...INTRODUCTION With globalisation, it is inevitable to have workforce diversity. Workforce diversity is the significance differences of each individual that distinguish them at their working environment. This report explores the study of workforce diversity and brings about an understanding of surface-level and deep-level diversity. Furthermore, the report highlights the importance of managing for diversity and explores the characteristics of both Singapore employees and expatriates. SURFACE-LEVEL DIVERSITY AND DEEP-LEVEL DIVERSITY Diversity is being characterised into surface-level and deep-level diversity. Surface-level diversity refers to the observable demographics and psychological differences that include language, culture, race, gender, ethnicity, age and physical capabilities. Deep-level diversity refers to the differences in psychological characteristics which includes personalities, beliefs, values, knowledge, experiences and attitudes. Both types of differences are evident in an individual’s decision, actions and expectations. (McShane, Olekalns & Travaglione 2010) Surface-level differences are easily noticeable and measurable as compared to deep-level differences. One of the example is the use of expatriates who are professional personnel employed outside of their home country to work or assist in another organisation. Standard Chartered is one of the organisations which embraced surface-level diversity. It operates overseas and send executive to run subsidiaries in...
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...------------------------------------------------- Diversity is more than just a tick-box exercise. Discuss how people resourcing can facilitate and promote the development of positive diversity values in organisations. Diversity - recognising it, managing it and understanding it, is a relatively new concept within the realm of HR and People Resourcing. Owing to demographic shifts and the composition of the international workforce, the need for its positive promotion within the workplace is now seen to be imperative. More commonly, the implementation of diversity initiatives are ultimately becoming the sole responsibility for HR and typically involve employee recruitment and promotion strategies targeting underrepresented groups and tools to both use the hidden perspectives within organisations and, ultimately, bring them to bear on organisational policy decisions and be reflected in positive diversity values. This essay will continually discuss the concept, background and management of diversity in a business context, the business case for diversity – that being the ‘need’ and its impact on People Resourcing. With the advent of diversity featuring more in business and legislative literature, it will question if organisations are merely responding in being reactive because they have to or being proactive because they want to? Studies by the CIPD and Social Scientists alike conclude that diversity and its implementation within companies and organisations should be more than just another tick...
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...The Diversity & Inclusion Study A Survey of Companies of Australia and New Zealand July 2013 Contents Introduction������������������������������������������������������������������������������������������������������3 Executive summary������������������������������������������������������������������������������������������4 Demographics����������������������������������������������������������������������������������������������������6 Structure of Diversity & Inclusion�������������������������������������������������������������������7 Compensation 2013�����������������������������������������������������������������������������������������13 Experience of a Diversity Manager���������������������������������������������������������������� 14 Diversity and Inclusion in Organisation Today��������������������������������������������� 16 Outlook������������������������������������������������������������������������������������������������������������21 About the Survey Partners�����������������������������������������������������������������������������25 2 Introduction In April 2013, Korn/Ferry and Futurestep, in association with Diversity Council Australia (DCA), conducted a study of Diversity Managers and Human Resource leaders. The survey, the first of its kind conducted in Australia and New Zealand, aims to provide insight into the profile of the diversity function within organisations; on the professionals leading diversity within business...
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...Effective Diversity Management Essay Workplace Diversity: A Contribution to Organisational Success Abstract Workplace diversity is vital for any organisation. The benefits diversity can bring are able to drastically change the performance of an organisation. The following essay explains the essence of workplace diversity, describes the difficulties that may arise in diversity management, and presents the key benefits that it can bring to an organisation. With these issues explained, it is evident that organisations can benefit from workplace diversity and how it can make them successful. Workplace Diversity: A Contribution to Organisational Success Workplace diversity incorporates more than it seems at a glance. Diversity presumes mainly cultural, racial, and gender differences, because these are the most visible distinctions between people. There are, however, many other characteristics in which employees differ. Rice (2010) defines diversity as “differing cultures, languages, ethnicities, races, sexual orientations, religious sects, abilities, classes, ages, and national origins of individuals in an institution, workplace, or community.” (p. 96). As far as the workplace is concerned, diversity is crucial for it. Employees of different cultures, races, ages, classes and backgrounds can make their own unique contributions to the development and performance of an organisation. This is why numerous “business and governmental organisations have implemented workforce...
