...names and other identifying information to prefect confidentiality. Ivey Management Services prohibits any form of reproduction, storage or transmittal without its written permission This material is not covered under authorization from CanCopy or any reproduction rights organization To order copies or request permission to reproduce materials, contact Ivey Publishing, Ivey Management Services, c/o Richard Ivey School of Business, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey uwo.ca. Copyright © 1998, Ivey Management Services Version: (A) 2003-02-03 In July 1996, Ross Cunningham, Director of Sales and Marketing for the Delta Grand Pacific Hotel in Bangkok, Thailand, needed to devise a marketing strategy that would ensure the hotel’s success in its very competitive market. Specifically, Cunningham wanted to ensure that the hotel maintain and eventually increase its two key benchmarks of performance, namely, occupancy rates and average room rates, by milking the Sukhumvit Micromarket to its fullest potential. This was a considerable challenge given that Bangkok had witnessed many new hotel developments in recent years, a trend which was expected to continue into the near future. Compounding this challenge was the anticipation of a sharp drop in occupancy at the hotel due to the likelihood that an important client contract would not be renewed. COMPANY PROFILE The...
Words: 4860 - Pages: 20
...Introduction The dramatic growth in obesity and overweight among Americans has become a health topic, which receives widespread of attention in the media. Providers believe that environmental and community factors contribute to unhealthy habits, which pose a major risk for chronic health conditions. The following are chronic health conditions: diabetes, high blood pressure, cardiovascular disease, stroke, high cholesterol, asthma, and depression. These health consequences can lead to premature death and chronic health conditions, which reduces the quality of life. In the Atlanta area, obesity has increased over the past 10 years in which affects an individual life. Health care organizations have established health objectives to reduce the prevalence of obesity among individuals in America. What is overweight and obesity? According to National Heart and Lung Institute (2010) “the terms overweight and obesity refer to a person’s overall body weight and whether it’s too high” (What are overweight and obesity, para. 1). A person is overweight when he or she is above a weight because of muscle, bone, and fat. Obese occurs when individuals have extra body fat on them. Hospitals, community clinics, and public health care agencies utilize the body mass index (BMI) to measure overweight and obesity for adults, children, and teens. BMI is the ratio of a person’s weight to the square of his or her height (MediLexicon International Ltd, 2011). This is an assessment tool to chart...
Words: 1980 - Pages: 8
...UNIVERSITY OF NAIROBI MSC HUMAN RESOURCE MANAGEMENT NAME: PHYLLIS NORAH NYAIDHO REG. NO.: D64/71259/2014 DHR 554: ORGANIZATIONAL DEVELOPMENT AND CHANGE ASSIGNMENT: ORGANIZATION STAKEHOLDERS AND CHANGE ORGANIZATION STAKEHOLDERS AND CHANGE DEFINITIONS Organization This is a social arrangement for achieving controlled performance in pursuit of collective goals. (Buchanan and Huczynski, 2004) Another definition is that an organization is a group of people brought together for the purpose of achieving certain objectives. As the basic unit of an organization is the role rather than the person in it the organization is maintained in existence, sometimes over a long period of time, despite many changes (Statt, 1991) Stakeholders These are individuals or group of people who have an interest, claim or stake in the organization in what and does and in how well it performs. In general stakeholders are motivated to participate in an organization if they receive inducements that exceed the value of contributions they are required to make. Inducements are rewards such as money, power, the support of beliefs or values, and organizational status. Contributions are the skills, knowledge, and expertise that organizations require of their members during task performance (Edward Freeman, 2010) There are two main groups of organizational stakeholders: i. Inside stakeholders ii. Outside stakeholders Inside Stakeholders i. Shareholders ii. Managers ...
