... Executive Summary UPS is the world’s largest express carrier and largest package delivery company with over $30 Billion in revenue (2001). Its primary service is small package delivery, which has increasingly become a low margin business, and one with growing competitive pressure. Due to these low margins, efficiency and productivity in operations are paramount to overall financial success. Although UPS has a strong history of being a well run company, there remains significant opportunity to improve the value chain in this service organization. At a high level, the value chain at UPS can be described as a series of package “sorts” that must occur between the time UPS receives the package from the sender, and the time it is delivered to its final destination. Generally speaking, technology has been engineered into most of these sort steps in an effort to improve productivity, package handling volume, and accuracy. However, several critical steps remain manual, labor intensive processes that are fraught with errors that require rework. Our group has focused on the final sorting step in the value chain, the “Pre-Load”. A worker performing the Pre-Load step must memorize up to 1,200 “knowledge units”, which consist of zip codes, cities, areas of town, or some combination of these. These knowledge units form the basis for a sorting decision that determines which package truck will carry the parcel to its’ final destination. Although this is a simple decision...
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...skilled labour is available to implement the plan ,such as a recruitment or training strategy Licensing 1. Include any permits or licenses required. Conclusion Communication strategy Introduction A fast track courier is a courier company operating in a New South Wales for the last 15years. Heir primary business function is delivering medium to large size packages across metropolitan Sydney. The business has a good reputation in the marketplace for reliability &value of money. Although sales & pro²ts have increased each year by an average of 5%, the owners are looking to move forward by delivering to regional areas in NSW. Description of the business Fast Track Couriers is courier company operating in NSW for the past 15 years, delivering medium to large size package across metropolitan Sydney. The organisation is family owned, with three family members acting as a Management Board and responsible for approving all business decision. Business products and serveries * Delivering medium to large size package across metropolitan Sydney. * Load and unload heavy packages with 2 experienced drivers. * Delivering including regional routes. Marketing Activities The company has been marketed through direct sales, telephone,...
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...black low-profile antenna • 10-way power driver’s seat • Driver and passenger power window auto up/down • Automatic on/off headlights with welcome lighting • Electric parking brake with centre console mounted switch • One-touch folding rear seats • Roof rack cargo hooks • X-mode with Hill Descent Control • Heated front seats (three stage) • Active torque vectoring • Front seat cushion airbags • Integrated side-sill step pad • New colours: Crystal White Pearl, Lapis Blue Pearl, Tungsten Metallic, Wilderness Green Metallic • Discontinued colours: Cypress Green Pearl, Deep Indigo Pearl, Satin White Pearl, Venetian Red Pearl See specifications for complete list. 13 | 6 | 2014 1 NEW OR REVISED FEATURES 2015 OUTBACK Outback 2.5i • Active grill shutter • AM/FM/CD/MP3/WMA/AHA audio system with 6.2-inch touch-screen display, auxiliary audio input and steering wheel-integrated controls • Bluetooth® mobile phone connectivity with voice activation and Bluetooth® streaming audio • SiriusXM® Satellite Radio installed (free 3-month trial subscription included) • Optional PZEV Package Touring Package • Power rear liftgate with memory function • Subaru Rear/Side Vehicle Detection System (SRVD) • Side mirror integrated turn signals • Auto-dimming side-view mirrors with approach lighting • Auto-dimming rear-view mirror with compass • Optional Technology Package: – EyeSight®: Pre-collision braking, pre-collision brake assist, pre-collision throttle management, adaptive cruise control...
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...developer full user control over what files are deployed to the target computer. One of the most common problems developers experience when deploying test software is missing or incorrect versions of file dependencies. A file dependency is a secondary file that a file requires to compile, load, or run correctly. Normally dependencies come in the form of DLLs, .NET assemblies or subVIs. It is extremely important that you identify exactly what dependencies your test software requires, as well as their versions. This can be challenging and in many cases one might need a third-party product to determine the explicit dependencies of a file. Since it’s extremely easy to forget to include various dependencies in the deployment image, a tool that packages all relative files together for easy distribution would be nice. The NI TestStand Deployment Utility greatly simplifies this process by using workspaces and project files to collect all of the files required to successfully distribute your test software to a target computer. The NI TestStand Deployment Utility is tightly integrated with LabVIEW facilitating the deployment of the VIs that make up your test system. One of LabVIEW’s biggest benefits is that it is inherently modular. Although LabVIEW applications can be compiled into monolithic executables, they can still be executed and maintain their modular nature as VIs. The NI TestStand Deployment Utility focuses on facilitating the collection of all necessary VIs. The deployment utility...
