...growing consumer demand. Companies that attempted to make profit from rising consumer demand after the crash. How they attempted to make a profit after the crash and discuss any unethical practices. T-Mobile USA and AT&T provide mobile wireless communication services. The Companies offer wireless services including digital voice, messaging, and high-speed wireless data services, as well as phones and accessories. The companies serve customers throughout the United States. T-Mobile USA, Inc. is a global marketing-information-services firm, ranked the company highest among major wireless carriers for retail-store satisfaction four years consecutively and highest for wireless customer care for the past two years consecutively. Deutsche Telekom Case Study (2012) discusses that T-Mobile USA, Inc. which operates as the U.S. operating entity of T-Mobile International AG, the mobile-communications holding company and...
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...1/27/2016 DHL: Get rates: Results Express Logistics Mail Press Careers About Us English Contact Center Tools Country Profile DHL Global Content Search Go Express My DHL Express Shipping Tracking Rate Quote and Transit Time Options Enter Confirmation Shipment details From To Shipment Information Export Services Import Services Optional Services Small Business Solutions INDIANAPOLIS 46208 UNITED STATES (edit) QUITO 170201 ECUADOR (edit) Package Details 27 January, 2016 (edit) Resource Center Return to DHLUSA DHL estimated charges Help ***Standard Rates Online Discount EXPRESS WORLDWIDE ****Delivery Friday, January 29, 2016 by End of Day $116.51 $94.03 Ship now for Online Discount DHL Rate Estimate as of January 27, 2016, 09 : 43 pm Get another quote More information about your results: DHL estimated charges: These charges...
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...Women in Management at Deutshe Telekom 1. What do you think of this “quota” approach that Deutsche Telekom is pursuing? What benefits and drawbacks does such and approach have? “Quotas” are not recommended by many human resource experts. While quotas will help organizations become diverse quickly, they do so in a way that discriminates against employees – critics call this reverse discrimination. Quotas many times suggest that certain people need not apply. By actively saying that a set number of minorities will be put into a position can also create a backlash from applicants/existing employees who feel that their qualifications are not as important as their gender or color of their skin. Many experts prefer the use of hiring programs that favor minorities when all other qualifications are equal. 2. What issues might Deutsche Telekom face in recruiting female university graduates? How could they address these issues? Get students to think about how Deutsche Telekom would attract only female applicants. In US markets, advertisements for jobs cannot specify a gender. Such an ad would be seen as a violation of other applicant’s civil rights. Deutsche Telekom could send recruiters to female only universities or advertise in media oriented toward females. 3. What issues might the company face in introducing changes in work–family programs? Again, how could they address these issues? While some employees are appreciative of work-family programs, others might...
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...Francisco and Honolulu. The company grew quickly due to the high need for the documents to reach destination before sea containers arrive to expedite clearance process and in few years initiated service to Philippines, Japan, Singapore, Hong-Kong and Australia, in which by this DHL created international express door-to-door service in the Pacific Basin. Expansion continued as the company initiated service to Europe in 1974, Middle East in 1976, Latin America in 1977, Africa in 1978 also DHL was the first to bring the express air service to the Eastern community countries in 1983 and to China in 1986. DHL added express parcel delivery in 1979 as before this it was only for document business. In 2002 DHL became a fully owned subsidiary of Deutsche Post, which has a history going back to 1490. In 2003 rebranding started and for the strong brand of DHL worldwide, the group choose the name of DPDHL to brand its four divisions (Express; Global Forwarding, Freight; Supply Chain; Mail). DHL now reaches 120,000 destinations in 225 countries, total facilities amounting to 4,700, 72,000 vehicles; 285,000 employees, a base of 4.2 million customers, moving 1.8 billion shipments annually and 66 billion € yearly revenue for the whole group. With its ‘2015’ strategy, DP-DHL aims to be the provider, employer and investment of choice. DHL Express (DHLE) division simplified these goals to four pillars ‘profitable network’, ‘motivated people’, ‘loyal customers’ and ‘service quality’. These 4...
