...E governance * The word “electronic” in the term e government implies technology driven governance. (Siars, 2005) * is the application of Information and Communication Technology (ICT) for delivering government services, exchange of information communication transaction, integration of various stand alone systems and services between government-to-citizens(G2C), government-to-business(G2B), government-to-government (G2G) as well as back office processes and interactions within the entire government framework. (Siars, 2005) * The employment of the internet and the word-wide-web for delivering government information and services to the citizens. (United Nations, 2012) * Through e governance, the government services will be maid available to the citizens in a convenient, efficient and transparent manners. * The employment of the internet and the word-wide-web for delivering government information and services to the citizens. (United Nations, 2012) * Through e governance, the government services will be maid available to the citizens in a convenient, efficient and transparent manners. * The employment of the internet and the word-wide-web for delivering government information and services to the citizens. (United Nations, 2012) * Through e governance, the government services will be maid available to the citizens in a convenient, efficient and transparent manners. Origin of Egovernance * With the birth and proliferation of the internet,...
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...PRIORITIES IN E-GOVERNANCE RESEARCH PAPER SUBMITTED BY Lokesh Sharma Ankita Prasad Contents Abstract 4 Introduction 4 Research Objective 8 Literature Review 9 Research Approach 10 Impact Assessment of various projects 11 Union Government MMPs 11 MCA21 11 Online Passport Services: 12 Online Income Tax 13 Pension 14 Banking 15 E-office 15 Central Excise 16 U.I.D 17 Insurance 17 State Government MMPs 18 Land Records 18 Road Transport 18 Agriculture 19 Police 19 Treasuries 19 Municipality 20 Commercial Taxes 21 Gram Panchayats 21 Employment Exchange 21 Integrated MMP 22 CSC 22 e-Courts 22 e-Trade 22 India Portal 23 National Service Delivery Gateway 23 e-Biz 23 e-Procurement 23 Prioritizing with respect to parameters 24 Conclusion 25 References 26 Abstract e-Governance is the form of interaction between government and citizens ,businesses and other arms of government using information technology .These technology can help government is fulfilling various needs like improved interaction between business and industries ,better delivery of services to citizens ,improved interactions with business and industry ,better...
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...E-GOVERNANCE INITIATIVES – INDIA “The Government would implement a comprehensive programme to accelerate egovernance at all levels of the Government to improve efficiency, transparency and accountability at the Government-Citizen Interface.” – Hon’ble Prime Minister’s Declaration on Independence Day - 15th August 2002. I ndia has been harnessing the benefits provided by the Information & Communication Technologies (ICT) to provide integrated governance, reach to the citizens faster, provide efficient services and citizen empowerment through access to information. The aim is to redefine governance in the ICT age to provide SMART GOVERNANCE. Several significant initiatives have been taken at the Centre and the State level in this direction. A t the Central level, the government has extensively promoted the use of IT in managing its internal processes and has drawn up a ‘Minimum Agenda of e- Governance’. Further Ministries / departments have provision of 2 to 3 percent of their annual budgets to be spent on IT related activities. The government has enacted IT Act 2000 which provides legal status to the information and transactions carried on the net. S everal State Governments have also taken various innovative steps to promote eGovernance and have drawn up a roadmap for IT implementation and delivery of services to the citizens on-line. The applications that have been implemented are targeted towards providing G2B, G2C and B2C services with emphasis on...
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...E-Governance for Rural Development Swati Bhatt Sr. Lecturer (Marketing Area), Dept of Management Studies India is a land of diversity. This diversity spans across culture, tradition, language, geography and the economic condition of the people. It is a nation that has a significant number of people who are below the minimal socio-economic benchmarks. This includes rural and urban poor, women in rural areas, street children, people belonging to historically disadvantaged castes and people living in less developed areas. The vulnerability of these sections of society has increased with globalization and this section is prone to become even more marginalized - economically and socially. Successive governments have committed themselves to addressing these divides, but effective implementation of various economic development programmes aimed at individuals belonging to these sections of society has proved an elusive goal. During the 1980s and early 1990s, initial attempts towards e-Governance were made with a focus on networking government departments and developing in-house government applications in the areas of defence, economic monitoring, planning and the deployment of IT to manage data-intensive functions related to elections, census, tax administration etc.80 These applications focused on automation of internal government functions rather than on improving service delivery to citizens. Over the past decade or so, there have been islands of e-Governance initiatives...
