...The first comprehensive look at what employees are thinking and feeling as they go about their work, why it matters, and how managers can use this information to improve job performance Inner Work Life Understanding the Subtext of Business Performance by Teresa M. Amabile and Steven J. Kramer I 72 Harvard Business Review | May 2007 | hbr.org Leigh Wells knowledge work from its people, then you undoubtedly appreciate the importance of sheer brainpower. You probably recruit high-intellect people and ensure they have access to good information. You probably also respect the power of incentives and use formal compensation systems to channel that intellectual energy down one path or another. But you might be overlooking another crucial driver of a knowledge worker’s performance – that person’s inner work life. People experience a F YOUR ORGANIZATION DEMANDS hbr.org | May 2007 | Harvard Business Review 73 Inner Work Life: Understanding the Subtext of Business Performance constant stream of emotions, perceptions, and motivations as they react to and make sense of the events of the workday. As people arrive at their workplaces they don’t check their hearts and minds at the door. Unfortunately, because inner work life is seldom openly expressed in modern organizations, it’s all too easy for managers to pretend that private thoughts and feelings don’t matter. As psychologists, we became fascinated a decade ago with day-to-day work life....
Words: 7020 - Pages: 29
...The first comprehensive look at what employees are thinking and feeling as they go about their work, why it matters, and how managers can use this information to improve job performance by Teresa M. Amabile and Steven J. Kramer Inner Work Life Understanding the Subtext of Business Performance I 72 Harvard Business Review | May 2007 | hbr.org Leigh Wells knowledge work from its people, then you undoubtedly appreciate the importance of sheer brainpower. You probably recruit high-intellect people and ensure they have access to good information. You probably also respect the power of incentives and use formal compensation systems to channel that intellectual energy down one path or another. But you might be overlooking another crucial driver of a knowledge worker’s performance – that person’s inner work life. People experience a F YOUR ORGANIZATION DEMANDS hbr.org | May 2007 | Harvard Business Review 73 Inner Work Life: Understanding the Subtext of Business Performance constant stream of emotions, perceptions, and motivations as they react to and make sense of the events of the workday. As people arrive at their workplaces they don’t check their hearts and minds at the door. Unfortunately, because inner work life is seldom openly expressed in modern organizations, it’s all too easy for managers to pretend that private thoughts and feelings don’t matter. As psychologists, we became fascinated a decade ago with day-to-day work life....
Words: 7020 - Pages: 29
...description of the learning situation and then explore how the particular dimensions are evident within them. I will identify the particular elements of these dimensions, I felt existed, and also make reference to those, which appeared absent in the learning situation. I will finish by reflecting on the importance of this assignment and the implications for teaching in general. The children were asked to close their eyes and 'think carefully' about their favourite characters and what they knew about them. The children all did this and it was obvious by the expressions on their faces that they were concentrating and thinking really hard. This to me indicated that they were involving themselves in a form of higher order thinking. Their finished diary entries also were evidence of this, they produced extremely interesting and clever work, which showed a great deal of thought on the student's part. Both 'deep understanding' and 'deep knowledge' were present in this lesson. The children demonstrated a deep understanding of the underlying concepts of the task; they were able to use their knowledge to solve the problem and were able to establish the relationship of there being more than one correct answer. —David Supportive classroom environment See the Queensland government 'New Basics Project' Supportive classroom environment site....
Words: 758 - Pages: 4
...Curious Incident of the Dog in the Night-Time Rationale For my English course we studied two texts, The Secret Sharer by Joseph Conrad, and The Curious Incident of the Dog in the Night-Time by Mark Haddon. I decided to write on The Curious Incident of the Dog in the Night-Time because I think the book has an interesting and unique plot. I have chosen to write three diary entries. This text type is appropriate because diaries are personal and reveal feelings that contribute to the furthering of the plot. The purpose of my characters diary entries is to reveal their inner emotions and feelings. The intended audience for the diary entries are the characters themselves, as only they will read their diary. I will write three diary entries in the characters of Christopher, Father and Mother. I have deliberately used swear words in Father’s diary entry as he swears a lot throughout the book, and it reflects his personality. As Mother misspells many words in her letters to Christopher, I use clumsy spelling in her diary entry, to present her the way the reader knows her from the book. Father’s Diary Hello Dairy, I can’t believe Christopher is still poking around in other people’s business after I told him several bloody times to mind his own f*&%ing business. I have to think of something fast. He’s a clever boy. He could find out, he could find out about everything. I can’t let that happen. Maybe if I hadn’t killed that bloody dog in the first place, none of this...
