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Directv

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Submitted By Bigboy50
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DIRECTV
“At home or on the go, DIRECTV is your source for the best in video entertainment, no matter where you live. Watch the same movies and shows anywhere, on your TV, laptop, tablet, or cell phone with DIRECTV Everywhere. DIRECTV also offers more full-time HD channels—no other TV provider comes close. And our cutting-edge technology takes your entertainment experience to a whole new level. See why DIRECTV is the #1 satellite TV service in the country (directv.com)”.
DIRECTV “is one of the world's leading providers of digital television entertainment services delivering a premium video experience through state-of-the-art technology, unmatched programming, and industry leading customer service to more than 37 million customers in the U.S. and Latin America.
Content
DIRECTV offers more than 190 full-time HD channels in Dolby-Digital 5.1 theater-quality sound, access to exclusive programming, and the most comprehensive collection of sports programming available anywhere, including NFL SUNDAY TICKET, NHL CENTER ICE, and NBA LEAGUE PASS. We deliver the best in video entertainment to homes, airports, hotels, restaurants, hospitals, office buildings, airplanes, automobiles, and mobile devices. DIRECTV is also the exclusive home of AUDIENCE, a unique television experience with original series like the acclaimed ROGUE and Kingdom, sports talk shows, exclusive concerts and more. Customers can stream AUDIENCE™ live or watch shows On Demand on any device (Bridgepoint Education)”.
"About Us : Our Company : Technology"
Technology
”DIRECTV offers the technology to experience your favorite content like never before. We're your one-stop shop for all the entertainment you want, whenever and wherever you want it. It doesn't matter how many TVs you have in your home. With Genie, the world's most advanced HD DVR, you and your family can enjoy a full HD DVR experience on every one of them, from a single HD DVR. Our employees live and breathe technology, with many of them focused on operating our broadcast centers, monitoring our satellites in space, and building cutting-edge hardware and software applications.
"About Us : Our Company : Service"
Service
DIRECTV is number one in customer satisfaction over all cable and satellite providers. That's according to the 2014 American Customer Satisfaction Index. In fact they have ranked higher than cable for 14 years in a row. We are passionate about earning customer loyalty by providing the best Customer Experience. Whether you call 1-800-DIRECTV, receive a visit from one of our installers or manage your account online at directv.com, our employees are working their hardest to provide you with the highest levels of service. "About Us : Our Company : Our Employees"
Our Employees
An entrepreneurial spirit is alive in all that we do, reinforcing our values of leadership, innovation, decisiveness, agility, teamwork and integrity. Each day we imagine what the best video entertainment experience can be for our customers. We welcome diversely talented people who dare to consider the possibilities to learn and grow. We reward people who dream big and deliver their best. Together, we transform what TV means to the world (hhgregg.directv)”. Negotiations
“DIRECTV pays programmers fees to carry their networks or local stations. When contracts come to an end, we negotiate new agreements, and the vast majority of the time you never hear about them. But sometimes programmers demand an increase that is two, three, and even ten times more what they have ever received before and all for the exact same channels. We believe it is our responsibility to take a stand and protect you from these excessive price increases so you do not see an unnecessary increase to your family’s monthly bill.
DIRECTV Is By Your Side
By sticking up for average families and holding firm during disputes, DIRECTV has been able to keep its annual price increases to half the industry average. DIRECTV has your back and wants you to enjoy any ABC, CBS, FOX or NBC show you want and at a reasonable price. Just imagine your family’s bill if we simply accepted an arbitrary fee demand for one local station, let alone the 1,580 with whom we partner. Your patience has a direct impact on your bill, and so while every dispute is often resolved quite quickly, we appreciate your support as we fight by your side.
Keeping You Connected
Local broadcast stations use the public airwaves for free as long as your Congressional representatives, the FCC and other officials believe they continue to serve your community’s public interest. Yet, broadcasters use blackouts or threats of blackouts to force your family to pay more and deny you access to what was once free network programming. They often blame the cable or satellite TV provider for taking the stations down, when the fact is that only the broadcast station has ability to withhold programming. DIRECTV cannot and will not take your ABC, CBS, FOX or NBC away from you in a programming dispute. Ever. And local stations that tell you differently, often using their own local newscasts, should lose their licenses for attempting to deceive your families.
Keeping More of Your Money in Your Pocket
Local broadcast stations forced a record 91 blackouts in 2012 compared to 51 blackouts in 2011 and a dozen more in 2010. Every year, stations keep doubling down in their efforts to extract huge new fees just to receive the same channels you can still get free over the air. These unnecessary fee demands cost families more than $1 billion in 2010 and will triple to more than $3.6 billion within the next five years, analysts say. Working together, we can keep more of your money in your pocket where it belongs.
Switching Is Never the Answer
None of the major TV providers is immune from local stations that feel entitled to shut off their most loyal viewers or manipulate the flow of your favorite shows. Even the highest ranking broadcast officials were forced to admit to Congress that these blackouts are unfair to the average family and so pressure continues to mount in Congress and the FCC to force self-destructive local stations to stop. In the past year, more than 850 mom-and-pop, single community cable operators joined DIRECTV their largest competitor to help bring an end to local stations treating customers like their personal ATM machines (DIRECTV promise)”. http://www.directv.com/city/?ACM=false http://hhgregg.directv.com/DTVAPP/content/about_us/our_company
http://directvpromise.com/local-why-this-happens/

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