...Supply Chain Management & E-Commerce Technology By Nachiappan Annamalai P.No: 2843-5431 Dept. of Industrial Engineering State University of New York at Buffalo Submitted in partial fulfillment of the requirement of CSE 712, "Seminar on E-Commerce," Spring Semester 2000 Instructor: Dr. Aidong Zhang, State University of New York at Buffalo Abstract: Technology improves day by day. What is the latest Technological trend today will eventually be an outdated one tomorrow. Man, ever since evolution has found new things and transformed himself from the Stone Age to an Age called the "Information Age". Now we live in a world where Information in the right sense at the right time and right place is what determines the economic success of nations. This Report presents a Comprehensive review of the fundamentals of Supply Chain Management and the various issues related to it. The Report also explains a few complex problems each entity in the Supply Chain faces and about the hardships that arise out of it. Finally the ways and means to tackle these issues are dealt with. It is at this stage that we find that We could solve all these complex issues through the latest cutting edge information technology tool called e-commerce. So the concluding part of the report presents how E-Commerce Technology can be used to tackle the complex problems in the Modern day Supply Chain. It provides examples of how these concepts that have been applied in various organizations...
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...ABSTRACT E-commerce made Supply Chain Management (SCM) technically viable and unleashed the practice of SCM. The Kenya Sugar Industry and particularly Sony Sugar Industry, due to its own characteristics, have not utilised E-commerce for Supply Chain Management as widely as it could have. The purpose of this exploratory study is to increase the understanding of the determinants for adoption of E-commerce in SCM within Kenya and its apparent industry of this study. The study will also aim at testing the value of supply chain structure and company strategies in explaining E-commerce adoption. Questionnaires, mail and email surveys will be conducted to collect the data. Simple interviews and regressions will be used to achieve the objectives and answer the questions generated. The results of this study will be used to confirm whether the literature that perceives E-commerce characteristics and Sony Sugar’s characteristics influence the E-commerce adoption level although not every factors of these two groups will be expected to do so. The study will also show that one of the factors in supply chain structure, E-procurement, is significantly related to the e-commerce adoption level. Key words: E-commerce, Supply Chain, Supply Chain Management, Kenya Sugar Industry, Sony Sugar Industry. LIST OF FIGURES 1. FIGURE 1 Supply chain model in E-Commerce environment 2. FIGURE 2 the E-Procurement Process 3. FIGURE 3 The Independent and the Dependent...
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...Supply Chain Management & E-Commerce Technology By Nachiappan Annamalai P.No: 2843-5431 Dept. of Industrial Engineering State University of New York at Buffalo [pic] Submitted in partial fulfillment of the requirement of CSE 712, "Seminar on E-Commerce," Spring Semester 2000 Instructor: Dr. Aidong Zhang, State University of New York at Buffalo Abstract: Technology improves day by day. What is the latest Technological trend today will eventually be an outdated one tomorrow. Man, ever since evolution has found new things and transformed himself from the Stone Age to an Age called the "Information Age". Now we live in a world where Information in the right sense at the right time and right place is what determines the economic success of nations. This Report presents a Comprehensive review of the fundamentals of Supply Chain Management and the various issues related to it. The Report also explains a few complex problems each entity in the Supply Chain faces and about the hardships that arise out of it. Finally the ways and means to tackle these issues are dealt with. It is at this stage that we find that We could solve all these complex issues through the latest cutting edge information technology tool called e-commerce. So the concluding part of the report presents how E-Commerce Technology can be used to tackle the complex problems in the Modern day Supply Chain. It provides examples of how these concepts that have been applied in various...
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...A PRELIMINARY ASSESSMENT OF THE IMPACT OF E-COMMERCE TECHNOLOGIES IN SUPPLY CHAIN MANAGEMENT This empirical study assesses the organizational impact of using eCommerce technologies in supply chain management utilizing the following constructs: system quality, information quality, system usage, and user satisfaction. A sample data set was collected from maquiladoras in Juárez, Mexico to investigate relationships among these constructs. A SEM analysis was undertaken, using AMOS, on the dataset. The analysis provided statistically significant relationships among some constructs. Keywords: Supply Chain Management, eCommerce Technologies, e-Enabled Supply Chain Management INTRODUCTION The use of eCommerce technologies (the Internet/World Wide Web, intranets, and extranets) in supply chain management (SCM) is a relatively recent phenomenon. Accordingly, very few studies have been conducted to date on the extent to which eCommerce technologies have been utilized in SCM, and, more importantly, on whether or not e-enabled supply chain management (eSCM), with the use of such technologies, has brought about improvements in managing supply chains. DeLone and McLean [1] proposed interrelationships among six IS dimensions in what is referred to as the ‘DeLone and McLean (D&M) IS Success Model’. The six dimensions in the D&M model are (1) system quality, (2) information quality, (3) system usage, (4) user satisfaction, (5) individual impact, and (6) organizational impact. While DeLone and...