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...e-governance: e-Services from Citizens Perspective | Problem Statement Bangladesh is a small developing country with millions of people living under poverty. There is a scarcity of resources with high demand of services in the public sector. So, there is no alternative than to find more cost-effective ways to ensure these service deliveries. The digital (or e-) revolution holds the potential to increase the quality of citizen services and increase accountability, transparency and efficiency. Bangladesh in recent times, takes various initiatives to benefit from ICT. However, the effectiveness of this initiatives and its’ impact on present service delivery scenario and citizens experience – the end user of such initiatives are yet to explored in Bangladesh. In this we paper, we will try to evaluate the progress from these initiatives and explore these unexplored questions. Literature Review E-Governance E-governance is the most attractive, interesting and growing phenomenon and has become one of the central parts of administrative reform and good governance (Moon, 2002). According to the E-Government Act of 2002, it is the use by the government of Web-based Internet applications and other information technologies, combined with processes that implement these technologies, in order to enhance the access to and delivery of government information and services to the public, other agencies, and other government entities; or to bring about improvements in government to...
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...E-governance: Dream of the nation M. Shoeb Chowdhury Globalisation is the process of increasing connectivity and interdependence of the world's markets and businesses. In the last three decades, two driving forces -- advances in telecommunications infrastructure and the rise of the information technology, and its rapid productivity growth in the global economy -- played a key role in accelerating the pace of internationalisation. Information Technology (IT) dramatically changed traditional business and working patterns in the 1990s. Companies are now redistributing their businesses and jobs around the world. We know that Electronic Governance (popularly referred to as e-governance) is one of the most significant tools for shaping business and economics today. According to The Economist's print edition, February 14, 2008: "Countries like India may leapfrog the rich world. As it becomes clear that getting entrenched rich-country bureaucracies to move towards e-government will be slow and difficult, hopes are turning to poorer countries. Not that their bureaucracies are intrinsically more promising. Even under British colonial rule, Mahatma Gandhi was a severe critic of Indian officialdom. His words of advice are displayed in public offices all over India: "Who is a customer? The customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider in our...
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...Monga, A. (2008). E-government in India: Opportunities and challenges, JOAAG, Vol. 3. No. 2 E-government in India: Opportunities and challenges Anil Monga1 Abstract Public administration, governed by bureaucratic structures built on rationale principles, that dominated the twentieth century, has failed to respond to the changing requirements of the present times. E-governance, which is a paradigm shift over the traditional approaches in public administration, means rendering of government services and information to the public using electronic means. This new paradigm has brought about a revolution in the quality of service delivered to the citizens. It has ushered in transparency in the governing process; saving of time due to provision of services through single window; simplification of procedures; better office and record management; reduction in corruption; and improved attitude, behavior and job handling capacity of the dealing personnel. The present study substantiates these theoretical assumptions about e-governance by analyzing some experiences at the local, state and federal levels of government in India. Keywords: E-Government, India, Public Administration 1 Panjab University, Chandigarh, India. Email: monga_ak@yahoo.co.in 52 Monga, A. (2008). E-government in India: Opportunities and challenges, JOAAG, Vol. 3. No. 2 Introduction In the past, service delivery mechanisms of the government departments left much to be desired in India. Cramped spaces;...
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...speak on today is ‘use of technology and innovation in promoting good governance’. But before I start, let me take your opinion on two basic things. All those raise your hand who thinks the current government is doing a great job. All those raise your hand who thinks the previous government did a great job. There lies the difference. One did just ‘governance’ and another ‘good governance’. However, the difference is not this small and we need to explore the term ‘Good Governance’ in detail and also how technology and innovation will promote it. Keeping this in mind, I have divided my talk in to 4 parts. First, we will see what one exactly means by ‘Good Governance’. Second, we will see how technology and innovation complements it. Then we will discuss some examples keeping the working of current government in mind, some of the initiatives taken by the government. And finally, I will conclude with what future avenues can be explored by the use of technology which is currently untapped. So what exactly is good governance? The definition or exact meaning of the term may vary from individual to individual, for some it may be to provide shelter and food to each and every person, for others it might be proper functioning of law and order, development etc. However one thing which everyone of us will agree on and which is also the definition as per the ruling party is that Good Governance is an administration where even the weakest section of the society have...