Words: 1061 - Pages: 5
...anything we can or need go do to address it? You can pick any subject that you want out of our textbook and from any chapter. The 3 other things that I look for that causes your presentation to excel is imagery, eye contact with the audience, and narrate the presentation instead of reading it. Students in the past have used powerpoint, prezi, poems, charts, songs, hip-hop presentations, etc., to accomplish this assignment. Don’t overthink it because if you just cover those 3 main elements, your 10 minutes will have been used up. 3. The 40 diary entries that are due have 4 different deadlines to be turned in listed in your syllabus. You should submit them in 4 units of 10 diary entries each. You certainly can turn them in ahead of the due dates. You can pick any subject that you want out of the textbook. Here is how they should look: Definition (at least two sentences) Example (at least two sentences) Here is an example of One diary entry: Definition: Observational Learning = Observational learning is a process in which a person observes what another person is doing. The person doing the observing then is able to repeat this action in their own life as a result of simply watching it happen....
Words: 390 - Pages: 2
...clearly show that although society may cast Jefferson out as a black murderer, he can still triumph somewhat knowing that he retains the qualities of a good human being. The first trait Jefferson demonstrates after his incarceration is the fact that he still enjoys the outside comforts of small things such as a radio and diary. The fact that Jefferson still wants these things shows his imprisonment does not defeat him. In one of his last diary entries, Jefferson says , “shef guiry ax me what I want for my super an I tol him I want nanan to cook me som okra an rice an som pok chop an a conbred an som claba” (232). Jefferson still enjoys his aunt’s cooking, an outside pleasure from prison. The fact that he can still take pleasure from these small outside things clearly demonstrates that Jefferson enjoys a small victory over the world that has locked him away. The second characteristic that shows society does not defeat Jefferson is Jefferson’s remaining strong compassion for everyone around him. This shows that through defeat, Jefferson remains a strong person by not holding any grudges against his incarcerators. A selection from his diary reads, “This was the firs time I cry...
Words: 648 - Pages: 3
...HOW TO ANALYSE SOURCES ANALYSING OF SOURCES Historical criticism.-> Original document? How, when, and why did it come into being? Where does it come from? Who is the author or the cartoonist or the cameraman? 2 critical questions: Could the witness possibly have known the truth? Did the witness wish to tell the truth? EVALUATING OF SOURCES Authenticity? (are there factual errors in the source?) Reliability? (how long after the event was the source produced?) Bias/Prejudice? Subjectivity VS objectivity? Historians have an issue, the source is problematic (biased, emotions, etc) and the historian is a human writer. To guard oneself from being manipulated by bias sources, one must cross-reference. This means one must analyse a few sources and then synthesise their own conclusion. QUESTIONS WHICH ASK YOU TO COMPARE IN THE TEST OR EXAM Generally sources can have two characteristics with each other. They are either similar or they are contradictory/different with each other. One should consider the following aspects when answering these types of exam questions: What are the similarities(1) and the differences(2) between the sources? How do these sources complement each other(3)? Which of these sources provides a more accurate viewpoint on the topic(4)? QUESTIONS WHICH ASK YOU TO USE ALL THE SOURCES This is an eight mark question which comes prior to the essay. One is required to write approximately 10-15 lines;...