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...Assessment date/s | | Time/s | | The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective The candidate will demonstrate the skills and knowledge required to identify change requirements for an organisation. Assessment description Using the scenario information supplied, the candidate will identify strategic change needs, review existing policy, monitor trends in the external environment that impact on organisation’s objectives, identify operational change objectives, prioritise change requirements and consult experts or specialists to assist in identification of change requirements and opportunities. The candidate will then write a report to management outlining the change requirements. Procedure 1. Review the scenario information provided (in the Appendix of this task) for Fast Track Couriers. 2. Prepare to write a report on change requirements for Fast Track by following steps 3–10 below. 3. Analyse the organisational objectives provided in the scenario to identify the change requirements for Fast Track Couriers: a. Identify requirements for change b. prepare an explanation of how your identified change needs link to the organisation’s strategic plan goal/s. 4. Review the organisation’s current state to understand how the current policies, practices...
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...Compensation and Benefits Strategies Recommendations Dave Tauala, David Cosme, Luana Pa'ahana, Rolly Alvarado, Sharon Losalio HRM/531 May 28, 2014 Arlis Liu Compensation and Benefits Strategies Recommendations A competitive and affordable total rewards system will not be effective if potential employees do not know what benefits are available. Communication of the package is just as important as the package itself. Employees tend to perceive the value of competitive benefits as excessive costs versus value (Cascio, 2013). The intent in the design of compensation programs is to incorporate salary and benefits into a package that will achieve Landslide Limousines' organizational goals. The team from Atwood and Allen Consulting put together recommendations for a total rewards package for 25 employees with projected revenue of $50,000 for the first year and a 5% revenue growth over the next two years. Limousine Market Landslide Limousines is a new business entering the marketplace. According to Austin Ground Transportation (n.d.), there are more than 70 limousine services. Landslide Limousines will need to market their service comparable to other limousine businesses. Austin is a tourist destination known for its diverse shops, bars, and restaurants. With today's unpredictable economy, limousine services are feeling the pinch as shuttle buses are gaining more business (Breslow, 2014). Entering the market as a new company, the ability to pay employees will be constrained...
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...of UPS package tracking system? The inputs in the UPS package tracking system is the detailed information about the sender, the destination, and when the package should arrive. The inputs of UPS’s package tracking system was picked up from “smart label” (scannable bar-coded label) attached to the package. The tracking system also include customer signature, pickup, delivery information by using hand held DIADs. The package tracking system also input the information about the current location (while en route) of the package and billing and customer clearance documentation. The processing takes places when the information is input in the scannable bar-coded label which is attached to a package. The information from the smart label is then transmitted to one of UPS’s computer system, and then it is finally sent to the distribution center nearest its final destination where the dispatched downloads the label data. The data is transmitted to the UPS central computer and is stored for retrieval. Data is reorganized so that it can be tracked by customers. The output occurs when the dispatcher of UPS downloads the label data and uses special software to create the most efficient delivery route for each drive that considers traffic, weather conditions, and the location of each stop. The outputs include pickup and delivery times, location while en route, and package recipient. It also includes various reports, such as all packages for a specific account or a specific driver or route...
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...managed by En.H.Rossly and son in law of its founder, Datu S. Najeed. PHSB was facing the same problems likes others transportation companies which is drivers embroiling in oil piracy. The transportation companies will bear the responsibilities of compensation of the refineries if there any hijacking or piracy happened. The involved culprits most probably are the tankers’ driver, deport operators and the transporters. One of the major customer of PHSB, Oilene Refineries Sdn Bhd (Oilene) was complaining to Datuk Najeed on the poor quality of CPO delivered by PHSB and it has caused them in big losses in their business as failed to fulfill the requirement of their customers. Oilene will not renew the contract if PHSB does not improve the situation in one month. Besides that, Datuk S. Najeed has reviewed the first quarter result of 2009 and noticed that the profits has dropped significantly compared to the same period of last year. If Oilene could not placated and, as a consequence, decide to leave their custom, PHSB would run into the trouble to return profits for the coming financial year. Datuk Najeed was very happy and insisted Rn.Rossly to investigate on these matters and report to him within one week with possible solutions. En.Rossly invited his university’s friend, Mukhiz Mohd who was from a management consultancy firm to assist on this. Problems: There are some problems happened in Palm Haul Sdn Bhd (PHSB) as below: 1) The clients of PHSB might not renew the contract with PHSB...
