information is also obtained by visiting the Gemba to further understand and see the waste in the process and the effect on the customer/patient. The Kano Model provides another method to understanding what our customers value. It forces us to ask; what are the basic services expected but unspoken. For example: upon being admitted to...
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...Industry: A Hotel Case Study Kioumars Paryani, Lawrence TechnoLogicaL UniversiTy ali masoudi, azad UniversiTy, soUTh Branch of Tehran ElizabEth a. CudnEy, MissoUri UniversiTy of science and TechnoLogy © 2010, asQ Quality function deployment (QFD) is a methodology for capturing and translating the voice of the customer (VOC) into engineering characteristics of products or services. In addition, the process prioritizes and deploys these customer-driven characteristics throughout the product or service development to meet the VOC (that is, customer needs, wants, and expectations). QFD determines effective development targets for the prioritized product and service characteristics. The QFD process has been used and documented extensively in product development. The service industry, however, lacks in the application of this process. The purpose of this paper is to show practitioners and researchers how this process, in its entirety, can be used as a planning process to link customer requirements and service characteristics in the hospitality industry. A case study was developed focusing on a specific hotel to illustrate the application of the QFD process in a five-star hotel. Key words: four-phase QFD, hospitality industry, quality function deployment, service, SERVQUAL, total quality management INTRODUCTION The service industry exhibits distinct features that are not shared in the manufacturing industry. Many service organizations are profit-earning business enterprises such...
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...Quality Function Deployment of Custom Orientation Stabilization Integrated Systems September 23, 2012 Scott Jaster ENM5100 Quality Engineering Florida Institute of Technology ABSTRACT The purpose of this paper is to present a description of the Quality Function Deployment (QFD) process with respect to the development of an alternative means of multi-axis orientation stabilization. The intention is to discuss the quality control process of choosing the "best" components for the system, and meeting customer requirements before, during, and after product delivery. There will be an exploration of the Quality Function Deployment (QFD) process that pertains to the systems integration design, manufacture, and delivery process, from the user’s ultimate perspective. The interactions of the various components must be defined by the desired specifications, modeled, and analyzed to produce the optimal setup that meets the respective performance requirements of the user, while following along with the QFD process strategy. The focus will be on the House Of Quality (HOQ), described within. A related discussion will be the determination of the viability and functionality of designing a system capable of efficiently counteracting axial orientation wobbling; but this is the byproduct of the properly employed functional Quality process. Ultimately, the discussed Quality process allows the user to efficiently and subjectively determine the best engineering trade-offs related...
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...1. Includes boot Files and image deployment tools. Answer: g. Windows Automated Installation Kit (AIK). 2. Enables you to install an operating system on a computer with no boot disk. Answer: d. preboot execution environment (PXE). 3. A Windows Server 2008 role. Answer: h. Windows Deployment Services (WDS). 4. Command line program that can capture an entire operating system installation to a single file. Answer: a. ImageX.exe 5. Contains answers to questions asked during an operating system installation. Answer: f. unattend file 6. Provides boot disks with network and 32-bit driver support. Answer: Windows PE (Preinstallation Environment) 2.1. 7. Performs agentless inventories of computer hardware. Answer: b. Microsoft Assessment and Planning Solution Accelerator (MAP). 8. Creates and modifies answer files. Answer: j. Windows System Image Manager (Windows SIM). 9. Command line-based Windows Server 2008 installation. Answer: e. Server Core. 10. The system where you create an image file. Answer: c. master computer. MULTIPLE CHOICES 1. Which of the following services does a Windows Deployment Services client computer use to locate a WDS server? a. DHCP b. DNS c. Active Directory d. WINS Answer: a. DHCP 2. Which of the following programs can you use to remove the machine-specific settings from a Windows computer prior to creating an image file? a. ImageX.exe b. Sysprep.exe c. Windows Deployment Services d. Windows SIM Answer:...
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...Lesson 1 Deploying an Application Server Knowledge Assessment Fill in the Blank Complete the following sentences by writing the correct word or words in the blanks provided. 1. The storage area networking technology supported by Windows Server 2008 as a lower cost alternative to Fibre Channel is called Internet Small Computer System Interface_(iSCSI). 2. The only server roles discussed in this lesson that are not included with the Windows Server 2008 product are __________ and __________. 3. DHCP and DNS are known as _Infrastructure_ services. 4. To create a searchable catalog of Web services on your network, you would install the Universal Description, Discovery, and Integration (UDDI) role. 5. To create Websites that people can use to collaborate on documents and tasks, you must install the sharepoint role. 6. The feature that enhances fault tolerance by providing multiple data paths to a single server storage device is called __Multipath I/O (MPIO) ___. 7. The Windows Server 2008 file server element that conserves disk space by eliminating duplicate copies of files is called __Single Instance Store (SIS)_. 8. The Application Server role is essentially a superset of the __Web Server (IIS)________ role. 9. To implement Windows Vista desktop themes on a Windows Server 2008 computer, you must install the __Desktop Experience_ feature. 10. The type of activation recommended by Microsoft for medium to large networks with volume licensing agreements...