Words: 3195 - Pages: 13
...Job Search Strategies Handbook Office of Career Services and Cooperative Education 1 TABLE OF CONTENTS Welcome to the Job Search Process Resources and Professional Associations by Career Field Accessing the Alumni Directory The Art of Networking Networking Questions Career Search & Industry Lists Job Fairs On-Campus Recruiting The Art of Interviewing Staffing Agencies, Temporary Placement Firms, and Executive Search Firms 1 5 12 13 14 16 18 19 20 22 27 2 Job Search Groups WELCOME TO THE JOB SEARCH PROCESS Although the Internet has revolutionized the job search process, finding employment in your niche requires a broader, more proactive approach. The most successful job hunters use these essential strategies: • a clear focus on the job desired • a targeted resume that demonstrates experience and skills • a “big tent” search that taps multiple resources • a willingness to network and initiate contact with employers • a dogged persistence in realizing your goal All of the following resources will help you conduct your comprehensive, successful job search. ACCESS THE RESOURCES OF CAREER SERVICES & COOPERATIVE EDUCATION Employers contact us daily looking for talent, and organizations regularly invite our students to industry-specific job fairs and career expos. Here’s how to take advantage: www.suffolk.experience.com—our online platform for job postings: full-time listings, paid co-ops, and unpaid internships. This site also gives you access to VAULT...
Words: 4934 - Pages: 20
...UNDERGRADUATE PORGRAM IN MANAGEMENT INTERNSHIP FINAL REPORT – PRJ100 Trust consulting BY Belhassen Neili Academic year 2014-2015 1 Declaration I certify that I am the author of this project and that any assistance I received in its preparation is fully acknowledged and disclosed in this project. I have also cited any source from which I used data, ideas, or words, either quoted or paraphrased. Further, this report meets all of the rules of quotation and referencing in use at MSB, as well as adheres to the fraud policies listed in the MSB honor code. No portion of the work referred to in this study has been submitted in support of an application for another degree or qualification to this or any other university or institution of learning. Belhassen Neili Student Name Belhassen Neili Signature 10/09/2015 Date 2 Abstract During the professional internship, I discovered a new business filed that I was not interested about at the beginning, yet, after the first week, I had the passion which drives me to execute different task and learning much more about this particular filed of business. Trust consulting was the host company, situated in Nabeul, Tunisia. Though this final report, I will try to match the different activities of the enterprise and describe the way it works stating from global filed until the specific tasks of the company. Keywords: ENS, Trust consulting, technology, Business, work process 3 Table of Contents ...
Words: 7488 - Pages: 30
...8 Performance Management and Appraisal Learning Outcomes After studying this chapter you should be able to: 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 8.10 8.11 Discuss the difference between performance management and performance appraisal Identify the necessary characteristics of accurate performance management tools List and briefly discuss the purposes for performance appraisals Identify and briefly discuss the options for “what” is evaluated in a performance appraisal Briefly discuss the commonly used performance measurement methods and forms Identify and briefly discuss available options for the rater/evaluator Briefly discuss the value and the drawbacks of a 360° evaluation Identify some of the common problems with the performance appraisal process Identify the major steps we can take to avoid problems with the appraisal process Briefly discuss the differences between evaluative performance reviews and developmental performance reviews Define the following terms: Performance management Performance appraisal Motivation Traits Behaviors Results Critical incidents method Management by Objectives (MBO) method Narrative method or form Graphic rating scale form Behaviorally Anchored Rating Scale (BARS) form Ranking method 360° evaluation Bias Stereotyping Electronic Performance Monitoring (EPM) Chapter 8 Outline Performance Management Systems Performance Management Versus Performance Appraisal The Performance Appraisal Process Accurate Performance Measures Why Do We Conduct...
Words: 24217 - Pages: 97
...accounting systems serve two purposes: v Provide some of the knowledge necessary for planning and decision making; v Help motivate and monitor people in organizations (control). The most basic control use of accounting is to prevent fraud and embezzlement. Design and use of cost systems An internal accounting system should have the following characteristics: v Provide the information necessary to identify the most profitable products and the pricing and marketing strategies to achieve the desired volume levels; v Provide information to detect production inefficiencies to ensure that the proposed products and volumes are produced at minimum costs; v When combined with the performance evaluation and reward systems, create incentives for managers to maximize firm value; v Support the financial accounting and tax accounting reporting functions; v Contribute more to firm value than it costs. Economic Darwinism (strong organizations will survive) Two caveats must be raised concerning too strict an application of economic Darwinism: v Some surviving operating procedures can be neutral mutations. Just because a system survives does not mean that its benefits exceed its costs. Benefits less costs might be close to zero. v Just because a given system survives does not mean it is optimal. A better system might exist but has not yet been discovered. Management accountant’s role in the organization We cannot stress the importance of the internal control system too much. The most...
Words: 25958 - Pages: 104
