...CVS Web Strategy Case Analysis Brandon Matthews 9/30/2009 1 Overview Introduction Consumer Value Stores, better known as CVS opened its doors in 1963 as a health and beauty supply store in Massachusetts. Since then it has evolved to one of the largest retail pharmacy chains in North America. In 1999, CVS was faced with a new business strategy. It appeared that there was a lot of traffic on Wall Street involving online pharmacies. The consumer and stakeholder demand for a strategic web presence for companies, with no exception of pharmacy giants like CVS, pressured the executives to implement a business strategy of incorporating its pharmaceutical retail services with the web. Helena Foulkes, Vice President of Marketing at CVS, was charged with ensuring that this new business strategy succeeded. CVS acquired a web company, Soma.com whose entire business strategy was similar to what CVS was attempting to achieve. Foulkes was faced with critical strategic challenges in transforming their new Information Technology (IT) initiative, Soma.com, to CVS.com. In this paper, we will introduce the retail pharmacy industry and its protagonists, achieve a bird’s eye view of CVS’s organizational structure, understand who CVS’s customers and competitors are, introduce the term Alignment Link in terms of overall strategy, implement the SWOT analysis tool to gauge ...
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...UAE has always been present from the earliest Islamic times, with people and organizations practising Islamic values, donating through philanthropy and Shariah compliant ways of commerce. In recent years, there have been worldwide initiatives to invest responsibly and focus on investing profits into community life and saving the environment. CSR addresses a company’s transparency or openness and considering its stakeholders’ expectations. This means that business does more than act out of self-interest and shows social responsibility (Juholin, 2004). Companies cannot operate any more entirely independently and need to consider the needs of society and welfare of the community. Organizations now realize that in order to survive and stay unique in business and obtain strategic advantages, they need to practice being socially responsible. Many larger organizations have already integrated CSR into their strategic plans as an important factor in order to have a sustainable business. Although larger enterprises have more impact on society today, SMEs are also considered as a leading area of business with great influence on society due to the fact that they comprise the largest business sector and are dominant employers in most economies. CSR awareness is increasing in the Middle East,particularly in Dubai. One of the main motivators for CSR in the UAE is the Dubai Chamber of Commerce and CSR centre namely; Centre for Responsible Business...
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...marijuana is very essential as it creates and sends a clear message to the under aged that use of drugs is unacceptable. When people are secretly or publicly using marijuana, the children will automatically notice whatever that is going on regardless of whether the drug user had earlier purposed to create awareness to the children or not. Actually, if by any chance the kids do not see the adults taking marijuana, they will surely notice these adults’ change in behavior and then tend to relate the conduct with drug use. According to researchers, most children learn by seeing what their elders do and, in future, tend to copy from them, which become their habit if no positive intervention is done. In order to keep the innocent children off some vices like use of marijuana and other drugs, the government and the members of the public need to create awareness of the dangers of copying and adopting irresponsible behaviors from their elders which include drug use. Clearly, when the members of public or even activists conduct the public campaign against legalizing the use of marijuana, the children get a chance to learn the dangers of the drug usage in addition to realizing that, at that specific period, the use of marijuana is illegal and has serious unpleasant consequences. With the understanding, the children will be able to make informed or correct decisions in life and, therefore, keep off the drugs as the perfect way of avoiding getting into trouble with the authorities (MONETH, 2014). ...
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...Students’ Vices and the Effect on Quality of Graduates of Nigerian Tertiary Institutions Oto J. Okwu Department of Agricultural Extension and Communication, University of Agriculture, Makurdi, Nigeria E-mail: oto079@yahoo.com KEYWORDS Students; vices; education; socialization; society; social problems ABSTRACT One of the most pressing issues in minds of people in Nigeria as far as education is concerned today is that pertaining to the quality or standard of education. Qualitative education should lead to detectable gains in knowledge, skills and values. There are, however, several students’ vices that seem to be militating against realization of the desired qualitative education in Nigerian tertiary institutions. Some of these vices are cultism, drug abuse, examination malpractice, obscene dressing and sexual promiscuity/harassment. Each of these vices and the possible social and academic implications are explained. Major employers of Nigerian graduates have widely agreed on quality decline in higher education in the country, particularly in the areas of communication in oral and written English and technical proficiency. It is recommended that the responsibility of preventing or curbing general students’ vices in Nigerian tertiary institutions be a collective one resting on parents, teachers, religious leaders, authorities of the institutions as well as government. This can be done through appropriate upbringing, counseling and necessary sanctions. INTRODUCTION Vices are forms...
