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1. A great manager is someone who inspires their employees to be the best that they can be. They are positive and fair, they are willing to listen and try new ideas. If a manager can be open minded and willing to try new things to help their employees grow that is what will set them apart from all other managers.
2. The manager I work for now is a very ineffective manager, she gossips and shows extreme bias to employees she considers friends. She has created a hostile work environment and has employees who would rather call in sick with no pay than deal with her. She has made it so her employees are less productive and in a foul mood.
4. Collaboration across boundaries occurs when companies can bring together different departments so that they can communicate among themselves. Collaboration across boundaries can occur outside the company as well; they can motivate and capitalize on the ideas from other people. Companies must realize that the serve the customer drives everything else, without a customer they would not be in business. Companies can use social media to help bring customers together.
7. When I look at becoming or staying with a company I always look at the competitive advantages. For instance I use Sprint for my service provider for my cell phone. I recently changed from Verizon because of the competitive advantages. I had been a Verizon customer for 10 years and wanted to upgrade my phone and keep my unlimited service. Verizon would not let me but Sprint would. Verizon isn’t very consumer friendly and wanted to charge me more for their service when I would be getting less. I was told by a Verizon representative that they know that they are not the cheapest but they have the best coverage. When I talked to Sprint I saw that I would be getting the same service for less and much better customer service. Instead of having to wait

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