Words: 744 - Pages: 3
...old girl and their relationship, while remembering the reality of both their situations, even though Jack consistently shows signs of being a non-caring, boozing, and adulterous older man. Throughout the story, the narrator takes the reader through many different opinions on how Jack treats the young girl. In the first sentence, Jack seems like a nice guy who has bought the young girl a five year diary, which is a very thoughtful birthday gift for an eighteen year old. Within moments, the narrator then shows Jack as very uncaring, as he pushes her head down while attempting to hide her from his wife. Not only are the readers now looking at him as an adulteress, but through the narrator’s description of her surroundings, are envisioning Jack as a guy who drinks booze with under aged girls while wearing dirty boots in his dirty truck. Jacks character continues to barrel downwards as he rides by his wife with his mistress in the car slinging insults about the stupid things his wife does. As the young girl tells Jack that she is going to write about how much she loves him in her diary, he discourages her by telling her that in a...
Words: 1019 - Pages: 5
...USING STUDENT DIARIES IN ASSESSMENT • Diaries are an outlet for turbulent emotions, doubts, private prejudices and other meditations. It is also a place (outside one’s own head) to vent feelings about / interpersonal situations in the field, where a tight lid usually has to be kept on strong personal reactions. Diaries and journals are the hidden subtexts of qualitative research, and their occasional publication can be celebrated events. (De Mea, 2004) • Student diaries or learning diaries are students’ written observations and interpretations of the teaching-learning process. It can powerfully capture important attributes of teaching and learning situations and other realistic social processes in the classroom, which may provide insights for teachers, course developers, in redefining and improving their instructional practices. • Writing diary is a reflective thinking process. The opportunity to reflect encourages learner involvement, as it allows learners to make connections between themselves and the course of study. • “Journal or diary writing helps me to see that I really have some things to say and that I need to get down on paper.” (Anonymous) Diaries as Instructional Lenses: Its Importance 1. For reflection on what has been learned. 2. For enlightenment about the happenings in the surroundings 3. For the development of retentive memory 4. For free expression of student’s views about the topics, learning and...
Words: 820 - Pages: 4
...INSTRUCTIONS 1. Select an organization of your choice 2. Administer at least 60 tailored SERVPERF questionnaires to its customers 3. Enter the collected data into SPSS 4. Analyse the data 5. Write a brief report 6. Groups should be having between 8-10 members. 7. Submission date: 8TH May 2013 (Please observe submission date) More Instructions 1. Use APA referencing 2. Length 8-15 pages (including references and appendices) 3. Font type: Times New Roman 4. Line Spacing =1 5. Margins =1 inch all four sides 6. Font Size=12 7. Pages= Top Centre Individual Assignment (Service Journal Entry Form) Use marketing of services concepts already learned in class to share your personal service encounter experiences. SERVICE JOURNAL ENTRY FORM Service Encounter Diary No__________ Your Name: ___________________________ Type of Service (Industry) ________________ Name of Firm ________________________________________________________________ Date of encounter: _____________________Time of the Encounter: ____________________ 1. What specific circumstances led to this encounter? ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 2. Exactly what did the firm /employee say or do? ____________________________________________________________________________...
Words: 522 - Pages: 3
...Difference between journals and diaries:- The difference between a diary and a journal is that a diary is where you can write down what happened during the day and keep a record of stuff. A journal is to write your own personal feelings in, and things that happened, and how they happened. A diary is a report of what happened during the day—where you ate, who you met, the details that what was happened in the office, and who took whose side. It is a like a newspaper about you. A journal is completely different. A journal is about examining your life. It’s a GPS system for your spirit. Journals lead to insight, growth, and sometimes, achieving a goal. You can keep a journal in anything that feels comfortable and that’s portable–a spiral notebook, a bind book you have put together with lokta paper, index cards held together with a rubber band. You can use a computer; keep a blog, although that doesn’t work as well for me. But things on the internet are simply not private, password protected or not. To keep a journal on paper, pick a time of day to write. Keep it regularly. It makes it easier. Try that you didn’t stuck to an exercise program because then it can nailed it into schedule at a certain time. Writing works the same way. First thing in the morning, last thing at night, while eating lunch at your desk. Write with a good pen that feels good and whose color you like. In the beginning, you may have to set a time limit. Three minutes is good. Just write whatever comes...
Words: 593 - Pages: 3
...Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] Authentic Christianity SAGU Personal Journal Form [pic] ...