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...As we celebrate National Work and Family month, I'm wondering how increasing usage of ICT affects and will continue to impact today's working families. ICT at home: ICT permeates family life, especially for married couples with minor children, says a Pew Internet survey. ICT helps today's busy families stay connected with each other. Parents can check in with kids at all times to see where they are and what they are doing. Kids can easily reach parents if there is an emergency or a problem. However, ICT can also keep families apart. Imagine today's family gathered in the kitchen for dinner. Maybe the TV is on, a laptop on the kitchen counter and everyone has their phone with them. Mom and dad are keeping an eye on emails even though the work day is technically over. So this family is physically together, but they are not totally focused on and paying attention to each other. They are at least partially attentive to a ping or a beep indicating that there is a new text message, email or missed call. Maggie Jackson describes how ICT can make it difficult to focus, pay attention and connect with others in her book, Distracted: The Erosion of Attention and the Coming Dark Age. ICT at work: For many, work is no longer something we do at a certain time or place; work can be anytime, and anywhere. Technology blurs the boundaries between home and work and can negatively impact employees and their commitment to their organizations, as well as their partners, and children. A...
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...T-mobile was once before was in the process of getting acquired by the wireless giant, AT&T for a well negotiated price of $39 billion dollars but that deal was shot down by the regulators. This action was felt necessary by the regulators to avoid reducing the ranks of the national carrier from four to three and to avoid monopoly. Further in the article, both authors describe some of the merger negotiated details. First, the combined company will be called T-mobile and will be ran by T-Mobile CEO John Legere, MetroPCS CEO decided that he will step down and will not hold any position in the combined company. Secondly, all customers from MetroPCS will be moved to T-Mobile network and the company will completely shut down in 2015. Third, Deutsche Telekom ( T-mobile, USA parent Company) will own 74% of the combined company and MetroPCS shareholders will own the rest, and will be paid $1.5 billion in cash or about $4.00 a share. Deal is structured as a reverse merger, allowing T-mobile a public traded stock. This was necessary to raise capital, because...
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...Airborne Express Group 2: Melody Mohns, x2010mpy@stfx.ca Laura Moreira-Andrews, x2010myw@stfx.ca Patrick Hale, x2010ofw@stfx.ca Abigail Weber, x2010nez@stfx.ca Conner Cameron, x2010oon@stfx.ca Patrick Gormley, x2010asx@stfx.ca | | April 4th, 2014 EXECUTIVE SUMMARY 3 paragraphs or less Written to CEO Respectful, professional tone Outline core issues, analytical approach taken by team and key recommendations Include all team members’ names TABLE OF CONTENTS Strategic Analysis | 4-5 | Appendix 1: Firm Overview | 6-7 | Appendix 2: External Analysis | 8-9 | Appendix 3: Internal Analysis | | Appendix 4: Strategic Alternatives | | Appendix 5: Strategic Alternatives- Evaluation and Decisions | | Appendix 6: Recommendations | | Appendix 7: Implementation Plan | | Appendix 8: Contingency Plan | | References | | STRATEGIC ANALYSIS Main body of report Senior management audience Discuss key issues and strategic analysis in more detail then the Ex Summary Outline all alternatives considered Details on all recommendations and the timelines and costs of implementation Use sub-headings to organize and direct the flow of info APPENDIX 1: FIRM OVERVIEW This section provides an overview of Airborne Express. It includes information on their vision statement, mission statement, their current strategy and performance, business objectives and Airborne Express’ present situation. It is intended to help provide context...
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...In the 1990’s, express mail was a profitable business, where individuals were spending almost $17 billion to ship items. Shipment volumes had increased 15-20% every year over the last ten years too. The three main shipping companies at this time were Federal Express, UPS, and Airborne Express. Airborne Express was the third largest shipping company during this time. Compared to UPS and Federal Express, Airbone needed to focus on the importance of service and speedy delivery to grow. Because the express shipping industry began to attract more business, UPS and Federal Express began a pricing war, resulting in Airborne’s ability to gain margins. Airborne Express was able to produce profits during this time by using its own sources of competitive advantage: 1. Continue to service companies who needed to ship large volumes of urgent item materials. 2. Less automation and more employees for sorting, allowing the company to hire more part time employees instead of full time. 3. Shipping was mainly in metropolitan areas, which allowed them to concentrate on afternoon deliveries or second day deliveries. 4. Allowed other companies to release new technology for the field and then would order the devices for Airborne, rather than paying for R&D up front. 5. Reduced operating costs by: owning its own airport to ship the items for customers, as well as utilizing older aircraft for shipping, no retail centers to maintain, and had outsourced to private couriers to deliver packages...
