Difficulties:
Searching for information:
One of the difficulties I encountered during my internship was to find the information they asked me. Indeed, although the Internet is a wonderful source of information, some are not available, paying or very hard to find. This makes it very easy to get lost in the sources, dates, references; especially ... I struggled to find the business contacts that I had to explore.
The cold-calling:
One task that has been the hardest for me was the cold-calling the hotels. Indeed, for most companies, I only had the phone number of the standard and it was very common for the switchboard does not put me in contact with the services I wanted to contact. Indeed, she receives many calls from the same type per day and often has instructions not to take action. I therefore had to develop a more than convincing arguments for action on my calls.

Lack of feedback:
I basically made small missions that were part of large projects of the agency. Therefore, I have not had the opportunity to see the purpose of my work for my internship ended before these projects end.
Gap Analysis:
As I said before, I had very little feedback on my work and it is very difficult for me to analyze the gap between my targets and concrete achievements.
Nevertheless, my tutor has always seemed happy with my work when I presented what makes me say that I met my goals for this course.

As in many areas within the first weeks in RateTiger were crucial to the success of my internship.
Integrate sales and marketing team of a company, more English, and an industry not known at all requires a commitment and an immediate incentive to quickly become an effective member in a team and not a weak link that slows the chain.
My first days were therefore limited to this, introduce me to all products RateTiger, read the press kits, brochures, visit websites, etc ... After this learning phase, the integration in the service as a Trainee Commercial is automatic: home phone and request management, promotions management point (contact the hotels comply with requests, elaborations of summary tables ...), occasional assignments given by my superiors (organizations evenings / restaurants, mailing to tO, ...) etc.. A daily that is quickly replacing the role of trainee and allows beginners to adopt professional skills previously unrevealed. It makes more in a professional organization the importance of hierarchical power, respect and regularity of schedules, the need for a good job or even excellent, not to leave the room for error, nor do overcome by events and how to manage his time and his work even if it requires to expand its day a few minutes ... Personally and professionally, this internship helped me a lot. I enjoyed working in a small structure such as RateTiger, participate in "life on board" of society, give my opinion on the marketing achievements, have my own clients. I had the advantage of being integrated in a young and dynamic team which contributed to my desire to learn and somehow my "Welfare" within the company and the sales and Marketing department.

Reformulation of my mission:
The major improvement that I would have wanted to make my internship for my mission and my tutor. My missions were generally of very short duration. Therefore, my guardian had me spend much more time than if I had a target on me two months to resume on new projects. But time, he did not always. Therefore, I found myself often unoccupied where feelings of worthlessness. While this has allowed me to take initiative, I would have preferred to have a goal of two months to organize my work easier but also to have some feedback on my concrete achievements.

Relationship skills
The main contribution of my internship on relationship skills for how to behave in the presence of a client. I learned to adopt an open attitude towards them. Indeed, although I have not had any negotiating role during the customer visit, I had to be open and available for customers who would take me sometimes as an "outside opinion" to the company.
Observation:
I have seen many mistakes made by business, including my tutor during sales meetings, telephone negotiations or preparations of appointment. This experience allowed me to know:
- analyze the causes of downtime
- Analyze incidents at different stages of the business relationship,
- Assess critically the conduct of negotiations and satisfaction of a client.