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...Server Roles There are two types of computers- Servers and Clients The roles provided by the Add Roles Wizard fall into three basic categories: Directory Services, Infrastructure Services, and Applications Services. AD Federation Services- Creates a single sign-on environment with trust relationships between networks. Directory services- Store, organize, and supply information about a network. Infrastructure Services – Provide support services for network clients Application Services- provide communications services, operating environments, or programming interfaces for specific applications The number of roles supported is dependent upon hardware configurations File Services Role -File Server Resource Manager (FSRM)-enables management of storage such as disk quotas, types of files stored on a volume, and generate reports -Single Instance Store (SIS) –Conserves disk space by creating a single master copy of duplicate files. Terminal Service role When a client runs an app on the TS it is using the resources of the TS not the client. Terminal Server- supports installed apps TS licensing- Manages client Access Licensing. TS session Broker- Manages connections to multiple terminal servers by session. TS Gateway- Allows access to TS from the internet using Http TS Web Access- Allows access to TS using a web-based Client. Application Server Roles When the application services role is installed .NET Framework 3.0 feature is also installed. Windows process Activation...
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...Service Operation Management Ashim Abhinav Ekka Assignment 14133 HOUSE OF QUALITY House of Quality is a diagram, resembling a house used for defining the relationship between customer desires and the firm/product capabilities. It is a part of the Quality Function Deployment (QFD) and it utilizes a planning matrix to relate what the customer wants to how a firm (that produces the products) is going to meet those wants. It looks like a House with a "correlation matrix" as its roof, customer wants versus product features as the main part, competitor evaluation as the porch etc. It is based on "the belief that products should be designed to reflect customers' desires and tastes”. It also is reported to increase cross functional integration within organizations using it, especially between marketing, engineering and manufacturing. QFD is a tool for translating customer requirements into company requirements and identifying features or capabilities required to become a best-in-class provider. Today, customers are demanding ever-more-challenging levels of quality. A customer lost due to poor quality may never return, and, even worse, may take several potential customers with it. For electronics manufacturing, in which M&As are routine and capital investment is increasing, a reasonable return on investment can be achieved only by being a superior supplier. One must understand the difference between value and price. With competition growing...
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...parameters or characteristics, which vary from product to product. For example, for a mechanical or electronic product these are performance, reliability, safety and appearance. For pharmaceutical products, parameters such as physical and chemical characteristics, medicinal effect, toxicity, taste and shelf life may be important. For a food product they will include taste, nutritional properties, texture, and shelf life and so on. "Time was when a man could order a pair of shoes directly from the cobbler. By measuring the foot himself and personally handling all aspects of manufacturing, the cobbler could assure the customer would be satisfied," lamented Dr. Yoji Akao, one of the founders of QFD, in his private lectures. Quality Function Deployment (QFD) was developed to bring this personal interface to modern manufacturing and business. In today's industrial society, where the growing distance between producers and users is a concern, QFD links the needs of the customer (end user) with design, development, engineering, manufacturing, and service functions. QFD is: 1. Understanding Customer Requirements 2. Quality Systems Thinking + Psychology + Knowledge/Epistemology 3. Maximizing Positive Quality That Adds Value 4. Comprehensive Quality System for Customer Satisfaction 5. Strategy to Stay Ahead of...
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...WELCOME TO LECTURE 6 Quality Function Deployment QFD House of Quality (HOQ) fgeorge@clemson.edu Lecture 6. Page 1 of 27 COURSE PERT CHART fgeorge@clemson.edu Lecture 6. Page 2 of 27 Where we are • • • • • We have seen how to define the problem We have seen how to decompose it We have seen how to be creative We have seen how to evaluate solutions Now how can we improve on existing products? - What does the CUSTOMER want? fgeorge@clemson.edu Lecture 6. Page 3 of 27 QFD:Definition QFD stands for Quality Function Deployment. Derived from six Chinese/ Japanese characters: 1. Hin shitsu: Qualities, features or attributes 2. Ki no: function 3. Ten kai: deployment QFD:- systematic way for developing products based on the needs of the customer. fgeorge@clemson.edu Lecture 6. Page 4 of 27 History of QFD Originally developed by Yoji Akao of Tokyo in 1966. First implemented at the Kobe Shipyard of Mitsubishi in 1972. Subsequently adopted by Toyota and other Japanese Firms. First QFD Training outside Japan at GM and Ford in 1972. Later by other companies around the world fgeorge@clemson.edu Lecture 6. Page 5 of 27 QFD : QUALITY FUNCTION DEVELOPMENT GOAL: •Recognize the correlations between the customer requirements and the product characteristics •Identify the product characteristics that affect specific customer requirements •Recognize the correlations within the engineering characteristics fgeorge@clemson.edu Lecture 6. Page 6 of 27 ...
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...Quality function deployment Quality function deployment (QFD) is a “method to transform user demands into design quality, to deploy the functions forming quality, and to deploy methods for achieving the design quality into subsystems and component parts, and ultimately to specific elements of the manufacturing process.”,as described by Dr. Yoji Akao, who originally developed QFD in Japan in 1966, when the author combined his work in quality assurance and quality control points with function deployment used in value engineering. QFD is designed to help planners focus on characteristics of a new or existing product or service from the viewpoints of market segments, company, or technology-development needs. The technique yields charts and matrices. QFD helps transform customer needs (the voice of the customer [VOC]) into engineering characteristics (and appropriate test methods) for a product or service, prioritizing each product or service characteristic while simultaneously setting development targets for product or service. Areas of application QFD is applied in a wide variety of services, consumer products, military needs , and emerging technology products. The technique is also used to identify and document competitive marketing strategies and tactics (see example QFD House of Quality for Enterprise Product Development, at right). QFD is considered a key practice of Design for Six Sigma (DFSS - as seen in the referenced roadmap). It is also included in the new ISO 9000:2000...
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