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Development Plan

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Submitted By fng1081
Words 877
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Conflict Resolution
LDR/531
August 1, 2013

Conflict Resolution
In the workplace there are several factors that may cause conflict. First, there may be communication challenges within the group or team environment. Secondly, the work environment may need a supervisor to instill discipline and relay correct information to all employees. Finally, conflict resolution and conflict management are the solution to these problems. Ultimately all employees need to come to an understanding of one another within the workplace. According to Robbins conflict is defined as a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about (Robbins 665)
Communication Challenges
Communication challenges cause conflict for everyone in the workplace, if not taken serious. When reacting to a team member that is being vague and making it difficult for other employees to approach, a manager can resolve the issue by talking to the individual. Talking to the employee individually would clear up any misinformation and gather the facts from the employee. Therefore, a team meeting would be necessary to clarify the information and express the companies concerns in front of the entire team, so no miscommunication can be relayed to employees. It is imperative to be honest with an employee honesty garners trust between the manager and employee.
Encouraging employees to continue to voice their opinions, as needed, will give the individual faith in themselves. It will further demonstrate that they are worthy, appreciated, and respected in the work place. These are not just words, but are words of encouragement. Managers should always acknowledge others abilities and efforts. If employees feel inadequate in their job or take things personal, managers need to encourage them. Tailor both

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