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...Slide 4. 1 Chapter 4 E-Environment David Chaffey, E-Business & E-Commerce Management, 5th Edition, © Marketing Insights Limited 2012 Slide 4. 2 Learning Outcomes • Identify the different elements of an organization macro-environment that impact on an organization‟s e-business and e-marketing strategy • Assess the impact of legal, privacy and ethical constraints or opportunities on a company • Assess the role of macro-economic factors such as economics, governmental e-business policies, taxation and legal constraints. David Chaffey, E-Business & E-Commerce Management, 5th Edition, © Marketing Insights Limited 2012 Slide 4. 3 Management Issues • What are the constraints such as legal issues placed by the e-environment on developing and implementing an e-business strategy? • How can trust and privacy be assured for the customer while seeking to achieve marketing objectives of customer acquisition and retention? • Assessment of the business relevance of technological innovation. David Chaffey, E-Business & E-Commerce Management, 5th Edition, © Marketing Insights Limited 2012 1 Slide 4. 4 Activity 4.1 Introduction to Social, Legal and Ethical Issues • List all the social, legal and ethical issues that the manager of a sell-side e-commerce website needs to consider to avoid damaging relationships with users of his or her site or which may leave the company facing prosecution. You can base your answer on issues which may concern...
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...The Evolution and Development of E-Commerce Market and E-Cash Azamat Nogoev1 Faculty of Business Management and Globalization LimkokwingUniversity of Creative Technology, Cyberjaya, Malaysia Azamat_nogoev@yahoo.co.uk Rashad Yazdanifard2 Faculty of Management,Multimedia University Cyberjaya, Malaysia rashadyazdanifard@yahoo.com Shahriar Mohseni3 Faculty of Management,Multimedia University Cyberjaya, Malaysia shahriar_mohseni@yahoo.com Behrang Samadi4 Faculty of Management,Multimedia University Cyberjaya, Malaysia behrang_samadi@yahoo.com Meera Menon5 Faculty of Design Inovation, LimkokwingUniversity of Creative Technology, Cyberjaya, Malaysia meera@limkokwing.edu.my ABSTRACT Given the impact of the Internet on all aspects of economic life, it can be regarded as a source of emergence of new electronic economy with an extremely rapid growth, creating new opportunities for Industrial and business activity, increase employment opportunities.Robust economic activity on the Internet or by using its capabilities led to the emergence of a new concept- electronic commerce. KEY WORDS Internet, electronic commerce, electronic payment systems. 1. INTRODUCTION Advances in communication technologies within the last decade of the twentieth century paved the way for innovations, promoting rapid globalization. The convergence of telecommunications and computer technology has given birth to a new business organizational system called the internet, presenting a revelation...
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...TL1033: Logistics (Part 1 – Introduction to Theory) Level 1 – Semester 2, Bachelor of Transport and Logistics Management Department of Transport and Logistics Management Assessment 1 131448P “Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.” - Tom Peters The word logistics was used in warfare where logistics became a pivotal technique to win the game. In that case most of the military logistics literatures of early periods were delivered the tactics and insights to work in complex environments (McGinnis, 1992) where the flow of material and information become vital. This basic phenomenon was integrated into the business and currently logistics acts as a central and essential feature of all economic activities (Christopher, 1986). The importance of logistics can be understood by its evolution. Earlier, flow of material was under different and fragmented activities such as purchasing, warehousing, transportation and etc. Then it became material and distribution management, and thereafter it has moved towards linking it to integrated logistics (Ballou, 2007). All these integrations to intent and purposes were to reduce costs incurred through logistics activities as logistics costs were seemed to be higher than any other cost of business activities. As an example, national level logistics cost...