Words: 4166 - Pages: 17
...English Assignment Creature Creation Unit Project for Frankenstein BRUCE Suliman Mohammad Diary Entry 1: Does your creation have any physical or mental shortcomings? Explain. 14-06-1825,1725, During my experiments, I found the secret to life and death. I found immortality. I stared death right in the eyes and overcame it. I went to the graveyard many times experimenting with cold, rotting corpses. Many times I have failed and lost all hope. But my desire to beat nature and destiny was so overwhelming that I just kept on coming back for more. Every time I came close to bringing the corpses back to the world of the living, I find that the creatures are extremely ugly. Physically, they are imperfect. My latest creation is Bruce. Bruce has been six feet under the dirt for so long that he is in his final stages of decay. His body has bits and pieces of flesh and skin that are just not there. Worms and maggots are all over his body. I found out that Bruce was killed in a street fight. Bruce was not a bad person but he wasn’t exactly a good person either. After bringing him back from his demise, Bruce came out of the chamber with no flesh on his right arm; his left thumb was detached from his hand, he was limping. Bruce was an abomination to God, humanity, and nature. Although he in no way physically perfect, Bruce was smarter than I imagined. Diary Entry 2: What physical or intellectual strengths does your creation have? Do they compensate for the shortcomings...
Words: 1539 - Pages: 7
...The Grammar Monster and Me[INTRIGUING TITLE.] [DON’T NEED THIS EXTRA LINE.] Since the very beginning of my days as a student, I have despised literature. English has always been a subject that I dreaded. I do not loathe literature solely for my lack of writing skills, because I do enjoy reading, rather it’s the fact that I tend to lose my train of thought while writing an essay or while brainstorming an idea I want to address. I struggle with organizing my thoughts and making concise relationsHIPS[?][CONNECTIONS?] between literary texts and the assignments given by my teachers. The only time I do enjoy writing is when I can write freely in my journal. By writing in a journal, I do not worry about the grammar and organized aspect of writingCOMMA and it clears my mind. I find that I am able to write what I feel [easier ]MORE EASILY in my private journal versus writing an essay that will be graded. [NICE INTRO – CONTRARY TO YOUR TITLE, THIS SEEMS AS THOUGH IT’S GOING TO BE ABOUT YOUR JOURNAL WRITING VS. ACADEMIC WRITING, NOT GRAMMAR? ALSO, YOU NEED TO GET RID OF THIS EXTRA LINE BETWEEN PARAGRAPHS.] During [my ]seventh grade, in middle school, I had a very tough English teacher. Mrs. Carson was a very nice person outside of class[,]SEMI-COLON howeverCOMMA her toughness really displayed itself when she graded papers. Her main focus[ed] was grammar and clean organization rather than THE ideas of the topic. The entire year I struggled with her; each assignment I struggled to form...
Words: 1059 - Pages: 5
...Ticket stubs Instructions 1 Buy a high quality sturdy travel journal. A pamphlet that is held together by staples will fall apart in days. Be sure your travel journal is bound like a book. Hard bound travel journals are the best. It doesn't need to be printed as a travel journal. It just has to be a book with a lot of empty pages. 2 Get in the habit of writing in your travel journal every day. When you are on a busy journey it is easy to forget to write. You will regret this later when priceless memories are forgotten. You may promise yourself that you will go back and write about your experiences later, but that almost never happens. Take a few minutes every day and jot down your memories. It doesn't have to be long, just on a regular basis. Sponsored Links Got A Manuscript? Are You Ready To Publish Your Manuscript? Sign Up Now! m.partridgepublishing.com/Singapore 3 Use your "down time" for your travel journal. There is a surprising amount of sitting around while traveling. You can always jot down a few lines in your travel journal when you are on trains, waiting for planes, drying your laundry, or waiting in line. 4 Date your entries in your travel journal. In your heading write down the day, where you are, who you are with, maybe even the weather and what you ate that day. These are the first details people tend to forget. Years later when you read your journal you will know exactly what you were doing on that day. The memories will come rushing back...
Words: 470 - Pages: 2