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...Integrity System, Internal Control System and Leadership Practices: A Review Study Mohamad Azizal Abd Aziza, Hilmi Ab Rahmanb, Md. Mahmudul Alamc, Jamaliah Saidc* a Faculty of Accountancy, Universiti Teknologi MARA (UiTM), Shah Alam, Selangor, Malaysia b Universiti Teknologi MARA (UiTM) Kelantan Campu, Malaysia c School of Business, Universiti Utara Malaysia c Accounting Research Institute (ARI), Universiti Teknologi MARA (UiTM). Shah Alam, Selangor, Malaysia Abstract Currently, governance in public administration has become a global issue as a result of the continuous stream of governance failures, fraud, inefficiency, corruption, and poor internal control and financial management. Public sectors worldwide are now under pressure to justify the sources and utilizations of public resources as well as improving the performance in their services delivery. Now it is considered as public rights to monitor the transparency and efficiency of public administration. To ensure good governance, understanding the way to improve accountability in public sector is very essential. Therefore, to enhance the accountability in the public sector, based on the literature review this study discusses on the organizational internal factors that has influences on accountability; integrity system, internal control system and leadership qualities. This study could assist policy makers to establish more accountability among different departments and agencies of government. © 2015 The Authors...
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...direction. 2. What is information security governance? b. Executive management providing strategic direction, oversight, and accountability for an organization’s data and IT resources 3. What type of policy would an organization use to forbid its employees from using organizational e-mail for personal use? c. Acceptable use policy 4. What is software piracy? d. Unauthorized copying of software e. Unauthorized distribution of software 5. What is information security management? f. Middle management providing day-to-day guidance and oversight for an organization’s information and information resources. 6. Employer monitoring can be a normal term of employment if advance notice is given. g. True 7. What is a standard? h. A list of mandatory activities that must be completed to achieve an information security goal. 8. Which law states requirements for federal agency information security governance? i. FISMA 9. A guideline is a list of mandatory activities that must be completed to achieve an information security goal. j. False 10. Which role is the senior most information technology official in an organization? k. CIO 11. What is a procedure? l. A checklist of actions that should be performed to achieve a certain goal. 12. Which management layer has overall responsibility for information security governance? m. Board of directors 13. What...
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...president and CIO of WestJet. She could take WestJet go to “next level” as soon as possible by information technology governance and corporate strategy. This report is talking about the information technology governance and corporate strategy of WestJet Airlines on Business Processes reengineering and Controls. There are four main parts in this report. IT Governance has five specific areas which are considered by responsible of managing IT, and Smith’s plan could relate to these five areas. Then, Smith advised the changes with each of the components of the AS8015 model for IT Governance. After that, list all the risks which could affect WestJet continue its IT operations, and suggest recommendation. Finally, how to Smith’s transformation be managed successfully by WestJet, and give recommendation. Q1, IT Governance Institute lists five specific areas that need to be considered by those responsible of managing IT. Considering Smith’s plan to transform IT, how do her plans relate to these five areas? IT Governance is a new business word in these few years. IT Governance means the responsibility of the CEO, directors, main shareholders and executive management. IT Governance belongs to governance, which include the processes, organizational structures and leadership, to keep and extend the corporate’s objectives and strategies (Richard 2005). On the other side, Governance is different with management about what decisions could get, it pays more attention on how made the decision and...
