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Diversity at Workplace

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Submitted By mkonneh
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1.0 Diversity
Diversity is generally defined as acknowledging, understanding, accepting, valuing, and celebrating differences among people with respect to age, class, ethnicity, gender, physical and mental ability, race, sexual orientation, spiritual practice, and public assistance status (Esty, et al., 1995). 2.0 Cultural diversity in workplace
As the world becomes more global, it is more likely that the next person sitting close to you “belongs not to just to a different faith, but to the other part of the world as well”( Loveleena Rajeev, 2011 Buzzle.com). In our world today, where businesses or markets transcend all boundaries, cultural diversity in workplace needs to be properly understood to ensure a successful organization. In order to understand cultural diversity in workplace, it’s important to know that diversity refers to people who are culturally, racially and ethnically different from other. In this sense, people that belong to different demographic make ups and the life associated with that difference. It is also a term that not limited to physical appearances, but the ways we communicate, manage and think.
There are some challenges in cultural diversity in workplace, like the rightness in conflict, judging others based of their upbringing, circumstances and religious beliefs. And also their varying ways of interpreting key words and valuing things in different ways. But there are many solutions to those problems, such as creating a common understanding among your peers by showing who you are, why you guys are together and how relevant your tasks or jobs are to the community, organization and individual involve. And no matter what the outcomes might be, the benefits are very rewarding.
3.0 Benefits of cultural diversity
Business houses now compete on a global platform, so promotion of cultural diversity is no more a moral or a legal issue, but a business necessity. One of the tangible benefits for managing cultural diversity in the workplace is its direct bearing on productivity and profitability. When a company invests in a diverse group of people, its the diverse workplace ethics, experiences, perspectives, innovation and ideas that also get invested in the company's overall way of working. This difference can turn out to be a valuable asset for any workplace, if diversity is managed and channelized well. Valuing your employees despite their differences will ensure individual and collective contributions. Research has indicated that promoting cultural diversity in the workplace lowers absenteeism rates, and decreases liability in discrimination lawsuits, that are so prevalent in present times. (Rajeev)
There are many organizations and companies that are seeing the benefits of that culture diversity at workplace such as the Coca-Cola, which stated in their 2009 diversity report that "The Coca-Cola Company is a model employer for diversity and inclusion within its own work force and as a member of the larger business community. Its leadership on lesbian, gay, bisexual and transgender equality in the workplace is not only reflected in its long-standing achievement of 100 percent on the Corporate Equality Index, but in its principled support of anti-discrimination legislation that would protect every worker in the United States from being judged on the basis of their sexual orientation or gender identity."
And also their President, Human Rights Campaign, Joe Solmonese, stated that “Diversity is at the heart of our business. We strive to create a work environment that provides all our associates equal access to information, development and opportunity. By building an inclusive workplace environment, we seek to leverage our global team of associates, which is rich in diverse people, talent and ideas. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. As a global business, our ability to understand, embrace and operate in a multicultural world -- both in the marketplace and in the workplace -- is critical to our long-term sustainability and, specifically, impacts our ability to meet our 2020 Vision People goals. Many people across the company continue to work diligently to help us advance in our diversity journey and build our practices on diversity, inclusion and fairness. We also include our associates in the process. We garner their feedback through formal surveys and informally through their participation in our business resource groups, various diversity education programs and our Resolution Resources Program, where associates can work to resolve issues they face in our Company”

There are many tools out there putting a spotlight on this issue of cultural diversity at workplaces; especially, DiversityCenter.com, start collecting articles on “how better management and communication with intercultural approach could improve the performance of an organization. Most business world is just beginning to leverage diversity and cross-cultural management as cornerstones for success in the 21st century. Many companies, however, still struggle. Some stand at the door of change wondering how best to develop and implement diversity strategies. Others have not even approached the door; they don't see the changes coming for their business or their workers. The pioneers at Cultural Diversity at Work have helped create the questions and the issues that now shape the growing field of diversity and cross-cultural management. The collection of articles written and cultivated from among managers, consultants and diversity change agents has provided the content for organizational and professional development on diversity for the last 18 years. Cultural Diversity at Work is the only publication in existence with this kind of track record. It is now read worldwide by leaders interested in creating a highly productive and competitive workforce”. (DiversityCenter.com) 4.0 Conclusion In conclusion, as the world get smaller in tend of globalization, it is very important to understand and embrace cultural diversity in workplace in order for a workplace to do well and survive. This practice not just makes economical sense but also make it easier for a workplace to accomplish its goal and objective.

Work cited

Esty, Katharine, Richard Griffin, and Marcie Schorr-Hirsh (1995). Workplace diversity. A managers guide to solving problems and turning diversity into a competitive advantage. Avon, MA: Adams Media Corporation.
By Loveleena Rajeev 2000-2010, 2011 Buzzle.com

2006-2011 The Coca-Cola Company. CocaCola.com
By Joshua Gabel, 2007 The GilDeane Group, Inc. DiversityCenter.com

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