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...had the right to join a union. Many laws have been passed since then to protect the rights of the organization’s and its unions. The United Parcel Service (UPS) is the largest employer of the Teamsters Union under the Package Division ("Teamsters package division,"). UPS is an excellent example of the benefits of joining a union it processes and its negotiation power. Benefits to Joining a Union There are many benefits to joining the United Parcel Service (UPS) Teamsters Union. According to the Teamster’s Package Division newsletter, the division represents package car drivers, air drivers, feed drivers, part-time loaders, unloaders, sorters and clerks ("Teamsters package division,"). Joining the Teamsters union offers opportunity for workers to receive better pay, benefits and improved working conditions. In 1997, the Teamsters union represented UPS when they went out on strike to receive better wages for part-time employees and to keep control over the union employee pension fund. The strike lasted 15 days and the outcome was in favor of the union and the employees. The company increased the wages of part-time and full-time employees, upgraded part-time positions to full-time and gave the union continued control over the pension funds ("Ups strike: Package," 1996-2013). This year, UPS and the union averted a strike and were successful in negotiating a new contract with the organization. The contract was again asking for higher wages for part-time and full-time employees...
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...managed by En.H.Rossly and son in law of its founder, Datu S. Najeed. PHSB was facing the same problems likes others transportation companies which is drivers embroiling in oil piracy. The transportation companies will bear the responsibilities of compensation of the refineries if there any hijacking or piracy happened. The involved culprits most probably are the tankers’ driver, deport operators and the transporters. One of the major customer of PHSB, Oilene Refineries Sdn Bhd (Oilene) was complaining to Datuk Najeed on the poor quality of CPO delivered by PHSB and it has caused them in big losses in their business as failed to fulfill the requirement of their customers. Oilene will not renew the contract if PHSB does not improve the situation in one month. Besides that, Datuk S. Najeed has reviewed the first quarter result of 2009 and noticed that the profits has dropped significantly compared to the same period of last year. If Oilene could not placated and, as a consequence, decide to leave their custom, PHSB would run into the trouble to return profits for the coming financial year. Datuk Najeed was very happy and insisted Rn.Rossly to investigate on these matters and report to him within one week with possible solutions. En.Rossly invited his university’s friend, Mukhiz Mohd who was from a management consultancy firm to assist on this. Problems: There are some problems happened in Palm Haul Sdn Bhd (PHSB) as below: 1) The clients of PHSB might...
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...torraz@yahoo.com Phone: 702-219-9308 Objective: Seeking gainful employment with your company. Experience: * Walmart Corporation (North Las Vegas, NV, 2009-2010) * Remodels, builds, and stocks shelving. * Assist with heavy team lifts and guest carry-outs. * Greets and helps guest with various questions and concerns. * Cole Industries, Inc. (Las Vegas, NV, 2008 – 2009) * Store Tech (Warehouse Worker) * Receives, stores, and issues equipment, materials, and supplies. * Compiles stock records of items in stockroom, warehouse or storage yard. * Sorts, or weighs incoming articles to verify receipt of items on requisition or invoice. * Examines stock to verify conformance to specifications, stores articles in bins, on floor, or on shelves according to identifying information, such as style, size or type of material, fills orders or issues supplies from stock. * Sitel (Las Vegas, NV, 2007 – 2008) * Customer Service Representative * Answered inbound sales calls. * Provided information to customers. * Data Entry. * Problem solving. * Ryan Express (Las Vegas, NV, 2004 – 2007) * Tour Bus Driver * Drives vehicle from central loading area to destination according to dispatcher or assigned schedule. * May assist disabled passengers into and out of vehicle. * May operate radio or similar device to communicate with base station or other vehicles to report disruption of service. * Complies with local traffic regulations...
