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E-Business Market Strategy

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Submitted By chrisbch469
Words 9950
Pages 40
Chris Boich
EBUS308: Intro to E-Business
Professor Phillips
May 3, 2016
Chris Boich
EBUS308: Intro to E-Business
Professor Phillips
May 3, 2016
Convenient Coffee Convenient Coffee

Table of Contents Executive Summary 2 Mission Statement 2 Descriptive New Business Concept Summary 2 Justification of Relevance of New Business Concept 3 Role of the Internet in the New Business Concept 3 Description of the Business Model 4 Description and Justification of the Stakeholders & Target Market 5 Consumer Relationship Management 7 Description of the General Customer Touch Points 7 Description of the Customer Profile & Psychographics of the Target Market 10 Important Image Goals to Ensure Target Market Attraction 11 Internet Branding and Marketing Plan: Strategies for Web Pages 12 Market Analysis Summary 12 Brand Strategy 14 Customer Engagement Plan 15 Description of the Various Technologies That Were Used 18 Recency, Frequency, Monetary (RFM) Analysis 20 Description and Importance of Performance Metrics 23 Internet Branding and Marketing Plan: Integrated Communications Strategies 26 Customer Engagement Plan 26 Social Network Marketing 26 Internet Video Marketing 31 Explanation of How the Communications Represent Integrated Communications 33 Development of Lasting Customer Relationships 36 New Virtual Marketing Strategy 36 Strategy for Developing a Lasting Customer Relationship 39 Justification of the Strategy for Developing a Lasting Customer Relationship 42 References 44

Executive Summary

Mission Statement
To offer a convenient way to find fresh, enjoyable coffee while ensuring that you always have coffee and together helping the world.
Descriptive New Business Concept Summary

Convenient Coffee is a new e-business started by a coffee enthusiastic that is passionate about helping

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