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...with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 12 pages and is made up of 3 Parts. Name: James Bloom Part 1: The meaning of equality and diversity in the workplace This section will help you to evidence Learning Outcome 1: Understand the meaning of equality and diversity in the workplace. Learning objective | Place in Assessment | 1.1 Describe what equality and diversity means to organisations in relation to: * recruitment * pay * conditions * promotion opportunities | Question 1, Page 3 | 1.2 Describe the benefits to an organisation of having a diverse workforce | Question 2, Page 4 | 1.3 Describe how organisations can promote and maintain equality and diversity in the workplace | Question 3, Page 4 | 1.4 Describe the difficulties that can arise in trying to establish and maintain a diverse workplace | Question 4, Page 5 | 1.5 Describe how equality and diversity can be promoted and maintained by employees | Question 4, Page 5 | ------------------------------------------------- IF YOU ARE NOT IN EMPLOYMENT OR WORK OF ANY KIND, USE THESE CASE STUDIES TO HELP YOU ANSWER QUESTION 2 AND QUESTION 4 IN SECTION 1. IF YOU ARE IN EMPLOYMENT, YOU CAN BASE YOUR ANSWER ON THE ORGANISATION YOU WORK FOR. ------------------------------------------------- ------------------------------------------------- Case study 1...
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...JOANNE COLLIER Critically evaluate, in your organisation, the impact of two HR interventions of your choice on engagement, commitment, motivation or job satisfaction. WRITER. MR Muhammad Ahmed RAJA ST.ID:100018073 Introduction Diversity and Empowerment have been selected for this critical evaluation reporting in the Kandore Pvt Ltd. The reason these interventions have been selected is that these are the most important issues of modern times along with other important HR issues of employee’s motivation and commitment. Due to the global migration of population from developing countries to more Developed Countries of Europe, America and Middle East dealing with issues like diversity and empowerment is present time an important role of HR professional not only in national SME & Large organisation but also in global multinational 0rganization as well. Keeping in mind the nature of the issues and purpose of the report. Kandore Pvt Ltd has been selected, where the write has worked for more than 7 years and felt that these were the most important issues being ignore by the top management of the Kandore . During this employment with the organisation, the writer has felt that Kandore continuously ignored these elements of human resources, which if dealt professionally would have, not only benefitted the organisation in managing its human resource more efficiently but also have created an image of the organisation where people want to work as motivated and ...
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...managerial effectiveness Assignment: Managing diversity in Toyota company Lecturer: Dawid Mwaura Student: Shohruh Aminov (L0366NINI1012) 2013 Table of Contents Executive summary 3 Introduction 3 Company overview 3 Critical Analysis 4 Diversity at workplace 4 Diversity dimensions 5 Diversity issues 5 Diversity advantages 6 Managing diversity 7 Diversity in Toyota 8 Conclusion 8 Recommendations 8 References 9 Bibliography 10 ------------------------------------------------- Executive summary This paper will evaluate diversity in Toyota company in 21st century. Referring to a various theories in diversity it creates understanding around diversification at workplace and will analyse whether diversity assists to achieve company’s goals and objectives. The report pounders about increasing self-awareness in terms of personal perspectives of diversity issues. It recommends set of suggestion to enhance skills to solve problems related to diversity dilemmas. Main recommendation of the paper is to bring different nationalities to the board of directors of the company, because in long term the company may face disadvantages of having only Japanese nationality at corporate governance. ------------------------------------------------- Introduction Diversity itself is not a new phenomenon; it has been part of the society for many centuries, however in 21st century it has become more and more crucial. Either diversity is against politics or economics, it becomes...