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...Ford Motor Company Corrie Madison-White MGT/521 August 13, 2011 Andrew Rosenberg Abstract A mutual funds manager is trying to decide whether or not they would be willing to invest in the Ford Motor Company. In order to make an informed decision the potential mutual funds manager will look at how recent economic trends are influencing the business, strategies the company has used or could use for adapting to changing markets, tactics the company has implemented to achieve their strategic goals, and the role human resource management plays in helping the company achieve its business goals. Ford Motor Company Ford Motor Company is an American automaker that was founded by Henry Ford. The company was incorporated on June 16, 1903. The headquarters is located in Dearborn, Michigan. It is currently the fourth largest automaker in the world. Ford Motor Company not only produced the Ford brand, they produce Lincoln and Mercury brands. Recently Mercury was discontinued. They acquired Jaguar, Volvo, and Land Rover. They have since sold all three brands. The company also has a small stake in Mazda and Aston Martin (History of Ford Motor Company, 2011). Recent Economic Trends Gas prices have been on the rise since 2008 and have even gone above $4.00 a gallon. Even though gas prices have gone down slightly, some consumers are still opting to park their cars and use public transportation. Some...
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...metropolitan area so that small to medium package deliveries market share increases by 7.5% 2. expanding product offering—todevelop an integrated approach to distribution management utilizing technology such as PDA devices and GPS 3. Improving employee engagement — to develop and maintain a cohesive and well-motivated workforce. Strategic goals are supported by the following operational and human resources goals. Operational plan goals * Testing of the distribution management system is to cease and allow implementation within the first quarter of the 2012 financial year. * The truck fleet will need to be expanded by 8 trucks within the 2012 financial year. * Human resources goals: To incorporate a Human Resources function to facilitate the changes in workforce management in the first quarter of the 2012 financial year. Introduce professional development and training to achieve organisational goals and promote understanding of organisation’s strategic goals in the first quarter of the 2012 financial year. Eliminate industrial relations problems in the 2012 financial year. Conclude negotiations with employees and union. Eliminate lifting injuries. Review the organisation’s current state to understand how the current policies, practices and operations deliver against the organisation’s strategic goals. Identify Change Requirements 1. The driver team and high-level lack of direct communication...
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...Assessment Task 2 BSBINN601B Manage organisational change Develop a change management strategy © 2011 Innovation and Business Industry Skills Council Ltd Page 1 of 17 Assessment Task 2 BSBINN601B Manage organisational change Submission details Candidate’s name Phone no. Assessor’s name Phone no. Assessment site Assessment date/s Time/s The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. © 2011 Innovation and Business Industry Skills Council Ltd Page 2 of 17 Assessment Task 2 BSBINN601B Manage organisational change Performance objective The candidate will demonstrate the skills and knowledge required to develop a change management strategy. © 2011 Innovation and Business Industry Skills Council Ltd Page 3 of 17 Assessment Task 2 BSBINN601B Manage organisational change Assessment description Using the scenario information supplied, the candidate will undertake a cost-benefit analysis for high-priority change requirements, undertake a risk analysis, identify barriers, and develop mitigation strategies. The candidate will develop a change management project plan, assign resources and develop a reporting process. The candidate will then present their analysis and project plan to management for approval...
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...see a 5% revenue growth over the first few years, they are estimating to have a net revenue of -$50,000 for the first year. The recommendations provided in this paper shall assist Landslide with securing their place in the transportation market in Austin, Texas. Market Research Evaluating companies in the relevant market will keep you competitive. We have researched 2 established car service companies in Austin, Texas operating with 25 employees or less. We started with a company you may be familiar with. Founded in 1989 by Tony Alyassin, Royal Carriages Limousine operates a substantial fleet of more than 25 vehicles (http://royalcarriages.com/). Employee are independent contractors with a compensation package of a flat wage rate and a corporate contribution to the National Taxi Drivers Association of Austin. The National Taxi Drivers Association is an organization that was founded in 2009 that focuses on taxi and limousine driver issues like healthcare for drivers, state regulations, and safety for professional drivers. The NATD points out that the nearly 250,000 taxi and limo drivers in the United States have been one of America's most overlooked groups of independent contractors. The organization is not a union or advocacy group, but claims to be "a source of information and products to improve drivers'...
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