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Submitted By hmarc51
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CHAPTER 1
INTRODUCTION

Project Context Through the years, E-commerce has revolutionized the way businesses are being made. A lot of companies and business firms have gone from being “conventional” to “online” due to the advantages that it offers. E-commerce, by its simplest definition, is the buying and selling of products and services by businesses and consumers over the Internet. E-commerce sites such as online stores and brochure sites have allowed businesses to deliver and display information about products and services online thus increasing its business opportunities as well as its profits. Infocom Solutions Powerlinks Co. is a Butuan-based company that offers IT products and services for clients around the province. The company is engaged in selling and installation of CCTV Surveillance Cameras, PABX Telephone Systems, Biometrics Identification and Door Access Control Systems as well as computer and networking services. Being a successful contractor of Bayan Telecommunications and a service provider for LECSL installation/configuration, the company is now looking for ways on how to improve their business. Due to this, the researchers develop an e-commerce website for Infocom Solutions Powerlinks Co. that will enable the business firm to showcase their products and services online. In addition, the proposed website will include a knowledge-base system that will provide troubleshooting tips to site visitors with regards to basic computer and surveillance camera problems.
Purpose and Description of the Study
This study aims to create an e-commerce website for Infocom Solutions Powerlinks Co. that will allow the company to conduct online transactions and improve their company services through the use of the World Wide Web. Through the proposed E-commerce website, dissemination of product and services information as well as transactions of orders

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