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Dr Pepper

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Snapple
Melissa Wells
Rasmussen College
Customer Service

Snapple
The company I chose for my project is the Dr Pepper Snapple Group but more specifically the Snapple division. The entire company has over 19,000 employees across North America. They have more than 50 brands and hundreds of different flavors. On May 07, 2008 DPS became a stand-alone company. They make several popular name brands. Some include: Country Time Lemonade, Crush, Deja Blue water, Diet Rite, Hawaiian Punch, 7up, Canada Dry, and A&W Rootbeer. The soda known as Dr Pepper was invented in 1885 by Charles Alderton, a young pharmacist (Dr Pepper Snapple Group [DPS], 2012). (I thought this was awesome when I read it!!)
I chose Snapple because I really enjoy their products and wanted to learn more about them. The Snapple Company started in Greenwich Village, New York in 1972. Long-time friends Leonard Marsh, Hyman Golden and Arnold Greenburg started the company together. They first began by selling fruit drinks to stores under the name Unadulterated Food Corporation. The later came up with the name Snapple from an apple soda that was part of the original product line. They believed the soda had a great snappy apple taste. In 1987, the first Snapple tea was created. Presently, Snapple makes more than 50 varieties of drinks.
When most people think of Snapple, they think of children’s’ drinks. This is not true. Snapple makes a wide variety of drinks that can be suited to anyone’s desires. Their products are all natural and are a lot healthier than sugary sodas. They listen to customer’s requests and try to produce drinks that make them happy. For example, they recently created a tea that is less sweet because they had some request from customers for it. Personally, I think the company is very customer friendly and they seem to treat their employees well.

References
Dr Pepper Snapple Group. (2012). Our History. Retrieved from http://www.drpeppersnapplegroup.com/company/history/

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