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...Asian Social Science; Vol. 10, No. 21; 2014 ISSN 1911-2017 E-ISSN 1911-2025 Published by Canadian Center of Science and Education The Situations of Sole Proprietorship, E-Commerce Entrepreneurs and Trends in Their E-commerce: A Case Study in Thailand Pattarawadee Permwanichagun1, Sumeth Kaenmanee1, Aree Naipinit1 & Thongphon Promsaka Na Sakolnakorn2 1 Faculty of Management Science, Khon Kaen University, Khon Kaen, Thailand 2 Institute for Peace Studies, Prince of Songkla University, Hat Yai Campus, Thailand Correspondence: Pattarawadee Permwanichagun, Faculty of Management Science, Khon Kaen University, Khon Kaen 40002, Thailand. E-mail: pattarawadee999@hotmail.com Received: June 16, 2014 doi:10.5539/ass.v10n21p80 Accepted: September 4, 2014 Online Published: October 30, 2014 URL: http://dx.doi.org/10.5539/ass.v10n21p80 Abstract The aim of this study is to examine the situations of sole proprietorship, e-commerce entrepreneurs and trends in their e-commerce. This study uses a mixed-method quantitative and qualitative approach for collecting the data. The study finds that most sole proprietorships in e-commerce are owned females between 31 and 40 years old who are educated with a Bachelor’s degree (63.16%) and draw an income of 40,001–50,000 bahts per month (approximate $1 USD = 33 bahts). Most of these sole proprietorships (66.59%) are located in the central part of Thailand. These entrepreneurs spend more than eight hours a day on their...
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...6 MANAGEMENT INFORMATION SYSTEM 4. Discuss in detail the activities involved in development of e-commerce based Information System in an organization. STRATEGIES One of the first challenges involved in moving to online commerce is how to compete with other e-commerce sites. A common problem in addressing this challenge is that e-commerce is often analyzed from a technical standpoint, not a strategic or marketing perspective. E-commerce provides several technical advantages over off-line commerce. It is much more convenient for the buyer and the seller, as there is no need for face-to-face interaction and Web-based stores are open 24 hours a day. Also, e-commerce purchasing decisions can be made relatively quickly, because a vendor can present all relevant information immediately to the buyer. These factors lend themselves to a transactional approach, where e-commerce is seen as a way to reduce the costs of acquiring a customer and completing a sale. In contrast, most successful e-commerce Web sites take a relational view of e-commerce. This perspective views an e-commerce transaction as one step among many in building a lasting relationship with the buyer. This approach requires a long-term, holistic view of the e-commerce purchasing experience, so that buyers are attracted by some unique aspect of an e-commerce Web site, and not by convenience. Since consumers can easily switch to a competing Web site, customer loyalty is the most precious asset for an e-commerce site...
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...Introduction of e-commerce Electronic commerce can be defined as sales or purchase of goods and services or any commercial transaction through electronic systems such as internet, telephone and e-mail. There are several forms of e-commerce, including: Business-to-Business (B2B) is the electronic transactions between enterprises for conducting business. Business-to-Consumer (B2C) is the business sell of products or services directly to customers, such as Gmarket, Alibaba etc. Consumer-to-consumer (C2C) is the business conduct between consumers. This usually is a form of auction or forum site, such as E-bay. Consumers post what they intend to sell on the webpage, other consumers can access and bid for the item. Customer-to-business (C2B) is a form of business offered by consumer to business to exchange for money. For example, designers sell a design to a multimedia manufacturing company online. One of the major subset of E-commerce is mobile commerce. It is the sale and purchase of goods or services or conducts any business activities through internet connection using handy devices such as mobile phones and tablets. Mobile commerce is getting popular and can be defined as the next generation of e-commerce. Businesses conduct e-commerce to stay competitive. Some of the businesses are successful with the use of e-commerce, such as online shop Amazon and DBS Bank. Amazon provides a massive range of products. They are focus on their selection, price and convenience. Customers can...
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...This report aims to provide insight to the CEO and senior management of Classact the competitive advantage that can be gained by implementing IS and IT strategies within the organisation. Specifically this report will be discussing about supply chain management, customer relationship management and E-commerce as three very innovative solutions that are very crucial for the continued existence and increased profitability of Classact. We will be discussing on how other organisations who have implemented customer relationship management, supply chain management and E-commerce have been able to forge ahead of their competitors, increase their profits and maintain that same one to one relationship with the customers. Finally recommendations have been made as to how Classact can forge ahead of their competitors instead of falling prey to bankruptcy by lagging behind in IS and IT innovation. Today it has become critical for businesses to adopt e-commerce in order to gain a competitive advantage and meet customer needs. It's biggest advantage being the accessibility to customers, suppliers and buyers all over the world by the medium of Internet and various networks. It has also resulted in cost reduction in areas like marketing, processing and storage of information. It has proven to be increase efficiency of the business. E-commerce works in collaboration with another crucial area for businesses 'Supply Chain Management'. 'Supply Chain' is an entire chain of facilities and various...