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...DOMESTIC VIOLENCE IN WEBUYE COUNTY- WESTERN KENYA A RESEARCH PROPOSAL FOR THE FULFILLMENT OF A DIPLOMA COURSE IN THE UNIVERSITY OF ………. A STUDY CONDUCTED BY MR. SHDRACK MOMANYI OCHENGO PRESENTED TO PROF. …….. DATE OF SUBMISSION AUGUST 3, 2012 Table of Contents Chapter One (Introduction) 4 1.1 Background Information 4 1.2 Justification of the Study 6 2.0 Chapter 2: Literature Review 9 2.1 Introduction 9 2.2 Factors related to Domestic Violence 9 2. 3 Remedy to Domestic Violence. 11 2.4 Challenges in Resolving Domestic Violence 15 2.5 The Legal Framework 15 3.0 Chapter 3: Methodology 17 3.1 Introduction 17 3.2 Sample Design, Sampling Procedure and Data Collection. 17 3.3 Data Source and Data Collection Methods 18 3.4 Choice and Limitations of the Research Methods 19 3.5 Data Analysis and Ethical Issues 20 3.6 Problems, Constraints and Limitations of the Study 21 4.0 Chapter 4: Discussion of the Findings 22 4.1 Causes of Domestic Violence 22 4.2 Consequences of domestic violence 25 5.0 Chapter 5: Conclusions and Recommendations 29 5.1 Conclusion 29 5.2 Recommendations 31 Chapter 6: References 32 Appendices 34 6.1 Appendix One (Questionnaire and Interview Guide) 34 Chapter One (Introduction) 1.1 Background Information Since the beginning of the 20th...
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...Developing & Marketing A Blockbuster Drug: Eli Lilly’s Experience with Prozac BME-6 B. HBS CASE: “Developing and Marketing a Blockbuster Drug: Lessons from Eli Lilly’s experience with Prozac” 1. What factors contributed to Prozac becoming a blockbuster drug? Explain how each factor contributed and what management decisions helped the drug’s success. The following factors contributed to Prozac’s success: • Prozac’s low side effects and toxicity: The many drugs that were available before Prozac, such as tricyclic antidepressants (TCAs) and monoamine oxidase inhibitors (MAOIs) for treating depression, were too toxic or tricky to use except by trained psychiatrists. In the early 1970s, Ray Fuller, a senior Lilly pharmacologist, had been following new European research showing that a low concentration of serotonin in the brain was linked to depression. A Lilly chemist Bryan Malloy had synthesized some compounds intended to boost serotonin without the side effects of the TCAs. Human research data produced consistent and positive data. The new lower dose human studies revealed that 20 mg once a day was better than placebo and just as effective as TCAs taken multiple times a day. Prozac also produced fewer side effects, and was not lethal in overdose. Dropout rates on Prozac were comparable to the other TCAs and lower than for placebo that contributed to its success. • Thoughtful Marketing Launch Plan: When Prozac was launched in January 1988, Ken Cohen, the Marketing...
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...Cork Institute of Technology Bachelor of Business (Honours) in Information Systems – Award (NFQ – Level 8) Summer 2007 International Business (Time: 3 Hours) Instructions Answer: Section A: Answer all question one on case study Section B: Answer three (3) from five (5) questions. % of marks allocated for this exam: 70 Do not write, draw or underline in red. Examiners: Ms. C. O’Reilly Mr. L. Elwood Section A: Case study - John Higgins Answer all Question 1 Leonard Prescott, vice president and general manager of Weaver-Yamazaki Pharmaceutical of Japan believed that John Higgins, his executive assistant, was loosing effectiveness in representing the U.S parent company because of an extraordinary identification with the Japanese culture. The parent company, Weaver Pharmaceutical, had extensive international operations and was one of the largest U.S. drug firms. Its competitive position depended heavily on research and development (R&D). Sales activity in Japan started in the early 1930s, when Yamazaki Pharmaceutical, a major producer of drugs and chemicals in Japan, began distributing Weaver’s products. World War II disrupted sales, but Weaver resumed exporting to Japan in 1948 and subsequently captured substantial market share. To prepare for increasingly keen competition from Japanese producers, Weaver and Yamazaki established in 1954 a jointly owned and operated manufacturing subsidiary to produce part of Weaver’s product line. Through the combined effort of both parent...