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...the linkages between the business case and moral case for diversity in organisations. Support your key arguments by sourcing ‘diversity statements disseminated/ publicised by Australian organisations to justify their claims for managing diversity. Diversity itself remains an unclear concept. It is contextually specific and linked to demographic and socio-political features of the population and the workforce. Diversity is a selective concept in that some, but not all physical characteristics are incorporated into Managing Diversity programs (Moore 1999). Diversity also has invisible and hidden aspects that include culture and attitudes (Moore 1999). Managing Diversity programs in general mimic or reflect legislative programs that prohibit discrimination and encourage Equal Employment Opportunities within the workplace, and hence many Managing Diversity programs support such groups as women, ethnic minorities, older workers and people with a disability. There is a tension between diversity as a factor that generates forms of exclusion and inferior material outcomes in the labour market, and diversity as a factor that can be harnessed towards improving organisational performance. While diversity is embedded in worker difference and notions of equality and justice, the broader equity goals linked to Managing Diversity are not necessarily the terms by which Managing Diversity programs are assessed within the organisation. The Moral case has often been expressed in terms of Equal...
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...Assess the importance of diversity management, conflict resolution and EEO legislation, focusing on the importance of productive diversity in the service industry. Diversity is the way in which people differ from each other in regards to; gender, age, language, ethnicity, cultural background, sexual orientation, religious beliefs, family responsibilities, disabilities, life experiences, educational background, work experience, marital status and personality (Study Guide, 2011, pg. 52). Diversity in the workplace can be a great strength for an organisation if managed effectively if management make good use of each individual’s values. In order for diversity to be managed effectively and used to the organisations advantage, people-management strategies need to be put in place in order to allow for these differences and allow for people to grow upon them in the organisations favour. Being open to each individuals differences, allows for new ideas to come to light and to be welcoming of different ways of going about tasks. There can however, be issues that arise such as legal implications in regards to discrimination. Discrimination can occur via both indirect and direct means. This is corrected via legislations against the illegal mistreatment and discrimination of employees. Equal Employment Opportunities (EEO) legislations were introduced in order to free all workplaces of discrimination and harassment. Equality and diversity can be thought of in terms of legal aspects, ethical...
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...aim of this report is to analyse and address the issue of under-representation of women in a workplace and gender pay inequity. This report will identify the issue and why it has occurred, talk about related management functions and environmental factors and offer two recommendations. Discussion Why it occurs? There are many reasons why this issue could occur in a firm. One reason is a glass-ceiling effect. It means an invisible barrier for women preventing them from reaching higher positions in an organisation. There are 3 things closely related to this effect: gender wage gap (when men and women are doing the same job for different wages), gender/job segregation (when men and women are working in different industries while women are usually assigned to low-market value jobs) and barrier in promotion process (men are more likely to get promoted then women) (Yazdanifard & Zainal Abidin, 2016). Other factors that have influence are the manager, organisation itself and the external environment. Manager as a person can not only...
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...___________________________________________________________________________ 1. Scholars have been studying behaviour in organisations at least since the time of Greek and Chinese philosophers. True False In order for something to be called an organisation it must have buildings and equipment. True False All organisations have a collective sense of purpose, even though this purpose might not be fully understood or agreed upon. True False Collective entities are called organisations only when their members have complete agreement on the goals they want to achieve. True False Evidence indicates that applying organisational behaviour knowledge tends to improve the organisation's financial performance. True False Globalisation may have both positive and negative implications for people working in organisations. True False Reduced job security and increased work intensification in Australia are partly caused by globalisation. True False 2. 3. 4. 5. 6. 7. 8. 9. Education is a primary category of surface-level diversity. True False Australian employees are more diverse today than a few decades ago on many deep-level categories but have actually reduced their diversity on most surface categories. True False 10. Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace. True False 11. Workforce diversity potentially improves decision making and team performance on complex tasks. True False 12. Surveys indicate that...