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...How does the company define its mission? Deutsche Bank is a German global investment and corporate bank with large branches of private wealth management and a commitment to corporate social responsibility. The company is based in Frankfurt and operates in more than 72 countries. Deutsche Bank defines itself as a company that strives to be the leading provider of financial solutions. The company takes pride in valuing their clients, their shareholders, their people, and the communities in which they operate. Deutsche Bank goes by the slogan “Passion to Perform.” This slogan propels them to define their business with a clear purpose and mission. This purpose and mission allows them to ultimately mix passion with precision, according to the company website.1 What are the company’s services/products? As the largest bank in Germany with assets of E 1,126 billion2, Deutsche Bank specializes in offering financial services and products to corporate and institutional clients. These types of clients can range from Large Cap clients (companies with a market capitalization value of more than $10 billion)3 to Financial institutions. Deutsche Bank’s clients also include Mid cap, Government and Supranational, and 1 "Mission and Brand." Deutsche Bank. N.p., n.d. Web. 14 Aug. 2012. 2 Deutsche Bank AG Company Profile.” Datamonitor (2011): 1-33 BDuesiuntescssheSoBuarncke APrGemCioemr.pPaDnyF.P2r4ofAileu.g”.D20a1ta1monitor (2011): 1-33 Business Source Premier. PDF. 24 Aug. 2011 3 "Large Cap...
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...Airborne Express: Analysis of HBS Case Study Q1) 1. Threat of New Entry For the US Express Mail industry, the overall threat of new entry is very low. The following list and explanation captures the difficulty an entrepreneur might face in trying to penetrate the express mail market: * High capital requirements: In order to establish an express mail operation, the start-up capital required is too big for an individual to obtain. For example, Federal Express’ Superhub in Memphis has 2.4 million square feet of floor space and can hold 147 planes. UPS’s new hub will cost approximately $860 million. In addition, a cargo plane sells for $90 million. * Economies of scale: newly established postal service will have tough time competing against majors since small operation translates into higher prices for consumers. * Strong brand identification of existing firms: Express mail is an important part of doing business for many individuals and firms. They will naturally favor the traditional postal service that has gone through the test of times and proven reliable. * Aggressive reaction of incumbents: Both the first-tier majors and second-tier minors will react to a new entry by a player and will apply pressure by using their cost advantages and superior managerial knowledge. * Product differentiation: It will be hard for the new postal service to differentiate the company’s service since the express mail service has become standardized due to investments...
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...Market Report It was a quiet ending to a tumultuous week during which the benchmark S&P 500 lost 3.81 percent. The Nasdaq gave back 3.97 percent during the week. The Dow suffered a milder, but still substantial loss of 2.94 percent on the week. Even after the pullback during the week, the Dow is still positive by 1.89 percent on the year. The Nasdaq Composite has given back 3.03 percent during 2011. The S&P 500 has had the worst performance of the year among the majors, falling by 3.34 percent since December 31, 2010. The U.S. stock market is still likely to rise or fall in the short term depending on the latest headlines out of Europe. Hopefully some real progress will be made in Europe before bond yields in Spain and France spiral dangerously higher like they have already done in Greece and Italy. It was a big week for retailers’ earnings. Retailers Wal-Mart Stores, Inc. : Wal-Mart missed its third quarter earnings per share of $0.97 by $0.01 while its $109.5 billion revenues (a 8.2 percent year over year rise) beat estimates by $1.5 billion. Same store sales rose 1.3 percent, exceeding analyst forecasts of 0.3 percent. The company boosted its fourth quarter earnings per share to $1.42 – $1.48 and Bank of America Merrill Lynch reiterated its Buy Rating and Morgan Stanley gave it a Neutral Rating. The stock closed at $57.23 on Friday, up 0.88 percent. J.C. Penney : J.C. Penney’s reported an in-line third quarter earnings per share of $0.11 and a $4.0 billion...