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...Ending Modern-Day Slavery: Using Research to Inform U.S. Anti-Human Trafficking Efforts by Maureen Q. McGough NIJ study examines the challenges facing the criminal justice system when combating human trafficking. T rafficking in persons is modernday slavery and exists in virtually every country in the world — and the United States is no exception.1 Almost 150 years after the 13th Amendment abolished slavery and involuntary servitude, there are still men, women and children enslaved into labor and commercial sexual exploitation in the U.S. (see sidebar, “Understanding ModernDay Slavery,” on page 27). In recent years the worldwide human trafficking problem has attracted significant political and social attention. Awareness-raising initiatives such as the United Nation’s Blue Heart Campaign2 encourage involvement and action to fight human trafficking on a global scale. In the U.S., the Department of Homeland Security’s Blue Campaign unites anti-human trafficking programs and offers resources for law enforcement and the public to help raise awareness and provide muchneeded training.3 Despite growing awareness of the issue and an influx of resources from such influential bodies as the United Nations and other intergovernmental organizations, foundations, nongovernmental organizations and the U.S. government, the field is still hampered by its inability to measure the size and scope of trafficking.4 The data used to estimate the prevalence of human trafficking in the U...
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...000 GSK key figures for 2003 (in £ million) Sales 21,441 Materials and production costs 4,188 Marketing and administration 7,563 R&D expenditures 2,770 Operating income 6,920 Net profit 4,765 GSK has two main business divisions, pharmaceuticals and consumer healthcare. This profile deals with the pharmaceuticals division, which generates 85% of GSK’s sales. The five largest selling GSK products are Seretide/Advair for asthma and Chronic Obstructive Pulmonary Disease (COPD); Paxil/Seroxat and Wellbutrin, both antidepression drugs; Avandia/Avadamet for type 2 diabetes; and the antibiotic Augmentin. Each of these drugs generated above £800 million of sales in 2003. GSK produces a broad range of products of special importance to developing countries, including: Anti-malaria drugs Zentel (albendazole), for de-worming and the prevention of lymphatic filariasis Pentosam, against leishmaniasis Anti-retrovirals (ARVs) for the treatment of HIV/AIDS Tuberculosis drugs Vaccines for developing countries Corporate Social Responsibility (CSR) CSR refers to the responsibility of a company for the social, ecological and economic impacts of its operations. GSK follows a proactive and comprehensive CSR approach. In 2003, the company formally adopted a set of Corporate Responsibility Principles. The company is highly transparent about its CSR policies and has a clear governance structure on CSR. Reporting...
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...The Hershey Company Hershey’s customer base consists of wholesale distributors, chain grocery stores, mass merchandisers, chain drug stores, vending companies, wholesale clubs, convenience stores, dollar stores, concessionaires, department stores and natural food stores. The company has made significant changes over the past decade to strengthen its relationships with these customers. Primarily, the company has worked on improving its customer relationship management (CRM) which “enables companies to provide excellent real-time customer service through the effective use of individual account information.” (Kotler & Keller, 2009). In 1999 Hershey put in place a $112 million enterprise resource planning (ERP) and CRM system. The new technology was meant to bring the company’s business practices up to date and provide across-the-board automation that would span the process from order-taking to truck-loading. Unfortunately, due to initial problems in getting customer orders into the new system and transmitting the correct details of those orders to warehouse for shipping, Hershey got behind on their delivery and consequently lost over $100 million (Turk & Bligh, 2004). In an effort to repair damaged customer relationships stemming from the serious failures the year before, in 2000 Hershey implemented a new strategy that focused on fulfillment speed and agility. The company understood better than ever its key U.S. customers’ needs: efficient, customer-driven processes...
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...MIND, RELATIONSHIPS AND THE ENVIRONMENT PART II GOVERNMENT, ORGANIZED CRIME AND THE PHARMACEUTICAL INDUSTRY IN THE UNITED STATES CRYSTAL METH AND ILLEGAL DRUG STRATEGIES IN CANADA FIRST NATIONS AND CRYTAL METH TREATMENT STRATEGIES PART III TALA TOOTOOSIS’ STORY CRYSTAL METH ON THE NAVAJO NATION CONCLUSIONS APPENDIX A 1 INTRODUCTION Crystal methamphetamine 1 use among people in some First Nations communities (both in Canada and the United States) has evolved into an issue that is requiring more and more attention. Indicative of this, in July of 2005, the Assembly of First Nations (AFN) in Canada passed a resolution specifically directed at this emerging issue. 2 As a result of this resolution, the AFN has identified the need for the development of a First Nations National Task Force on Crystal Meth to develop a Strategic Action Plan to Address the Emerging issue of Crystal Meth in First Nations Communities. Generally speaking, this paper provides basic information about crystal methamphetamine as well as information that is First Nations specific. The first part of the paper discusses: what crystal meth is; who is using it; how it used; how it is made and; how it affects the body, mind, relationships and the environment. In Part II, interactions between governments 3 (e.g.: health/drug strategies), large pharmaceutical companies and organized crime are examined (e.g.: production levels of amphetamines). The role that these entities play in activities...