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...– like for any institution or even any individual – is a matter of governance, defined as “a mode of governing that is distinct from the hierarchical control model characterizing the interventionist state. Governance is the type of regulation typical of the cooperative State, where State and non-state actors participate in mixed public private partnership networks1”or “the formation of cooperative relationships between government, profit-making firms, and non-profit private organizations to fulfil a policy function.2” Of course governance is more than just a way to manage the interrelations within a public private partnership arrangement. We shall detail this by reference to a catalogue of the different types of accountability mechanisms identified by Erik B. Bluemel (BLUEMEL, 20073). The references cited here are taken from the mentioned article. People find into the Civil Society a playground to express their frustrations towards their national or local government that ordinary democracy fails to resolve. Therefore they feel the right to obtain a higher degree of accountability from the organisation they join or support. Regrettably, they are seldom satisfied. Accountability mechanisms are usually designed to constrain power, whatever its form. In the Communication Society, it has become one of the essential means for all interconnected actors to exert mutual control. It is an essential part of e-Governance and the only real enabler of eDemocracy. It has become quite clear that...
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...The Shell Global Scenarios to 2025 The future business environment: trends, trade-offs and choices © Shell International Limited (SIL), 2005. Permission should be sought from SIL before any part of this publication is reproduced, stored in a retrieval system or transmitted by any other means. Agreement will normally be given, provided that the source is acknowledged. The information contained in this publication is, to the best of our knowledge, true and accurate although the forward looking statements herein are by their nature subject to risk factors which may affect the outcome of the matters covered. Opinions from independent experts are presented as their own views in separate inserts with their approval. None of Shell International The companies in which Royal Dutch Petroleum Company and The “Shell” Transport and Trading Company, p.l.c. directly or indirectly own investments are separate and distinct entities. The expressions “Royal Dutch/Shell Group” and “Group” are used to refer to the companies of the Royal Dutch/Shell Group as a whole. The words “Shell”, “we”, “us” and “our” are used in some places to refer to the Group and in others to an individual Shell company or companies where no particular purpose is served by identifying the specific company or companies. Limited, its affiliates and their respective officers, employees and agents represents the accuracy or completeness of the information set forth herein and none of the foregoing shall be liable for...
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...March 2011 Changing the agenda – The role of corporate governance and risk management in financial regulatory reform As regulators and policymakers continue their efforts to find the best way to prevent a repetition of the financial crisis that almost engulfed the world economy, re-evaluating how corporate governance and risk management can make the financial system more secure has become a crucial question. Clifford Chance organised three round-table debates between 2009-2010 to assess this issue. With financial regulatory reform continuing to dominate the global political agenda, Clifford Chance has decided to publish a summary of these discussions as part of its commitment to promoting a balanced and informed analysis of the challenges that lie ahead. Much has been written and spoken about the causes of the financial crisis. Most people accept it is time to learn the lessons and move on. While the need to reform the banking and the financial services sector is beyond question, there is a tension between the desire to ‘get it right’ and the intense pressure for politicians and regulators to act quickly and decisively. In the ensuing debate over regulation and reform, the real issues of corporate governance and risk management have been largely obscured by the remuneration question. “There are some conflicting imperatives,” said Michael Bray, a partner in Clifford Chance’s London office. “We still have a long way to go.” Among a host of challenges facing the global financial...
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...ROLE OF MEDIA IN PROMOTING GOOD GOVERNANCE Media are the storage and transmission channel or tool used to store and deliver information or data. Media are (mostly) non state actors who define themselves apart from the state and from all other societal actors (what Edmund Burke described as a “fourth estate”, distinct from government, church and electorate). While this notion of free and independent media acting on behalf of the citizen against both state and other interests is a widespread ideal, the reality of most media worldwide is complex, rapidly changing and extraordinarily diverse. Media can consist of everything from national newspapers to student magazines, global broadcasters to community radio, websites and blogs to social networks and virtual communities, citizen journalists to government mouthpieces. This briefing focuses principally on media – and to a lesser extent on linked information and technologies - at a national level within developing countries. The term media refers to several different forms of communication required to educate and make a socially aware nation. The communication forms can be radio, television, cinema, magazines, newspapers, and/or Internet-based web sites. These forms often play a varied and vital role in our society. GOVERNANCE Recently the terms "governance" and "good governance" are being increasingly used in development literature. Bad governance is being increasingly regarded as one of the root causes of all evil within our...
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