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Dillanos Marketing Plan

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Dillanos Coffee Roasters Marketing Plan

I. Executive Summary

Dillanos Coffee Roasters roasts approximately 3.2 million pounds of coffee per year to deliver it to more than 1,500 clients throughout North America. They are a privately held company that was built on passion by artistically bringing out coffee's inherent character with just a small nudge of time and temperature.

As a wholesale roaster their customers range from independent coffee retailers to kiosks. The business has continued to expand, from a tiny three-person company to a nationally recognized roaster with more than 1,500 customers across the country. They were also named the 2011 Macro Roaster of the Year by Roast Magazine.

Today, Dillanos employs more than 65 staff members and roasts for some of the country's most recognized specialty coffee brands and cafes. Even with all their success their mission remains the same: Help People, Make Friends, and Have Fun!

Environmental Analysis

Dillanos Coffee Roasters has been in business for over nineteen years. The business has been successful and marketing will be a vital part to continue their success. When the company started it was apparent that while roasting excellent coffee takes an unwavering commitment; it also took more than great coffee for their retailers to thrive in a competitive business environment. They immersed themselves in the specialty coffee industry, learned how to harvest the best coffees from around the globe and roast them to their full potential. Dillanos has focused their energies on building meaningful, rewarding customer relationships, striving to give their customers more than they expected.

Marketing Environment

Competitive forces: Dillanos competitors in specialty coffee roasting consists of both brand and product competitors. These competitors are not just local but worldwide.

Their competitive

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