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...relates to members of the same sex, opposite sex or both. Homo sexual are people with sexual orientation towards people of the same sex; gays for males and lesbians for females. Bisexuals are those that are attracted to both men and women. In these definitions, it is important to underscore the fact that lesbians and gay people often have bisexual dispositions. Transgender persons are also victims of discrimination. These are people who are born with complete physical characteristics and features of one sex, but often feel emotional and psychological belonging to the opposite sex. As such a male feels and acts like a female, and vice versa. Many people, including those with sufficient understanding in psychological and social issues argue that trans sexuality is the root cause of homosexuality and bisexuality Morrow et al 19). Many studies in homosexuality associate the state of trans gender to complex emotions and instincts that cross over to attraction to members of the same sex. There are other claims that it is an effect of socialization, this one is not naturally born into it. Trans sexual have often come under discrimination in learning institutions, workplaces and social places. They have been branded as people with a confused sexual identity. Collectively, lesbian, gay, bisexual and transgender are often abbreviated as LGBT (Badgett 44). Sexual activity is mainly based on one`s preferences and instincts. In this sense, a person might be attracted to members...
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...For the exclusive use of S. AL OBAIDLI 9-405-009 REV: SEPTEMBER 22, 2005 DAVID THOMAS BORIS GROYSBERG CATE REAVIS Sonoco Products Company (A): Building a WorldClass HR Organization Your business is only going to be as good as the people you’ve got. You can have the best strategy in the world, but if you don’t have effective execution by people, it’s going to fail. — Harris DeLoach, Sonoco CEO In order to make progress, we had to somehow decide what things were going to be the same across the company and what things could be or needed to be different to support the businesses. There was a balance that we needed to figure out. — Cindy Hartley, Senior VP, Human Resources It was late August 2000. Cindy Hartley, senior vice president of human resources (HR) at Sonoco, a 100-year-old global provider of industrial and consumer packaging and related services, was meeting with five members of her reorganization task force comprising the heads of employee relations and organizational development, the company’s chief labor attorney, and two key divisional HR directors. Looking to cut costs across the company, the company’s newly appointed CEO had asked Hartley to come up with at least two potential new HR structures that would reduce the function’s costs by 20%, or $2.8 million. But there were other equally pressing reasons for the reorganization. Number one was to ensure top-level accountability for talent management and upgrading. The second reason was to provide...
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...Shuvro Protim Chondro 2010-3-10-087 MD Towfique Alahy 2012-2-30-049 Mahmuda Akter 2013-1-10-268 Table of Content Abstract This paper examines peoples understanding, services, expectations and assessment of the corporate social responsibility (CSR) of private banks, especially Dutch-Bangla Bank Ltd, Prime Bank, Unite Commercial Bank, Premier Bank, BRAC Bank are the largest private banks in Bangladesh. This study has been conducted among the stakeholders and beneficiaries of these private Bank Limited. An interview has been conducted using structured questionnaires to critically examine the subjective perceptions of the meaning, reasons and various aspects of CSR tasks of in Bangladesh. It has been found out that common people either do not have clear understanding about CSR activities or are not really concerned about the social responsibilities of the corporate organizations. The expected outcome of CSR activities, as has been stated in the memorandum and commitments of the corporate houses, has yet to be achieved. This study suggests that a more comprehensive and humane involvement of the common people in the CSR activities is required, which would not only fulfill the intended goals and objectives of the private banks but also ensure a successful and sustainable development of the society. Keywords: Corporate Social Responsibility, Stakeholders, Bangladesh, Performance, Brand Loyalty, Development, Challenges. 1.0 Introduction Corporate...
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...Zero-Tolerance Team Feasibility Study: Lowering Drug Violations On Campus Kelsey L. Jones Feasibility Study: Lowering Drug Violations on Campus Technical Communications Joyce Gorgan March 26, 2012 Table of Contents Executive Summary....................................................................................................................4 Introduction.................................................................................................................................5 Research Methods.......................................................................................................................6 Results.........................................................................................................................................8 Criminal Background Check Process..........................................................................................8 Cost.................................................................................................................8 Effectiveness...................................................................................................9 Legality...........................................................................................................9 Undercover Police Officers.........................................................................................................9 Cost...................................................................................................
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