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...Exel Logistics along with Deutsche Post DHL, and third party supply chain, continues to “provide excellent services through their supply chain management solutions in Americans, and around the world. With over 300,000 employees in 220 countries, customer service fulfillment is their number one priority” (Exel, 2011). As the economy continues to shift up and down, the management team of Exel has to make sure that each department is focusing on delivering customer satisfaction, that may include “international express, overland transport, and air freight” (Exel, 2011). Since information technology (IT) continues to change and is the number one source of most companies, the Exel organization should incorporate a needs assessment which involves “the process of evaluating the organization, individual employees, and employees’ tasks to determine what kinds of training, if any are necessary into their organization” (Noe, el.tl.2009) Pg.11. Para.1 For example, the use of computers when implementing new and updated software, were sometimes employees lack performance when using. Since deliveries are the major point of this company, training is definitely an essential tool for this company to stay successful. There are several training methods that can be used in this organization; one being the classroom instruction, and computer based training, all of which may include an instructor teaching to a group. For example, management, supervisors, and line-staff could participate...
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...Forms of Industrial Organization Forms of Industrial Organization University of Phoenix Introduction Society has a limited amount of land, labor, and capital out of which to make things. Consequently, society must be very attentive when figuring out how to best convert its limited resources into the goods and services that people mostly desire. Firms may or may not face a lot of competition from other firms. At one extreme lies monopoly, in which a firm faces no competition because it is the only firm in its industry. At the other extreme lies what economists call perfect competition, a situation in which a firm competes against many other firms in an industry in which they all produce an identical good. Between the extremes lie two situations: oligopoly, where there are two or more firms in an industry; and imperfect (monopolistic) competition, in which there are many competitors, but each produces a slightly unique good. Market Simulation Market structure is not a concept that is stable. In fact, it is not uncommon for a firm to have more than one market structure over time. It is interesting to examine how the dynamics of market structure evolve by adding competition. The market simulation showed a great example of market structure evolution. In the simulation Quasar entered the computer market with cutting edge technology making it a monopoly. Team B then recognized that investing in advertising was profitable for Quasar only if it reduced the price...
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...Perspective Alexander Niehues Edward Tse Justin Zubrod Express Opportunities In China Packaging a Strategy For the International And Domestic Express Delivery Market Booz & Company is a leading global management consulting firm, helping the world’s top businesses, governments, and organizations. Our founder, Edwin Booz, defined the profession when he established the first management consulting firm in 1914. Today, with more than 3,300 people in 58 offices around the world, we bring foresight and knowledge, deep functional expertise, and a practical approach to building capabilities and delivering real impact. We work closely with our clients to create and deliver essential advantage. For our management magazine strategy+business, visit www.strategy-business.com. Visit www.booz.com/cn to learn more about Booz & Company in Greater China. CONTACT INFORMATION Hong Kong/Shanghai Edward Tse Partner edward.tse@booz.com McLean Justin Zubrod Stuttgart Partner justin.zubrod@booz.com Alexander Niehues Partner alexander.niehues@booz.com Originally published as: Express Opportunities in China: Packaging a Strategy for the International and Domestic Express Delivery Market, by Ed Tse, Justin Zubrod, Alexander Niehues, Simon Gillies, and Paolo Pigorini, Booz Allen Hamilton, 2007. 1 Express Opportunities in China Packaging a Strategy for the International and Domestic Express Delivery Market Introduction China is on its way to becoming a global trade...
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...Introduction DHL Worldwide Express headquartered in Bonn, Germany, a privately held worldwide delivery service comprised of DHL Airways and DHL International, is the world’s oldest and largest international air-express company. They begins by operating door-to-door express delivery express, transporting documents only between San Fransisco, California, and Honolulu, Hawaii. DHL was founded by three young shipping executives; Adrian Dalsey, Larry Hillblom, and Robert Lynn who were casting about for a way to increase turnaround speed for ships at ports. On 25 September 1969 they incorporate DHL. In 1998, Deutsche Post began to acquire shares in DHL. It finally reached majority in 2001 and completed the purchase in 2002. Finally, by 2003 this company status is under the business group of Deutsche Post World Net (DPWN) Germany. Deutsche Post then effectively absorbed DHL into its Express division, business units and subsidiaries. Currently they delivering to over 70,000 destinations in 227 countries with 6,500 offices around the world, the company had over 150,000 employees globally. Belgium-based DHL International (DHL), in collaboration with its Chinese partner; Sinotrans which was also known as the China National Foreign Trade Transportation (Group) Corporation, launched an international express service, in China. Its core business was transporting documents and packages, which was a door-to-door delivery service particularly targeting parcels and freight items. The service...
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