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...Module VI E-Business and E-Commerce E-Business Model – – – – – – – The Storefront Model The Auction Model The Portal Model The Name-Your-Price Model The Comparison Pricing Model The Demand Sensitive Pricing model The B2B Exchange Model The storefront Model • Storefront model enables merchants to sell products on the Web – Transaction processing, security, online payment, information storage • E-commerce allows companies to conduct business 24-by-7, all day everyday, worldwide • An e-commerce storefront should include: – Online catalog of products – Order processing – Secure payment – Timely order fulfillment The Auction Model • Online auction sites – Act as forums through which Internet users can log-on and assume the role of either bidder or seller – Collect a commission on every successful auction – Sellers post items they wish to sell and wait for buyers to bid • Reserve price – The minimum price a seller will accept in a given auction • Reverse auctions – Allow the buyer to set a price as sellers compete to match or even beat it The Portal Model • Portal sites – Give visitors the chance to find almost everything they are looking for in one place • Horizontal portals – Portals that aggregate information on a broad range of topics – Yahoo!, AltaVista, Google • Vertical portals – Portals that offer more specific information within a single area of interest – WebMD, IMDB • • Comparison pricing model – Web sites using shopping technology to find the lowest price for a given...
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...Electronic Commerce Decisions The decision to take up electronic commerce should be a strategic one, which is informed by the broad objectives of the firm. Whether or not electronic commerce will build value, reduce costs, or simply result in an extra layer of IT infrastructure that requires on-going support, are still issues for debate. Haag, S., & Cummings, M. (2008, pg. 227), in their case study of America Online (AOL) imply that AOL is "inching" toward becoming an Internet bank. In this posting, I discuss the recommendations I would make to AOL management, and the advice I would make to them, on the processes and outcomes they should expect from implementing the recommendations. Furthermore, recommendations on whether to follow the B2B or B2C model would be made for a small office supply company, with a small budget for IT, whose customers are local businesses, but does have a big need to be able to manage materials, delivery schedules, and build customer loyalty. The critical factors that would come into play in making this decision will also be discussed, as supported by documentary evidence and research. E-commerce processes According to Duffy, G., & Dale, B. G. (2002), it is not easy to find a generally accepted definition of Electronic commerce (e-commerce). Haag, S., & Cummings, M. (2008), state that e-commerce is commerce accelerated and enhanced by Information technology (IT), in particular the internet, enabling customers, consumers, and companies...
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...E-Commerce as a Capstone in Information Technology Jon A. Preston Assistant Professor Scott Taylor Instructional Assistant Department of Information Technology Clayton College and State University Morrow, GA 30260-0285 ABSTRACT Universities interested in keeping pace with the rapidly changing field of Information Technology (IT) are often pulled in many directions. Because Information Technology is such a popular field of study and work, educators must manage rising enrollments in an era where the ubiquity of information technology demands an ever-increasing number of specializations. As a result, industry and students expect a wider range of courses and specializations in their upper division coursework. E -commerce, one of the most promising of these maturing Information Technology specializations, affords an excellent opportunity to draw together the fundamentals of the field into a capstone series of courses. E -commerce fulfills a present demand from industry, provides a wonderful project and group-based “studio-style” learning environment, and is quite popular with students. This paper discusses our e-commerce degree specialization as a capstone to undergraduate Information Technology coursework. We also discuss the motivation for, design and execution of, and results from our courses. Keywords: E-commerce, information technology, capstone project, studio -style learning 1. MOTIVATION E-commerce degrees and Computer Science/Information Technology...
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...Development of an E-Commerce Website for ABC Corporation Tammy Semelsberger Managerial Applications of Information Technology – IS535 DeVry University, Keller Graduate School of Management August 18, 2012 Table of Contents Abstract 3 Company Background 3 Business Problems 4 High-Level Solution 5 Benefits of Solving the Problem 6 Business/Technical Approach 7 Business Process Changes 7 Technology / Business Practices Used to Augment Solutions 9 Conclusions and Overall Recommendations 10 High-level Implementation Plan 10 Summary 11 Summary of Recommendations 11 References 13 Development of an E-Commerce Website for ABC Corporation Abstract ABC Corporation (ABC) is a clothing store in Chicago, IL. They are a local store that needs to increase profitability and competitiveness. Designing a custom e-commerce online store on their current website, that is tailored to ABC’s goals and customer needs, is key in attracting and maintaining a customer base, and increasing profitability. The business problem to be solved is how to implement, market, and maintain a successful e-commerce site while building customer loyalty, increasing profitability, improving strategic planning, and expanding the market. ABC will use an outside source to develop, produce and maintain this store. There will be reporting systems in place to analyze data...
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