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...Implement Diversity Policy BSBDIV601A Q-1 List a number of benefit that diversity policy can bring to an organisation. How do these relate specifically to business objectives? A - A more diverse workforce... will increase organisational effectiveness. It will lift morale, bring greater access to new segments of the marketplace and enhance productivity. In short... diversity will be good for business. Diverse workplaces make good business sense for an organisation. A diverse workforce increases the opportunity to bring various perspectives to identifying and solving problems—a set of perspectives that more likely represent broader community views. Some of the benefits of diversity in business objective: - Increased innovation A diverse workforce means a broad range of perspectives, ideas and insights, not only in policy development and implementation, but in defining the policy challenge at the outset. - Improved service to our clients A workforce that reflects the diversity of the community it serves understands the needs of its clients better, enabling more efficient and responsive policy and service delivery outcomes. - Modelling what we promote The organisation has a role in promoting principles of equity and diversity in the Australian economy and community. Q-2 In your research you have accessed diversity policies from a number of other organisations. What did you learn from this and how relevant was the information gathered? A – 2 Adopting diversity policies...
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...MGMT6012 Management Perspectives Sydney Week 5 3/21/2016 Organisational Diversity 3/21/2016 Diversity What does “diversity” mean to you? How does it apply in the workplace? 3/21/2016 Introduction • Diversity is always a sensitive issue. • People who belong to a “minority” group often feel labelled, stereotyped, and marginalised in the workplace; • People who belong to the “majority” group are often unaware of the consequences of the collective action of the majority. 3/21/2016 Introduction • We all hold bias and prejudices simply because we notice difference and it is important not to try to obliterate difference and diversity in an attempt to redress prejudice. • Ignoring difference, for example, can be as damaging as highlighting it in a negative manner. 3/21/2016 Introduction • The literature around inclusiveness is the direction in which this field of study and practice is going. • The idea that we work towards an inclusive workplace for everyone, recognising everyone as a diverse member of the organisation is important, and leverages the strengths that differences bring in to the workplace rather than squashes them. 3/21/2016 What We Cover • The concepts of diversity, exclusion and inclusion • Different roots of diversity in the workplace • The experience of prejudice in the workplace and the limitations it places on organisational performance 3/21/2016 Objectives By the end of this module...
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...Managing diversity in the workplace is a complex issue and one that is fast becoming one of the most important factors driving the sustainability of today’s organizations. According to Root (2015) diversity in the workplace refers to the bringing together of people of different ethnic and religious backgrounds, as well as, age groups into a cohesive and productive unit. Diversity also encompasses all manner of differences including mental, physical, cultural difference, including sexual orientation. Patrick & Kumar (2012) states that in promoting diversity in the workplace there should be understanding, acceptance, appreciation and respect of each individual’s differences and uniqueness. The effective management of diversity allows all employees no matter their difference to reach their true potential and to maximize their contributions to the goals of the company. Greenberg (2004) stresses that the level of success an organisation achieves will depend on its ability to effectively embrace diversity. The effective management of workplace diversity carries with it benefits to both the organisation and the employee. A benefit to the organisation includes increasing the company’s flexibility and its ability to meet customer needs. According to Nataatmadia & Dyson (2005) research has shown that diverse groups tend to be more creative and flexible than homogeneous groups. Creative employees are encouraged to explore, and are known for their open-mindedness. Employees from...
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...that having a diverse heterogenic workplace has many benefits. I will be focusing on diversity in employee cultural and gender. Due to the increasingly diverse nature of Australia’s workforce, organisations will have to use strategic tactics such as successful Human Resource Planning, in order to attract, select and retain a diverse workplace. A company with employees that bring different perspectives is presented to be able in finding more efficient ways to operate and grow (Wojcik 2012). Diversity programs enhance the ability of an organisation to meet client needs, which can improve its profits (Wojcik 2012) Dwyer et.al (2001) discusses the potential benefits of gender diversity, such as novel insights, perspectives, creativity, and experience appear to foster and support expansion into new markets. Finding a similar association between racial diversity, growth, and firm performance, This insight will assist me to form an argument to why organisations should select a diverse workforce. Management teams with higher proportion of women promote more interpersonal channels of communication, employee participation in decision-making and monitor feedback and development more intensely (Melero, E 2010) Communities and consumers want to engage with and do business with organisations that reflect themselves and the current population (Lieber 2012). Attracting diverse employees to organisations has a flow on effect on the community. A workplace that embodies respect for all types...
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